Modern platforms for modern business

Bronze
VERIFIED

Postlight designs and develops world-class digital experiences for global brands. We specialize in powerful platforms built to support millions of users, from mobile apps and content management systems to computing infrastructure.

 
Undisclosed
 
Undisclosed
 
50 - 249
 Founded
2015
Show all +
New York City, NY
headquarters
  • 101 5th Ave, 10th Floor
    New York City, NY 10003
    United States
other locations
  • Lebanon
  • United States

Portfolio

Key clients: 

Our team of technical architects, UX designers, writers, and software engineers have partnered with enterprise and consumer-facing companies alike, including: VICE, Bloomberg, Sports Illustrated, Barnes & Noble, and Goldman Sachs.

Reviews

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Web Dev for Technology Development Company

“The platform is being continuously deployed, which wouldn't be possible without their guidance.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2017 - Oct. 2018
Project summary: 

Postlight built a responsive web application that will replace an outdated platform. They fully managed the frontend development and integrated the app with GraphQL.

The Reviewer
 
201-500 Employees
 
New York, New York
Former Director of Product Management, Technology Company
 
Verified
The Review
Feedback summary: 

The app supports an open-source project and external contributors find the onboarding process quick and easy. Postlight went above and beyond to meet all needs, while their professionalism and ability to effectively manage the workflow made them a reliable partner.

BACKGROUND

Introduce your business and what you do there.

When I worked with Postlight, I was a director of product management at a technology company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Postlight?

We had a fairly old, monolithic architecture with a very old application, so we wanted to refactor the entire system and build a new application from scratch. We were looking for a company to help us.

SOLUTION

What was the scope of their involvement?

When we started working with them, we wanted to do some work on top of our existing APIs and move forward without rebuilding our existing system. However, we ended up rebuilding the application from scratch.

Postlight provided recommendations about the new architecture and built a brand new web application for us. They managed the frontend development and helped us with our API approach, which included integration with Apollo and GraphQL. It's a responsive web app that works on phones, tablets, and desktop browsers.

What is the team composition?

They assigned five developers and a project manager to us. We mostly interfaced with our project manager.

How did you come to work with Postlight?

We met with them previously, so we knew they had a good reputation. Also, we liked the app they built for a large magazine, so we decided they'd be a good fit.

What is the status of this engagement?

We started working with them in April 2017 and the project was completed in October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The application is the core codebase of an open-source project. One result of Postlight’s work is the ability for external contributors to easily get on-boarded and start working very quickly. That's certainly due to the quality of their code and the recommendations they made in terms of the architecture. The app hasn't launched yet, so we don't have a lot of data. The platform is being continuously deployed, which wouldn't be possible without their guidance.

How did Postlight perform from a project management standpoint?

We had daily check-ins and sprint planning. Every two weeks we had demos of the work they had finished. In the beginning, we were very hands-on because we had several teams working on the project. But they're true experts at what they do, so at a later stage, we could just give them the work and let them handle it. Also, I could call them anytime I had a question.

What did you find most impressive about them?

We could trust them to deliver a high-quality product on time. Our internal team has been very happy with their work.

Are there any areas they could improve?

I can't think of anything. They're in a different time zone, but it was never a problem.

Do you have any advice for potential customers?

Have an understanding of what you want to achieve and what problems you want to solve first. Also, provide them with as many details as you can. It took us longer when we had to make large architectural decisions.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Design & Dev of Insurance Solutions Platform

“Their developers have a strong reputation throughout our organization because of how reliable and responsive they are.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
Confidential
 
May 2016 - Ongoing
Project summary: 

Postlight updates the design and architecture for an online portal with custom forms. Collaborating with an internal team, they’ve implemented new JavaScript technologies and improved autocomplete features.

The Reviewer
 
51-200 Employees
 
Jersey City, New Jersey
Tim Meaney
VP Product & Quality, Insight Catastrophe Group
 
Verified
The Review
Feedback summary: 

Postlight’s team offers top-notch expertise and reliability. They build strong relationships and share their knowledge with internal collaborators. Equally invested in both the design process and engineering, their results-oriented focus translates into the prompt delivery of products and bug fixes.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of Software Product at Insight. We sell insurance through multiple distribution channels across 12 states in the U.S. and partner with a major auto insurance company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Postlight?

We have an online portal for agents who are looking to sell insurance policies through us. Quoting a homeowners policy, for example, can be difficult because there are a lot of questions involved, and our portal was out of date. We hired Postlight to update the code and architecture, as well as to freshen up the design.

SOLUTION

What was the scope of their involvement?

Since that initial project, we’ve collaborated with Postlight on a number of both small and large projects, but they tend to take the same approach to working on a project. Once we identify a challenge that needs to be addressed, we work with their designers to produce a brief. Next, they spend some time interviewing end-users in order to understand what their needs are and to ensure that we’ve identified the correct problems with the software. They compile that data and return to us with a wireframe that we critique, and from there we move on to more detailed wireframing and implementation of solutions.

As an example of a recent project, Postlight helped us redesign the initial process of requesting a quote on our platform because our data showed that users wanted to have greater control and more efficiency. They built this out using React, which replaced some older JavaScript technologies we used to use. They also helped us add an autocomplete feature to our form so that we could capture more accurate address data for housing insurance quotes, and now they’re in the process of enabling an interactive map within the form so users can pinpoint missing locations.

Their engineers work directly with our internal team throughout every step of the project, which has meant that they’ve also taught our team new software skills along the way. When we started, none of our in-house developers knew React, and now three or four of them are proficient with it.

What is the team composition?

We work with five people on an average project, and across the life of this partnership, we’ve probably worked with 10 or 15 people in total.

How did you come to work with Postlight?

I had previously worked with some of the people who founded their company, so I was familiar with their capabilities and knew they’d be a good fit for our needs.

What is the status of this engagement?

We’ve been working with them since April 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

One of the design goals for the form redesign I mentioned earlier was to decrease the rate of failed address validations. Since we made those changes, we’ve been able to push down the number of failures. They’ve also improved our page rendering and helped optimize some of the code on our servers in order to further improve our speeds. I can’t think of any specific data points off the top of my head, but every project we collaborate on is motivated by data, so there’s definitely been an improvement on the problems we address.

In terms of the actual development process, we have a pretty rigorous QA team. Since Postlight works with us directly, we all respond whenever bugs come up and get those addressed quickly. Their developers have a very strong reputation throughout our organization because of how reliable and responsive they are.

How did Postlight perform from a project management standpoint?

We work very closely with them, so our management team usually has a good sense of how their work is progressing. They assign us more of a product manager, rather than a project manager, who really understands the work we’re doing and is an active participant in developing it. That manager is also responsible for communicating with us via weekly meetings and sending project updates.

What did you find most impressive about them?

I like their design focus. They’re not just an engineering shop—they want to understand the problem we’re solving and participate in developing the solution before they start to code it. Not only that, they’re focused on seeing the project all the way through to production.

Another strength is their top-notch expertise and willingness to share it with us. Even if certain members of their team aren’t assigned to work with us, they’ll still set up time for their experts to give my internal developers an overview of technology we’re working with. They did a two-hour session with us for a recent project, sharing not only explanations but also best practice advice based on their experience with other clients, and it helped jumpstart our project really well.

The last thing I appreciate is how they focus on building relationships, rather than focusing solely on business transactions. They’re accommodating to our needs.

5.0
Overall Score We’re really happy with the quality and consistency of their work.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They’re very communicative. They normally meet their expected deadlines. The only exceptions are for unforeseen complexities with a project.
  • 4.5 Cost
    Value / within estimates
    Their rates are pricey, but the value you get is tremendous.
  • 5.0 Quality
    Service & deliverables
    They deliver world-class design and engineering.
  • 4.5 NPS
    Willing to refer
    I do, but I don’t want to refer them too often because I like working with them so much!

Web & Mobile App Dev for Business & Financial News Provider

"I expected flawless execution, and that’s what Postlight delivered."

Quality: 
5.0
Schedule: 
5.0
Cost: 
n/a
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2016 - June 2017
Project summary: 

Postlight collaboratively created an experimental news-supplementing product for web and iOS platforms, managing all coding and production-related tasks based on partner-established design guidelines. 

The Reviewer
 
10,000+ Employees
 
New York, New York
Global Head of Digital Innovation, Financial Services Company
 
Verified
The Review
Feedback summary: 

After launching recently, the new app attracted outstanding feedback from news and lifestyle press and initial users via social media, drawing a lucrative sponsorship agreement. Postlight’s innovative ideas, rapid turnaround time, and approachable demeanor made the partnership enjoyable.  

BACKGROUND

Introduce your business and what you do there.

I'm part of the digital leadership team at a global media company. I work on the business and product side, collaborating with editorial, engineering, and sales staff and our whole digital business infrastructure.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Postlight?

We weren’t really a client, and Postlight wasn’t really a vendor. We worked with their lab division to create an experimental product quickly. We both had an interest in the product. Part of my role involves looking for interesting collaborations, doing experiments, and rapidly building small-scale products that we can learn from and monetize or expand once we bring them in-house. We wanted to test an idea and build a product together.

Postlight was a really good fit for us. We already had a relationship with a co-founder of theirs, and they had a Skunk Works division that could meet our needs.

SOLUTION

What was the scope of their involvement?

We developed an app that functions as a Chrome extension and as a new feature within our company app on iOS. The core technology is the same on both platforms because, in the end, it’s actually a web app.

Postlight handled all of the production, but we provided the design guidelines. They worked as our engineers by integrating our APIs to make the app work.

Once we agreed on the collaboration, I met with some of their senior people for brainstorming sessions. At a certain point, we had well over 10 ideas. Some were way too big; some were way too small. We eventually settled on this experiment because it was a good match for our timeline and for the resourcing that both of our teams could offer at the time. Then, it was a matter of fleshing out the user story and product vision, which led to wireframes, prototypes, and high-fidelity designs while building the actual backend for the product, doing testing, looking for bugs and edge cases, and constantly iterating day by day.

We also had to tackle marketing because we wanted to launch this product publicly. We did an event together, I went on their podcast, and we did press meetings together. Then, we launched the product. I functioned as the product owner or executive sponsor. But, Postlight provided all of the product management and sprints.

What are the key features and functionalities?

We wanted to offer the power of our company to users by letting them bring our expertise anywhere online. If you’re reading a news story on a website that’s not from our company and activate the app, your device will scan the story and detect entities that are either publicly traded companies or notable people. Then, in a little web view, the app provides a list of those companies and people, allowing you to read our data and news about them. In Chrome, you can do that right beside the article you’re reading without leaving. In iOS, the results appear in a simple web modal, which means you’re not leaving the app to go to another webpage. It doesn’t hijack the experience.

How did you come to work with Postlight?

We had a pre-existing relationship with one of the founders of Postlight. When we first reached out to them, they’d recently announced their labs initiative. They were looking for small, experimental projects to do as collaborations. The partnership just made sense.

How much have you invested with Postlight?

The amount they gave is what they would bill for a similar project. We paid them an honorarium because we agreed that this was something we wanted to do together. There’s Postlight branding in the app itself. The work allowed them to gain exposure and hone their team. We were able to have a small product built that didn’t fit our in-house abilities at the time.

While we haven’t hired them on a retail basis yet, certainly our experience with them is helpful. Their lab is a place for collaboration where other forms of value exchange besides money are an option. I don’t want to speak for Postlight in terms of what they want from potential partners. With us, that arrangement works. I don’t know what they would charge clients.

What is the status of this engagement?

We started working with them in December 2016, and the project was completed in June 2017. Our team is going to take ownership of the whole code base and maintain it going forward. Now that the product has launched and is stable, we’ve reached the end. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

We saw some amazing tweets about the app. It was featured on Product Hunt and was covered by a variety of important and influential publications in our space. It got a lot of attention after it was launched. On the iOS App Store, there are no specific reviews for the product because it’s bundled into our existing app. But, on the Chrome Web Store, it’s got over 4 stars with 40 reviews. Most of the feedback has been excellent.

We just sold a sponsorship for the app, so it’s sponsored and driving some revenue for us. That sponsorship should go live soon. The product was featured on the Chrome Web Store. In terms of users and installations, it’s growing, and we’re happy.

How did Postlight perform from a project management standpoint?

They’re awesome. We set up a Slack channel to manage most of this project, and I acted as the frontline interface between our teams. In terms of project management and communication, everything was phenomenal. I couldn’t ask for anything more. They’re incredibly polished and professional.

What did you find most impressive about Postlight?

I’m wowed by their agility, speed, quality of the work, and ability to adapt to new developments. They were constantly pushing me just as hard as I was pushing them to make the product better and more ambitious, coming up with interesting and technically sound ideas for enhancements and solutions. They’re exactly the kind of people I want to build products with.

They’re a small, new shop and dealt with our large company very well. They were never frazzled or stressed. They always appeared calm and organized.

Are there any areas Postlight could improve?

I expected flawless execution, and that’s what Postlight delivered. We worked on this project for a couple of months. The work was very fast, focused, and contained. We controlled and managed the scope carefully. In terms of complexity and dependencies, this was a fairly straightforward project for them.

5.0
Overall Score It was everything that I wanted from an outsourced project.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    It was flawless.
  • N/A Cost
    Value / within estimates
    We gave them some money during the process, but we didn’t pay them for the work.
  • 5.0 Quality
    Service & deliverables
    They consistently met or exceeded my expectations.
  • 5.0 NPS
    Willing to refer
    I have no reservations about recommending them to anyone for the right project.

Frontend Web Design for Book Retailer

"They have expert level skill sets in all of the services they offer."

Quality: 
5.0
Schedule: 
5.0
Cost: 
3.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. - Sept. 2016
Project summary: 

Postlight created an engaging UX model for a React-based website offering affordable college course content, assisting in-house staff with focused design and development through scalable resources. 

The Reviewer
 
10,000+ Employees
 
New York, New York
Jay Chakrapani
Chief Digital Officer, Barnes & Noble Education Inc.
 
Verified
The Review
Feedback summary: 

After launching at 5 universities in a pilot program and attracting outstanding feedback, the solution will expand rapidly to another 30 institutions in the fall of 2017. Postlight’s professional attitude, valuable suggestions, and reliable performance contributed to a productive partnership.

BACKGROUND

Introduce your business and what you do there.

I’m the chief digital officer at Barnes & Noble Education. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Postlight?

We run a network of 1,490 college bookstores. One of our initiatives involves extending the types of products and services we offer to colleges. To that end, we wanted to create an online course offering that could provide affordable course material solutions at the colleges that we serve. We asked Postlight to design the frontend experience for students taking these online courses that we were introducing. 

SOLUTION

What was the scope of their involvement?

They provided a team of 3 people—a hybrid product and project manager, a frontend designer, and a frontend developer. These resources did all of the design work for the user experience and blended in with our in-house design and development team for building it.

As the relationship progressed, they shifted their team makeup to a frontend model. We knew we wanted to have these online courses available on mobile. We collaboratively settled on React, but we used React Web. As we finished the design phase, we switched the designer for a few frontend developers.

How did you come to work with Postlight?

I knew about their co-founder, Rich, for the last 12 years. We had worked together at a previous startup before our paths took different directions. Then, I heard that he and Paul started Postlight.

Once we realized our project needs, I reached out to him. I looked at another company for comparison, but I trusted Paul’s and Rich’s reputations.

How much have you invested with Postlight?

So far, we’ve probably spent $750,000.

What is the status of this engagement?

We started working together in March 2016, and they completed the work in September. We just re-engaged them for a separate project last month. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

We launched the course last fall and spring with 5 universities in a pilot form. This fall, we're launching with another 30 universities. Our initiative is scaling quickly, and I think that’s highly attributable to the quality of the application and the experience. The price, quality, and value really expanded the sales from those initial pilots to 35 universities.

Also, we had a system-wide deal reaching over 250k students to license the overall platform. These students picked us partially because they recognized the platform, which contributed to us winning an overall deal.

How did Postlight perform from a project management standpoint?

Honestly, the engagement was a bit rocky for the first couple of weeks. Because we already had an in-house team, we were trying to figure out the engagement model with Postlight. Establishing the scope and figuring out the division of labor created some initial chaos.  

After we got through the second sprint, Postlight meshed nicely with our team. They really took off in terms of delivery. During our engagement, we launched a brand-new product to the market. We used Slack and GitHub during the project.

What did you find most impressive about Postlight?

They have expert level skill sets in all of the services they offer—both for design and development. They have contemporary skills in React and API development. They keep a professional mindset.

Paul and Rich are experienced thinkers who can refine an ambiguous business problem into a plan. Their suggestions have been quite valuable, and we appreciated having them as a sounding board.

Are there any areas Postlight could improve?

Their rates are high. They could find a lower cost or a blended cost model that shared their strategic thinking without requiring such high-level talent for more routine work. When we get into production mode, some flexibility would be appealing. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
    Their costs are high, and not all of our work requires that level of value.
  • 5.0 Quality
    Service & deliverables
    They have impressive talent.
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Delaware
ID
5016746
Date of Formation
Sep 30, 2016
Source
NYS Department of State
Last Updated
Jan 30, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Dec 23, 2018
Client Reviews
VERIFIED CLIENT REVIEWS
4
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
November 2, 2018