Magento & Netsuite Experienced-Driven Development

Podsix is a high-growth and innovative software development company specializing in creating, implementing and supporting enterprise grade development solutions. The company originated from developing ecommerce and ERP products for our ownership’s internal group of companies. After working through best practices and launching several stand-alone ecommerce environments, we have begun offering our products and services to small and medium business clients.

Our focus is helping companies that need a modern and sophisticated ecommerce platform, whether it be a completely new system or re-working past failed software products, our goal is to increase sales and efficiency across all departments within our partners’ business.

 
$5,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2018
Show all +
Kentwood, MI
headquarters
  • 3956 44th St
    Kentwood, MI 49516
    United States

Portfolio

Key clients: 
Mobile Defenders, Tech Defenders, RepairWatch, CPR: Cell Phone Repair, MBI Auto

Mobile Defenders

https://www.mobiledefenders.com


Mobile Defenders provides wholesale cell phone replacement parts to individuals and organizations around the world. 

Sonder Eatery

https://www.sondereatery.com/


Sonder is a culinary playground built on the foundation of Midwestern culture and our local West Michigan Community. 

eduPARTS

https://www.edu-parts.com


At eduPARTS, we offer a wide variety of high-quality Chromebook and iPad replacement parts for school districts, students, businesses, and more.

Tech Defenders

https://www.techdefenders.com


Tech Defenders helps school districts, businesses, and other organizations to maximize the value of their aged and obsolete technology.



Select Screens

https://select-screens.com


Our SELECT screen line was built to give iPhone users an affordable and high-quality repair option in the event that they break their screen. Skilled technicians across the country (and internationally) use these assemblies in their repair locations to give their clients access to

groundbreaking technology without breaking the bank.

repairWATCH

https://www.repairwatch.com


Know who has a device at any time throughout your entire organization. A single interface for all your device deployment data, tracking, and reporting needs.

Reviews

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E-Commerce Development for Cell Phone Repair Company

"They quickly grasped how our business works and the challenges in our industry."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May - Aug. 2019
Project summary: 

Podsix developed a multi-location e-commerce site for a national cell phone repair company. Their team included key functionality, such as multiple integrations, paths to purchase and payment automation.

The Reviewer
 
1,001-5,000 Employees
 
Cleveland, Ohio
VP of Business Development, Cell Phone Repair Company
 
Verified
The Review
Feedback summary: 

Pre-owned device sale revenue has increased by more than 100% year over year. Podsix takes the time to understand the unique business needs of each project. Their team is communicative and collaborative, going above and beyond to meet deadlines and requirements.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

CPR Cell Phone Repair is the largest electronics repair retail chain in the world (800+ locations). In addition to repair, the stores also sell pre-owned devices. I am responsible for business development and strategy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Podsix?

We hired Podsix to create a multi-location e-commerce store and incorporate it into our existing website.

What were your goals for this project?

Our goals were to enable all of our stores to sell a combination of stock (i.e., in-store) and non-stock (i.e., vendor owned, virtual) pre-owned device inventory to reduce our reliance on repair revenue.

SOLUTION

How did you select this vendor?

The founders created the e-commerce platform for one of CPR's key vendors and we have always been impressed by their work. We described a business need, asked them for a proposal, and selected them as a vendor.

Describe the project and the services they provided in detail.

They designed, developed and launched a multi-location e-commerce store with multiple integrations, paths to purchase and payment automation.

What was the team composition?

We had one primary point of contact that managed the project and handled all communication with us. We had very limited interaction with the dev team but we understand it was comprised of two senior people and a handful of more junior developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

As a franchise company, we are always under pressure to deliver value to our franchisees and help them succeed. This project has been very well received by our organization because it removes access to capital as a barrier to selling significant quantities of pre-owned devices. It's too early to know what the total financial impact will be. Overall, our pre-owned device sales revenue is up more than 100% YoY.

How was project management arranged and how effective was it?

We were assigned a dedicated point of contact that managed the dev team and all communication with us. They met all of our timelines and requirements, so it was effective as far as I am concerned.

What did you find most impressive about this company?

First and foremost they understood our unique business needs. They quickly grasped how our business works and the challenges in our industry. They worked alongside us to design the solution rather than just waiting for us to tell them what to do and executing against technical requirements.

Are there any areas for improvement?

None that I can think of.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Information Technology Company

"They have the unique ability to understand our business and use that to be better at their job."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Feb. - Apr. 2019
Project summary: 

Podsix completely revamped an existing website for an information technology company. Their team integrated existing software into the site.

The Reviewer
 
201-500 Employees
 
Grand Rapids MI
Connor Sweeney
COO, Tech Defenders
 
Not verified
The Review
Feedback summary: 

Succeeding where others failed, Podsix created a streamlined and successful website. Their team combines development and integration work under one roof, leading to an efficient process. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a consumer electronics recycling/refurbishing company - I am the COO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Podsix?

Podsix is our custom development partner...we have completed a full website revamp, and multiple integrations with our ERP and other software systems we use.

What were your goals for this project?

The website project was to bring us into the 21st century and get some basic functionality / branding / look & feel changed. Top notch advise from the Podsix team. On the integrations, goal is/was to link up / push & pull data from one system to another, and back again...these are robust data sets and we have failed to accomplish with others in the past.

SOLUTION

How did you select this vendor?

Interviewed a few others and were not impressed...Actually paid for a whole website revamp from another vendor and they could not get it right, ended up refunding our money and we found Podsix.

Describe the project and the services they provided in detail.

They are full circle which is huge for us...having guys on staff that know/understand more than Code (IE business & use case) eliminates a lot of the issues in the middle.

What was the team composition?

We have a dedicated technical and project management resources which again is a much better approach & experience. We are constantly moving/changing/shifting priorities and Podsix helps keep us organized and executing.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Podsix is no question the best resource for full outsourced development/IT systems management if you are growing/shifting/shaking...these guys are far more advanced then your basic dev house down the street...We wasted many months with our previous development consultants (one for website & one for Dev/integration work) having one vendor that can accomplish both is very nice.

How was project management arranged and how effective was it?

Dedicated resource, Kevin is great.

What did you find most impressive about this company?

They have the unique ability to understand our business and use that to be better at their job. Sometimes the desired result has many ways to get there, having a partner that challenges you / that path is important in my opinion.

Are there any areas for improvement?

Yes, they have a weak spot in some very customized coding / bug fixing things with our ERP system, but they have been very upfront about that and together we are helping them improve in this area and getting a rate that reflects that which again is more of a reason to work with Podsix as a partner, not just another vendor.

4.5
Overall Score No one is perfect, but Podsix is close
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

E-Commerce Dev for Electronic Parts Supplier

“Luke takes any issue—no matter how trivial—very seriously.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2019 - Ongoing
Project summary: 

Podsix manages the front- and backend of an e-commerce site and delivered a customized ERP. Working within a unique framework, they develop different features and functions that are crucial for the business.

The Reviewer
 
51-200 Employees
 
Kentwood, Michigan
Jordan Notenbaum
CEO, Mobile Defenders
 
Verified
The Review
Feedback summary: 

Podsix continues to produce a web product that has critically defined the company’s success. They have generated innovative website solutions, and the platform is consistently functional. Exhibiting an amazing flexibility, Podsix acclimates to the client’s extensively customized interface.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and co-founder of Mobile Defenders. We’re the largest wholesale distributor of phone parts and accessories in the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Podsix?

We operate a Magento-based e-commerce site. Unlike other businesses that use a centralized in-house software system as their ERP, ours is based on our website. We contracted Podsix to develop a customized ERP in addition to providing front- and backend support.

SOLUTION

What was the scope of their involvement?

We rely on Podsix for all our Magento and custom-ERP coding and development. Magento serves as the core of our business and site—our entire workflow depends on its functionality. Supplier input, order placement, packing, shipping, and processing returns are all tracked and managed through the site. Podsix continues to implement the improvements we need on the fly.  

They’ve delivered a number of payment integrations throughout the site, including Authorize.net, Paypal, and a purchase financing platform called Behalf. They’ve also developed an internal credit system for customers to fund future purchases as well as a customer returns system from the ground up. Most of these additions were built from scratch or derived from older APIs that they’ve tweaked to accommodate our Magento/custom ERP framework.

What is the team composition?

We work directly with Luke (CEO, Podsix) and Steve (Managing Partner, Podsix), and we meet with either one of them at least once a week. Kevin (Technical Project Manager, Podsix) is the project manager who oversees things. Almost all of their developers have touched Mobile Defenders, but we don’t actively engage with them outside of special conferences and meetings.

How did you come to work with Podsix?

We had an existing relationship with Luke and his team. We had previously hired entities that tasked Luke to do our programming before he branched off and created Podsix.

How much have you invested with them?

We formalized a retainer contract with them when they officially became Podsix in May 2019. From then on, we've spent about $50,000 so far and expect to spend about $250,000 annually. But, we've worked with them before then on other tasks

What is the status of this engagement?

It’s an ongoing engagement.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The success of the whole company heavily leans on Podsix. I can’t think of any immediate KPIs, but anything that our customer touches on our website is in direct response to Podsix’s programming and development work. All of our systems—like order-taking and quality checks—are heavily customized by Luke and his team. The stature of Mobile Defenders as an online company was created in true conjunction with Podsix.

The functionality of the site is extremely reliable. Luke takes any issue—no matter how trivial—very seriously. So when I have a problem, Luke dives right into the code to resolve it. We haven’t had any system failures, not even minor ones. We’ve never had a workflow interruption, so we’re very happy with the software.

How did Podsix perform from a project management standpoint?

I communicate regularly with Luke and Steven, and my team works with Kevin. We have very easy access to the people that make the decisions and can get the required work done.

What did you find most impressive about them?

There are a lot of web developers out there who follow a cookie-cutter template they use. Since we have an extensively customized interface, I know that other companies wouldn’t be able to catch on to our specific architecture without having had a long track record of working with us. I think the learning curve for another company would ultimately be cost-prohibitive. Podsix’s service level is excellent, as they understand and accommodate to our unique business needs.  

Are there any areas they could improve?

Overall, they do great. If there was one thing I’d change, it’s that they’re probably not as pushy as they should be. Most times it’s on me—I’m busy, so I’ll occasionally forget to respond to their inquiry. Sensitivity to pushing me too hard might be a holdback, especially when they need something done by a deadline.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer