We create innovative online experiences

We are a small, but innovative multilingual WordPress web design lab. Our primary focus is English and Japanese mobile-first web design and e-commerce solutions. Our team translates ideas into information design strategies for global companies and product brands. We work in close cooperation with our clients and partners, even if they are on the other side of the world.

As a top rated WordPress web design team we know our work has to do more than just look good on a mobile device. More importantly, it has to provide an elegant solution for clearly communicating information. Mobile-first WordPress web design is a way to build information strategies that reach across cultural and geographical boundaries. This is how we connect startups and product brands to their global audience and provide a better mobile user experience.

We employ a simple process because that works best. Our multilingual WordPress web design team focuses on doing more with less. Our designers have over 15 years years of WordPress web design experience. We strive to get right to the heart of unique problems. Our solutions appear simple from the outside but have a lot of research and thought behind them. This allows us to deliver innovative mobile-first web design solutions in less time, and for less money.

We believe that remote work is the best solution for both ourselves and our clients. The digital age has made business simpler in the sense that by leveraging the latest technologies costs can be cut but quality doesn’t need to suffer. We like to have our clients work with us, have a say, and to be a part of the process. Working as a remote multilingual web design team has taught us over the years how to most effectively allocate our time and streamline our workflow so that we can all get stuff done.

 
$5,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2004
Show all +
Sendai, Japan
headquarters
other locations
  • 6-19-13 Shinbashi Minato-Ku
    Tokyo, Japan 105-0004
    Japan
  • Via Copernico 38
    Milan, Italy 20125
    Italy
  • 815 1st Ave
    Seattle, WA 98104
    United States

Portfolio

Key clients: 
We work with small and large brands in Asia, North America, and Europe. Our clients include 2nd Watch, Western Marine Construction, Alaska Ship Supply, Union Bank, Best Western Hotels, Portfolio Communications, Network Architects, Seattle Children's Hospital, the Downtown Seattle Association, Sushi Kashiba, as well as startups, small businesses and non-profits.

Alaska Ship Supply

DBA Alaska Ship Supply, Western Pioneer operates two ship supply and general stores in Dutch Harbor and Captains Bay, AK. When this client first contacted us they had an outdated online presence with limited e-commerce capabilities. We recommended a mobile-first WordPress e-commerce website to meet the expectations of commercial fishing clients and local residents.


art direction and branding

The first steps in

building the new e-commerce presence for this client was to help them identify and source suitable imagery, as well as create a content strategy and assist them to create actual content, including their product description. At this stage we also photographed all of their product offerings, and did a refresh of their existing brand logo to better reflect their vision for their new online presence.


ux design

Alaska Ship Supply already had a fairly well formulated idea as to what their ideal e-commerce site would look like. Through effective usage of images and colors/textures the viewer is quickly directed to the appropriate content, thereby providing a better mobile user experience. The final part of the WordPress e-commerce web design for Alaska Ship Supply was top tweak individual design elements to match the client's specific expectations.


e-commerce

The final step for Alaska Ship Supply was to create their actual online store, shopping cart, and payment gateway. Based on the Woo Commerce platform their online store integrated perfectly with their mobile-first WordPress website. To facilitate future expansion of their their product offerings we created a few sortable categories that make it easy to find specific products. We added variable product functionality, including different sizes and color swatches as well. Both the shopping cart and payment gateway are mobile-first and provide an enhanced user experience regardless of device type or screen size.

Ramper Innovations

Ramper Innovations is an air cargo material handling design and manufacturing company based in Sitka, AK. When this client first contacted us they had a very basic online presence. With an imminent new product launch and the need to attract both buyers and potential investors this was not sufficient.. We recommended a building a new WordPress website to help them achieve their objectives.


art direction and
information strategy

The first step in building the new mobile-first WordPress website for Ramper Innovations was to identify suitable imagery to illustrate their product design and manufacturing process. Once this step was completed we were able to start the actual mobile-first Network Architects WordPress web design project in earnest.


brand design

The next phase involved updating the brand identity for a more modern look and feel that better represented Ramper Innovations. The new logo and branding is simple, yet elegant, and also provided the color palette for their new WordPress website. Next we helped the client develop an improved information architecture and content strategy to quickly convey key points of their product and the benefits it would provide to users. Ramper Innovations provided the initial website content, which we edited for style and clarity. The final step of this phase was to make the final image selection for their new website.


ux and web design

The client already had a fairly well formulated idea as to what their ideal website would look like. It had to showcase the benefit of using their product both top potential investors as well as air cargo companies interested in their product. Based on that our team created a mobile-first WordPress website that provides an excellent user experience across all devices. The last part of the actual mobile-first web design for Ramper Innovations was to tweak individual design elements to match the client's expectations.

Mobile-First WordPress Website for IT Service Provider

Network Architects was a well-established IT Services provider in the greater Seattle area, but their online presence reflected neither the firm’s long history and service offerings. As a result their existing website no longer met their business objectives when ESPRESSO.digital was called in to move the digital needle. Our mobile-first web design project for Network Architects started with a discovery consult and strategy

development. The first steps in building the new online presence for this client was to identify suitable imagery to illustrate at times abstract concepts, as well as create a content strategy and actual content to make their online presence less dry and more appealing to potential clients. Once this step was completed we were able to start the actual mobile-first web design for Network Architects in earnest. The client already had a fairly well formulated idea as to what their ideal website would look like. Based on that our team created a mobile-first WordPress website that provides an excellent user experience across all devices. Through effective usage of images and colors/textures the viewer is quickly directed to the appropriate content, thereby providing a better mobile user experience. The last part of the actual mobile-first web design for Network Architects was top tweak individual design elements to match the client’s expectations.

Brain Health Northwest

Brain Health Northwest is a group of mental health experts based in Seattle, WA. When this client first contacted us they had an outdated online presence that did not match their vision and experience. Their website was not mobile-friendly and difficult for them to manage and update. We recommended a mobile-first WordPress website re-design to help them achieve their objectives.


information architecture

This

project presented a number of unusual challenges that required a lot of effort to overcome. Clinical psychology is not something the average visitor is familiar with. Therefore we started this project by helping Brain Health Northwest to determine an effective content strategy that would not sound overly clinical. We also needed to develop an information architecture to clearly structure all the required content to make it easy to find.


ux design

Once we had all the required content we were in a position to build a new mobile-first WordPress website for Brain Health Northwest. Due to the fairly complex content structure and information architecture we opted for a sidebar menu with the primary navigation links. Individual sections have sub menus to quickly direct the visitor to the appropriate page or page section. To help with site navigation our WordPress design team also created different page headers for each section. The overall look is modern and sophisticated without appearing visually overwhelming.


web design

The final step in the WordPress web design project for Brain Health Northwest was to incorporate some additional functionality requested by the client. This included individual contact sections with interactive maps for each location, a blogging platform for publishing related material, a Mailchimp email optin, and some basic social sharing options. The final result is a modern and professional online presence built on a modular WordPress framework.


Soha & Lang

Soha & Lang is a law firm specializing in corporate litigation based in Seattle, WA. When this client first contacted us they had a monochromatic and very stark online presence that did not match the firms vision and experience. Their website was not mobile-friendly and difficult for them to manage and update. We recommended a mobile-first WordPress website re-design to better reflect the firms vision and appeal.


/>art direction and strategy

The first step in building the new online presence for this client was to identify suitable imagery to illustrate their legal services. Our team made some basic recommendations and helped the firm source images from our extensive stock archive. We also took images of their office as well as a few new team members. Once this phase was completed we were able to start the actual WordPress web design project for Soha Lang could begin in earnest.


ux design

Because Soha Lang already had an existing online presence we could not make drastic changes without potentially alienating their existing clients and partners. Based on that our team created a mobile-first WordPress website based essentially on the existing look and design, but updated to appear more relevant and sophisticated to help the firm stand out. This included styling specific images and page sections to meet the clients exacting requirements. Their new WordPress website provides an excellent user experience across all devices.

web design and SEO

Special attention was given to incorporating their extensive existing blog and quickly directing site visitors to the appropriate content sections. We worked with Soha Lang through numerous design edits and tweaks to create a new WordPress site that matched the firms vision while providing a better user experience for existing and potential clients and partners.

Mobile-First WordPress Website for Premier AWS Service Provider

When 2nd Watch contacted us they were recognized as one of the top AWS providers in the world. Unfortunately their website did not reflect that, which became a big problem for the company. To make matters worse, several website updates only added to the brand confusion and visual clutter. Therefore our mobile-first web design for 2nd Watch started with a discovery consult to determine the overall direction of this project. The

client did have some well defined ideas for their new online presence, and were interested in exploring the implementation of all or some of them. Needless to say this client expected the very best from the highly caffeinated agency, and our designers and developers started to create the overall design concept and functionality. Once this step was completed we were able to start the actual mobile-first web design for 2nd Watch in earnest. 2nd Watch already had a fairly well formulated idea as to what their ideal website would look like. Based on that our team was able to create a visually bold and stunning site that uses different microinteractions to engage site visitors. Our teams worked with the client through a number of design and technical iterations until we came up with the required overall look and feel. The last part of the actual mobile-first web design for 2nd Watch was to tweak individual design elements to match the client’s expectations.

Sushi Kashiba - Japanese Sushi Restaurant Website

Sushi Kashiba in the Pike Place Market is one of the premiere sushi restaurants in Seattle, WA. And this is not the first website we built for them. When Sushi Kashiba recently contacted us to discuss adding a new look and functionality to their current site we recommended a mobile-first WordPress website update to achieve their objectives.


art direction and content strategy

Creating great sushi is more like

an art form than cooking. Watching a sushi master at work is like watching Picasso at work. What looks so easy takes decades to perfect. The same is true for a sushi restaurant WordPress website. It needs to introduce the artist to the audience with simple, understated elegance. This extends to creating the online presence as well. Less is definitely more in this case, which is why our WordPress design team spent a lot of time determining exactly what should be on Sushi Kashiba's new WordPress website, and where that content would be most effective.


ux design

From the very beginning Sushi Kashiba told us they were not interested in your average restaurant website. Instead they looked to create an innovative and intriguing online presence that would set them apart from everyone else. We worked with Sushi Kashiba to translate that vision into their online presence. Our WordPress design team added some advanced functionality, including an intriguing splash page as the initial intro to their online presence.


web design

This recent update also included adding video and new images to the site. This would add a new layer of sophistication and visual appeal. The final result is a very minimal and understated WordPress restaurant website. A few simple parallax effects enhance the design, rather than overwhelming it. As Shiro Kashiba, the owner of Sushi Kashiba, said: “The site design transcends the Japanese sushi culture.”

Mobile-First WordPress Website for Real Estate Appraisal Group

When Appraisal Group of the Northwest first contacted us they were not in good shape. The original company website was inadvertently taken down, and the client could not figure out how to launch a new site built by one of their team. Obviously this was not an ideal situation, and we were tasked to make it all better! Therefore the mobile-first web design for Appraisal Group of the Northwest became an immediate priority for the

highly caffeinated agency! The first step was to actually meet with the client to determine their business objectives and vision, and to learn more about their expectations for their new website. We also took this opportunity to take new headshots of the entire team. Since the client was very motivated they wanted to provide their own content, which meant we were able to start the actual mobile-first web design for Appraisal Group of the Northwest right away. Based on the existing content, and the preferred content ad information architecture our team created a mobile-first WordPress website that clearly outlines the firm’s commitment to quality service, and provides a great user experience across all devices. Our team worked with the client through a number of content edits until we came up with the required overall look. The last part of the actual mobile-first web design for Appraisal Group of the Northwest was to tweak a few individual design elements to match the client’s expectations.

The State Hotel Seattle

The State Hotel Seattle is a historic property located in the Pioneer Square district in Seattle, WA. When this client first contacted us they did not have an online presence. With another property using the same name the client quickly wanted to establish themselves online. We recommended a single-page Parallax WordPress website to achieve their goals.


art direction and content strategy

The State Hotel

Seattle is a commercial property with ground floor restaurants, and short-term rentals and live-work lofts on the upper floors. Therefore their online presence had to meet a number of different requirements. The primary objective of the state Hotel Seattle is to keep the two AirBnB units occupied. Renting the live-work units and ground floor commercial spaces was a secondary concern.


image sourcing

The first step was to help the client source the required images showcasing both the property and rental units, as well as the surrounding historic district and amenities. The State Hotel Seattle is a fairly unique property, so together with the owner we were able to create and optimize all required interior images. For the exterior and surrounding neighborhood images we had to rely on our extensive stock archive of the area. We also worked with the State Hotel Seattle to create and structure the required text content.


ux and web design

After that we were ready to combine images and content into a sophisticated and modern single-page Parallax WordPress website. We structured the site into 14 vertical sections outlining the property history, amenities, and neighborhood attractions. To provide the required functionality we added a simple tabbed FAQ section, an online booking option, and an interactive map of the location. The final result is a very simple, yet elegant WordPress website that invites site visitors to explore the property and take the required action at the end.

Mobile-First WordPress Website for Marine Construction Firm

When Western Marine Construction contacted us they had a well-established business, and a very outdated online presence. And the vision for their new online presence was a bit different from most of our clients. Our mobile-first web design for Western Marine Construction started with a discovery consult to learn more about their vision and business objectives. This client provides marine construction services in Alaska and

Washington, and uses their website to showcase previous projects rather than attracting new clients. We worked with the client to determine a mobile-friendly approach to feature their projects in a more exciting fashion. Once this step was completed we were able to start the actual mobile-first web design for Western Marine Construction in earnest. The actual mobile-first website is fairly small, and did not require any special functionality. The main request from the client was to create a slick project portfolio without too much text content. Our team worked with the client through a number of design iterations until we settled on a Parallax scrolling project portfolio. The last part of the actual mobile-first web design for Western Marine Construction was to make a few final design and content tweaks.

Multilingual WordPress Website

When this nonprofit organization from Oakland, CA, first contacted us they had a domain, and a vision. Now they wanted to combine the two into a multilingual WordPress website to raise awareness and donations for their cause. So far, so good! However, Amoveo Mundi had much less comprehension of the complexities that are part of a multilingual WordPress website project. We knew we had our work cut out for us. The first steps in

building this multilingual WordPress website involved helping the client figure out what kind of content they needed to tell their story, and how that content should be structured on their website. The next phase focused on the design of the new multilingual WordPress website. Amoveo Mundi intended their new multilingual WordPress website to connect them to a global audience. Therefore it was essential to keep the overall design bold and minimal while encouraging visitors to explore content through interactive elements. The final phase of the project involved the “multilingual” part of this multilingual WordPress website project. Once the design and English content was complete the client provided the Spanish and Hebrew versions of the text content. Our team added multilingual support functionality and placed the translated content not only on the actual pages, but in navigation menus, widgets and CTAs as well. 

Greg Anderson Painting - Painting Contractor Website

When Greg Anderson Painting first reached out to us they were not in a good place and badly needed a painting contractor WordPress website re-design. Their existing website was on a hosted solution, which cost the company significant money without providing any measurable results. The site contained content that was not approved by the client, was not optimized for SEO, and generally failed to meet the client’s

expectations. The first steps to build a new painting contractor WordPress website involved helping the client structure their content and images to better present their professional services. The client had plenty of high-quality images, but needed some guidance to create the required text content to go along with them. Our team helped them re-organize their content make it easier for visitors to find by creating a separate services menu. The next phase focused on the design of the new online presence. The client was very focused on an extremely minimal look for their new painting contractor WordPress website. Our team made that a reality by designing a simple home page that quickly presents the client’s services. Individual service pages with on-page galleries further help to establish Greg Anderson Painting as a leader in their field. Client testimonials, the company story, and a simple contact page complete this simple painting contractor WordPress website.

Portfolio Communications - IT Infrastructure Broker Website

Portfolio Communications is an IT broker and consultant based in Seattle, WA. When this client first contacted us they had an outdated online presence that did not match the firms vision and experience. Their website was not mobile-friendly and difficult for them to manage and update. We recommended a mobile-first WordPress website re-design to help meet their business objectives.


content and information
strategy

When Portfolio Communications first contacted us they had an outdated looking website that did little to demonstrate the level of service and experience this IT infrastructure broker can provide. Not sure how to make things better on their own the client decided to approach our team for an initial consultation, and we went from there. The first steps involved creating a new content strategy for the client. Based on this our content team evaluated the existing web content and made recommendations for creating new content as well as editing existing content to better align the content with the firms service offerings.


content creation

The next phase focused on the design of the new online presence. Initially we provided the client with different layout and design options. Once Portfolio Communications narrowed down the selection our creative team created custom graphics and icons, as well as help the client source the required stock images. We then combined the visual and content elements into a modern and innovative online presence showcasing the firms services and know-how.


ux and web design

We worked with the client through numerous design iterations until we determined the best flow of their new online presence. After launching the new site our creative and SEO teams are now working with the client to improve their overall search presence, and help them take their new online presence to the next level by adding additional content and functionality.

Coach Seattle - Business Consultant Website

Coach Seattle is a business coach and advisor based in Seattle, WA. When this client first contacted us they had an online presence that did not match the firms expectations, vision and experience. Their website was not mobile-friendly and difficult for them to manage and update. We recommended a mobile-first WordPress website re-design to to help them meet their business objectives.


design strategy

Sometimes

a fresh start is the best way to get the business website you really need. This client initially worked with someone else to design their site, but were never really happy. As it became time to add more e-publications they were ready for a new design partner to help create a better business consultant WordPress website for them. The client did have an existing brand and color scheme as well as branded infographics, which we incorporated in a bold new design.


ux design

It was especially important for this client to successfully compete against bigger brands online. We stayed close to the client's design vision while making it more recognizable by adding a few color and graphic elements. The client wanted a simple and bold design that was easy to navigate. We made it easy to consume basic information about the client's services by breaking them into groups. Simple contact info in the header and footer make it easy for potential customers to convert.

web design and functionality

The final steps were to simplify the e-commerce part of this business consultant WordPress website. Based on Woo Commerce, we connected it to the client's existing payment service provider, and designed a simple mobile-friendly product page. This makes it easier for the client to upload more free or premium e-publications. We are hosting and maintaining the actual site for Coach Seattle, an d make periodic updates for them as well. A recent upgrade was the addition of an online appointment booking app.

Talent Excellence - HR Consultant Website

Talent Excellence is a human resources and employment consultancy based in Seattle, WA. When this client first contacted us they did not have an online presence for their business, and were not sure on the steps required to build their website. We recommended a mobile-first WordPress website for their business, and guided them through the required steps.


art direction and strategy

HR Consultants are not a very

visual profession. It’s not easy to illustrate the process of career advancement and candidate interviewing on a website. And these were just some of the challenges facing us with this HR consultant WordPress website design project. We actually designed a previous version of the site for this client about five years ago, so this was more a refresh. The client made some changes, added some new skill sets, and extended their offerings.


ux design

The previous Talent Excellence website looked a bit dated, and the client wanted a bolder and more modern and relevant look. We started by evaluating the existing online presence with the client, determined what stayed and what had to go, and how much new content needed to be added. The new content also included a studio head shot session, as well as a more extended photo session at the client's office.We also searched our own stock image archives for suitable images to use in the redesign of the site.


web design

The end result is a stylish HR consultant WordPress website design. Optimized for mobile devices first this website is easy to use on any device. Information is sorted by category and easily navigated. Relevant information is grouped together for convenience. The overall design presents the client as the experienced and professional consultant she is. And by incorporating a modular WordPress framework we laid the foundation to simplify and streamline future updates and additions as well.

Harris Harvey Gallery - Art Gallery Website

Harris Harvey Gallery is one of the premiere art galleries in Seattle, WA. When this client first contacted us they had an outdated online presence that did not reflect their standing in local and national art circles. Their website was not mobile-friendly and difficult for them to manage and update. We recommended a WordPress website re-design to overcome these obstacles.


art direction and strategy

Art

galleries have fairly unique requirements when it comes to website design. The main focus is generally on the artists, not the gallery. A bold minimal design, combined with an elegant artist showcase, worked very well for this Seattle art gallery website.We have to admit we were honored to be asked by eminent Seattle art gallery owner Lisa Harris to design her new website. Even more so when we found out that Lisa Harris Gallery had the first art gallery website in Seattle way back in 2000!


ux design

So we knew we had to step up to the plate and bring the gallery’s online presence into the mobile age. This was especially critical as the gallery was moving to a new location and becoming the Harris Harvey Gallery. The basic website is fairly simple, a few pages describing the gallery history, staff, and location. The real challenge lay in delivering a mobile-friendly way to browse artists and galleries. We chose a simple grid approach that can be modified depending on the number of pieces. All collections open as individual slide shows that look and work great across all mobile devices.


web design

Another challenge in this Seattle art gallery website was the large number of images. We had to test and carefully determine the optimum image size for each piece to ensure both image quality and size. Due to the complexity of the website and the required functionality there were numerous other tweaks that had to be performed before the client was completely satisfied.

Ecco Architecture + Design - Architecture Firm Website

Ecco Architecture and Design is an boutique architecture firm based in Fremont, WA. The firm specializes in residential, commercial and shoreline development projects. Their existing website was outdated and not mobile-friendly. We recommended a WordPress website re-design to overcome these obstacles.


design strategy

Like any other creative professional architects have a very definite vision for their online

presence. If you are working on an architecture and design firm website this becomes even more complicated. You have to combine the vision of multiple professional creatives, present their showcase projects, and add the firm’s overall design aesthetics to create the overall package.We had been talking to the principals at Ecco Architecture and Design for some time about creating their new architecture and design firm website, but neither side was in a big rush.


ux design

Ecco Design had a great looking website already, and it was not until the firm bought an iPad Air that a more engaging mobile presence became more urgent. Our team was tasked to create a simple, bold, and effective presence for the firm, regardless of the users mobile or desktop device. Ecco Design would provide us with project and background content based on the recommendations of our content strategy team. Lucky for us the firm had a large archive of professional project images, which really helped showcase their beautiful work!


web design and functionality

The resulting WordPress website meets the firms overall style and mission, reflects the nature of the individual partners and architects, and helps the client understand the firm’s work and process. Additional content relating to specific areas of the firm’s expertise as well as general resources for potential and existing clients further establish this architecture and design firm website as a trusted resource.

Reviews

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Website Redesign For Bicycle Donation Nonprofit

"They were very good at defining what requirements they needed from the customer."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. - May 2014
Project summary: 

Studio 5 Innovation built a blog-style website to fit a nonprofit's new modern, professional image. The project involved visual design, copywriting, and image integration.

The Reviewer
 
Seattle, Washington
Leila Kirske
Board of Directors, Bicycles for Humanity Seattle
 
Verified
The Review
Feedback summary: 

After only a few weeks, the team delivered a polished and attractive website that suits the brand and impresses users. Studio 5's thorough planning and documentation processes helped to precisely define expectations and ensure satisfaction. Their skill and affordability made them a great value.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

I am a board member for an organization that sources unwanted bicycles and sends them to South Africa. Transportation is an issue in that region, and bicycles really are a game changer. Our group is a chapter of a larger organization that started in Canada. It’s 100 percent volunteer, and 100 percent of the money goes to sourcing and shipping the bicycles to South Africa.

OPPORTUNITY / CHALLENGE

What was your goal for working with Studio 5 Innovation?

We had a four-year old website that was a blog style, with pages that were irrelevant. We needed them to redesign the website to look a little more formal and give it an action feel.

SOLUTION

Please describe the scope of their work.

They built the entire website from scratch. We had some written material, and lots of digital images, but they really took nothing and made something out of it. We had lots of great content, but through creative use of images, color scheme, and copy writing, he made the whole thing come alive. They did a complete redesign of the site, from what was pretty clunky to something rather impactful.

What was your process for selecting Studio 5 Innovation with which to work?

I had worked with Gregor [Schmidt, co-founder and creative technologist at Studio 5 Innovation] in the past. He did a Web redesign of my son’s cycling team here in Seattle. He rebuilt the website from again, something that was clunky to incredibly impactful and flashy, a really exciting site. That was when I first met him and was really impressed with his work. I decided to start a blog three years ago, and he created the framework and the visuals for me. Most recently, I approached him to do this favor Bicycles for Humanity and had hoped he would help us, and he did.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

He charged us $1,000, but it was mainly donated time. It was probably about $10,00 to $15,000 of design work, if he had charged us. 

RESULTS & FEEDBACK

What were the results of the project?

The project was completed in May of this year [2014]. The website was completed in a few weeks. We had maybe a month between the time that we decided we needed a new website and our annual fundraiser. He literally got it up and running two days before that for us, so they must have worked night and day to pull it off.

Do you have any metrics or feedback to indicate the success of the work?

I haven’t looked at any metrics to see how it’s been working so far, but people have been really impressed with the site. We are super pleased with it overall. Of our peer groups, it’s really one of the finer sites. It’s not too complicated and really shows what we’re asking for: To donate money and donate bikes.

Can you talk about their performance?

They are explicit in terms of what they want and their timelines. To start the project they had me fill out a few forms, to try to get a sense of what emotions we wanted to convey, actions we were trying to get, and who our target audience was. All of that was used in terms of building a framework for the data. They were very good at defining what requirements they needed from the customer, executing on the conversation, setting up follow up, and expectations on when they needed it by.

Is there anything unique about them that really makes them stand out compared to other companies?

What I find with them that is different from most is the balance between time and return. They speak my language in terms of balancing great visual intensity with an understanding of cost impact and value for your money.

Looking back on the work, is there any area that you think they could improve upon or something that you might do differently?

No. Not really. What I find really impressive is that they hit the mark right on the first take, and it was pretty much refinement after that.

5.0
Overall Score They’ve been fantastic to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They gave us more than our money’s worth because we’re a charity.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website and Branding For HR Consultant

"They were really flexible and would go wherever necessary to make things happen."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
Project summary: 

Studio 5 Innovation provided branding and web design services for an HR consultant. The team took headshots, created a logo and business cards, wrote content, and designed a professional website.

The Reviewer
 
Seattle, Washington
Sheryl Peterson
CEO, Leda Business Consulting
 
Verified
The Review
Feedback summary: 

The polished website makes a great impression on potential clients. Studio 5 Innovation's management moved the project forward, and their creative suggestions kept ideas fresh. The team made meetings convenient, constantly asked for feedback, and was able to turn complex projects around in days.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your company.

I am a business and human resources consultant. I work with companies in various stages of maturity. I help them with their business transformations, whether they're expanding internationally or domestically or they need help with their HR infrastructure strategy, or organizational development assistance.

OPPORTUNITY / CHALLENGE

What was your goal for working with Studio 5 Innovation?

I needed to create a brand for myself and to create a website presence so that I could get the word out to help market the type of business and services I wanted to offer. I was known in the area for my HR expertise because of the technology company that I worked with for a number of years.

I wanted to switch my focus and dive into a different area. I wanted to do that with my website and my branding. I wanted it to be unique, professional, representative of me, and not be stale or fake. I wanted a website that would translate who I am as a person. I wanted my website to stand out, and not just be another HR website.

SOLUTION

Please describe the scope of their work.

Coco [photographer at Studio 5 Innovation] did my headshots so that I could put them on my social media sites. She did my logo and business cards. We went through the process of figuring out what my branding was and what my website content might be.

What I really loved about this was I initially went in for two and a half to three hours. We had a drill-down discussion where they asked me a lot of great questions to get me focused on who I am and what I'm doing. It gave me clarity about who I am, and specifically what I am bringing to the table and offering for my services. That helped me personally to get clarity for myself, because I am somebody that can go broad with what I will do for a client. It really helped me narrow down my focus.

Their writer created first drafts of the website content. We were then able to do the iterations. From that, we were able to get the website mock-up and pull it all together. They were very quick in turning things around. It only took a few months to get everything created. I had some fits and starts on my end, but they were right there holding my hand and pushing me along all through the process. They were awesome.

What was your process for selecting Studio 5 Innovation with which to work?

I was referred to Studio 5 through mutual business contacts. I met with Gregor [Schmidt, digital strategist with Studio 5 Innovation] for a business function, and I loved talking with him and hearing his initial ideas on how they approach their work. He thinks outside of the box. Then, I met Coco and the rest of the team, and they were a very different type of team. I knew I wasn't going to get just a regular '"website in a 'box" type of product. They really had something different to offer, and they were very creative. I also knew that they were going to work with me and what I wanted, and not just go with what they wanted because they thought something was cool. They would work with me and what was good for my business.

Can you provide a cost estimate or work hour figure for the size of the work that they've done for you?

Around $5,000, which I thought was very reasonable. 

RESULTS & FEEDBACK

What were the results of the project?

The site was successfully launched at the end of July of 2014. I am extremely pleased with the outcome of the website. I have had a ton of feedback from my contacts who have commented on how it looks beautiful, professional, and clean, that it's easy to navigate and that it reflects who I am.

One of the things about myself is that I really like the color pink, but it's not something that you want a ton of in a business consulting website. We subtly put some pink in a tasteful way, and people who really know me well saw that and commented positively on it. They also thought the photography was very tastefully done. There were really good comments that have been sent my way, and I'm very pleased with that so far.

Now, I have a better marketing tool when I'm at events. I've been to two events so far, since it's launched, and have been able to point people to my website rather than saying my website is coming. That has been super helpful. One person, for example, that I'm having coffee with for potential business has said, 'I've looked at your website. It looks great, and I'm looking forward to meeting you.' So, that's awesome.

Could you describe their performance and your relationship working with them?

They are very responsive. They did a great job project managing me, which I needed and I expected, because I'm running around trying to do my small business. I really liked Gregor's direct communication about what he needs from me. Coco was very creative. I really enjoyed working with them immensely. They're a great pair, and their other staff [members] were super helpful as well: Their writers [and] their search engine people.

I had a unique situation where I had to change the name of my company. I went in with one name, and they started doing some searches on that name. While the name was cleared and nobody else was using it, the name itself is considered a bad word in some Asian countries. They called me on a Saturday and said we had a problem. By Sunday afternoon, we had a new name for my company. They were just on top of stuff like that.

We found a name that didn't detour from what I wanted to say for my company. I wanted the name of the company to showcase my Scandinavian background, and we were able to do that without it being an offensive word in other cultures. This was especially important because I tend to do a lot of work Asian cultures and countries.

Is there anything unique about them that really makes them stand out, compared to other companies?

The one thing that I really appreciate about them is that they were willing to come meet you anywhere that you were at. They just didn't sit in their nice little funky offices, which they have and I love their offices. Sometimes, you can get an air of arrogance when you're dealing with creative design type, but they would come to me wherever I was at. If I was at a client's, they would come there to meet me to keep things moving along, or they would come to my office.

They were really flexible and would go wherever necessary to make things happen and keep things moving along. They would come with great ideas that they would want my feedback on. I didn't come with any preconceived ideas, and I really appreciated their guiding me and helping me with all these great ideas while maintaining my identity.

It didn't turn into a Studio 5 thing, as in, "This looks like a Studio 5 website or a Studio 5 business". It is a Sheryl Peterson business, and oh, by the way, the website was done by Studio 5 and doesn't it look great.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

I had some fits and starts so, in hindsight I would try to eliminate those and plow through. When I didn't get back with them in time, there were a couple times when my project got pushed because I didn't make my deadlines and they had other projects. They communicated well, and I missed some windows of opportunity on my end. It's really important for clients to understand that they're giving you timelines, and they are real. They do stick to their schedule. It's not something they need to improve on. The client needs to be realistic, but I'm sure they deal with that all the time.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website For Seafood Delivery Company

"The website is drastically easier to use."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
Confidential
 
June 2013 - June 2014
Project summary: 

Studio 5 Innovation built a new WordPress e-commerce site for a seafood distributor. The project also involved logo design, product photography, and integration of the WooCommerce system.

The Reviewer
 
1-10 Employees
 
Seattle, Washington
Jack Morgan
Owner, Surfin' Seafood
 
Verified
The Review
Feedback summary: 

The new site is extremely usable, giving shoppers more purchasing flexibility and increasing sales and efficiency. Studio 5 Innovation distinguished themselves with their responsive collaboration, intuitive designs, and adaptable schedule. Their friendly expertise made the process enjoyable.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Could you provide a brief description of your company?

We sell sustainable seafood and deliver it door to door to people in the northwest. We’re also getting into doing some mail order.

Are you the owner?

Yes, the owner.

OPPORTUNITY / CHALLENGE

Could you describe the business challenges you were trying to address?

We acquired the business a little more than a year ago. The current website while it had good information, it looked too homey in a way. You had to create an account in order to order and it didn’t have any capability to do shipping outside of the local area. So, we wanted to modernize it and give it a little different look and feel as we tried to expand outside of our local area. 

SOLUTION

Can you describe the scope of the work that Studio 5 Innovation provided?

They helped us quite a bit. They helped us do the logo and got us in touch with a company that put it on our van. They designed the look of the website, and it was night and day difference of what we had before. They also did great photography for us for the products.

Did they develop an entirely new website for you?

Yes. There’s some existing content, but totally new. It’s a new platform, a new host and everything. It is a WordPress site, using WooCommerce as the shopping cart.

How long did the project take?

It took a long time, but a lot of that was due to us. It took about a year. We had an existing site that was still working, so it wasn’t like we needed something immediately. It went live the first of June [of 2014]. We just finished our first live month for customers’ orders.

Why did you choose Studio 5 Innovation with which to work?

I liked the looks and design of what they’d done previously. Also, we were pretty weak on social marketing, and I thought that that was one of the things that we could use some help with. We’re now at a point where we can go forward with something in that area. 

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the effectiveness of the work they’ve delivered?

I don’t have metrics yet. The biggest challenge is just that all our customers have to create a new account. Some of them are struggling with that concept even though it’s pretty easy to do. They thought they would just be able to log in with their old log in. But, they’ll get that. It’s just the first month.

From my point of view, the website is drastically easier to use. One of things we wanted to try to accomplish is to customize packages. There are four different values of packages that we sell. What our old site didn’t allow us to do is to make any changes to those or to order a la carte. Now, if you don’t like what’s in a package, you can order what you want to. As long there’s a minimum amount, we deliver for free. We had about eight or nine people do that this month, which is really good, because it’s a whole lot less headache for us.

How would you describe their performance?

When we were able to get on the same schedule, it was pretty good. They were responsive, and flexible within the constraints of the shopping cart WooCommerce that we picked. They’re small. Once you get to work with them, they’re pretty fun to work with.

We’ll do some more work with them. We’re going to get our toes into the social media world a little bit, hopefully in September, which I really think is their strong suit. That’s the part that I’m looking forward to more than working with them on the website frankly.

Is there any area that they could improve on or that you would do differently?

Maybe just laying out the timeframe more clearly. It would have been helpful to say that if you do this by this date, then we can do this. I would have liked a little more specificity in terms of what I needed to do versus what they needed to do at the beginning. That would be the only criticism I have.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer
    I had a good experience with them and I really liked working with them a lot.

Websites For Real Estate Company

"They...are both very friendly and outgoing, very kind and hardworking people."

Quality: 
4.5
Schedule: 
3.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

Studio 5 Innovation built several websites for a construction company. Their services included web design, branding consultation, custom development, training, and support.

The Reviewer
 
Bellevue, Washington
Travis Gold
Director of Marketing, Summerfield Services
 
Verified
The Review
Feedback summary: 

Clients and staff report that the new websites are much more usable, polished, and functional. Since Studio 5 Innovation is a smaller agency, they were able to provide a highly customized approach. The team's dependable work ethic and personable communication set them apart.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Can you give a brief description of your company and your role there?

I work  [with] a commercial real estate company in Bellevue, Wash. We are licensed in Washington, Oregon, and Idaho. Besides brokerage, we do property management and some construction. I am the director of marketing here. I oversee all marketing related projects as well as research and managing our database. 

OPPORTUNITY / CHALLENGE

When you approached Studio 5 Innovation, what was the business challenge that you were trying to address?

We first contacted them a few years back to help develop a construction website for us because we were trying to grow that division within our company. They did a great job with that, and then about a year and a half later, we hired them to rebrand our entire online image. We went from one website platform to having one corporate website plus five different websites for each division of Summerfield. 

SOLUTION

Did their work include design, development, training, and support?

Yes. They were hands-on for the entire process.

Why did you select Studio 5 Innovation to work with in the beginning?

I wasn’t happy with our web developer at the time. So, I went on an Internet search and just looked at companies throughout the greater Seattle area. I looked at reviews from their clients and reached out to each company to help with our project, asked for an estimate on what it would cost, interviewed with some people I liked and narrowed it down. They were my favorite choice.

Can you give a sense of the size of the project either in a cost range or personnel work hour figure?

Every website was built differently. I believe it was a little more than $10,000 for the six new websites we ordered.

RESULTS & FEEDBACK

In terms of the results of the project, are there any metrics or feedback that you can share that indicates the effectiveness of the work?

Everything has been going great. We’ve had good feedback from our clients. Everything looks good. It’s much more user friendly, a lot more professional, modern, and definitely an upgrade from our previous website. Everyone here likes it.

Is there anything unique or special about them compared to other companies with which you may have worked?

They just were nice people to work with. Gregor [Schmidt] and Coco [co-founders of Studio 5 Innovation] are both very friendly and outgoing, very kind and hardworking people. They’re a smaller business, but their personalities and the customer service and what they provide, I thought, brought them above their competitors.

On the other hand, is there any area that you think they could improve upon or that you would do differently looking back?

I thought they got a little busy at times with other projects. Sometimes, it would take a day or two to get back to a phone call. That’d be the only issue.

4.5
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer