What evidence can you share that demonstrates the impact of the engagement?
I receive weekly reports that disclose my non-branded organic revenue. PixelCutLabs has created a tool on their platform that allows me to log in and view detailed data at any time. It lets me view how our total traffic and specific keywords are performing. We can see how our products are ranking in comparison to one another.
PixelCutLabs’ platform is extremely useful and provides me with any information I want. When I’ve worked with other SEO companies, there’s been a lot of ambiguity. Brennen is very upfront and truthful. He undershoots and overperforms, and always gives us accurate projections. The ability to see any specific data point I want, when I want, is very rare.
I’ve worked with a few SEO companies before, and their team’s thoroughness has been remarkable compared to others. From the get-go, they were super meticulous in understanding our business and what makes us tick. It wasn’t just logistical for them.
How did PixelCutLabs perform from a project management standpoint?
We have biweekly meetings, and their team is willing to meet more if I need. There’s constant contact because they’re always involved and very informative. All of our messaging occurs on a system within their website. They provide updates on tasks and confirm action items. The system is very convenient and easy to manipulate if I want to make changes or go in a different direction.
During months when they’ve had extra time, they still make time to help us. They’ve specifically asked what we’d like them to do with that additional time. They’re extremely communicative and have a high level of integrity. I always know how PixelCutLabs is performing in relation to what I want and expect.
What did you find most impressive about them?
The number one thing is honesty. They don’t make big promises that they can’t deliver on. If Brennen isn’t sure about a timeline, he’s extremely honest. Honesty and transparency are the two main things that differentiate them from any advertising company I’ve ever worked with.
Another impressive factor is availability. I can always get in contact with someone. When I email them, I know I’ll get a response within 2–3 hours. If I have a question in the email, Brennen records a video of himself answering and walking me through it. It’s extremely helpful.
I don't normally take the time to review a company because I’m so busy, but I've been extremely impressed.
Are there any areas they could improve?
No, I don’t have anything.
Do you have any advice for potential customers?
Think long term. You won’t get results on the same day you begin–it’s a long-term strategy.