Pixel Tech

BACKGROUND

Introduce your business and what you do there.

I'm the CMO of a company that offers a sports and fitness application. We're based in South Africa and the Middle East.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Pixel Tech?

We had been working with an app development company in South Africa, but the process had been going on for almost two years, and we were nowhere near finishing the app. There were constant problems with it, and in the end, we just had to cut ties.

SOLUTION

What was the scope of their involvement?

Pixel Tech has rebuilt our app and migrated it over to a different platform. The team has replicated our app on a new platform while retaining the same design. Pixel Tech has launched our app, which is available for iOS and Android devices.

What is the team composition?

Aman (Founder & CEO) is my main point of contact. I know that 5–6 developers are working on different areas of the app, although I don't speak to developers individually.

How did you come to work with Pixel Tech?

Pixel Tech was recommended by a friend I had worked with in the UK. My friend has a startup and had developed an app with Pixel Tech, which had a lot of similarities with ours, and although the style was different, I noticed the functionality was there from looking at it. My friend's app was quick, and the development was finished very quickly, so we decided to try the team. 

When I contacted Aman, we hadn't signed a contract, and within a week, he rebuilt our app at a basic level and delivered a rough mock-up. The app wasn't fully built, but the team showed us what could be achieved, and we decided to go with them. Pixel Tech also offered a fraction of the price our previous service provider promised us.

How much have you invested in them?

We've spent around £25,000 (approximately $33,000 USD) in the initial investment, which is a fixed cost. We also pay a monthly hosting and maintenance fee of around $3,000.

What is the status of this engagement?

We started working with Pixel Tech in September 2023, and our engagement is ongoing. Although the app has been launched, we'll continue to work with Pixel Tech on an ongoing basis for new developments or changes required.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Pixel Tech has produced the app that we asked for. We started creating this app three years ago and had several corporate partnerships in line to purchase it. The previous service provider took so long that our partnerships fell. We had to restart our marketing efforts and reach out to those partnerships again. We haven't had a lot of downloads, just a couple hundred. 

When we worked with the previous service provider, our app had many issues with loading time because it had lots of videos and imagery. Workouts weren't saving, and we saw several glitches. Our previous service provider had 1–2 developers working on the app, and the process was very slow. Pixel Tech has used a different platform to build the app, and it's now much slicker and quicker. 

How did Pixel Tech perform from a project management standpoint?

Pixel Tech's main difference from our previous engagement is in terms of speed, communication, and price. We were seriously burned on our first experience, which was so expensive, and we got nothing out of it. Pixel Tech's communication is excellent and very responsive. Anytime we see something in the app that needs fixing, the team is very responsive and does it immediately.

The initial project has been completed so quickly, and when we need changes or updates, Pixel Tech is on it straight away. The team has very competitive pricing and is very flexible. Our project was originally a six-week fixed contract. The project has taken a bit longer, around eight weeks, but considering we had just come out of a two-year engagement, I wasn't too worried about it. The timeline took longer because I was very picky and went through every detail.

We have regular calls with Pixel Tech every week and sometimes daily via Google Meet. We have team calls, and I also communicate regularly with Aman via WhatsApp. I can pick up the phone and call the team at any time.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Aman is great and works around the clock with me. He's available on WhatsApp 24/7, even though he's based in India and I'm in the UK. 

What did you find most impressive about them?

When we were looking to change our service providers, we contacted other companies, but they were larger organizations and more expensive. We liked the idea of working with a small boutique agency because we're also a small company, and the work process is different. Pixel Tech is very responsive. Not every larger company will agree to communicate through WhatsApp, for instance, but I requested Pixel Tech. 

I imagine other companies would want things more formalized, whereas we didn't. I really liked that side of Pixel Tech and that aspect of communication.

Are there any areas they could improve?

I can't think of anything Pixel Tech could improve. I've been looking for other companies, and our project has worked out how I wanted it to. 

Do you have any advice for potential customers?

I've already recommended Pixel Tech to a couple of companies. The team is perfect for small businesses and startups. I'd recommend Pixel Tech to any company; however, I've worked with larger corporations of 600 employees, and the process of developing an app is very different. Pixel Tech is clear, easy to work with, and flexible. 

BACKGROUND

Please describe your company and position.

I am the Director of Mi365

Describe what your company does in a single sentence.

We provide coaching for people all over the world with online courses and masterclasses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pixel Tech to accomplish?

• Improve our digital presence online
• Build an app to serve our community

SOLUTION

How did you find Pixel Tech?

Referral

Why did you select Pixel Tech over others?

Company values aligned

How many teammates from Pixel Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope was very broad, but what was great was how we were listen to in terms of what we wanted and our specific outcomes in providing an app that served our customers. There were many versions that were created before the final version was released. We were supported every step of the way and we ended up with a world-class app that helped a lot of people make positive changes in their life. Every area of what we asked for was delivered on. It was exceptional.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The main measurable outcomes were the feedback we got from our customers plus the revenue that we generated from this app being in the marketplace

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time and I really could see that everyone who worked on this project went above and beyond the call of duty to deliver world-class results

What was your primary form of communication with Pixel Tech?

Virtual Meeting

What did you find most impressive or unique about this company?

Pixel Tech impressed me with how much attention to detail they paid, and they listened to understand what we wanted. I find that lots of organisations these days do not pay attention to the customers specific needs. We were majorly impressed.

Are there any areas for improvement or something Pixel Tech could have done differently?

 No. Everything was perfect.

BACKGROUND

Please describe your company and position.

I am the COO of a legal firm

Describe what your company does in a single sentence.

Prepares and files appellate documents for appeals in the New York State Appellate Division. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pixel Tech to accomplish?

• Build software and platform

SOLUTION

How did you find Pixel Tech?

a colleague was introduced to vendor

Why did you select Pixel Tech over others?

• Pricing fit our budget
• Referred to me
• Quickly understood the goals of the project

Describe the scope of work in detail. Please include a summary of key deliverables.

Platform for automation of marketing, including a a platform for a series of emails sent per week based on lists of emails of individuals that require services; a tool for organizing, titling, and processing court documents; and a calendering tool.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Utilizatipn of the marketing tool created by Pixel Tech increased business inquiries and customer acquisition. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The principal contact is excellent at project management. Always delivered the items and deliverables on time and kept us up to date on the status; and always available to speak about our needs. Questions were answered quickly. 

What was your primary form of communication with Pixel Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed that they were able to quickly understand our needs relating to a niche field of legal services in New York and then deliver products that addressed our requirements. 

Are there any areas for improvement or something Pixel Tech could have done differently?

I can't identify an area for improvement; we have been very satisfied with Pixel Tech's services. 

BACKGROUND

Please describe your company and position.

I am the Managing Partner of McCone Properties

Describe what your company does in a single sentence.

McCone Properties is a real estate company that specializes in property sales, rentals, and management, providing clients with personalized services to meet their real estate needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pixel Tech to accomplish?

• We hired Pixel Tech to develop a mobile app that would streamline the property search and inquiry process for our clients at McCone Properties. Our primary goals were to enhance user engagement, improve accessibility, and provide a more seamless experience for customers browsing properties on mobile devices. We also wanted to integrate advanced search features, such as location-based filtering and virtual property tours, to stay competitive in the real estate market. Pixel Tech was tasked with creating an app that would not only meet these objectives but also reflect our brand’s professionalism and modern approach.

SOLUTION

How did you find Pixel Tech?

Referral

Why did you select Pixel Tech over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Pixel Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pixel Tech's scope of work for McCone Properties included full mobile app design and development, focusing on a user-friendly interface that aligned with our brand. They integrated advanced property search features, such as location-based filtering and price range options, along with virtual property tours to enhance the browsing experience. The app also included a customer inquiry system, making it easier for users to contact agents directly, improving lead generation. Pixel Tech ensured the app's quality through thorough testing across devices and provided ongoing support and maintenance post-launch. The result was a high-performance app that increased customer engagement and streamlined real estate inquiries.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The mobile app developed by Pixel Tech significantly enhanced user engagement, leading to a noticeable increase in customer inquiries and interactions with our property listings. We also saw an improvement in the overall user experience, with clients expressing satisfaction with the app's functionality and ease of use. Additionally, the app streamlined our internal processes for handling inquiries, making it more efficient for our team to manage leads and follow up with potential buyers. Overall, the project successfully met our objectives, boosting both customer satisfaction and operational efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pixel Tech’s project management was excellent throughout the entire development process. They consistently delivered milestones on time, maintaining a clear timeline from start to finish. Communication was a strong point, as they were highly responsive to our needs and quick to address any questions or concerns. Their team provided regular updates and was proactive in suggesting solutions to enhance the app’s functionality. Overall, their professionalism and attention to detail ensured the project ran smoothly and met all our expectations.

What was your primary form of communication with Pixel Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Pixel Tech was their deep understanding of our industry and their ability to translate that into a tailored solution. Their unique blend of technical expertise and industry knowledge allowed them to create a mobile app that not only met our functional requirements but also provided innovative features like virtual property tours. Their attention to detail, coupled with a proactive approach to problem-solving, made the entire process seamless. This combination of technical skill and industry insight is what truly set them apart.

Are there any areas for improvement or something Pixel Tech could have done differently?

While our experience with Pixel Tech was overwhelmingly positive, one area for improvement could be more frequent post-launch updates. Though they provided ongoing support, a more structured schedule for future app updates or feature enhancements would be beneficial. This would ensure that the app continues to evolve with new technologies and user needs. Other than that, they exceeded our expectations in every aspect of the project.

BACKGROUND

Please describe your company and position.

I am the C.E.O, Founder of SkySpecs

Describe what your company does in a single sentence.

SkySpecs is a software development company that specializes in creating automation solutions for the wind energy sector, focusing on enhancing turbine operations and maintenance through advanced data analytics and robotics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pixel Tech to accomplish?

• I hired Pixel Tech to help us automate a critical part of our software development process, specifically the testing and quality assurance of our code. We were struggling to keep up with the growing demand for our services, and our manual testing process was becoming a bottleneck. We needed a solution that could help us streamline our testing process, reduce errors, and increase efficiency.

SOLUTION

How did you find Pixel Tech?

Referral

Why did you select Pixel Tech over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Pixel Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pixel Tech worked closely with us to understand our specific needs and developed a comprehensive robotics process automation (RPA) solution that met our requirements. The scope of work included:

• Analysis of our current testing process and identification of areas for improvement
• Design and development of custom RPA software to automate our testing and quality assurance process
• Implementation of the solution in our production environment
• Training and support to ensure seamless integration and adoption

The key deliverables included a highly customized RPA software that could automate our testing process, reducing the need for manual intervention and increasing the speed and accuracy of our testing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project were:

• A 50% reduction in testing time, allowing us to focus on more critical tasks
• A 90% reduction in errors, resulting in higher quality code and reduced rework
• Increased efficiency, allowing us to take on more projects and scale our business

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pixel Tech's project management was excellent. They delivered items on time, and their communication was transparent and regular. They responded promptly to our needs, and their team was always available to address any questions or concerns we had.

What was your primary form of communication with Pixel Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Pixel Tech was their ability to understand our specific needs and develop a tailored solution that met those needs. Their expertise in RPA was evident throughout the project, and their attention to detail ensured that the solution was implemented seamlessly.

Are there any areas for improvement or something Pixel Tech could have done differently?

Overall, I'm extremely satisfied with the results we achieved with Pixel Tech. They delivered a high-quality solution that has significantly impacted our business. If I were to offer any feedback for improvement, it would be to provide more detailed reporting on the project's progress and outcomes. However, this is a minor suggestion, and I would highly recommend Pixel Tech to any company looking for expertise in RPA.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Milio

Describe what your company does in a single sentence.

Milio is an international trade and development company that focuses on facilitating global commerce and enhancing market access for businesses through innovative solutions and services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pixel Tech to accomplish?

• We engaged Pixel Tech to implement Robotics Process Automation (RPA) solutions to streamline our document processing and data entry tasks, which were taking up a significant amount of our team’s time. Our primary objectives were to increase operational efficiency, reduce errors, and free up staff to focus on higher-value activities.

SOLUTION

How did you find Pixel Tech?

Referral

Why did you select Pixel Tech over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Pixel Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included identifying repetitive tasks within our international trade workflows, developing customized RPA solutions for those tasks, and integrating these solutions into our existing systems. Key deliverables comprised a comprehensive assessment report, the deployment of RPA bots for document handling and data validation, as well as training sessions for our staff to ensure seamless adoption of the new technology.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The implementation resulted in a noticeable reduction in processing time for documents and a significant decrease in human error, leading to more accurate data handling. Our team now spends 30% more time on analytical responsibilities instead of mundane tasks, enhancing our strategic initiatives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pixel Tech demonstrated exemplary project management throughout our collaboration. They adhered to the project timeline, ensuring all deliverables were met punctually. Their team was highly responsive, readily addressing any challenges or inquiries we had along the way.

What was your primary form of communication with Pixel Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly set Pixel Tech apart was their deep understanding of our industry and specific needs. They didn’t just provide a generic solution; they tailored the RPA tools to fit the nuances of our international trade processes, which we found to be incredibly beneficial.

Are there any areas for improvement or something Pixel Tech could have done differently?

While our overall experience was excellent, one area for improvement could be more detailed documentation on the RPA workflows. This would help us better understand the processes and enable smoother future updates or modifications. Nonetheless, this did not undermine the overall effectiveness of the project.

BACKGROUND

Please describe your company and position.

I am the CEO and Founder of AnotherBrain

Describe what your company does in a single sentence.

AnotherBrain is an artificial intelligence company specializing in developing next-generation AI technology inspired by human brain function, focusing on autonomous systems and edge computing solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pixel Tech to accomplish?

• We hired Pixel Tech to implement robotic process automation (RPA) for AnotherBrain to streamline our repetitive tasks and optimize workflow efficiency in our IT services. Our goal was to reduce human error, improve productivity, and allow our team to focus on more complex problem-solving.

SOLUTION

How did you find Pixel Tech?

• Online Search
• Referral
• Clutch Site

Why did you select Pixel Tech over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Pixel Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pixel Tech developed and implemented a customized RPA solution that automated key processes such as data entry, system monitoring, and report generation. They also integrated it seamlessly into our existing IT infrastructure, ensuring minimal disruption. Their deliverables included the design of the automation, rigorous testing, and ongoing maintenance for optimal performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The automation has greatly improved operational efficiency, allowing us to save significant time on manual tasks. It has also reduced errors, giving us more accurate data and smoother workflows.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pixel Tech's project management was exceptional. They delivered the solution on time and were highly responsive to our feedback. Whenever we had questions or needed adjustments, their team was quick to address them.

What was your primary form of communication with Pixel Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most was their technical expertise and how they tailored the RPA solution specifically to our industry needs. Their proactive approach to identifying potential areas for automation beyond our initial scope was a big plus.

Are there any areas for improvement or something Pixel Tech could have done differently?

We were thoroughly satisfied with the project. There’s nothing we would suggest for improvement—Pixel Tech delivered exactly what we needed.

BACKGROUND

Please describe your company and position.

I am the Sales Representative of UTB Logistics

Describe what your company does in a single sentence.

UTB Logistics specializes in providing comprehensive supply chain management and transportation services, helping businesses optimize their logistics operations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pixel Tech to accomplish?

• We hired PixelTech to develop a mobile app that would streamline our logistics operations, improve tracking, and enhance communication between our drivers, dispatchers, and customers.

SOLUTION

How did you find Pixel Tech?

• Online Search
• Clutch Site
• main website

Why did you select Pixel Tech over others?

• Good value for cost
• Company values aligned

How many teammates from Pixel Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

PixelTech developed a custom mobile app with real-time tracking, route optimization, and driver management functionalities. Key deliverables included

• a user-friendly interface
• integration with our existing systems
• a seamless notification system for customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The mobile app significantly improved operational efficiency, reducing delivery delays and enhancing customer satisfaction. The app's tracking and notification features helped streamline our logistics processes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

PixelTech's project management was excellent. They delivered on time and were highly responsive to any changes or requests we made throughout the development process.

What was your primary form of communication with Pixel Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand and translate our industry-specific needs into a practical mobile app was impressive. Their commitment to delivering a high-quality product stood out.

Are there any areas for improvement or something Pixel Tech could have done differently?

Given the success of the project, there’s little to improve, but perhaps more proactive updates during the development phase would have been beneficial.

BACKGROUND

Please describe your company and position.

I am the Founder of Danni Health

Describe what your company does in a single sentence.

Danni Health is a registered dietitian and we sell online health masterclasses. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pixel Tech to accomplish?

• To build a world class website.
• To integrate the back end with our clients.

SOLUTION

How did you find Pixel Tech?

Referral

Why did you select Pixel Tech over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked them to design a world class website that could be turned into an App in the future.

There was high end API integrations with our backend and our clients. We needed this to be done in a very short time, and they completed it in time. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They did it in time, under budget. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very diligent, quick on replies easy to work with. 

What was your primary form of communication with Pixel Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were amazing to work with, very quick to respond to queries, and on top of that they finished our project in time and under budget. 

Are there any areas for improvement or something Pixel Tech could have done differently?

No, we were very happy with them.