PING Studio

BACKGROUND

Please describe your company and your position there.

Rensair - Transforming indoor spaces with clean air solutions At Rensair, we help businesses achieve their sustainability goals by providing bespoke solutions to enhance air quality in their indoor spaces. Rensair’s range of solutions, certified by some of the top laboratories in the world, has proven its efficiency in delivering clean air in Danish healthcare for more than 15 years. We leverage this expertise to extend to any real-estate with or without existing ventilation technologies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PING Studio, and what were your goals?

Developing technology videos for our three products - CORE, COMPACT & AIRBUBBL

SOLUTION

How did you select this vendor and what were the deciding factors?

Our website development agency suggested PING, we had a meeting and we hit it straight away.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

• Style Search: Creating a style board for a video with our vision of design
• Story Development: On this stage we will work on strory
• Sketches development: We will prepare sketch presentation of the storyline
• Storyboard with styleframes: Based on the sketches, we will create static images of the key scenes of the video
• Animation: Based on the style frames will create animation and collect it in the whole video

Who did you work with and what was the feedback process like?

Alex, Julia and Rafael

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

AirBubbl video

Describe their project management style, including communication tools and timeliness.

A very fine project management style and the use of tools.

What did you find most impressive or unique about this company?

It was a pleasure to work with Ping on our series of three product technology videos. They understood our requirements, added value with their own creative interpretation and were efficient in terms of project management. We were delighted with the results, which represented high quality at very reasonable rates.

Are there any areas for improvement or something they could have done differently?

Sorting out payments, use a PM tool

BACKGROUND

Please describe your company and your position there.

I'm a marketing manager and we created video support for our product.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PING Studio, and what were your goals?

The product in the very competitive market: is crypto. So to promote our product agency might be very keen in details and work with a lot of iterations.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked into a video production company that will be very flexible, supportive, and creative. Ping provided great solution in short timeline.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

There were a bunch of exploration and ideation meetings at the very beginning. Ping's PM and Creative designer are bombarded with questions to understand all details and provide the best solution, so the guys do iterations to match the client's expectations.

Who did you work with and what was the feedback process like?

PM and the Creative director constantly had meetings with us and we work with feedback on every step of the creation video.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We did a test campaign with a video and gathered feedback from potential customers. Feedback was quite successful, Ping also asked to share with them, as we understood it's quite important for them to improve the process and quality. Very happy with the process.

Describe their project management style, including communication tools and timeliness.

In the process what we oversee there are discipline, good timing, and support. Frequent updates.

What did you find most impressive or unique about this company?

They went the extra mile to deeply understand our needs and especially the needs of our customers. That was impressive indeed.

Are there any areas for improvement or something they could have done differently?

We would continue working with them even in other areas if they would provide services in marketing. Well done.

BACKGROUND

Please describe your company and your position there.

I am the co-founder and partner of the Hexagon Agency — a digital agency with expertise in UI/UX and graphic design. We mainly focus on apps, websites, and brands development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PING Studio, and what were your goals?

Our cooperation started in 2020, and back then, we hired them to help us with some animated presentations of our works to our clients. And since then, they have created most of the animated materials we needed for different purposes, starting with animations for our designs and our agency showreels and ending with animated graphics and videos for our client’s needs.

At some point, they also supported us with UI/UX projects, delivering stunning UI designs. We went through all the services the PING Studio can offer, and they became our trusted design partners.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for long-term cooperation with an animation studio that could cover our needs both in 2D and 3D. So we got to know Alex, the CEO, and co-founder of the PING Studio, and he presented to us their works (and we liked them) and also told us about the possible pipeline we could use to make the process of production straightforward (and it worked). The price was also reasonable.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

The process of all of our common projects and tasks is the same. Sometimes, we come up with the technical task of what needs to be done in case there are restrictions for the final result.

PING estimates the amount of work, asks all the necessary questions and delivers the final result. But sometimes, we come up only with ideas of what can be done, and the PING team is always ready to offer some cool improvements, interesting solutions, and ways of implementation. In both variants, the PING team is always willing to deliver us the results we are satisfied with.

Who did you work with and what was the feedback process like?

At the beginning of our cooperation, we usually communicated all the details with Alex, the CEO, or Pasha, the Lead Motion designer. As the PING Studio grew and developed, we started communicating with PING project managers, but it didn’t affect the quality of our work.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We widened the range of services we can offer to our clients, particularly with cool animations and awesome graphics both for the websites and any promo and presentation materials. Also, we’re receiving a lot of positive feedback on the animations the PING Studio does for us.

Describe their project management style, including communication tools and timeliness.

Very effective and smooth. We commonly use Notion or Figma for technical tasks and chat in the messenger group, where members of our team are always in touch with the Ping team. And Ping Studio delivers the needed materials always on tim7. The Ping is very easygoing and friendly, so even when some miscommunication or misunderstanding occurs, we can solve everything very quickly.

What did you find most impressive or unique about this company?

They are an extremely talented client-oriented team. It’s always a pleasure working with them, and one can be sure PING Studio will do their best to achieve the best results in the defined timeline. They dive deep into every task, offer you the best possible solution to your request and will also share with you additional options on how to improve your idea and get the best outcome.

What I find even more impressive is their expertise in the design and motion design area, along with the implementation of these two on different resources and usages.

Are there any areas for improvement or something they could have done differently?

The only thing I wish for the PING Team is constant growth: let their team expand with new talents and their average order value increase. Our team enjoys working with the PING Studio, and they’re a team of professionals.

BACKGROUND

Please describe your company and your position there.

I am a marketing manager in a product IT company - robota.ua. We help employers and job seekers find each other quickly and comfortably.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PING Studio, and what were your goals?

In 2021, we in robota.ua organized a new all-Ukrainian professional award in the field of HR. This was the first year we started with a completely new and unknown professional award - HR Pro Awards. At a time when another similar Award already existed on the Ukrainian market for many years.

It was extremely important for us to build knowledge about the new award, about its differences and advantages, in order to attract the audience and convince them to take part not only in the well-known event, but also in ours. We turned to PING Studio to help us with the identity and a series of video clips about the Award: explainers, the legend of creation, screensavers for broadcasting the live broadcast of the Award ceremony.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose PING Studio because the company had an excellent portfolio and reputation as a reliable partner. After a personal interview, we realized that we understand each other perfectly, and the studio was ready to quickly proceed with our order.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

The first meeting was introductory. We described our task and warned that it was important for us to surpass competitors in terms of the scale of the organization. The studio received a brief and a couple of days later returned to us with a selection of references. We have made our choice. Then a few days later we received a storyboard, examples of musical accompaniment. A week later, we received the finished videos. The edits were minor. The results were excellent.

Who did you work with and what was the feedback process like?

We worked directly with Alexander and Vlad. Maintained contact through corporate e-mail.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video clips developed by PING Studio very organically demonstrated the corporate style of the new professional Award and helped to stand out from the competitor. We were not only remembered, but also caused the target audience to feel a more prestigious and reliable award. We also received media exposure with PING Studio video clips. Feedback has been very positive in both the media and social media discussions.

Describe their project management style, including communication tools and timeliness.

Very easy communication focused on customer comfort with fast and honest feedback. Especially important is the speed of response to edits. It was always very prompt. During the entire cooperation, we felt that we were not working with a contractor, but with one common team that was interested in the overall result.

What did you find most impressive or unique about this company?

I was impressed by their sense of taste, efficiency, initiative, and honest feedback. No barriers to understanding.

Are there any areas for improvement or something they could have done differently?

Perfection has no limits. I can only wish for more orders to surpass my achievements. There are no special criticisms or recommendations.

BACKGROUND

Please describe your company and your position there.

I was a Head of Design at a US startup in the KYC field.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PING Studio?

We needed top-quality 3D video about our product in 2 weeks to start fundraising a new round.

SOLUTION

How did you select this vendor and what were the deciding factors?

I asked my friend's designer about the best agency that could provide the best quality and velocity.

Describe the project in detail and walk through the stages of the project.

We started by chatting with the Project Manager and Art Director to align our needs and vision. After we had a plan and vision of results with which everybody was happy, we started to work collaboratively. The Ping was very responsible and easy to communicate with.

We had daily meetings and chatted, where we worked intensely for two weeks, polishing every detail to get the best result. We started with concept drafts in Figma. Then we wrote scenarios. After that, the guys began to create their 3D magic. The Ping also helped us to find a great voiceover actor.

How many resources from the vendor's team worked with you, and what were their positions?

In total, we worked with the Project Manager and Art-Director. I'm not sure, but I guess 2-3 designers worked on our project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We raised the round :) We also used this excellent video for hiring purposes to share our vision with potential employees in interviews.

How effective was the workflow between your team and theirs?

The Ping studio was extremely easy to communicate with. I have experience working with studios and can say these guys are outstanding. They also suggest awesome solutions based on their experience.

What did you find most impressive or unique about this company?

We were impressed by the quality of their work. All people I showed the result to thought it was done by some famous studio with a much bigger price and terms.

Are there any areas for improvement or something they could have done differently?

Not really. They're so good I recommend them to every new client.

BACKGROUND

Please describe your company and your position there.

Our company is called Redlab, we are engaged in the development and outsourcing of IT services. My name is Evgeny D. and I am the CEO of Redlab agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PING Studio, and what were your goals?

We were interested in creating a showreel video to demonstrate cases and services of our company.

SOLUTION

How did you select this vendor and what were the deciding factors?

Before starting work, we chose companies upon on recommendations, cases, and expertise in communication. In all respects, the guys worked professionally and efficiently.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We appointed a general meeting and discussed the goals and objectives of the project. They collected content and were regularly in touch to coordinate the project.

Who did you work with and what was the feedback process like?

We communicated directly with CEO Alexander. In the process, we received feedback and recommendations about the implementation of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It turned out to be a great presentation video. All our clients and partners really liked the work. This was one of the factors why we were chosen by partner companies and customers. A definite plus for the packaging of the company.

Describe their project management style, including communication tools and timeliness.

Alexander was always in touch, and also he regularly gave feedback regarding the project implementation process.

What did you find most impressive or unique about this company?

We liked the depth of the analysis of our task and the implementation in practice of the discussed ideas in conjunction with an effective manager. Their combination of professionalism and responsibility was outstanding!

Are there any areas for improvement or something they could have done differently?

Guys did a grate job, we think that they should grow only in the average order value, which is what we wish them. Otherwise, everything works like clock. Thanks for the collaboration!

BACKGROUND

Please describe your company and your position there.

I'm a product marketing manager in Strapi, the leading open-source headless CMS. Strapi enables content-rich experiences to be created, managed, and exposed to any digital device. As a PMM, I am communicating the product's value to all target audiences using the most efficient messaging, content, and communication channels.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PING Studio, and what were your goals?

We were preparing for the first global online user conference, during which we were planning to announce two important product updates. We needed a partner who would help us develop compelling motion design videos that would demonstrate the product's interface and what's under the hood. Our product is made for developers, so finding the visual representation of its features and advantages is often complicated. The goal of the videos is to entice users to join the waiting list for the upcoming product version and to try the new features out.

SOLUTION

How did you select this vendor and what were the deciding factors?

I looked for motion design companies online, on websites like Clutch, Dribbble, and Behance, and I paid attention to the company's portfolio, the list of services they provide, and the reviews. PING Studio has a great portfolio that immediately caught my eye - I contacted them, and they quickly replied to my request. We discussed all details during the call - deadlines, work process, references for the video, price - and there was a match, so we started working together on these projects. I appreciated how responsive and flexible they are and how easily they understand what kind of result I'd like to have.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

First, we had a call to discuss the requirements for the videos, analyze the benchmark and agree on organizational details. Then, I sent a storyboard with the text and description of what I'd like to see on each screen. The storyboard I prepared was quite basic - no ready-made design, only blanc background, and text. After that, they worked on the design and sent me a ready-made storyboard with the design of each cadre. My team shared feedback, and after some fixes, they started to work on animations. Once the first version of the videos was done, we shared feedback again, they made fixes and then delivered the final version.

Who did you work with and what was the feedback process like?

I was in contact with Julia, the COO, who managed all the communication. She's very responsive, and working with her is a pleasure. I was sharing all feedback by email or using screen recordings, and we were communicating asynchronously most of the time, which is the most convenient & efficient communication method for me.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We premiered the 2 videos developed by PING during the conference keynote, and everyone was very excited about the updates. We received hundreds of comments, many views, and subscriptions to the waiting list. The videos developed by PING are amongst the top 5 most watched videos on our Youtube channel.

Describe their project management style, including communication tools and timeliness.

I had one point of contact and shared all feedback with the COO. After that, she managed everything with their team. They are very flexible in terms of communication tools - I prefer async communication, so we used email, Loom recordings, and Figma comments to share feedback. We could also have calls if there was a need for that.

What did you find most impressive or unique about this company?

They could easily understand what kind of result I wanted, even if sometimes I struggled to find the right references or descriptions. They have an incredible sense of design, and their videos are very dynamic. The music and animations work together so well. Also, they made very relevant suggestions regarding the structure of the video to make it even more engaging - I love that they share their expertise. Also, they are very quick and efficient - even when we had tight deadlines, they did everything on time, as promised.

Are there any areas for improvement or something they could have done differently?

I cant think of anything - I love working with them, and I think they are great professionals.

BACKGROUND

Please describe your company and your position there.

Entrilia Co-founder and CTO, CPO. We are building SaaS fund operations products that are cloud native, built to scale and behind world class security!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PING Studio, and what were your goals?

We hired PING Studio to create motion design for our marketing materials.

SOLUTION

How did you select this vendor and what were the deciding factors?

We contacted our friends in Ukrainian design community who recommended PING Studio for this type of work as knows professionals in this area.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a discovery session where Oleksandr the founder of PING Studio worked with us to understand what product we are building, the core values of the company and our existing brand book. We also discussed the scenario of the promo video and where we would like to put motion design in action. At the end they delivered animated video artifacts we needed.

Who did you work with and what was the feedback process like?

We worked with the founder of PING Studio who was managed the whole process and was deeply involved.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We delivered artifacts PING Studio designed to the film production studio that admitted the quality of materials and speed they were able to deliver them.

Describe their project management style, including communication tools and timeliness.

Very agile, lean and make me feel they were part of the core team.

What did you find most impressive or unique about this company?

Their attention to detail was impressive.

Are there any areas for improvement or something they could have done differently?

Continue impressing us with your great job. We definitely would return with more projects with you.

BACKGROUND

Please describe your company and your position there.

I am the cofounder and CEO at a crypto banking app named Ryze. We are the easiest place to send, spend, invest, and bank on cash and crypto.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PING Studio, and what were your goals?

We have been working with PING on assets for our websites, social media, and launch videos. The goals were to build trust and drive excitement before the app is publicly launched.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for several production houses, but really liked Alex and Julia's working style and how much they care about their craft.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

The process can be as structured or unstructured as need be based on timeline. With a longer timeline in mind, there are explorations, moodboards, then storyboarding, pre-production, and post production.

Who did you work with and what was the feedback process like?

Julia and Alex are our main points of contact. Both are wonderful and adapt to feedback extremely fast.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were able to raise a big pre-seed round from some of the best investors in the world, garner some great waitlist sign ups, and launched our beta.

Describe their project management style, including communication tools and timeliness.

We mainly used email, notion, and Figma to do everything. The timeliness was one of the reasons we work with PING. They work fast!

What did you find most impressive or unique about this company?

The pace at which they improve is unbelievable. When we first started working with them, they were really good, but now they have reached a whole another level.

Are there any areas for improvement or something they could have done differently?

Not really, I think going forward as they scale up their operations, they'll need to find really talented people to keep up their pace.

BACKGROUND

Please describe your company and your position there.

I'm CEO of the design studio LAUDO, helping companies to create first class brands and websites.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PING Studio?

We're working with The Ping for all sorts of motion designs.

SOLUTION

How did you select this vendor and what were the deciding factors?

Deciding factor was their work for Strapi CMS that we found on Youtube.

Describe the project in detail and walk through the stages of the project.

We're delivering storyboards and prototypes to The Ping. They're delivering perfect motion designs.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with motion designers and project managers of The Ping.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We're getting perfect renderings that fit our use cases.

How effective was the workflow between your team and theirs?

Highly effective communication with the entire team. Always on point.

What did you find most impressive or unique about this company?

Motion design itself is impressive and The Ping is mastering it.

Are there any areas for improvement or something they could have done differently?

Honestly, not really.