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Custom Software Dev for Collaborative E-Learning Platform
“Their dedication to helping us get on the market is impressive.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CTO of an e-learning platform.
What challenge were you trying to address with Phiof Services Pvt. Ltd.?
We have a platform that allows teachers to deliver instruction to students online. When COVID-19 hit in February, we wanted to make the necessary changes to accommodat the new circumstances.
What was the scope of their involvement?
They put some extensions to our platform for the backend. We have a video platform that teachers to deliver instruction that needed to be integrated. They also implemented new technology to help the system scale for the increased number of users.
We’ve also been working on different APIs for automatic scoring and making sure we have algorithms in place for automatic calculations. We put in place a gaming platform as well. The predominant languages they’ve used are PHP, JavaScript, .NET, and Angular.js.
What is the team composition?
We work with four people from their team.
How did you come to work with Phiof Services Pvt. Ltd.?
We were introduced to their team through a mutual friend.
How much have you invested with them?
We’ve spent $30,000–$40,000.
What is the status of this engagement?
We started working on this project in January 2019, and our work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
I look at the feedback and pain points from educators on our platform before we implemented changes versus after. We’re still making changes on a daily basis and they’re pretty quick when we get in the system. Whether it’s a small or large task, the turnaround time is fast.
How did Phiof Services Pvt. Ltd.perform from a project management standpoint?
They use Atlassian with us, so we can keep their work centralized. The team also uses a git to manage some things as well.
What did you find most impressive about them?
Their ability to meet deadlines is great. Our work is very time-sensitive since schools are going to open back up soon. Their dedication to helping us get on the market is impressive, as well as their capability to deliver.
Are there any areas they could improve?
They have designers as part of their team but maybe they could be allocated to other projects and incorporated on an as-needed basis.
Do you have any advice for potential customers?
We work with teams in different time zones, so it’s important to have a time difference that works for your team. You want to set things up in a way that the wheels of the project are constantly moving.
Phiof Services Pvt. Ltd.'s work has met expectations. The team offers quick turnaround time and is very diligent in meeting their client’s time-sensitive needs. Customers can expect a dedicated staff that has a high capability to deliver.