Phenomenon Studio

Please describe your company and your position there.

I'm the founder of a mental health management platform for people living with diabetes.

For what projects/services did your company hire Phenomenon Studio, and what were your goals?

I hired a phenomenon to bring some life to our brand and provide UI/UX consulting. The goal was to bring some character to a serious problem. We commissioned app & website design, and website development.

How did you select this vendor and what were the deciding factors?

We researched the industry and went with phenomenon based on their extensive portfolio. They had an excellent track record.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting to discuss the project, since then we've had weekly check-ins and excellent communication through slack. Every comment was listened to and heard. The tools used were Figma, WordPress, although we switched to Webflow later on. The design was very well received from stakeholders.

How many people from the vendor's team worked with you, and what were their positions?

We have a fantastic product manager (Yuliya) who went above and beyond. We also had a dev and a team of designers and illustrators. All of the team we're talented and were extremely competent.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We're still measuring some results but qualitative feedback has been very positive. We've opened some doors having had some pitch-decks designed by Phenomenon which has articulated the problem we're solving well.

Describe their project management style, including communication tools and timeliness.

The team are extremely punctual with timelines and work fast - I've logged on to Figma late in the evening to see work being done! There hasn't been any stress from my side which is great and the output is always top notch.

What did you find most impressive or unique about this company?

The quality of the designs is fantastic. Also, the ability to work with us despite us being early-stage and needing to iterate quickly. The communication is excellent which is important to me when needing someone to clarify certain aspects.

Are there any areas for improvement or something they could have done differently?

I'm happy with the work provided.

Please describe your company and your position there.

I am the co-founder of a design studio in Vancouver, Canada.

For what projects/services did your company hire Phenomenon Studio?

We hired Phenomenon to help us on UI/UX design execution of a consumer-level iOS app.

How did you select this vendor?

We are very picky about choosing vendors. We found Phenomenon on Clutch and saw the amazing portfolio of work, the attention to detail, and knew we had to collaborate on it.

Describe the project in detail and walk through the stages of the project.

We had a research phase, a design phase and a launch phase. We began collaborating with Phenomenon at the end of the research phase and all the way to launch.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a product designer and a project manager

Can you share any outcomes from the project that demonstrate progress or success?

The project was a huge success. The client loved the work that Phenomenon did and were amazed at the quality of output. The app is currently in development launching this fall!

How effective was the workflow between your team and theirs?

The workflow went extremely well. Constant contact and collaboration in Slack with multiple meetings a week to go over progress and jam.

What did you find most impressive or unique about this company?

The speed and quality at which they were able to take a concept and some rough, half-baked wireframes and turn them into an amazing and functional consumer-level product. I am blown away by the quality of work done by Phenomenon Studio.

Are there any areas for improvement or something they could have done differently?

They set the bar of quality very high for our first engagement working together.

Please describe your company and your position there.

I'm a Marketing Director for a large Golf Community Development.

For what projects/services did your company hire Phenomenon Studio, and what were your goals?

We hired Phenomenon to design, develop, and deploy a high-end website for a luxury golf course development. Our main goals were to showcase our development in an outstanding and unique way to help give us the edge over our competitors.

How did you select this vendor and what were the deciding factors?

We reached out to several web development firms and met with quite a few individuals before deciding to work with Phenomenon. The deciding factors for us were the quality of work and professionalism that Phenomenon has.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an introductory zoom meeting to discuss the project goals and ambitions, what we were capable of accomplishing, and then proceeded to get to work. The project started off with an in-depth market research phase, followed by a UI/UX design phase to ensure we were hitting our marks before we got started on development. We collaborated on several wireframes using Figma, then again on Design. We then proceeded with all the backend development and infrastructure, before finally hosting and deploying our website using AWS.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact. She helped manage and communicate with a UI/UX Designer, Graphic Designer/Illustrator, Back-End developer, and Front-End developer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our site our load-times were reduced significantly, making it easier for our customers to navigate our website and book services quickly. We also received several compliments from customers, and even competitors on the overall look and feel of our website compared to others.

Describe their project management style, including communication tools and timeliness.

We had weekly calls and communicated daily through Slack to ensure that nothing got left behind. We stayed on target and accomplished tasks quickly and efficiently.

What did you find most impressive or unique about this company?

They provided us with an excellent product that served our purposes well. I was impressed at their knowledge and skillset in bringing to life every idea we had.

Are there any areas for improvement or something they could have done differently?

We didn't have any bugs or issues that delayed our project, and communication was always clear.

Please describe your company and your position there.

I'm working on a elearning project.

For what projects/services did your company hire Phenomenon Studio?

Phenomenon Studio was hired to do an UX research, they basically had to study the competitors, create user personas and create a roadmap.

What were your goals for this project?

the goals were to have a clear vision of the market.

How did you select Phenomenon Studio?

my team searched for a web agency on Ukraine and Phenomenon Studio was a interesting find, their work and professionalism made it easy for us to choose them.

Describe the project in detail.

once I contacted Phenomenon Studio, I explained them the scope of work and asked to show previous results of UX research, they've been very open to share that with us. the final result we had was similar to the one that they showed us.

What was the team composition?

we mainly talked to the project manager Timur. I once talked with Art Director Polina but it was an exception.

Can you share any outcomes from the project that demonstrate progress or success?

the project is still being developed, we just had the UX research last week, so can't give more details as of now.

How effective was the workflow between your team and theirs?

we used Skype to talk, and the project manager was always very quick.

What did you find most impressive about this company?

I was surprised by how fast the research was delivered and how good it was on the first "delivery", we basically haven't changed anything. I just asked to add a new competitor and they added it but for the rest basically no changes.

Are there any areas for improvement?

we had a very good experience, consider that the UX research isn't a "big" task. so far I don't have any negative comment.

Please describe your company and your position there.

I'm a marketing manager at Mira. Backed by science, Mira is cutting-edge individual health monitoring created for and by women. We are a team of scientists and OBGYN doctors.

With firsthand experience witnessing how unique everyone’s fertility journey can be, we are committed to bringing the precision of lab testing into the comfort of home, through every stage of a woman’s reproductive life. Mira empowers women to take control of fertility with accurate, personalized and trusted information about their body.

For what projects/services did your company hire Phenomenon Studio, and what were your goals?

Find the best solution for e-commerce website redesign and website speed optimization.

How did you select Phenomenon Studio and what were the deciding factors?

We reviewed 10+ web development agencies globally. Phenomenon Studio shows the most detailed and attentive approach. Their portfolio has good examples of pixel-perfect websites with animation which is important for D2C brands.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The team researched our existing architecture and reviewed the code. They proposed an optimum solution on how to apply new design, consultedd regarding animation and devops.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a tech lead, art director, and developer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to get a clear understanding of the steps that we need to execute in order to optimize website performance. Got an audit of the website with a strategy.

Describe their project management style, including communication tools and timelines.

Everything was thoroughly documented on Google Docs. The team initiated meetings for synchronization and discussion.

What did you find most impressive or unique about this company?

Their quality standards for web design and development and their technical expertise were impressive. They had the desire to develop a great solution that will match client's needs.

Are there any areas for improvement or something they could have done differently?

More flexibility during the communication process.

Introduce your business and what you do there.

I’m the CEO of Mind Tales, a mental health platform.

What challenge were you trying to address with Phenomenon Studio?

We needed some UX/UI design done for the platform.

What was the scope of their involvement?

They helped create wireframes and user personas from scratch and did the UI/UX designs for the platform. They then tested and made the requested changes.

They currently provide maintenance and support.

What is the team composition?

I mainly work with a project manager and a designer.

How did you come to work with Phenomenon Studio?

I found them on Upwork and liked their portfolio. When we spoke on the phone, I informed them of the problems I’d had with previous vendors, and they were understanding, so we decided to move forward.

How much have you invested with them?

I’ve invested about $6,000.

What is the status of this engagement?

We began working together in March 2020, and the relationship is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

I like their minimalistic approach. There were some details that needed to be corrected, such as some of the text, which they did. Overall, I’m satisfied with the quality of their work.

How did Phenomenon Studio perform from a project management standpoint?

They are quite communicative and have met most of the deadlines.

What did you find most impressive about them?

They came up with excellent designs and provide good value for money. It is a much better experience than I’ve had with other companies.

Are there any areas they could improve?

They could pay more attention to detail. For example, when I asked them to fix an issue, they fixed it on one screen, but not the other.

Do you have any advice for potential customers?

Be direct and know what you want. They are flexible and can adapt to meet your needs.

Please describe your company and your position there.

I'm CTO of the company, and manage our end-to-end software development processes and workforce.

For what projects/services did your company hire Phenomenon Studio?

We were almost ready to start seriously marketing our product, and wanted to ensure that when we started doing so, we were able to give ourselves the best market position possible. Our primary route to this was reimplementing our app's UI and UX from scratch.

What were your goals for this project?

We needed our app to be really slick and fun to use before we started properly marketing it.

How did you select Phenomenon Studio?

We found a number of agencies and individual designers online who were interested in applying to work with us on this project and invited them to make proposals. We chose Phenomenon Studio on the strength of their UI work, and their strong focus on consistent and clear communication - something that is very much lacking for most design contractors and agencies.

Describe the project in detail.

After the agency provided their initial project plan and estimates, the project progressed totally on plan. Phenomenon met almost every target we set, and when it wasn't possible, were absolutely open and honest with us about what our expectations needed to be. Once these expectations were set, there was never any further miscommunication or misunderstanding, and the project was completed on time and to a very high standard of work.

What was the team composition?

The team was made up of one project manager and two designers. All 3 of these team members were personable, easy to communicate with and very skilled.

Can you share any outcomes from the project that demonstrate progress or success?

We haven't started implementing the resulting designs yet, but our focus group are very impressed with and excited to see more of Phenomenon Studio's design work integrated into our app and overall platform.

How effective was the workflow between your team and theirs?

Extremely. All communication was clear and open, and all team members worked very efficiently towards our goals. which they always made sure they understood in depth.

What did you find most impressive about this company?

The work ethic and UX skills of the whole team really blew us away. They had tons of great ideas on reworking our in-app flow to best provide our users with an awesome, streamlined experience.

Are there any areas for improvement?

Not really - we were impressed at every stage of the project.

Please describe your company and your position there.

I am CMO of a travel start-up that's working with many of the world's biggest airlines.

For what projects/services did your company hire Phenomenon Studio?

We recently completed a review of our brand identity, and needed to deploy this new look and feel across our digital touchpoints, as well as re-design our website and emails.

How did you select this vendor?

Came across them on Dribble/Upwork - and found they found a good portfolio and did some good pre-work/feedback on our existing UX/UI before we'd even selected them for the project.

Describe the project in detail and walk through the stages of the project.

Started with research/competitors, then into wireframing, then detailed UX/UI design. We then collaborated in Figma for continuous feedback/iterations.

How many resources from the vendor's team worked with you, and what were their positions?

1. Project Manager
2. Lead Designer
3. Designers x 2

Can you share any outcomes from the project that demonstrate progress or success?

Very happy with the output - they've done great work in applying our new style, re-thinking the UX, incorporating custom 3D illustrations, and the site generally looks mature & professional.

How effective was the workflow between your team and theirs?

Collaborating in Figma was great as it allowed for agile/continuous feedback. And day to day comms were via Slack so very easy to communicate.

What did you find most impressive or unique about this company?

They designed great UX/UI and were easy to work with

Are there any areas for improvement or something they could have done differently?

None that spring to mind

Please describe your company and your position there.

I am the CEO and founder of my company.

For what projects/services did your company hire Phenomenon Studio?

For our first website for a project, we needed 3D illustrations matching the overall branding and design of the project.

How did you select this vendor?

We've searched for UI/UX online, and the quality and type of work of Phenomenon Studio stood out clearly.

Describe the project in detail and walk through the stages of the project.

We've contacted them by email, had a first call to define the scope and the actors of the project, then we exchanged back and forth on Slack with both teams til the projects were finished.

How many resources from the vendor's team worked with you, and what were their positions?

We've worked with the CEO, the 3D designer and the 3D animator.

Can you share any outcomes from the project that demonstrate progress or success?

The results were absolutely spot on. All the needed illustrations were

How effective was the workflow between your team and theirs?

All of the team, every single member of them, were very fun and pleasant to work with. They were very listening to our needs and very adaptable.

What did you find most impressive or unique about this company?

They were clearly very skilled and passionate about their work. They have a very keen sense of design, I was really impressed at how they could easily make our ideas alive and in our detailed specifications.

Are there any areas for improvement or something they could have done differently?

Honestly, nothing. And I've thought about it.

Please describe your company and your position there.

I am the COO and co-founder. I work directly in every department of the company.

For what projects/services did your company hire Phenomenon Studio?

We launched our product and then hired Phenomenon to help us with an appwide rebrand.

How did you select this vendor and what were the deciding factors?

We chose Phenomenon based upon their portfolio, communication, and reasonable pricing.

Describe the project in detail and walk through the stages of the project.

Phenomenon worked through an entire rebrand of our software product. This included screens for every single interaction. This was an ongoing project for over a year.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a project manager and a team of designers. I was also in direct communication with the business founder.

Can you share any outcomes from the project that demonstrate progress or success?

Their documentation and project management via Figma was very thorough. Regular communication via Slack made it easy to stay on the same page about timelines and updates. Furthermore, they helped guide the dev by providing comments as changes were pushed.

How effective was the workflow between your team and theirs?

It's super easy to communicate with the team at Phenomenon. They're accessible via Slack, email, Notion, or scheduled meetings.

What did you find most impressive or unique about this company?

The team at Phenomenon runs a tight ship. Their execution is splendid and their excellent communication keeps everybody aligned.

Are there any areas for improvement or something they could have done differently?

Phenomenon was phenomenal.