Marketing Services from Ideation to Execution

Founded in 2001, Phase 3 is an integrated marketing services firm, simplifying the way brands connect with their customers.

A commitment to ideation to execution means Phase 3 offers everything from creative, digital, marketing and public relations to small- and large-format digital, and offset printing. We manage the picture of projects – start-to-finish, arm-in-arm – like no other partner.

With locations across the eastern United States, including Atlanta, Charlotte, Dallas, Nashville and Fairfield, NJ, our reach and efficiencies enable our team to creatively and effectively solve clients’ biggest marketing challenges, together.

Phase 3 is recognized annually as a top 10 marketing services firm by the Atlanta Business Chronicle and as a top 15 marketing services firm by the Charlotte Business Journal and Nashville Business Journal. The company has been ranked amongst the flagship Printing Impressions 400 annually since 2011, and additional accolades include Atlanta Business Chronicle’s 2015 Pacesetter Award, placement on the 2017 Inc. 5000 List for Fasted Growing Private Companies, and recognition as one of Charlotte’s Best Places to Work.

 
$25,000+
 
$150 - $199 / hr
 
250 - 999
 Founded
2001
Show all +
Atlanta, GA
headquarters
  • 280 Interstate North Circle, Suite 300
    Atlanta, GA 30339
    United States
other locations
  • 1435 W Morehead St.
    Charlotte, NC 28208
    United States
  • 415 Regal Row
    Dallas, TX 75247
    United States
  • 123 Lehigh Dr
    Fairfield, NJ 07004
    United States
  • 109 Westpark Drive, Suite 360
    Brentwood, TN 37027
    United States
  • 109 Westpark Drive, Suite 360
    Brentwood, TN 37027
    United States

Portfolio

Key clients: 

ABM, Alabama Power, Aptar, Bosch Rexroth, Cobb EMC, Coca-Cola, Cox Media, Cresent Communities, Emory University Rollins School of Public Health, Exide, First Data, Fifth Group Restaurants, Floor & Decor, Gables Residential, Graybeard Distillery, Hotel Bella Grace, Ingersoll Rand, ITW Pro Brands, Nashville Wire, National IPA, ProMach, Pure Fishing, RJ Young, Royal Food Service, Serva Simmons Bedding, Southwire, The Indigo Road, Vallen, Wirtgen

Reviews

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Crisis Management Plan for Hospitality Group

"They are friendly, down to earth, and fun to work with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2020 - Ongoing
Project summary: 

Phase 3 Marketing and Communications is helping to implement a crisis management plan. They dine frequently in restaurants, pitch stories to local and national media, and provide support.

The Reviewer
 
201-500 Employees
 
Nashville, Tennessee
Ali Gensert
Marketing Director, Hospitality Group
 
Verified
The Review
Feedback summary: 

Phase 3 Marketing and Communications' work contributed to frequent mentions in the press and has led to success so far. Remaining available, they're easy to get ahold of and quick to respond to questions. The team is extremely knowledgeable and each teammate is impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Director of Sales & Marketing for a hospitality group with 15 restaurant locations across the southeast. The group consists of 6 different restaurant concepts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Phase 3 Marketing and Communications?

We needed a crisis management plan that P3 helped us implement for our restaurants. We also needed a "boots on the ground" approach to PR in four markets, as well as national coverage for our Chef-run concepts.

What were your goals for this project?

We wanted to get more local and national coverage on our various restaurant concepts. Additionally, we wanted to have a local representative that could dine at the restaurants and immerse themselves in our brands, as well as be available for meetings and assist as needed with photo shoots and events. We needed an extension of our own marketing team.

SOLUTION

How did you select this vendor?

We interviewed several local PR companies and felt that P3 brought the most relevant experience for our brands.

Describe the scope of their work in detail.

Strategy meetings to discover our brands and needs, followed by frequent dining in the restaurants to meet the staff and familiarize themselves with our concepts. Bi-monthly phone meetings to discuss upcoming events and needs. Provided assets to use for pitching to local media. P3 regularly pitches stories to local and national media. Provides support and assistance for local advertising questions.

What was the team composition?

We typically have two-three people working on our account.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are frequently mentioned in local and national press and feel their efforts show great success.They help us plan and execute events, make introductions/connections, and provide support as needed for various projects. They are extremely helpful and knowledgeable.

How effective was the workflow between your team and theirs?

Very effective! They're always easy to get ahold of, quick to respond to questions, and provide a great deal of support to our team.

What did you find most impressive about this company?

They are extremely knowledgeable and have several contacts in the media, which has helped us with new store openings and press mentions. They are friendly, down to earth, and fun to work with. I am impressed with each person that's been assigned to our account and appreciate the amount of thought and attention put into our brands.

Are there any areas for improvement?

None! They're great!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    Slightly higher than our previous company but in line with our expectations.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer