Your Ideas Empowered with Technologies

We offer comprehensive software discovery, development, and auditing services to help businesses conquer the markets and deliver outstanding technology solutions.

With profound technological expertise in a range of business domains such as financial services, advertising & marketing, and real estate, Perfectial has implemented innovative ideas that allowed businesses - from mid-sized to large companies - to scale, evolve, and prosper.

Perfectial's competence in working with modern platforms and frameworks is recognized and highly valued within the U.S. and European markets.

Our services stretch from web application development, to entreprise development and dedicated development team.

 
$25,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2010
Show all +
Lviv, Ukraine
headquarters
other locations
  • 75 Arlington St. Suite 500
    Boston, MA 02116
    United States
  • Unit 81 58 Chetwynd Road
    London NW5 1DJ
    United Kingdom
  • 9B Hrushevskoho st.
    Kyiv 01021
    Ukraine
  • 1A Vasylianok st.
    Ivano-Frankivsk 76018
    Ukraine
  • 20A Korolya Danila st.
    Ivano-Frankivsk 76010
    Ukraine

Focus

Service lines
  • Custom Software Development
  • Web Development
  • IT Staff Augmentation
Client focus
  • Midmarket ($10M - $1B)
  • Enterprise (>$1B)
  • Small business (<$10M)
Industry focus
  • Advertising & marketing
  • Financial services
  • Information technology
Mobile platforms
Mobile focus
Frameworks and CMS
Programming & scripting
Ecommerce systems
Application platform
BI & big data focus
CRM functions
CRM solutions
Productivity & collaboration

Portfolio

Key clients: 

PROSPER | How Perfectial Contributed to Peer-to-Peer Lending

CHALLENGE

Prosper's goal was to make the loan application and approval process as simple as possible. It should allow borrowers to apply for a loan by simply entering a few pieces of information. The request would be approved within hours, improving and optimizing the improved lending experience, making it completely different from that of traditional

banks.

SOLUTION

Loan Management System. Prosper started the P2P market in 2005. Initially, it had no loan management system, and Prosper's employees had to review and approve each loan manually. Perfectial assisted our client with a custom and upgraded solution to manage all loan-related activities within a single system, thus making the loan granting process simpler and more efficient.

Better User Experience. The technology behind Prosper's marketplace facilitated billions in loans first of all by making use of the simplified application process and quick lending decisions. Prosper had Perfectial build a document workflow management feature into the system. The improved user experience helped Prosper to grow into one of the biggest global players in P2P lending.

RESULTS

  • Faster loan granting, thanks to an automated loan management system
  • Reduction in cost over domestic engineering rates

https://perfectial.com/cases/prosper/

CLICKATELL TOUCH | A chatbot that replaces outdated voice support with real-time communication

About project

Perfectial helps Clickatell build Touch - a chatbot that replaces outdated voice support with real-time communication

After reshaping enterprise mobile messaging, our client Clickatell wants to take communication between businesses and their customers to the next level.

The company launched a comprehensive end-to-end enterprise platform, Touch, that leverages chatbot

technology and provides intelligent workflow automation to help firms delight clients with each interaction.

Real-time communication: no hold time, no wait time - that’s what people of the digital era have come to expect; and that’s what Touch is aimed to deliver.

To build this elaborate customer service tool and to ensure flawless automation of unique business processes, Clickatell has reached out to Perfectial.

READ MORE

REALNEX CORE | СRM built for real estate professionals

About project

Real estate experts work with lots of data which they often have to re-enter into multiple tools, many times over.

Things like tenant’s and buyer’s reputation, sales and leasing records, details of spaces and properties - all require different systems to be dealt with effectively, and that presents utter struggle for CRE specialists worldwide.

Thus, RealNex users,

predominantly real estate experts, felt acutely the need of a dedicated cloud CRM to store and manage the abundance of records they work with using a single interface

Besides, they wanted a platform that’s accessible within any operating system, any kind of device, at anytime, from anywhere.

To bring the concept to life, RealNex has reached out to Perfectial.

READ MORE

AYASDI | How we helped business executives worldwide access powers of Topological Data Analysis, Big Data and automation

About project

Ayasdi provides a revolutionary machine intelligence software that processes complex data, in overwhelming amounts, and helps to extract actionable insights from it.

It works with leading companies of various origins worldwide, including those from Fortune 500, and allows them to move from massive data to impactful solutions by means of topological data analysis, automation and

machine learning.

Ayasdi has reached out to Perfectial to develop an application tailored specifically to the needs of financial data scientists and able to be integrated into the technical infrastructure of an enterprise. The idea was to launch a tool that, through Ayasdi’s predictive modelling, could help identify transactional frauds better, simplify trading decision making, and overall solve major problems businesses face.

READ MORE

CLICKATELL PLATFORM | A leading company in global mobile messaging services, helps businesses worldwide connect to their customers.

About project

Perfectial builds Clickatell Platform - an enterprise text messaging system that helps firms quickly gain global reach and cut communication costs

Clickatell, the pioneer and world’s leader in enterprise messaging, helps businesses, regardless of size and specialization, to better engage their clients.

SMS is a form of communication that’s proven to be highly

efficient for business needs, yet not, at present, as highly used. The channel enjoys of a 98% open rate, according to various researches, and gets the most responses from clients in the shortest time (SMS messages are typically answered within 15 minutes). It is, therefore, crucial to all firms that strive to be relevant, despite the domain they might operate in.

Clickatell decided to help companies tap into the benefits of digitalization; to provide a straightforward, yet advanced SMS-enabler platform that adds two-way text message interaction features to whatever communication solution a firm already uses.

After a thorough research, Clickatell reached out to Perfectial, a renowned software vendor with a fitting expertise, to ensure the proper technical implementation of the idea.

READ MORE

SOURCESCRUB | How we built a research and information management system that allows seeking prospects across various sources

About project

Perfectial builds SourceScrub, a powerful research management solution providing easy access to thousands of scrubbed company lists.
For those involved in M&A business development, screening for target companies is a vital yet tedious task. It includes meticulous researching of various company lists and data scrubbing. It takes lots of time, which would be better spent on

actual sourcing. To resolve the issue, SourceScrub decided to gather all the needed info in one place and provide a comprehensive research management solution for investment professionals worldwide.

Сhallenge

Perfectial’s goal was to create a robust application allowing to seek prospects across various sources such as trade shows, conferences, awards publications, etc., and order scrubbing of a specific source, if necessary.

READ MORE

EASYFINANCING (NDA) | How we helped develop a solution that assists SMBs to get their invoices paid promptly

About project

Small and medium b2b companies frequently need their invoices cashed with no delays, to expand production, cover expenses or, simply, get rid of overwhelming risks.

Medium and big enterprises, on the other hand, often find it complicated to finance their strategic suppliers and would rather delegate this time-consuming task to a trustworthy intermediary.

Our recent

client decided to address these common issues all at once.

Challenge

Perfectial has been hired to develop a solution that helps SMBs get their invoices paid promptly, circumventing traditional financial institutions and gives big enterprises a chance to safely outsource supplier funding.

The end goal was to launch a multipurpose, free-to-use solution which allows users manually upload invoices and get money in less than 48 hours. No signup fees, no paperwork attached.

READ MORE

JASPERLABS | How Technology Built by Perfectial for JasperLabs was Acquired by DataXu

CHALLENGE

The product owner, Stefan Lucyshyn, wanted to make the software into a scalable and reliable SaaS platform to support thousands of impressions and ad units. Perfectial was asked to improve the platform while avoiding the time and cost of finding and hiring a multidisciplinary team.

 

SOLUTION

Perfectial's transparent technical leadership and hybrid outsourcing approach

enabled Stefan to multiply his in-house resources instantly with a dedicated team of savvy engineers, including software developers, technical architects, Q/A leads, and project managerss.

Over three years, Perfectial helped by making JasperAds a scalable, high-traffic web solution, developing core API for the platform, data storage design, reporting with analytics, release management, and quality assurance.

RESULTS

  • Time-to-market reduced by 50%
  • Campaign engagement increased four-fold
  • 36-month post-launch acquisition by DataXu that was achieved partially due to an enhanced product, agile development, and reliability of the platform

VIEW FULL CASE

CONTRAQER | How Perfectial Built a Cloud-Enabled Architecture for SaaS Delivery of Stored Data Complemented by an Intuitive End-User Dashboard

CHALLENGE

C-Level executives such as CTOs, CFOs, and infrastructure executives face an important but tedious task - managing procurement. Traditionally, it involves approving purchase requests, evaluating RFQs or RFPs, and matching invoices. This is a task that can be very time consuming and cumbersome.

 

SOLUTION

Contraqer wanted to make the software an SaaS-based procurement

platform for small and mid-sized businesses. Perfectial's team built Cloud-enabled architecture for SaaS delivery of stored data complemented by an intuitive end-user dashboard. As a result, decision makers and multiple users can view, query, and collaborate without the headache of the paper-pushing status quo. Perfectial reduced the startup time for Contraqer customers with pre-built integrations along with a host of accounting and shipping providers.

RESULTS

  • More efficient time-to-market compared to the time-consuming recruiting process and costs for domestic talents
  • Advance for the end user's startup time with pre-built integration with SalesForce, Quickbooks, Dynamics, and shipping providers
  • Effective sales and end-user engagement powered by Perfectial's custom functionality development

VIEW FULL CASE

BUZZTARGET | How Perfectial Helped BuzzTarget to Get Acquired by RealNex

CHALLENGE

The commercial real estate space is a diverse, distributed, and fragmented. Many agents use multiple tools for listing, email marketing, and property searches. BuzzTarget founders realized the need for a broad and easy-to-use marketing platform.

SOLUTION

BuzzTarget's founders engaged Perfectial to help flesh out the business and technical requirements by divergent user-groups,

including agents, brokers, finance companies, etc. Since many agents often lack tech knowledge, intuitive, easy-to-setup accounts and listings were paramount. Perfectial’s UI/UX team worked with BuzzTarget to create multiple interface designs for each use case.

Along with the platform, Perfectial has delivered a custom Web API for better integration with other tools, as well as added social features to BuzzTarget for better reach and searching for properties. To further announce and market the listings, Perfectial also built a WordPress plugin.

RESULTS

  • Actionable 3-in-1 marketing automation platform increasing efficiency for the buy, sell, and lease listing processes.
  • Accelerated time-to-market to release the solution before the major launch event.

VIEW FULL CASE

UX MATTERS AT PERFECTIAL

CHALLENGE

To create an easy-to-interact, bright showcase to help businesses understand how vital the User Experience is for brand promotion, rewardable interactions with clients, and the priceless loyalty of regular clients in the current digital environment.

SOLUTION

We designed and developed “Why UX Matters at Perfectial,” covering the best practices of UI/UX design and appealing free-hand

drawing elements. A promotional website, it tells the story of a software product and its digital transformation with meaningful and impressive UX proficiency.

RESULTS

  • August 19, 2015 – Honorable Mention – awwwards.com
  • Genuine interest of our clients in Perfectial’s UX expertise.
  • Multiple new UX-related projects due to the savvy promotion of Perfectial’s UX services.

SCOPE OF WORK

  • Custom illustrations
  • Storytelling format
  • Full-cycle development: requirements elaboration, engineering, UI/UX design, QA

VIEW FULL CASE

DATAXU

DataXu is an independent, 100% marketer-aligned data and analytics technology company. Leverage the power of programmatic advertising to increase revenue.

ESRB

The Entertainment Software Rating Board (ESRB) assigns age and content ratings for video games and apps indicating the appropriate age group and content that is in the game. The ESRB enforces video game advertising guidelines and helps ensure responsible privacy practices for the video game industry.

CLOUDCENTRAL

CloudCentral is an Australian provider of cloud products and services. All cloud services are provided to our customers and partners on-demand and are instantly scalable for optimum performance.

LEGALDECODER

LegalDecoder Helps its Clients:

  • Understand exactly what each invoice says—and means
  • Question entries that have been flagged
  • Negotiate better rates
  • Ensure that matters are staffed cost-efficiently
  • Correct workflow inefficiencies
  • Find cost-saving opportunities with the help of our subject matter experts
  • Predict future fees and expenses with
accuracy

METIME

MeTime is when you take the time you need for yourself, and do what YOU feel the need for. It comes in as many forms as there are needs and tastes.

FANSERV

FanServ was built as a platform from the ground up to include the best elements of our expertise in sports content, audiences, and publishers along with the highly efficient and qualitative advances found in ad-tech today.

Reviews

Sort by

Custom Offshore Development for Tech Startup

“They’re willing to bend over backwards to do what the client wants.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2013 - Ongoing
Project summary: 

Perfectial developed a custom procurement management system. The cloud-based software helped a business scale quickly and allowed users to better manage the entire procurement lifecycle.

The Reviewer
 
1-10 Employees
 
Washington, DC
Dwight Gibbs
CEO & Founder, Contraqer
 
Verified
The Review
Feedback summary: 

One way Perfectial’s achievements were measured was through story points: the team successfully maintained a daily 1.1 story points per developer. Additionally, 98% of prospective clients who viewed the software requested additional meetings. This product led to ongoing collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Could you briefly describe your organization?

Contraqer is a cloud-based procurement management service.  In a nutshell, we help our clients purchase goods and services. We manage the entire procurement lifecycle: vendor selection, RFQ generation, quote comparison, PO generation, invoice tracking, packing list tracking, returns management, credit memo administration, etc.

What is your position?

I’m the CEO and founder.

OPPORTUNITY / CHALLENGE

Could you describe the business challenges you were attempting to address when you began the relationship with Perfectial?

When we started working with Perfectial, we were a very young company – less than a year old.  While we were well funded, we had grand plans for what we wanted to offer our clients.  To accomplish our vision and scale as quickly as desired, we knew we needed to work with an offshore partner to get the greatest bang for our buck.  In previous roles, I had worked with offshore firms in India and Argentina so I knew what to expect and felt comfortable going offshore.

SOLUTION

Could you describe the scope of this project in greater detail?

We started development in January of 2013. Initially I worked with an onshore team with which I had a lot of history to define the development methodology; select the tools; define the processes & configuration; and build mock objects and services. Once we had a good idea of where we were going and how we were going to get there, I hired Perfectial in February of 2013. I asked them to come in and start the actual coding based on my conceptual design. They did provide some strategic oversight but the majority of their initial work was custom development. Fast forward to the present – the onshore team is gone and Perfectial is handling both architecture and development.

In terms of UI/UX, I hired a separate onshore company to help me with the branding and UI design. I did this not because I thought Perfectial couldn’t handle the work but because I have an almost 20-year relationship with the other company. We know each other very well and they know exactly what I am looking for and how I want it delivered. Over the course of the last four months, I’ve been pushing more and more of the UI work to Perfectial, starting with small projects. Given the positive results, I’ve been given them more, larger, and more complex UI work.

How did you select Perfectial as your solution partner?

I went back to two of the previous vendors I had worked with -- one was an Indian company based in Bangalore and the other was an Argentinian company based in Buenos Aires. I was going to pick between those two but one of my close business associates suggested that I check out Perfectial. He had been working with Perfectial for about four years and was extremely satisfied with the results.

I had a standard questionnaire that I sent out to each company. The document covered the requirements and project goals. The proposals I received were definitely strong but the proposal submitted by Perfectial really stood out in terms of their experience, ability, and desire to work in my chosen environment, which was the Microsoft Azure cloud.

We began working together in February of 2013. I started with a very small team of three developers. That was it. I wanted to have a lot of hands-on experience with them and really get a feel for how capable they were. We started off with a three-month contract and I could have cut them off after that, but I was generally quite pleased with what they delivered. I had hired an architect on my end to perform code reviews and he was also impressed with the quality of their code. I’ve been slowly expanding that team over the last year to a point where I now have nine Perfectial techs working full-time on our project.

When was the most recent project completed?

It’s an ongoing effort. We’re cutting releases every two to four weeks.

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics or user feedback you’ve received that would demonstrate the effectiveness of the work they’ve delivered?

I don’t have any hard statistics that I use. SLoC is a terrible way to evaluate development teams.  And function points are really squishy. I track story points. There has been a steady climb to good number – about 1.1 story points per developer per day with minimal regression defects. It helps that our unit test coverage is about 60% and we have over 1,000 Selenium tests for the code base so the developers know quickly if they have broken something.

There is another very soft metric that I can point to. We’ve done well over 300 demos to prospective clients. We have been invited back to continue the discussion in over 98% of those cases. If the product looked terrible or did not work, that would not be the case.

When working with Perfectial, is there anything you’d consider unique about their approach or development methodology that distinguishes them from other vendors?

Many firms are wedded to their processes and tool kits. In contrast, Perfectial is extremely flexible in terms of adhering to my preferred toolkit and development process. They’re willing to bend over backwards to do what the client wants. The CTO, Ivan Kohut, actually came over to visit and spend some quality time with us to get to know us. And our team lead at Perfectial came over for three weeks to work shoulder-to-shoulder with us.

In retrospect, are there areas you think they could improve on as a service provider?

Everyone says the same things about external development partners -- they should work faster with higher quality and cost less.  I think that is more of an aspirational goal than a criticism.  In terms of actual critical feedback, I really don’t have anything significant.  There is one small thing.

When we were first starting to work together, I wanted to interview everyone before the project kicked off.  Initially they put too many developers in front of me whose English was not adequate to pair with someone in the United States who wasn’t able to speak Ukrainian or Russian.  It took us a little while to get to a point where they understood that language skills are not optional.  You may have someone who’s technically brilliant but if s/he can’t communicate, s/he can’t be on the team.  I will say with the last five or six hires, I haven’t been introduced to anyone who wasn’t proficient in English.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    .
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    .
  • 5.0 NPS
    Willing to refer
    I recommend them regularly.

Design & Development for Online Branding Firm

"They’ll suggest to us different ways of doing things. Essentially they’re part of our team."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2011 - Ongoing
Project summary: 

Perfectial managed the entire lifecycle for a branding firm's new website. They provided design architecture, design, back-end development, and quality assurance.

The Reviewer
 
1-10 Employees
 
Washington, DC
Co-Founder & CTO, Online Branding Firm
 
Verified
The Review
Feedback summary: 

The new site performed excellently and contributed to a successful acquisition. Perfectial delivered high-quality code, met deadlines, and devised creative solutions. Their extensive knowledge of Microsoft stack and seamless collaboration with the team made them a valuable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your company, your role and responsibilities.

My role is CTO. I’m responsible for all our technology stock and our products. Brandify is essentially a startup. Myself and a colleague founded the business four and a half years ago. We help businesses build and maintain a strong online brand or online presence. It is a very technology-driven approach. If you go to Brandify.com, we’ll tell you the current online brand of your businesses across Facebook, Foursquare, Google, and similar sites. We give you recommendations on how to improve it. It is a technology platform that allows businesses to discover their current online presence on social media.

OPPORTUNITY / CHALLENGE

What was your goal for working with Perfectial?

The goal was to have a partner that could help us build and maintain the technology platform.

SOLUTION

Can you please describe their work in more detail?

It is primarily design architecture, design development, QA, and project management. Essentially, everything associated with our product lifecycle with the exception of product management, which is what we do here internally was included in the scope.

How did you select Perfectial to work with?

We actually found them originally through Elance. We talked to many people in various different locations. We basically selected them based on their previous expertise, their knowledge of the Microsoft technology stack and their approach in general. Price obviously was a factor as well.

Did you just consider offshore firms?

We looked at offshore, so the usual suspects: India, Eastern Europe, and the Philippines.

Can you provide a sense of the size of the initiative with a general cost range?

Right now, we have five full-time resources. Today, we have five full-time resources dedicated to us from Perfectial. They are working eight to 10 hours a day, five days a week for our projects.

When will the work be completed?

The work is completely ongoing. We have peaks and drops. We may add an additional two resources this month for three or four months. We may then take them back off and go back to a core group of four or five. Overall, this is ongoing. It is a live constantly evolving product.

RESULTS & FEEDBACK

Do you have any statistics or metrics you could share about the success of the work?

There is a couple of things. The biggest metric for us as a startup business is we were acquired at the end of the year of last year. For us, that was a success. The Perfectial team built and maintained that platform for us and made sure it performed as expected. They were also involved to some degree in that acquisition process because it was a due diligence period and obviously they wanted to know what the technology and architecture was.

That team still works with us and now does work for the acquired business as well. It is very high level. That is what we would consider success. Broadly how we benchmark Perfectial is that they deliver on time. We’ll ask them for estimates. We expect them to deliver based on those estimates. We expect them to deliver quality code. Most importantly, we expect them to be innovative. That is something we value with Perfectial that we did not find with other outsourcing companies.

I have a lot of colleagues that work with outsourcing companies in India and other places. The big difference we found with Perfectial is that they’ll use their initiative. I don’t have to provide a 500-page detailed spec. They know our platform well now. They know what works and what doesn’t work. They’ll suggest to us different ways of doing things. Essentially, they’re part of our team. They’re not just an outsourcing company that will basically only do what you put in a spec. That is a huge difference. That is what we value most about that team.

Is anything else unique or special about them that stands out as different from other IT firms?

I think their knowledge of the Microsoft technology stack is excellent. They are extremely good in Windows Azure, for example. They are probably one of the few organizations in Europe that technically understands that platform as well or better than anybody else. Obviously, we valued their initiative and the fact that we feel that they’re part of our team, not just another bunch of bodies sitting somewhere and coding. Their professionalism is unique. We met them. They are highly professional, very trustworthy. All those are important things when you’re working with an offshore company they possess.

Looking back on the work so far, is there any area that you think they could improve upon or something you might do differently?

There are a million things you might do differently in retrospect. Nothing really springs to mind. They have evolved with us. We started working with them three years ago. They were a smaller company, with fewer people. They weren’t as sophisticated when it came to project management and QA, which they are now. They seem to be very successful. We have other colleagues and other business that we’ve referred to them that now work with them. The company has grown quickly. They have evolved as they should have. Now, there is nothing of note really that I would change or do differently.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development Partnership for Online Ad Software Company

“I think of them more as a partner than a group of people that I give requirements to.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

Perfectial offered a variety of services to increase software reliability and scalability. They provided software and web development, API development, release management, and reporting.

The Reviewer
 
11-50 Employees
 
San Francisco Bay Area
Founder, Online Ad Software Company
 
Verified
The Review
Feedback summary: 

Every project has been completed on time and met exacting quality standards. Perfectial functioned as a partner, constantly offering feedback and utilizing innovative technology. The team impressed with their collaborative mindset, business knowledge, and capable project management.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your company.

My company is an online advertising software company.

What is your role and responsibilities?

I am the founder and CEO.

OPPORTUNITY / CHALLENGE

What was your goal for working with Perfectial?

Our goal was to help scale out the software that we were working with for the company. Perfectial helped us increase scalability and reliability of the software.

SOLUTION

Please describe the scope of their work.

Perfectial did software development, reporting development, Web development, API [application programming interface] development, release management, and a few other items. Their software development, Web development, and database work is core to their business. I haven’t worked on other projects with them outside that scope.

What was your process for selecting Perfectial to work with?

I worked with a few outsourcing firms and was trying a few firms with smaller projects. I came across Perfectial and liked their work, plus the attitude and culture of their company. I have used them for multiple projects outside of JasperLabs, and I’ve recommended them to other clients and companies. I really enjoy working with them.

Can you provide a ballpark figure for the size of the work that they’ve done for you?

It has ranged from tiny projects that take a week of work for one person up to a six-month-long project with three or four people on them. The scope and timeframe is fairly broad. I get the sense they are trying to move into a marketplace where they’re working with larger companies and corporations. Their sweet spot, where they are very effective, is in the small- to medium-sized enterprise where they potentially have direct access to the chief technology officer or the head of engineering. They would be able to work on some of the core systems of a company. I think they’re most effective in that capacity.

Is the work ongoing?

The work is ongoing, and we have no plans to stop the projects. All other clients I have recommended them to are still working with them. They have a good track record of starting projects and maintaining the client relationships for a long period of time.

RESULTS & FEEDBACK

Do you have any statistics or metrics to track improvement from the project?

I don’t have any specific statistics. The general feedback has been that they are extremely efficient at getting work completed and out the door. Their chief technology officer is one of the smartest people I’ve met. They are constantly looking at new technologies and are abreast of everything that’s going on in the technology space. It's nice to get their input when it comes to architecture and how we should introduce new features. I think of them more as a partner than a group of people that I give requirements to. It's more of a collaborative process, and I take their input seriously and want them to be part of the development process from the beginning. That helps form the shape of the project and the underlying system that they’re implementing. It's quite different from other firms that I’ve worked with.

Is there anything unique about them that really makes them stand out, compared to other companies?

I’ve worked with a fair number of firms in Eastern Europe and India. Generally, there is a real difference there. I don’t think every firm is the same, but Perfectial is more in line with how I work in California in terms of development practices.

They are very involved in collaboration, helping to figure out the back story of the business, and what the most appropriate solution should be for the problems, based on their business domain knowledge. That is very important in software development.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

This is something that they have already started to improve upon. Before, it was a little less constrained with respect to project management, but during recent projects, they’ve been staffing a project manager on each project. As they’re getting larger, keeping up with the organizational aspects is very important for them. I believe they’re making investments in ensuring that each project is staffed appropriately with a technical project lead to help guide things and make sure that all projects are on time and moving along as expected.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I recommend them every other day.