What evidence can you share that demonstrates the impact of the engagement?
We haven't officially launched the videos yet, but our soft launch on social media has already received a lot of views and positive feedback. Pat Animation created incredibly compelling videos of a relatively boring product. The first video has received about 10,000 views on LinkedIn and another 10,000 on YouTube. Internally, we've been very impressed by the quality of their work as well. As a small business, their videos help give us a big company look and feel.
How did Pat Animation Studio perform from a project management standpoint?
The project manager I worked with provided continuous feedback throughout the engagement. They never made it seem that any of my many requests were unreasonable, so I don't think I could have received better customer service. Each project only took a couple weeks from start to finish; they worked on them continuously until they were done. After taking the time to get to know our process on the first project, the second project required fewer iterations, saving us on time and cost overall.
What did you find most impressive about them?
They understood our creative needs and were a pleasure to deal with. Their customer service was excellent, and we received high-quality deliverables at an affordable rate.
Do you have any advice for potential customers?
Be as clear as possible about how you want your final product to look and provide their team notes throughout the process. I provided feedback on each scene, giving them as much direction as possible, which helped them deliver a better product in the end.