What evidence can you share that demonstrates the impact of the engagement?
We’re happy with the whole website. Everything is how we asked for it to be. Our sales increased within two months of launching the website.
PANDARIUM WEB gave us information on how to manage the site ourselves so that we don’t have to overpay somebody else to do so. I can add products myself. Admin is very straightforward. Everything is easy to get to, and it’s easy for customers to pick stuff out. Having one database has simplified our work; before, we’d have to contact customers through Facebook.
How did PANDARIUM WEB perform from a project management standpoint?
PANDARIUM WEB knew what I wanted right away. The communication between us was great. They were honest if something was going to be delivered later than expected. It was really good working with them because they understood me, and I understood them.
They provided suggestions, such as using some of their designs rather than making everything ourselves, since I’m not an artsy person. They showed me a couple of examples. It was really easy to work with them. There were no problems between us.
What did you find most impressive about them?
I especially like that I can admin the website myself. That’s really helpful. This is our first website, and I find it to be really great.
Are there any areas they could improve?
There’s nothing I’d have them improve.