Pacific IQ

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Compass Coffee

Describe what your company does in a single sentence.

Compass Coffee is a United States-based coffee company that roasts and distributes high-quality, ethically sourced coffee, while focussing on establishing a friendly environment and helping war veterans in its operations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pacific IQ to accomplish?

• We were looking to elevate our online experience to match the warmth and quality our customers get in-store. We wanted to make it easier for people to discover their favorite blends, learn about our sourcing practices, and check out faster without any hiccups. Basically, we needed a website that felt as welcoming as our cafes.

SOLUTION

How did you find Pacific IQ?

Clutch Site

Why did you select Pacific IQ over others?

Good value for cost

How many teammates from Pacific IQ were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pacific IQ jumped in and overhauled our website's product pages from the ground up. They revamped the descriptions, making them more engaging and informative, which was huge for helping customers choose the right coffee. They also worked on improving the search bar so that people could find exactly what they were craving, whether it’s our signature medium roast or a seasonal limited edition. On top of that, they added a streamlined one-click checkout option to speed up the buying process.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our online store saw a noticeable boost in sales—I'd say close to a 15% increase in completed purchases after the changes. Plus, more people were finding what they wanted right away thanks to the improved search functionality. The feedback from customers about the checkout process was all positive. They loved how quick and smooth it became. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Pacific IQ team was super responsive. They kept us updated every step of the way and were always ready to tweak things when we gave feedback. Deadlines were never an issue—they were either right on time or even ahead of schedule. We felt like they were just as invested in the success of the project as we were.  

What was your primary form of communication with Pacific IQ?

Email or Messaging App

What did you find most impressive or unique about this company?

Honestly, it was the way they got our brand. They weren’t just building a website; they were creating an experience that aligned perfectly with who we are as a company. They paid attention to the smallest details, like the tone of our product descriptions, and made sure everything felt authentic to us.

Are there any areas for improvement or something Pacific IQ could have done differently?

I would say a little more focus on how the mobile version displayed some of the images at launch

BACKGROUND

Please describe your company and position.

I am the Product Manager of MERCURYS COFFEE CO

Describe what your company does in a single sentence.

Mercury offers digital banking services dedicated to entrepreneurs, including company accounts, payments, and financial management tools.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pacific IQ to accomplish?

• We brought on Pacific IQ to help streamline our online ordering and loyalty systems. Our goal was to make it easier for customers to order their favorite drinks and snacks and to reward regulars with a seamless loyalty experience. We wanted to reduce friction in the process and encourage more repeat business, especially through mobile orders.

SOLUTION

How did you find Pacific IQ?

Clutch Site

Why did you select Pacific IQ over others?

Good value for cost

How many teammates from Pacific IQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pacific IQ worked on revamping our entire online ordering platform. They redesigned the user flow to make it more intuitive, added features like saved orders for repeat customers, and integrated a loyalty points system that syncs automatically across devices. They also built a dashboard for us to track customer behavior and offer personalized deals. On top of that, they made sure everything was mobile-friendly and tested it thoroughly to iron out any kinks.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Honestly, the results have been great. We've seen a noticeable increase in mobile orders, and customers are actually engaging with the loyalty program more than we expected. There’s been a big jump in repeat orders, and our feedback surveys have shown that people really like the easier process. It’s been a win for both our team and our customers.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at Pacific IQ was super organized. They set up weekly check-ins to keep us in the loop and always let us know what was happening next. Anytime we had questions or tweaks, they were quick to respond and made adjustments without any hassle. It felt like they were just as invested in the success of this project as we were, which was really refreshing. 

What was your primary form of communication with Pacific IQ?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to understand our brand and what we wanted to deliver to our customers really stood out. They didn’t just treat it like another project. It felt like they genuinely cared about creating something that reflected our vibe and values. Plus, the loyalty system they built is just... awesome. It’s simple for customers but so effective for us.  

Are there any areas for improvement or something Pacific IQ could have done differently?

Honestly, nothing comes to mind.

BACKGROUND

Please describe your company and position.

I am the General manager of Trader Joe's

Describe what your company does in a single sentence.

Trader Joe’s is a national chain of neighborhood grocery stores. We are committed to providing our customers outstanding value in the form of the best quality products at the best everyday prices.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pacific IQ to accomplish?

• Pacific IQ was contracted to improve the Website conversion and overall usability to reflect the goals of the business. The main objective behind our redesign was to drive higher customer engagement and sales because people would be accessing a clearer, better looking and easier to navigate site. Also, we required their professional services in custom web development because we wanted to be sure that our platform might be easily extended in the future.

SOLUTION

How did you find Pacific IQ?

• Online Search
• Referral

Why did you select Pacific IQ over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Pacific IQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Based on the arrangement with Pacific IQ, the kind of work that was conducted was both conversion optimization and designing of web developments. They begin with the need analysis and audit of our site, defining the weak points concerning UX and the flow of conversions. Also, Pacific IQ developed a fresh look for the website based on our identity with the brand new fully custom Shopify theme integrated with advanced e-commerce elements and smooth mobile compatibility. Their work contributed to increasing the effectiveness of our site along with the level of client activity.”

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After working with Pacific IQ we saw a 25% improvement in conversion rates, it contribute to the decrease of cart abandonment and increase user engagement by 30%. The sales increased and the overall satisfaction of the consumer was increased by the simplification of the process of checking out. In general, it could be stated that they contributed to the improvements in the sites’ performance and revenues growth directly."

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pacific IQ was very efficient throughout the project in project management,. They completed all deadlines on time and kept everyone informed at all times during the entire process. It made me happy they were very receptive to the project and whenever we had inquiries or change in any ways, they were glad to accommodate the changes.The team was responsible, keeping the project in motion and consistently updating us with its status. We had a good feeling from that moment and to the end.” 

What was your primary form of communication with Pacific IQ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the most impressive traits I noticed about Pacific IQ was their deep understanding of the technical and strategic aspect of ecommerce. It wasn’t just about layouts and coding; the thought process to understand our business, and the viewers’ usage pattern was well considered. In particular, their capacity to combine ideas with analysis was a great strength, and one that achieved real outcomes.” 

Are there any areas for improvement or something Pacific IQ could have done differently?

In all honesty, we appreciated the work Pacific IQ did and could not be more satisfied with the outcome. In all aspects from project management to delivery they provided and overperformed what we expected. there is nothing we could have changed, the entire experience was seamless and effective

BACKGROUND

Please describe your company and position.

I am the e-commerce manager of Shoppe Amber Interiors

Describe what your company does in a single sentence.

Amber Interior Design's online shop has handpicked home décor, furniture, and accessories that reflect the brand's sleek, contemporary aesthetic.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pacific IQ to accomplish?

• So, we brought on Pacific IQ to revamp our e-commerce site for our platform. The main goal was to get a Shopify theme that felt true to our brand—you know, something that captured the cozy, chic, modern vibe we’re all about. At the same time, we needed a smooth shopping experience for our customers. It had to look amazing but also be super functional, like helping customers easily find products and really understand our story through the design.

SOLUTION

How did you find Pacific IQ?

Clutch Site

Why did you select Pacific IQ over others?

Good value for cost

How many teammates from Pacific IQ were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pacific IQ basically overhauled our Shopify site. They built a custom theme that screamed "Amber Interiors" but still catered to how our customers shop. They added smart filtering tools, which were such a game-changer. It’s so much easier for people to sort through pillows, rugs, or furniture now. They also made dynamic category pages that let the products and lifestyle shots shine. And oh, they made sure it worked beautifully on phones and tablets—this was non-negotiable for us. They even optimized all our photos and videos, so the site loads crazy fast but still looks gorgeous.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launching the new site, traffic to Shoppe Amber Interiors went up noticeably—like people are actually staying on the site and looking around. Bounce rates dropped, which tells me the design and navigation improvements really clicked with our audience. We saw a clear uptick in completed checkouts, so it’s obvious their work made a real difference.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pacific IQ was just solid on this. They kept everything moving forward with weekly check-ins and clear updates. Whenever we needed tweaks or had last-minute ideas, they were quick to adapt and didn’t make us feel like we were a bother. They delivered everything when they said they would, which—let’s be honest—doesn’t always happen in this space.

What was your primary form of communication with Pacific IQ?

Virtual Meeting

What did you find most impressive or unique about this company?

Honestly, their attention to detail was next-level. The site not only reflects our brand beautifully but also actually helps our customers shop better. It’s like they understood our brand as much as we do.

Are there any areas for improvement or something Pacific IQ could have done differently?

If I had to nitpick, maybe they could’ve given us more training on how to use the backend tools after the launch, but even then, they were so available for questions. Overall, they really nailed it.

BACKGROUND

Please describe your company and position.

I am the e-commerce of Super Beauty

Describe what your company does in a single sentence.

Super Beauty World is an online shop that sells a variety of beauty and skincare goods, with a focus on Korean beauty (K-beauty) and health.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pacific IQ to accomplish?

• We brought in Pacific IQ to help us tackle some big challenges we were facing with online sales. Our checkout process wasn’t as smooth as we wanted, and we were seeing way too many people leaving their carts without completing their purchases. We needed someone to make the whole experience easier and more inviting so customers could find what they needed, check out quickly, and actually finish their purchase. It was all about improving the journey and boosting sales.

SOLUTION

How did you find Pacific IQ?

Referral

Why did you select Pacific IQ over others?

Referred to me

How many teammates from Pacific IQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pacific IQ started by diving deep into our site data, analyzing every step customers took before leaving their carts behind. They worked on reorganizing our product pages to make them visually appealing and easy to navigate. The checkout process got a complete overhaul—fewer steps, less clutter, and way faster. They also tested different buttons and messages to see what clicked (literally) with our customers. On top of that, they sped up our site so pages didn’t take forever to load, which really helped the overall feel of shopping with us

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results blew us away. Our cart abandonment rates dropped noticeably, and more people were actually completing their purchases. Conversions went up by a good chunk, and something I didn’t even expect—our average order size increased. It seems the smoother experience made people want to buy more, which was such a nice bonus.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was solid. They kept us in the loop the whole time, using a shared system where we could see what was being worked on and what was next. We had quick check-ins every other week, and those meetings really made me feel like we were partners in this. Anytime we had feedback or ideas, they were super responsive and adjusted things without hesitation.

What was your primary form of communication with Pacific IQ?

Virtual Meeting

What did you find most impressive or unique about this company?

Honestly, it was how quickly we saw results. Within just a couple of months, the boost in sales was undeniable. It felt like they not only understood our challenges but actually cared about making a real impact on our business.  

Are there any areas for improvement or something Pacific IQ could have done differently?

If I had to nitpick, maybe more follow-up after the main project wrapped up just to check how things were holding up. But honestly, everything went so smoothly I can’t complain. They delivered exactly what we needed and more.

BACKGROUND

Please describe your company and position.

I am the marketing of LSPACE

Describe what your company does in a single sentence.

Lspace is a fashion brand that designs and manufactures swimwear and resort wear, known for its stylish and high-quality collections.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pacific IQ to accomplish?

• We brought in Pacific IQ to completely revamp our Shopify store. Our goal was to create an online experience that truly captured our brand vibe—effortless, chic, and beach-ready. We wanted the site to feel like a digital extension of our lifestyle, making it easy for customers to browse collections and find their perfect swimwear, especially on mobile.

SOLUTION

How did you find Pacific IQ?

Clutch Site

Why did you select Pacific IQ over others?

Good value for cost

How many teammates from Pacific IQ were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They started with a full custom design for our Shopify theme. It wasn’t just about making it look good—they focused on making the navigation super easy, added smart filters to help customers zero in on what they want, and built everything to shine on mobile screens. They also crafted a homepage that visually tells our story, like incorporating design touches inspired by the beach life we love. And they even made sure the checkout process felt smooth and on-brand. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Honestly, the results blew me away. We saw way more people sticking around to explore—our site sessions lasted longer, and mobile sales took off like crazy. It’s hard to put it all into numbers, but seeing our customers engaging with the site in a way that felt effortless to them really hit home for me.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was solid. They set up weekly check-ins and used Slack to keep us all in the loop, so nothing fell through the cracks. I always felt like I knew where the project stood, and when I had questions or random ideas pop up, they were quick to respond. They’re super organized, which made everything run smoothly.

What was your primary form of communication with Pacific IQ?

Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail—hands down. They didn’t just make a pretty website; they really dug into what makes LSPACE unique and found ways to reflect that in the design. From little details like font choices to making the product pages pop, it felt like they understood our brand as well as we do.  

Are there any areas for improvement or something Pacific IQ could have done differently?

Honestly, nothing major comes to mind. There were a couple of tiny tweaks we wanted post-launch, but they were on it right away.

BACKGROUND

Please describe your company and position.

 I am the Director, Corporate Talent Acquisition of a retail company 

Describe what your company does in a single sentence.

We are a Fortune 500® company — a growth-oriented brand that designs, develops, and markets a diverse product portfolio of lifestyle and performance footwear, apparel and accessories for men, women and children around the globe. Our company is focused on designing products that deliver style, comfort, innovation, and quality at a reasonable price.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pacific IQ to accomplish?

• We hired Pacific IQ to help us enhance our e-commerce platform with a focus on improving user experience, optimizing conversion rates, and creating a visually engaging website that aligns with our brand identity. Our primary goals were to develop a seamless online shopping experience, ensure mobile optimization, and design a user-friendly interface that would increase customer engagement and drive sales.

SOLUTION

How did you find Pacific IQ?

• Online Search
• Referral

Why did you select Pacific IQ over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Pacific IQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with Pacific IQ encompassed several critical areas, including E-Commerce Development, UX/UI Design, and Web Design. Pacific IQ's team worked closely with us to ensure the website met our specific business needs and provided an exceptional experience for our customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes from our project with Pacific IQ have been highly impactful. After the redesign and development, we saw a significant increase in key performance metrics, including: Increase conversion rate, Higher User Engagement, Mobile Optimization, Improved Sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pacific IQ demonstrated exceptional project management throughout our collaboration. They were highly organized and communicated consistently, ensuring all milestones were met on time. From the initial planning phase to the final launch, they adhered to the agreed-upon timeline, delivering each component of the project as promised.

What was your primary form of communication with Pacific IQ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Pacific IQ was their deep understanding of our business needs and their ability to translate those into a seamless, user-centric e-commerce platform. Their attention to detail in both design and functionality was outstanding, and they were able to create a custom solution that truly reflected our brand identity while enhancing the overall customer experience.

Are there any areas for improvement or something Pacific IQ could have done differently?

We were extremely satisfied with the work Pacific IQ delivered, and honestly, there’s nothing we would have changed. Their team exceeded our expectations in every aspect of the project, from communication and project management to the final product. They delivered exactly what we envisioned and more, and we felt supported at every step. We have no suggestions for improvement as they truly nailed it in every area

BACKGROUND

Introduce your business and what you do there.

I'm the CMO of Ozium Brand.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Pacific IQ?

We needed web design support to create a direct-to-consumer website from scratch on Shopify. Our company was going through a rebranding process and needed to incorporate a new design aesthetic into our site while enabling a consumer CRM with a reviewing option. Our goal was to create a branded site and online presence, enabling direct-to-consumer sales. 

Our goal was also to create an integrated marketing ecosystem to get first-party consumer data, build a relationship with our consumers, and optimize our marketing efforts with the site.

SOLUTION

What was the scope of their involvement?

Pacific IQ has worked with three key partners of our company, including our parent company's finance and operations department, our creative agency, and our design agency. Initially, Pacific IQ defined the site's scope and key components based on what the brand needed to communicate. The team has defined the site sections, number of pages, and showcased products. 

Pacific IQ has defined add-on apps and capabilities complementary to the site's Shopify infrastructure, including Klaviyo for CRM and Okendo for reviews. Sean (Co-Founder) has recommended a suite of capabilities to build on the site. Pacific IQ has met with our operations and finance department to define what was needed to create a connection to a fully automated order and processing system. 

After the initial phase, Pacific IQ has designed our site, taking our new branding identity and assets provided by our design agency. Bess (Co-Founder & Creative Director) has partnered with our creative agency to create a web design consistent with our new branding. Pacific IQ uses Figma to collaborate with our design and creative agencies, who have helped me review the design before moving to development. 

Pacific IQ also uses a tool to create videos when we're working through functional questions to create videos explaining their intention. The team has been responsible for our site's backend development and interface design. Pacific IQ has successfully launched our site and works on ongoing technical support as needed. 

What is the team composition?

Initially, we worked with Bess, who managed the site's design and aesthetic, and Sean led technical development. As we moved towards launch, Pacific IQ has added a third teammate who provides ongoing technical support.

How did you come to work with Pacific IQ?

We contacted Pacific IQ through a referral from a colleague.
How much have you invested with them?

We've spent $75,000 on the initial site design, and we now have an ongoing retainer fee with Pacific IQ.

What is the status of this engagement?

We started working with Pacific IQ in September 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Pacific IQ successfully launched our website around a month ago without any technical issues. It took a couple of weeks before we ironed out all the automation, but it had nothing to do with Pacific IQ's capabilities. We've dealt with complex legal and regulatory issues involving our brand, and the team has worked through all those details. In the subsequent month of our site's launch, we ramped up with all of the site's direct-to-consumer capabilities, which are live and active. 

The site's traffic and conversion are a result of how much media we invest in. We've just started investing in paid media to drive web traffic; the results remain to be seen. Pacific IQ has worked excellently in the work they're responsible for.

How did Pacific IQ perform from a project management standpoint?

Pacific IQ has met an important deadline for us since we needed the site active for a significant brand activation by the end of April 2024. We had made a substantial investment in this PR event, and Pacific IQ met that deadline effectively. Pacific IQ communicates effectively with us and stays within budget. We meet every week for half an hour in a standing meeting.

We generally communicate over email and collaborate on platforms such as Google Docs and Figma to track specific activities along the way. One of the most important aspects to keep the project moving is our weekly meetings; this consistent engagement has been critical.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

The partnership between Bess and Sean is excellent. Their expertise and capabilities complement each other, and both have done an outstanding job delivering what we need. I've rarely worked with a more collaborative team and arrived at an outcome that met our needs so fully. With extremely lean resources, Bess and Sean have brought the technical and design expertise we needed, being incredibly collaborative and effective.

What did you find most impressive about them?

Pacific IQ's biggest strength is their high level of personal customer engagement in developing and launching our site. Additionally, the team's Shopify expertise, efficiency, and affordability are impressive. Pacific IQ is exactly what we needed, considering the size of our business and desired accomplishments. 

Are there any areas they could improve?

I can't find a gap in our project. 

Do you have any advice for future clients of theirs?

I highly recommend working with Pacific IQ. I see them as a smaller but very agile collaborative team that is especially suited for direct-to-consumer companies with an e-commerce focus. If I have a colleague looking to create a site from scratch, I wholeheartedly recommend Pacific IQ.

BACKGROUND

Please describe your company and position.

I am the Founder of NYME Nordic

Describe what your company does in a single sentence.

Our company specialises in Norwegian premium liquid marine collagen.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pacific IQ to accomplish?

• In our quest for improved conversion rates, we enlisted the expertise of Pacific IQ to conduct a thorough assessment of our optimization efforts, given our awareness of their subpar performance. Subsequently. having been thoroughly audited, we proceeded to entrust Pacific IQ with the comprehensive overhaul of our website, aligning it with cutting-edge CRO principles and our fresh brand identity.

SOLUTION

How did you find Pacific IQ?

• Online Search
• Referral

Why did you select Pacific IQ over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Pacific IQ were assigned to this project?

4

Describe the scope of work in detail. Please include a summary of key deliverables.

The project kicked off with a comprehensive CRO Audit, setting the stage for what Pacific IQ refers to as the "discovery phase" during which they delve deep into researching our customer base and analysing competitors. Building upon these insights, the design phase commenced, with collaborative engagements between our team and Pacific IQ's design experts resulting in multiple iterations until we achieved utmost satisfaction with the end product.\

Subsequently, Pacific IQ's skilled engineering team transformed our finalized design into a tailor-made theme, culminating in a seamless transition to the live environment, expertly facilitated by Pacific IQ to guarantee a smooth launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Over time, the results of the new website manifested in a notable surge in both conversion rate and average order value. The meticulous efforts invested in revamping the site yielded tangible improvements, effectively capturing a higher percentage of visitors and driving them towards successful conversions. Simultaneously, the average value of each order experienced a positive upswing, highlighting the enhanced effectiveness of the site in maximising customer engagement and generating increased revenue.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pacific IQ's project management approach is truly exceptional. Throughout the majority of the project, our primary contacts were none other than Sean or Bess, the owners themselves. Acting as the main point of contact, they skillfully allocate and oversee the other team members involved in our project. Impressively, all deadlines were not only met but even surpassed in some cases. 

Moreover, Pacific IQ's adeptness at gently reminding us when they required certain items from our end to adhere to the schedule further underscored their commitment to seamless project execution.

What was your primary form of communication with Pacific IQ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly sets Pacific IQ apart is their unwavering commitment to meticulous attention to detail and their profound expertise in the Shopify Plus ecosystem. Their comprehensive knowledge of the platform enables them to leverage its full potential, ensuring an optimised and seamless experience.

Equally impressive is Bess's exceptional design acumen, as she masterfully brought our brand guide to life, resulting in a captivating storefront that not only embodies our brand identity but also drives impressive conversion rates.

Are there any areas for improvement or something Pacific IQ could have done differently?

Our experience with Pacific IQ was absolutely seamless, leaving us with no concerns or issues whatsoever.