Outliant

BACKGROUND

Please describe your company and your position there.

Hardsider is a product design and manufacturing company creating products to get people outside. Our first product is a fast, quiet, comfortable, and adaptable truck camping system that uses origami-inspired technology to create a fully mobile basecamp out of the back of a truck bed. My name is Noel – I started Hardsider as a personal project out of my passion for making truck camping more comfortable, so adventurers can go further without sacrificing convenience.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outliant, and what were your goals?

I started Hardsider as a one-off, personal project and was brought into Outliant for productization – developing our truck-to-RV technology into a marketed product. We used Outliant for business strategy, branding, product design, 3D renderings, animation, web design, web development, marketing, automation, fundraising, and more. Our goal was to get fundraising for our product and launch the website to make our first sales in January 2023.

SOLUTION

How did you select this vendor and what were the deciding factors?

I knew about Outliant through my personal connections and I’ve worked with the founding team on a previous venture. They do incredible work, so it was a no-brainer!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In just a few months, Outliant worked on fundraising for the project, branding, our website, AR (Augmented Reality) interactive experiences, videos, and building out a marketing strategy. Now that our website and product are almost ready to go, it’ll be exciting to see what our sales will be like once Hardsider officially launches. The team is very knowledgeable and experienced with bringing new ventures to market, so they’ve been more of a problem solver than a delivery team, which is key for all early stage projects.

How many people from the vendor's team worked with you, and what were their positions?

I worked with a team of over 10 people at Outliant, including an account manager, video editors, a marketing team, and product designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

For general feedback, I can say that Outliant delivered on all of their promises. Our website and product are almost ready to go, and the whole productization process has been a great experience. The results have been mind-blowing so far. I can’t wait to see the website go live.

Describe their project management style, including communication tools and timeliness.

It was really simple to collaborate with everyone involved in the project via Slack. Austin and Konrad broke everything down about the project in a way that made it clear. I am impressed with how quickly they went from 0-100 with the website content and animations. The team was always willing to make changes and implement any feedback.

What did you find most impressive or unique about this company?

What impresses me about Outliant is their knowledge when it comes to full stack development, marketing, video editing, and more. They know A LOT, and I think their knowledge speaks for itself when you see what they can create. In addition, they don’t just look at offering solutions, they genuinely care about understanding the problems and collaboratively finding ways to solve them

Are there any areas for improvement or something they could have done differently?

I personally can’t think of any. The Outliant team is fantastic.

BACKGROUND

Please describe your company and your position there.

Our company is an AI-powered solution that empowers people to do their most meaningful work through natural language search. Our platform delivers highly relevant and context-driven information. I’m the founder and CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outliant, and what were your goals?

We hired Outliant to help us revamp and relaunch our website with better design and a better user experience on Webflow. Our goal was to refresh our website look and organize the information on our web pages for optimized usability and customer-centered design.

SOLUTION

How did you select this vendor and what were the deciding factors?

I heard about Outliant through one of their founding partners, Konrad.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Outliant did a complete rebuild and design of our website, migrating the new site to Webflow. They also continue to help us with any ​​bug/issue resolution and support. In a few months, the Outliant team worked with us to completely revamp our website by utilizing questionnaires, weekly calls, and communication through Slack.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a team of 9: 2 project managers, 2 front-end developers, 2 designers, and 3 QA.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Outliant team went above and beyond to deliver our new website. They put a big emphasis on having a reason or strategy behind every part of their process. I came to them with a very tight timeline and they delivered. Our new website looks awesome! We are so impressed with how everything turned out.

Describe their project management style, including communication tools and timeliness.

The team outlined the process in our shared Slack channel in a highly organized way. They constantly communicated with us through Slack. We also had weekly sync meetings to help the project stay on track and address any questions or next steps.

What did you find most impressive or unique about this company?

Something I find unique about Outliant is their level of knowledge when it comes to tech—for example, knowing the best platforms to increase organic web traffic and understanding all of the mechanisms that work behind the scenes. I also like that they continuously considered our perspective and input.

Are there any areas for improvement or something they could have done differently?

I don’t think so! We enjoyed working with the Outliant team. It’s so helpful that they can also continue to support us with any bug issues.

BACKGROUND

Please describe your company and your position there.

I am Alejandro Ramírez, a senior backend developer and the lead data engineer at GreenRun, a premier sports betting app currently operating in South America with a bit over 2 months in market and 300k+ registered members. I was the main point of contact for this project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outliant?

We partnered with the Outliant team with the main objective of setting up GreenRun for success through the implementation of data strategy across different data platforms in order to make all of our decisions always based on rich and detailed data. Data platforms included are Segment, Customer.io, Mixpanel, Chameleon and a few other business intelligence applications.

SOLUTION

How did you select this vendor and what were the deciding factors?

Segment.com recommended Outliant to us as one of their preferred partners. Outliant instilled confidence on our team and proved to have the knowledge we needed to get us up and running quickly and safely.

Describe the project in detail and walk through the stages of the project.

Outliant worked with us to architect a data strategy and choose a data stack that would help us scale. With their help, we were able to implement Segment, Mixpanel, Postgres, Customer.io, Redshift and Hotjar.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 2 people, Austin and Diego. Austin was our primary contact who oversaw our implementation and provided a bunch of ideas and insigh, and Diego has been a huge support as well with his expertise and experienced point of view. The team was great and I would easily recommend them both.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were able to get everything integrated within a few weeks. Outliant was able to help us organize all of our data which in turn got us to building reports that allowed us to measure key KPIs for our business. They also helped us configure engagement platforms that allowed us to effectively communicate and drive engagement by using that very same data for segmenting and automating purposes.

How effective was the workflow between your team and theirs?

Efficient. Each member of the team we worked with ensured that all deadlines were met, and they were prompt in communicating any difficulties or issues. Our meeting schedule consisted of a weekly meeting and asynchronous slack communication which consistently upped our performance and agility at developing our strategy.

What did you find most impressive or unique about this company?

Their commitment to ensuring that things are done correctly. They went above and beyond to provide valuable feedback and helpful suggestions.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

Jirav is an all-in-one Financial Planning and Analysis (FP&A) solution, built to help accelerate the revenue and profitability of accounting firms, no matter the size of the company. I’m Evan Wells, VP of BizOps and Services at Jirav.

I’ve been a Director of Finance, CFO, and advisor to Bay Area companies across several tech-related industries. Before joining Jirav, I was one of their first customers!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outliant?

We hired Outliant to automate our consulting process, simplify our financial data processing, and help create onboarding videos for our training series.

Outliant helped us set up an integrated CRM and marketing automation, onboard new customers to our platform, and build out our onboarding videos for our training series. Our goal for this project was to streamline our all-in-one FP&A solution by having an automated integration setup.

This helped our team save time and create a simpler process for our clients.

SOLUTION

How did you select Outliant and what were the deciding factors?

I met Rob, one of the founding partners, in Austin, TX. He was telling me about Outliant, and I knew I had to get them on board to help streamline our systems.

Describe the project in detail and walk through their service package.

Over the course of several months, Outliant delivered a full series of onboarding videos and a complete integration for CPA.com. They also continue to provide us with ongoing support via Slack and video calls.

Our process is now a lot smoother for our customers and our team, thanks to the simplified integrations. Overall, everything has been completely streamlined. Outliant is also next-level when it comes to creating videos—we were blown away!

How many resources from the Outliant team worked with you, and what were their positions?

We worked with a team of 5 - 1 Account Manager, 2 Video Editors, 1 Automation Engineer, and 1 Financial Associate

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

The team at Outliant was professional and easy to work with. They were always willing to help us out in any way they could and they delivered on their promises.

How effective was the workflow between your team and theirs?

The team was truly innovative and unique from any agency I’ve previously worked with. I felt like I was kept in the loop throughout the process and everything was tailored to the needs of our business. Rob was extremely involved, and the entire team handled our project with care and collaboration.

What did you find most impressive or unique about this company?

What I find most impressive about Outliant is the care they put into every task. You can tell their team loves what they do and they show it by delivering outstanding results. I appreciate that it’s been such a collaborative and custom process.

Are there any areas for improvement or something they could have done differently?

I can’t think of any! Overall, everything has been great.

BACKGROUND

Please describe your company and your position there.

Mixpanel is a powerful, self-serve product analytics that help our customers convert, engage, and retain more users. I am head of Mixpanel’s Solution Partners in the Americas.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outliant?

We hire Outliant to help our customers implement our platform and begin getting critical value from it. Outliant has helped dozens of companies architect and implement a data strategy within the Mixpanel platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

Outliant reached out to become a solutions partner. We selected Outliant, because they demonstrated proficiency in understanding Mixpanel’s value proposition, implementation approach, and core platform functionality.

Describe the project in detail and walk through the stages of the project.

• Outliant’s data and analytics specialists consulted with our customer to find out which metrics were important to their business
• Once the metrics were established, Outliant built the client’s analytics blueprint (tracking plan) and made sure that all the needed data was ingested into the Mixpanel platform
• After implementation was complete, Outliant then trained the customer on how to use Mixpanel to gain the valuable insights they were seeking.

How many resources from the vendor's team worked with you, and what were their positions?

We work with two of Outliant’s data and analytics consultants and two members of their tech team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Outliant was able to onboard 30+ customers across a wide range of company sizes, usage levels and industries. The customers end the engagements with Outliant implemented are ready to succeed. We can look at their long-term health and usage and see the mission was successful.

How effective was the workflow between your team and theirs?

Very effective. We had weekly check-ins, and their flexibility and responsiveness to our needs/questions made working with them a pleasure. They're responsive and prioritize their efforts effectively.

What did you find most impressive or unique about this company?

Outliant’s ability to make things happen. When Outliant works on a project without clear direction, I can trust that Outliant will use critical thinking to figure out the best path forward and provide the customer with a valuable solutions.

Are there any areas for improvement or something they could have done differently?

working with Outliant was a great experience.

BACKGROUND

Please describe your company and your position there.

Winona is a women's wellness center that provides support and care that provides hormone replacement therapy treatments. I am Michael Green, the Chief Medical Officer (CMO) for Winona. I provide the guide for ensuring that all Winona customers are taken care of.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outliant, and what were your goals?

We hired Outliant to do branding, strategy, design, development and acquisition. They designed and built Winona’s marketing website, patient onboarding, doctor portal, and backend technologies in analytics. Honestly, Outliant built all pieces of Winona from end-to-end. They still work with us today.

SOLUTION

How did you select this vendor and what were the deciding factors?

We know the owners of Outliant and they have a specialty in creating Health Care products.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In the beginning, Outliant focused on building the brand. Then they designed and developing the product which includes a marketing site, onboarding portal, a doctor portal, payment integration. Once the product was built, Outliant then executed a go to market and acquisition strategy. Some of the technologies used were Contentful, Gatsby, Vue.js, Node.js, Stripe, Elastic Search, Segment, Snowflake, Mixpanel, Customerio, Ninetailed and Postgress.

How many people from the vendor's team worked with you, and what were their positions?

12 team members - 2 Project Managers, 10 Developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to the efficacy of the platform, Winona acquired thousands of new customers in a very short period. From onboarding to interacting with a Winona doctor, our patients are able to receive the care they deserve. This growth popularized Winona, making it a prominent name in telemedicine today.

Describe their project management style, including communication tools and timeliness.

The Outliant team is very responsive, prompt with deadlines, and extremely resourceful when it comes to problem-solving. Every member of the team was committed to the growth of the project and proactive with communication.

What did you find most impressive or unique about this company?

Their resourcefulness and team management. The team is quick to come up with creative solutions and efficient at handling any issues.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I create educational content that is broadcast across many different media platforms.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outliant, and what were your goals?

We use Outliant and their many video editors/assistants to finalize the production of quality content. The goal is to let their expertise handle all of the final production stages of our content.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was already in the market for individuals who can help with content creation and creativity for our content when I came across Outliant. It is very easy to work with Outliant's team instead of trying to deal with several different individuals.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

I have been working with Outliant now for 8-9 months, and I am now able to send raw footage to the lead-editor with a small description of the "feel" or the "vibe" that I would like to portray within the project. They have grown to know the exact style that I am looking for, so minimal corrections are needed after they've completed their work. It is very convenient to have the lead-editor as a main point of contact. The lead-editor then communicates directly with the rest of his team on my behalf. This saves me a lot of time throughout my day to work on other important tasks.

Who did you work with and what was the feedback process like?

I communicate with the lead editor and he is able to communicate with the rest of the team. Videos are uploaded to a website called Frame, where it is very easy to leave timestamped comments and suggestions. They are very good at receiving feedback and correcting anything in a timely manner.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since I've been using Outliant and their team, I now spend nearly zero time editing or worrying about the entire process. I would consider myself a perfectionist, and they still are able to meet my requirements.

Describe their project management style, including communication tools and timeliness.

My favorite part of Outliant's project management style is the fact that I only have to communicate with one person. There is a team of 10-15 people that work directly on my projects, yet I only have contact with one person. This frees up my time.

What did you find most impressive or unique about this company?

I love the fact that their team works across many time zones and there is never a time that I cannot reach somebody.

Are there any areas for improvement or something they could have done differently?

It would be unrealistic to say there's anything I would change. I am 10/10 satisfied.

BACKGROUND

Please describe your company and position.

I am the Technical program manager of Amazon

Describe what your company does in a single sentence.

Amazon

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outliant to accomplish?

• Develop project management software

SOLUTION

How did you find Outliant?

Partner company

Why did you select Outliant over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Outliant were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop project management software

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Projects successfully managed in new tool

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive 

What was your primary form of communication with Outliant?

Virtual Meeting

What did you find most impressive or unique about this company?

As a technical program manager, I've had the distinct pleasure of collaborating with Outliant on the development and implementation of a project management solution. Outliant has been instrumental in revolutionizing how we manage our base building electrical engineering projects across North America.

From the outset, Outliant understood the unique challenges our team faced. Their approach to software development was not only highly professional but also impressively adaptive to our specific needs. The solution they developed has vastly improved our operational efficiency, offering real-time project tracking and enhanced communication capabilities that have transformed our workflow management.

Outliant’s business and change management consultation have been pivotal. The in-person workshops facilitated by their team were particularly effective, ensuring that our staff were not only prepared to use the new system but were also enthusiastic adopters. These sessions addressed our change management concerns head-on, making the transition smooth and successful.

The partnership with Outliant has set a new benchmark for innovation within the organization. They delivered not just a tool but a comprehensive solution that has empowered our team to exceed our operational goals. I am immensely grateful for their contribution and look forward to continuing this fruitful collaboration.

Are there any areas for improvement or something Outliant could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the VP, Strategy of Premier Pharmaceuticals

Describe what your company does in a single sentence.

Distribute pharmaceutical and medical supplies to providers across the country.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outliant to accomplish?

• Build a world class website.

SOLUTION

How did you find Outliant?

Networking

Why did you select Outliant over others?

Company values aligned

How many teammates from Outliant were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Outliant is essentially used as an outsourced CTO for us. They built us a website, both functional & UI design. They also provide high level expertise to our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A functional website. Continual support for feature & design adds.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We've experienced great communication during our work with Outliant. Objectives delivered on time and overall a high quality, punctual experience.

What was your primary form of communication with Outliant?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their culture is great to work alongside, as an external partner we feel very involved with their team. It's a great experience.

Are there any areas for improvement or something Outliant could have done differently?

Provide more lenient timelines for us to get them what's needed. Sometimes feel rushed through projects, and the priority seems to be time rather than quality. However, we've been able to openly discuss this with their team and have a common understanding because of the relationship we've built.

BACKGROUND

Please describe your company and your position there.

My business partner and I created GoodBye Catz as a collection of thousands of different cat images that can be bought as NFTs. I’m Mark Henninger, the founder of Scruffy Cats.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outliant, and what were your goals?

We hired the Outliant team to create 3000 unique, cat designs. Our goal was to get them developed and launched on OpenSea, the largest NFT marketplace. We also created smart contracts to interact with the Ethereum Blockchain

SOLUTION

How did you select this vendor and what were the deciding factors?

We learned about Outliant through a marketing campaign they did, and we knew we had to get them on board to do some digital work for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The bulk of the project was designing the 3000 cat combination vector graphics to be sold as NFTs. Next, they worked on generating the NFTs into an SQL database and developing the API. Their team used Figma for the designs and a MySQL server for the development. Created smart contracts for the Ethereum Blockchain

How many people from the vendor's team worked with you, and what were their positions?

We worked with a team of 4

• 1 project manager
• 1 blockchain developer
• 1 full stack developer
• 1 illustrator.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Their team successfully created the 3000 cat combinations, ready to launch on OpenSea! The designs were awesome. We’re now working on phase 2 of our project.

Describe their project management style, including communication tools and timeliness.

The communication process was excellent. We’d do a weekly video sync and chat over Slack. Simple and organized.

What did you find most impressive or unique about this company?

Their creativity is particularly impressive. I genuinely have laughed out loud at some of the animations because they are so awesome. My partner and I loved all of the cat designs. Great work, team!

Are there any areas for improvement or something they could have done differently?

Nope! The Outliant team has been an absolute blast to work with.