Orange Interactive Technology

Please describe your company and your position there.

I am the founder and CEO of 800fixing 800fixing is Dubai's one stop centre for all smart device repairs and data recovery services. We are one of the leading professional repair service centres in the U.A.E performing repair of all types of laptops, iPhones, iPads, games consoles and also perform data recovery from damaged digital storage devices.

For what projects/services did your company hire Orange Interactive Technology?

We approached Orange Interactive Technology to rebuild our website. Our old site was a template based one and we wanted to make it a custom built one to improve the overall look and feel of the website. They did a pretty good job in revamping the website and were very active in terms of support when there was any need.

What were your goals for this project?

To improve the website from the overall look and feel to functionality. Our goal was to develop an SEO friendly website that can highlight our service. Also we needed to include a provision on the website where the customers themselves can enquire about the service through the website.

How did you select this vendor?

We connected with orange Interactive Technology through personal recommendation of their previous client. We inquired them about our requirement and they offered us a proposal that fitted best to our needs and budget.

Describe the project and the services they provided in detail.

Orange Interactive Technology shared a wireframe for the site followed by the design of the home page and inside pages. Post-approval of the same, the website was developed. Before going live the site went through multiple tests on functionality, server load, speed and security.

What was the team composition?

They allocated a team of two developers and one designer to this project.

Can you share any information that demonstrates the impact that this project has had on your business?

Orange Interactive Technology delivered a 50 page SEO friendly website for us. The website is live and we are very happy with the overall work. The rebuild website improved our sales and boosted our reach and brand visibility. As we were happy with their work, we have handed over the website maintenance tasks also to them.

How was project management arranged and how effective was it?

Orange Interactive Technology has a locally available technical team in UAE, which helped us to interact with them easily. Orange Interactive Technology engineers were available 24 X 7 wherever there was a need.

What did you find most impressive about this company?

They were very professional in every aspect of the work. Most important thing is they were readily accessible anytime we wanted. So it was very easy to collaborate with them.

Are there any areas for improvement?

Have to give a good thought because they never felt any bad impression during the entire project cycle.

Introduce your business and what you do there.

I’m the CEO of E-SHAHN, a logistics-based e-commerce platform. It’s a marketplace for freight forwarders.

What challenge were you trying to address with Orange Interactive Technology?

I needed someone to develop my web portal.

What was the scope of their involvement?

They developed my e-commerce platform to support our B2B logistics needs. The basic idea was to bring the service provider and customers to a single platform. I provided the mockups, which they used as a springboard for development.

What is the team composition?

I had one main point of contact at Orange Interactive Technology.

How did you come to work with Orange Interactive Technology?

With the kind of budget I had, I didn’t think they’d be able to deliver what I wanted and I’d need to do modifications. I’m impressed. Their work was great.

How much have you invested with them?

We have invested less than $20,000.

What is the status of this engagement?

Our engagement ran from  February–September 2017.

What evidence can you share that demonstrates the impact of the engagement?

I’m really impressed with their work. I was ready to do the review for them because they delivered everything that I wanted. They were able to understand my requirements well. I wanted to market the portal later, but the portal itself brought in around 500 customers when it was introduced to the market.

How did Orange Interactive Technology perform from a project management standpoint?

Our teams used Asana to manage the project together.

What did you find most impressive about them?

Their developers are really professional and know what they’re doing.

Are there any areas they could improve?

No. I’m happy with the way they are.

Please describe your company and your position there.

I am from the marketing department of Lauraashley in UAE and responsible for the website lauraashley.ae. Laura Ashley is an international brand and we take care of their local presence here in UAE.

For what projects/services did your company hire Orange Interactive Technology?

We engaged with Orange Interactive Technology to create a completely new website serving our local customers. We wanted a smart, intuitive, clean Ecommerce website where customers can purchase our products with ease.

What were your goals for this project?

We wanted a complete E-Commerce website integrating shopping cart and payment gateway. Additionally, we wanted to increase the general traffic to the website, which can bring a higher sales conversion rate.

How did you select this vendor?

Orange was suggested by a reference and we started working with them doing a catalogue website and make to order website initially in 2014. Later when we wanted to change our website to e-commerce platform, in 2017, the selection was an automatic process. We have been working with Orange since 2014. Since then we are using their hosting and maintenance service.

Describe the project and the services they provided in detail.

The scope of the project is to design and develop a ECommerce website to sell our products online with an extraordinary and elegant look and feel. They build our entire platform end-to-end (design, front-end, back-end, server and payment processing, logistics partner integration etc.).

What was the team composition?

Their CTO, Creative Director and Project Manager was our main point of contact throughout the project

Can you share any information that demonstrates the impact that this project has had on your business?

The deployment itself went very smoothly, both from the development and project management perspective. The new site is still fantastic. In fact, there was a considerable increase in our sales conversion rate.

How was project management arranged and how effective was it?

We didn’t experience any issues with communication or workflow.

What did you find most impressive about this company?

Their technical team is locally available which made it easy to communicate and collaborate with them.

Are there any areas for improvement?

No, I’m pretty happy with them right now.

Introduce your business and what you do there.

I’m the co-founder and director of Bayzon.com. We deal with B2B supplies, mainly office supplies.  

What challenge were you trying to address with Orange Interactive Technology?

I was looking for website development.  

What was the scope of their involvement?

Orange developed our website and are providing backend support for us. They’re also developing our app, and we’re considering using them for SEO. The website was made with PHP, and the app is being developed in Xamarin. They’re giving us the most suitable options in terms of cost and convenience.

What is the team composition?

Vikas (Technical Director) is our main point of contact, and I’ve interacted with around six team members from the graphics and development teams, as needed.

How did you come to work with Orange Interactive Technology?

We found out about them through a reference. I looked around at many options before settling on Orange. I found them to be the best for delivering the solutions I was looking for.

How much have you invested with them?

The cost so far is more than $50,000.

What is the status of this engagement?

We started working with Orange in the April–June 2017 period, and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement?

It’s been good, and that’s the reason we’re still working together. I don’t know how to express it in metrics, but I’ve been happy with their work, and I’ve referred them to others. They’re available for us whenever it’s needed, whether it be in terms of supporting the website or enhancing it. They provide us the solutions we need, as and when we need them. They’re good at their work and supportive to our business, which is the most important part.

What did you find most impressive about them?

I’ve worked with other players as well, in terms of website and Xamarin development, and I’d rank Orange as the best. They’re able to understand what my queries are and deliver on them. That makes the biggest difference, and that’s what matters to me. If I can pass on the message and people will get it, it makes my job much easier. They’ve been great at it, and they’ve delivered all the tasks I’ve passed on to them so far.

Are there any areas they could improve?

There’s not much that comes to mind right now. I’ve been using some marketing tools by myself, for Google Ads and other things, and I’m also using Orange for support there. If anything comes to my mind, not only about the website and the app, I can ask them, and they’ll either direct me to the right people or take care of it themselves.

Do you have any advice for future clients of theirs?

If the client can define what they want, they can deliver.

Please describe your company and your position there.

Proclad Academy is a Dubai based provider of Corporate & Vocational training services. My function is Team Leader, Training Operations.

For what projects/services did your company hire Orange Interactive Technology?

New Website Development

What were your goals for this project?

Develop and user friendly and interactive website, and upload all training details.

How did you select this vendor?

After vetting multiple proposals from various vendors, we found Orange Interactive's proposal acceptable, both technically and financially.

Describe the project and the services they provided in detail.

Website design, content development, creating forms and links, uploading the training details, back-end development, etc.

What was the team composition?

All those who involved in the project from Orange Interactive were professionals on their own function.

Can you share any information that demonstrates the impact that this project has had on your business?

The website developed by Orange Interactive has given our business a new look, and our clients were able to browse through very easily.

How was project management arranged and how effective was it?

Project Management, inception to completion, has been meticulous.

What did you find most impressive about this company?

Their professionalism and dedication were impressive to me.

Are there any areas for improvement?

None

Please describe your company and your position there.

UAE Exchange - Senior Marketing officer

For what projects/services did your company hire Orange Interactive Technology?

Brand Design

What were your goals for this project?

Quality in design, timely deliverables

How did you select this vendor?

Based on previous experiences

Describe the project in detail.

Brand Design

Can you share any outcomes from the project that demonstrate progress or success?

I have had the opportunity to be their client. A focused team with a vast knowledge of design and art.

How effective was the workflow between your team and theirs?

Have always delivered their deliverables on time, with the perfect solution. A team that can take in briefs like a hawk.

What did you find most impressive about this company?

Their brief grasping skills and design ideas were impressive.

Are there any areas for improvement?

NA