What evidence can you share that demonstrates the impact of the engagement?
It’s been good, and that’s the reason we’re still working together. I don’t know how to express it in metrics, but I’ve been happy with their work, and I’ve referred them to others. They’re available for us whenever it’s needed, whether it be in terms of supporting the website or enhancing it. They provide us the solutions we need, as and when we need them. They’re good at their work and supportive to our business, which is the most important part.
What did you find most impressive about them?
I’ve worked with other players as well, in terms of website and Xamarin development, and I’d rank Orange as the best. They’re able to understand what my queries are and deliver on them. That makes the biggest difference, and that’s what matters to me. If I can pass on the message and people will get it, it makes my job much easier. They’ve been great at it, and they’ve delivered all the tasks I’ve passed on to them so far.
Are there any areas they could improve?
There’s not much that comes to mind right now. I’ve been using some marketing tools by myself, for Google Ads and other things, and I’m also using Orange for support there. If anything comes to my mind, not only about the website and the app, I can ask them, and they’ll either direct me to the right people or take care of it themselves.
Do you have any advice for future clients of theirs?
If the client can define what they want, they can deliver.