Oracast

Introduce your business and what you do there.

I’m the president and owner of HSETracker Inc. We provide a software service that allows companies to manage safety training for their workers, employees, and contractors.

What challenge were you trying to address with Oracast?

We engaged Oracast to build the software as a subscription-based service. We needed a robust system with high reporting capabilities and other sophisticated features.

What was the scope of their involvement?

We targeted companies in the oil and gas industry who have to oversee contract workers and employees on different job sites that require distinct training certificates. Many workers need over 15–20 certificates, and they have to carry hard copies of each one. Companies use Excel spreadsheets and Access databases to track them. 

Oracast helped us develop a system that digitizes this process. Companies can check on training certification and expiration dates so they can budget for the year. They can also create reports. Workers meanwhile can use a card or a QR sticker on their hard hat that stores their training and certifications in an individualized profile. 

What is the team composition?

Ryan (COO, Oracast) is my primary point of contact. 

How did you come to work with Oracast?

I met Oracast while their team was leading a web design project for one of my other companies. They mentioned their other services and specialties, including building software systems. After a few conversations, I brought them on to help me jumpstart HSETracker Inc.

How much have you invested with them?

We’ve spent over $500,000 so far.

What is the status of this engagement?

We started working together in October 2010, and the software launched in spring 2011. Oracast provides ongoing support.

What evidence can you share that demonstrates the impact of the engagement?

Oracast forms an integral part of our business; without them, we wouldn’t be where we are today. Since we launched the software system, their team continues to develop updates and create custom modules for clients as needed. We’re very much satisfied with the work Oracast has done for us.

How did Oracast perform from a project management standpoint?

We have weekly calls with them. When a project is running, we keep in touch every day. Oracast is excellent about providing updates and scheduling meetings.

What did you find most impressive about them?

Oracast excels at understanding a client’s needs. They demonstrate a deep understanding of code and can translate technical language into layperson’s terms—and vice versa. Ryan acts as an excellent interpreter between their development team and our side. 

Are there any areas they could improve?

From time to time, the team encounters busy periods that can cause slow responses. However, if we ever have an urgent task for them, Oracast will get it done right away, even during those periods.

Any advice for potential customers?

Oracast schedules regular calls for status updates during projects, which we appreciate. Stick to their scheduling and outline clear expectations.