Software, Mobile, and Web Development

OptiSol is a web and mobile application development company offering delivery excellence as a reliable outsourcing service partner for Start-up and Small and Medium Enterprises. We offer industry specific platform/service with technology superiority. We are driven by Agile development methodology with process excellence and execution transparency. 

We provide comprehensive IT solutions that includes software development, mobile app development, professional services and commercial package implementations. We have flexible engagement options on a proven onsite-offshore framework and engage via Turnkey/Fixed bid model, Time & Material and virtual offshore team. 

Our service platform is built on SMAC - Social, Mobile, Analytics, Cloud. Our specific service offerings include:

1) Social commerce and social technology applications
2) Mobile applications
3) Predictive and prescriptive Analytics
4) Cloud computing and 
5) SaaS application development. 

Email: [email protected]

Phone: US: +1 (415) 233-4737 / +1 (908) 838-0191 /  +1 (408) 459-5837

UK: +44-20-3769-0869

Ireland: +353-872-840409
Dubai : +971-50-603-1496

Click Here to receive a Free Quote.

Connect with us via Social Network:

LinkedIn

Twitter

FaceBook

 
$5,000+
 
< $25 / hr
 
50 - 249
 Founded
2006
Show all +
Strongsville, OH
headquarters
other locations
  • Baid Hi Tech Park, 5th Floor, Block No 38, East Coast Road, Thiruvanmiyur
    Chennai, TN 600041
    India
  • Plot no.228, 2nd Floor, LIG Colony, K.K.Nagar
    Madurai, TN 625020
    India

Portfolio

JustRoster - Staff Rostering and Management System Mobile App

JustRoster is an affordable, intuitive, user friendly staff rostering and management system that provides a powerful tool to business owners and managers responsible for ensuring the deployment of duly trained and certified personnel.

https://itunes.apple.com/us/app/justroster/id1396495185?ls=1&mt=8

US Ecology RapidApp - Enterprise Mobility Application

US Ecology RapidApp - an mobile applicaiotn for Purchase Workflow and Process Digitization with MS Dynamics AX 2012.

https://itunes.apple.com/us/app/use-rapidapp/id1401499358?ls=1&mt=8
https://play.google.com/store/apps/details?id=com.usecology.rapidapp

Fitness video streaming website portfolio

Pactster – a  fitness video streaming community based platform for people with specific health conditions. The application offer disease/condition specific, physio-led exercise videos alongside community support to motivate people to exercise more for better physical and emotional health.

https://www.pactster.com

Da Surf Engine - Mobile App

The premiere search engine to discover your perfect waves & surf buddies! Find surf breaks that are best for your experience level and board type..

iOS https://itunes.apple.com/us/app/da-surf-engine/id1204752987?ls=1&mt=8

Stars Branding Network - Social Networking Mobile App - Live Video Streaming

Stars Branding Network (SBN) – a Social Networking Communication platform facilitating fans and celebrities to interact.

Android: https://play.google.com/store/apps/details?id=com.starsbrandingnetwork.sbn

iOS: 

href="https://itunes.apple.com/us/app/stars-branding-network-sbn/id1187806193?ls=1&mt=8">https://itunes.apple.com/us/app/stars-branding-network-sbn/id1187806193?ls=1&mt=8 – Live video streaming app

Hubble - Mobile App

Hubble is a revolutionary way to share photos with friends and family. Our app lets you create a collective camera roll with those around you, allowing seamless sharing of photos in real time. Create a “Hub” at any event so you and your friends have a collection of all the photos taken.

iOS: 

href="https://itunes.apple.com/us/app/the-hubbleapp/id1178639909?ls=1&mt=8">https://itunes.apple.com/us/app/the-hubbleapp/id1178639909?ls=1&mt=8

Dinspo - Mobile App

Dinspo helps you to plan your weekly evening meals in under a minute. Its so easy, a 5 year old can do it. Dinspo combines inspiration, choosing & listing the meals and creating a shopping list - really it only takes a minute. Our starting point is a nutritious meal, so whatever you choose, you can have peace of mind that it will always contain the foods to keep you and your family healthy.  We don’t have ‘over a

million’ meals, and they’re your simple daily evening meals. We are all busy busy so have kept it to simple every day meals. 

Android: https://play.google.com/store/apps/details?id=com.obs.dinspo&hl=en

iOS: https://itunes.apple.com/us/app/dinspo/id1172298560?ls=1&mt=8

EasyDrop - Location Based Mobile App

EasyDrop is an easy to use proof of delivery solution for delivery drivers with trip planning features. With EasyDrop you

can manage your delivery schedule, plan for the fastest routes and be up to date with real time traffic conditions.

https://play.google.com/store/apps/details?id=com.ozpoint.easydrop&hl=en

Hype - Mobile Application

Hype allows the users to truly commemorate the energy and emotion of your experiences by highlighting everyone's best pictures from any event -- a family trip, formal, concert, birthday party, etc. 
The application enables the users to explore local events, post events, hype/share and join events.

https://itunes.apple.com/us/app/hype-360/id1144403430?ls=1&mt=8

PHP based e-learning Website

Fresh mentors is a collaboration platform that helps college applicants to get personalized and guidance from current college students already attending the dream universities. The platform enables student applicants to popular universities and colleges to find mentors and connect with current students of their chosen universities. The users get all the relevant information about admissions, scholarships, internships, campus

life, visa, careers etc. The portal enables mentors and students to register themselves and find each other for a fees.

www.freshmentors.com

PHP based marketplace website

Food Fiestaa is an online community marketplace for people to choose and order delicious multi-cuisine dishes made by passionate cooks or chefs, who believe in preparing home-style food for food lovers.

https://www.foodfiestaa.com/

Online social networking website

Sportsnet is free online social networking platform to manage sport, health and corporate welfare. The application shall allow the users to join with communities based on their location or their interest, join in the group, subscribe to Events published by event organizer.

https://www.sportsnet.es/

Ecommerce Based Website

A custom portal for promoting digital assets like eBooks, videos and presentations for defeating back pain. The portal enables the client to monetize by selling the digital assets to the end user. The project has inbuilt sales promotion activities like Affiliate Management, Teaser Videos, A/B Testing enablement along with the ecommerce aspects like payment gateway and secured digital assets

download.

http://www.defeatingbackpain.com/site/index#page=page-1

Game Android App - Mound Ball

MOUNDBALL is a guessing game app for Baseball sports fans and spectators of all levels! Players simply guess the location of the baseball exchange between the top and bottom of innings. Often times a baseball is dropped directly on the mound as the opposing team takes the field. Other times, a baseball is tossed short and must be picked up off the grass to start play. Play for drinks, money and just for

fun!

https://play.google.com/store/apps/details?id=org.elevationcreation.moundball&hl=en

Virgo Talent – iOS/Android app

Virgo Talent is a calling service that connects background actors to commercials, music videos, TV, film, print and other media productions in the Los Angeles area.

https://play.google.com/store/apps/details?id=com.virgotalent&hl=enBrief

Location based mobile app

Trace and Trust mobile application provides Diners the ability to locate restaurants serving trace and trust products, personalize their dining preference and receive notifications on recent deliveries. The app also extends application workflow to restaurants and distributors to manage their orders.

https://itunes.apple.com/us/app/trace-and-trust/id892346726?ls=1&mt=8Brief

Native Mobile Application on Android Platform - New2Recovery

The Project is about developing a native mobile application on Android Platform, New2Recovery. New2Recovery is a mobile application that is targeted to include evidence based technique to create self-awareness amongst people who are new to recovery, in their first year of abstinence from a substance (alcohol, drug etc.). The application focused on engaging users through choices based interactive patterns to inculcate behavioral

change with them to quit addictions. The mobile application was built on native android platform for both mobile and tab devices.

https://play.google.com/store/apps/details?id=com.cognichoice.new2recovery&hl=en

Bag and Brag – Android app/ iOS app

The Project is to develop native mobile application, BagNBrag on Android and iOS platforms for the users to generate Bag ‘n’ Brag score after a white tail deer hunt with an option to share it across social media. The scope of the solution is as below,
1. Native mobile app for both iOS and Android for Bag ‘n’ Brag deer hunt scoring.
2. Developing an API / web services to post data on score from the mobile app to a

website through an API end point
3. The app shall be developed for both mobile devices and tablets across iOS and Android

https://play.google.com/store/apps/details?id=com.ruralsystem.bagnbrag.deer&hl=en

Property Management Website - Wordpress

Mr. Wright Property provides solution for Property Management for Investment properties along with maintenance and repairs for Investment properties and Family homes.

http://www.mrwrightproperty.com.au/

Social Networking Website

Prayer Buddies is a networking portal oriented towards prayer. The platform facilitates managing prayer schedule, posting request for prayers and praying for other requests. The application has prayer room and features revolve around it. The application has social networking aspect as well with radius based searches. We have developed web application, iPhone application and Android application as

well.

http://prayer-buddies.com/

Btowed – Android App

The app will connect service providers with road users. The app will use smartphone’s GPS to present a service provider on a map. This will allow road user to select the service provider that is the nearest distance or with the desired equipment. This will bring the waiting time down for the towing industry.

https://play.google.com/store/apps/details?id=org.btowed&hl=en

Mobile App - Bytez

Bytez allows users to post pictures that best tell the story of their current environment. Search from 3 different radius parameters to get a broader or more intimate representation of your area. The users who are new to an area or in vacation can use the app to get feeds on must visit spots, current events around, etc.

https://itunes.apple.com/us/app/bytez/id1000121960?ls=1&mt=8

Mobile App - Easy Drop

Easy Drop is an easy to use proof of delivery solution for delivery drivers with trip planning features. With Easy Drop you can manage your Delivery Schedule, Plan for the fastest routes and be up to date with real time traffic conditions. Working for any country. Currently, real time traffic data is only available in NSW /Australia and the coverage has been planned to be extended (for any country) in the near

future.

https://play.google.com/store/apps/details?id=com.ozpoint.easydrop&hl=en

Doggie Gone – iOS Game App

Doggie gone is a game application with 5 different levels. Each level has five different obstacles. The game is built using Unity Game Engine. https://itunes.apple.com/in/app/doggie-gone/id706485977?mt=8

Mobile Application Development

Large scale travel management portal

Large scale travel management portal with integration's for flight, hotel, cab and package integration. The portal has both Business to Business orientation and services available for travel agents available as well.

http://www.asuitestay.com/

“Trade Places” - New Zealand based Real Estate Service

Client is a New Zealand based real estate service provider who wants an E-Business framework to share their services and available packages. “Trade Places” is one stop property shop that customers can sell or buy properties without any intermediary or third party.

http://www.tradeplaces.co.nz/

Talent Casting Website

The scope of the application is automate the business process of Virgo Inc., which is into talent casting industry. The platform allows the talents and casting directors to sign up with the platform and post projects. Internally, admin users from Virgo Talent mobilizes the talent from available talent database on the posted projects. Virgo Inc. acts as an intermediary between talent and casting directors. The necessary workflow

are in built into the platform. The application is integrated with Braintree payment gateway.

https://www.virgotalent.com/

PHP based Product Management Website

1. Product Management with multiple price category management – retail / wholesale / Trade price and Stocking distribution price
2. Customer Group Management
3. Custom built shopping cart with PayPal
4. Shipping management – shipping calls based on shipping classes. We have also provided UPS API integration
5. Orders management
6. CMS provisions
7. Multiple admin profile

manager

http://www.datrex.com/

SaaS based application platform for Elearning

Beehively is a SaaS based application platform for Schools providing various online services including Private Communication Platform, Website design, hosting and maintenance, Family directories and calendars, Community integration etc.

http://www.beehively.com/

PHP based Dating Website

Urban Friend is a custom developed dating site that allows likeminded people to connect together and establish relationship. It provides typical social features like access to chat, email and winking features to the registered members. It also provides a dynamic search provision in which the system generates the search listing profiles based on the gender, profile settings and distance proximity of a registered member.

Monetization is based on subscription to credits based on set rules. The site was completely built in open source technology stacks using PHP as the programming language with MySQL database.

http://www.urbanfriend.com/

Reviews

Sort by

Mobile App Dev for Money Transfer Platform

"Even though particular areas of the project were not explained in detail, they were able to deliver as per my expectations."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2016 - Ongoing
Project summary: 

To ensure the Payment card Security Standards and compliance, OptiSol Business Solutions built the cloud based money transfer web and mobile application software and delivered it on time.

The Reviewer
 
1-10 Employees
 
Vancouver, Canada
Olga Bencini
Founder & CEO, AcceptLocal Online Ltd.
 
Verified
The Review
Feedback summary: 

OptiSol Business Solutions was able to build a complex secure financial platform according to requirements. Their professional team was able to cover all the areas of the software development and cloud based infrastructure, which is quite impressive.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the owner of a fintech startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OptiSol Business Solutions?

The app is a money transfer platform that can be accessed via the computer, and we have it available for Android and iOS. I was looking for a partner to help build the software for both the web and mobile app.

SOLUTION

What was the scope of their involvement?

Initially, I was looking for an individual programmer to perform some specific development for this project as the rest of the development had already been completed by my business partner and his team. We had been in discussion with OptiSol, and after my business partner and I separated, I had asked OptiSol to provide me with an offer for the entire development of the product. They proposed an offer and I was satisfied, and then we moved forward from there. They ended up developing the entire software for the web and app. They were my personal development team.

It was important for me to have a very secure software. As it is a money transfer software, all the language and the cloud based software had to be secure. It was a challenge for OptiSol to choose the architecture platform. We had been in discussion regarding which language to use, and where the software should be based. In the end, we decided to base it in the Amazon Cloud, and use JavaScript languages, as well as other languages that they chose to add.

How did you come to work with OptiSol Business Solutions?

I found them through PeoplePerHour.com as I was initially looking for a developer to perform a small frontend job, and had contacted them last year when I was at the beginning stages of development. My business partner at the time had looked at their profile and saw they were knowledgeable in all the languages we wanted to use. They also had the full expertise in terms of their ability to perform future jobs which may be necessary to continue in the development of the product. What I really liked about them was that they were available at the time, which was a necessity for me.

How much have you invested in them?

We have spent around $60,000.

What is the status of this engagement?

We started working together in December 2016, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app has not been published yet.

How did OptiSol Business Solutions perform from a project management standpoint?

They were able to deliver the first phases on time and the communication has been quite good. They are very engaging. Because of the 12-hour time difference, their project manager collected all the information and provided great support. He communicated with the team and provided the project plan. They had offered me the use of their project management tool, which would allow me to contribute; however, the project is quite complex so it was easier for me in the end to establish a relationship with particular team members for a specific aspect, whether it was the Android leader or iOS leader, who I would connect to directly. The project manager would then follow up on all the communication and record everything within the tool, and made sure that everything was on time. It was easier for me to communicate in this way.

What did you find most impressive about them?

Although I provided them with specific documentation, as we were building a brand new software, it was not very detailed. As it is money transfer software, we needed to build an accounting system and had to be able to connect to the Visa card network, which was quite complex.

I was surprised by how enthusiastic and inspired they were, and even though particular details of the project were not explained, they were able to deliver it how I wanted it. I also like that they use InVision, which in a way replaced the project management tool, as they were able to present the product in a mock-up way. We could then follow the progress, and they designed it precisely as I wanted it, and that was impressive.

5.0
Overall Score It was a great experience. I had the opportunity to visit with them at their office in Chennai recently, and I was really impressed with their dedication and knowledge.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They did a pretty good job in estimating all parts of the project.
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    Even though the deliverables were precise and designed in the way I wanted, unfortunately, there were times where some of the work wasn’t 100% perfect quality. It was corrected very quickly, though.
  • 5.0 NPS
    Willing to refer

Chemistry Formulation Solution for 3D Printing Company

"They're very responsive to suggestions and will pull a meeting together to ask how they could do something better."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2017 - Ongoing
Project summary: 

Recognizing the need for a software that can securely hold data and share confidential information within an organization, OptiSol developed a solution with integrated APIs and a project management capability.

The Reviewer
 
11-50 Employees
 
Concord, California
Ken Kisner
Founder & CEO, Molecule Corp
 
Verified
The Review
Feedback summary: 

The best part about working with OptiSol Business Solutions is their commitment to being readily available to their partners. They're even willing to work into late hours of the night depending on time differences. The solution they produced has already doubled efficiency levels.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

My organization is Molecule Corp. We are a startup that's a little over 3 years old. We're an innovation company focused on 3D printing and industrial inkjet. We design and sell the chemistries going into those markets. I'm the founder and CEO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OptiSol?

During the R&D cycle within the chemical industry, there's a consistent issue with keeping track of formulas and sharing information within the organization while keeping certain parts of that information confidential within the organization.

Most of the industry uses lab notebooks to keep track of their formulas. When a person is done with the notebook, it goes on a shelf and it's not very secure. Somebody can walk out with a lab notebook and have all of the work you've done.

Excel is also commonly used in the industry, which again is an insecure method since anybody with a thumb drive could walk away with your technology. It's a bad way of sharing knowledge within the company.

I wanted to create an efficient way for people to formulate new chemistries and share them within the community while protecting the IP.

SOLUTION

What was the scope of their involvement?

We designed the software internally. It's called Albert. OptiSol Business Solutions created the software stack that we've utilized to suffice our needs as an organization. The software they designed solved the problem that we had, and we've actually re-engaged with them to develop more technology.

They designed the software which also includes a project management solution. We define all of our projects' targets and divide them into phases. Those phases are shown on a calendar where we can visually see how far along our in-house projects are. As people work towards these targets, we can see exactly how each project is meeting the demands of the customer. We also implemented APIs that bring in a huge amount of additional information from the internet so that the innovators and chemists have access to that information at their fingertips.

What is the team dynamic?

We had a whole team of people. We worked with Prem, Selva, Karthik, and Ravi. We met with Ravi every single morning from 9 to 10 o'clock for the last 7 months. He was the day-to-day lead on our project, but all of them were very, very accessible.

How did you come to work with OptiSol Business Solutions?

They were our first partners. I have an employee here that worked in the software environment for a few years. He was aware of OptiSol and actually built a software package with them in a previous career. We put together very detailed requirements documents and put them out to bid. Not only was OptiSol incredibly competitive financially, but their response to our document was incredibly thorough.

How much have you invested with them?

The costs that we have incurred is about $50,000.

What is the status of this engagement?

We engaged with them the first week of January 2017. The project has been completed. I've invested in this software independently of this company, so I have a separate company that is holding the software and licensing it to my other company. We plan on deploying it into the chemical industry as a revenue source amongst itself. I expect to be engaged with them for at least a couple more years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I now have all my intellectual property protected. The entire company has visibility of the things that I need them to have visibility of, so the efficiencies there are phenomenal.

The number of chemical formulas or batches that make have doubled. With the new tool developed by OptiSol, we can make more batches and get results from those batches, which we are then able to make decisions on. With the same number of people, we are performing twice as much work.

How did OptiSol perform from a project management standpoint?

They do extremely well. Luckily, I have an employee here that is incredibly good at project management. I think that we have actually helped OptiSol in this respect. We utilized a couple pieces of software where we put in our requests in phases to keep track of what we're expecting and how they're performing. We've worked together constantly to improve that process, but I've been very pleased with it.

What did you find most impressive about them?

I didn't feel the pain of them being in India, and I think that's unique. One of the biggest concerns I had going into the project was the fact that they were in India. Like a lot of people in India, their English is phenomenal; it's not difficult to understand. Even with us being on the West Coast, they made time to ensure that we had plenty of time to work with them in our comfortable mornings.

If we needed to have longer discussions, they stayed into the wee hours of the morning working with us without complaint or without even mentioning the fact that they had missed dinner and bedtime in India. It's very comfortable to work with them in our hours to get the project done. It was easy enough that it was largely unnoticed; no different than working with a company in the US.

Are there any areas they could improve?

They're very responsive to suggestions and will pull a meeting together to ask how they could do something better. One of the things that we improved on in the last 6 months is the method that we utilized to keep track of the project. I think we both learned a lot from that process. It's our first attempt at developing the software, and I think that they improved dramatically from the beginning to the end.

As we were deploying parts of the software, we learned a lot of things that we wanted and therefore the timeline would slip because they were taking on more effort. I don't think that was a negative. I thought they were very open and didn't push back on any changes we asked for, which was really nice. The project would creep a bit timewise, but I always blamed it on us for adding more effort that they were required to do.

5.0
Overall Score My experience has been incredibly positive. They were incredibly easy to work with, even with changing requirements.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    I blame 90% of the delays in timelines to our changes in requirements. Often, they would work on weekends to catch up if they were behind.
  • 5.0 Cost
    Value / within estimates
    They are incredibly competitive, but are only a fraction of the cost of US companies. They are definitely the most professional of the foreign companies that we were looking into.
  • 5.0 Quality
    Service & deliverables
    I'm very happy with the result of the software. I'm getting all of the advantages out of it that I expected and more.
  • 5.0 NPS
    Willing to refer
    I have already recommended them twice, and I expect to recommend them several more times as I meet people that need these types of services.

UX/UI Development for Event Sharing App

"The passion that they've had for the project, all the way up to the top of their organization, was fantastic."

Quality: 
4.0
Schedule: 
3.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2015 - Ongoing
Project summary: 

OptiSol Business Solutions provided both the backend and frontend development of the client's app on iOS and Android devices to create an optimal user experience.

The Reviewer
 
2-10 Employees
 
San Francisco, California
Nick Talken
Co-Founder, Hype
 
Verified
The Review
Feedback summary: 

Passionate about their vision, OptiSol Business Solutions believed in what the client wanted to accomplish and delivered a quality product as a result.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We provide a social application for event sharing. It includes photos, videos, and other types of media. We have been around for one year. I am a co-founder of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OptiSol Business Solutions?

We needed help building our app.

SOLUTION

What was the scope of their involvement?

OptiSol Business Solutions started working with us at the beginning of our product's lifecycle. They were in charge of the backend, including AFP web service calls and SQL procedures, as well as the front-end for both our iOS and Android apps. OptiSol Business Solutions assigned a backend team as well as user interface [UI] designers to our project. We started the process with InVision storyboards focused on making the best user experience possible. We're a young team, so it was nice to have partners within OptiSol Business Solutions who had experience with the different technologies we were trying to implement.

How did you come to work with OptiSol Business Solutions?

We evaluated a few of offshore and onshore companies, looking for a team with full-stack capabilities, from the backend SQL servers to the frontend UI design. We looked at teams in San Francisco as well as Ukraine and India. The price was the first decision factor. Onshore companies were simply too expensive, quoting us between $500,000 and $1,000,000 for just an initial prototype. That would amount to a lot of risks before we even validated the product in the market. We started looking offshore, taking into account the passion and capabilities of the teams, more than just the price. We ultimately chose OptiSol Business Solutions because they were incredibly passionate about our vision, and they liked working with small dynamic companies.

How much have you invested with OptiSol Business Solutions?

The cost of OptiSol Business Solutions' work has been around $80,000 so far.

What is the status of this engagement?

We signed our contract with OptiSol Business Solutions at the end of December 2015, but the actual work started in January 2016.

Our initial plan was to simply use an offshore team as a catalyst for our company, instead of having a continued relationship. We have been slowly transitioning parts of the work to our office over the last year, which makes it easier to maintain the codebase. We see OptiSol Business Solutions as eventually becoming a support organization for us.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We have recently released our apps, which makes it hard to have good statistics for them. The main result has been the validation of our initial assumptions in terms of the market value of our product. There is still a lot of work to do in order to reach our goal, especially in terms of user experience. That's our weakest point at the moment. The logic and codebase are solidly-built, but we haven't focused enough on user aspects. We have been beta-testing for a couple of months, and have seen people adopt our technology.

How did OptiSol Business Solutions perform from a project management standpoint?

OptiSol Business Solutions has used the standard industry tools in order to manage our project backlog and user stories. We work in a modified scrum environment, assigning different project managers for each project. There will always be issues and miscommunications, especially given our time difference and language barrier, but everything revolves around putting processes and tools in place. We use InVision, Pivotal Tracker, Slack, and other standard tools in order to ensure that everything is done timely and efficiently.

What did you find most impressive about OptiSol Business Solutions?

I appreciate OptiSol Business Solutions' passion. Many people can write software, some better than others, and their team is in the middle. OptiSol Business Solutions isn't exceptional, but definitely not bad. The passion that they've had for the project, all the way up to the top of their organization, was fantastic. One of the company's founders has been present for all of our calls, helping interface between developers, handling project management, and providing ideas for additional features. This was definitely unexpected, and it's a reason for choosing OptiSol Business Solutions.

Are there any areas OptiSol Business Solutions could improve?

We like their work, but a big challenge has been the 12-13-hour time difference. It leads to one or both of our parties working at an inconvenient time for them. We have mostly made that sacrifice, working from 9 PM until deep into the morning, ensuring that everyone's aligned. Both of our companies have been growing and learning at similar rates. OptiSol Business Solutions has improved many of its processes over the course of our relationship, managing GitHub better and ensuring that releases are more well-planned, and don't conflict with our own work, especially since we've started to work on the same codebase. This type of setup requires good synchronization between developers, which can be challenging for any organization, no matter how large.

What tips or recommendations could you share that might increase the likelihood of success with OptiSol Business Solutions?

Clients should get consultants beforehand, who can provide a structure for OptiSol Business Solutions to work within. They're a dynamic company, and they will work in the way they see best if the client doesn't provide a structure. It's often a matter of perspective, and not of right or wrong, but different clients have different preferences.

4.0
Overall Score There are exceptional as well as average aspects of OptiSol Business Solutions. We are happy with our work and definitely plan to engage with them in the future.
  • 3.5 Scheduling
    ON TIME / DEADLINES
    OptiSol Business Solutions has pushed hard to get the work done, but it can be challenging to estimate the exact workload. OptiSol isn't a slow group, but they can provide wrong estimates.
  • 5.0 Cost
    Value / within estimates
    OptiSol Business Solutions has provided better value-for-cost than anyone else I've seen.
  • 4.0 Quality
    Service & deliverables
    There is wide variability in terms of team members' experience and knowledge. Some of them can have weak points, iOS being one of them.
  • 5.0 NPS
    Willing to refer
    I've already done it.

Android Naming System for Materials Tracking Company

"The clarity of communication offered by OptiSol Business Solutions was excellent."

Quality: 
3.5
Schedule: 
2.0
Cost: 
4.5
Willing to refer: 
3.5
The Project
 
Less than $10,000
 
June 2016 - Ongoing
Project summary: 

OptiSol Business Solutions developed an Android version of the client's app that allows their naming system to upload files directly to their servers.

The Reviewer
 
2-10 Employees
 
Austin, Texas
Phil Lifsey
CEO, ExQual
 
Verified
The Review
Feedback summary: 

Despite some issues with quality control, this client commends OptiSol Business Solutions for their professionality with project management and communication.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

ExQual is involved in materials tracking and documentation for verification purposes. Our primary target is oil and natural gas, but we're branching out into multiple other areas. I am the chief executive officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OptiSol Business Solutions?

We have developed a naming system for iOS which allows us to photo-document items outside of the scanning tracking system. We needed to create an Android version of the app.

SOLUTION

What was the scope of their involvement?

OptiSol Business Solutions has provided software development for Android. The app has FTP [file transfer protocol] integration, allowing the system to upload files directly to our servers.

How did you come to work with OptiSol Business Solutions?

OptiSol Business Solutions was recommended to us by another developer we approached. We started working with them based on that recommendation.

How much have you invested with OptiSol Business Solutions?

The cost of our project has been $3,100. By comparison, the iOS version had a cost of almost $25,000.

What is the status of this engagement?

Our project began at the end of June 2016 and is still ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We had a hamburger menu overlay as a part of the system's functionality, the implementation of which has led to some regression in our progress. OptiSol Business Solutions is close to resolving it, and they've moved quickly overall.

How did OptiSol Business Solutions perform from a project management standpoint?

OptiSol Business Solutions was the most professional partner we've had in this respect. The clarity of identifying what we desired was excellent. OptiSol Business Solutions asked relevant questions.

What did you find most impressive about OptiSol Business Solutions?

The clarity of communication offered by OptiSol Business Solutions was excellent. Our previous developer had the notion that we were a huge company, so they had no sense of urgency or completion, as a result. Ironically, they were our most expensive developer and didn't even complete the job. We went to 3 other companies, but none of them were very clear in what they were doing. OptiSol Business Solutions was forthright and asked the right questions.

Are there any areas OptiSol Business Solutions could improve?

Reaching targets has been a point of frustration. OptiSol Business Solutions should assign additional resources to our work, given that we're 3 months removed from having a functional product for our clients. OptiSol Business Solutions is starting to get there, but it's been challenging.

3.5
Overall Score If they are able to deliver our product with full functionality, the rating will go up, and I'll forgive the delay. Since it took us 7 months to create the iOS version, OptiSol Business Solutions is actually ahead of schedule, by comparison.
  • 2.0 Scheduling
    ON TIME / DEADLINES
    I would have rated OptiSol Business Solutions 4.5 for the first 2 months, but I'd only rate them a 2 for the last period.
  • 4.5 Cost
    Value / within estimates
    OptiSol Business Solutions is significantly more cost-effective. For what we're getting for our money, I couldn't find a better value.
  • 3.5 Quality
    Service & deliverables
    The functionality was present, but it was lost after implementing a new layer. Quality control wasn't provided in order to identify that loss.
  • 3.5 NPS
    Willing to refer
    Much of this depends upon OptiSol Business Solutions' ability to finish our product.

Mobile App Development for Meal-Planning Startup

"The product was better than expected. OptiSol Business Solutions has a good understanding of my requirements."

Quality: 
4.0
Schedule: 
3.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July - Dec. 2016
Project summary: 

Their better pricing option is what lead this client to select OptiSol Business Solutions over other UK agencies to develop their mobile meal-planning app on iOS and Android devices.

The Reviewer
 
2-10 Employees
 
London, United Kingdom
Founder, Meal Planning App
 
Verified
The Review
Feedback summary: 

Their strength in project management and commitment to the project requirements is what impressed this client about working with Optisol Business Solutions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the founder of a tech startup providing an app for meal ordering.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OptiSol Business Solutions?

We needed to build our mobile app. I had worked with a UK company but decided to look for an option with better pricing.

SOLUTION

What was the scope of their involvement?

OptiSol Business Solutions developed my app for Android and iOS. It is a swipe, touch-dial app with the option of auto-calling menu options.

How did you come to work with OptiSol Business Solutions?

I found OptiSol Business Solutions on PeoplePerHour. I had a look at their previous applications as well as the feedback they'd received. I contacted OptiSol Business Solutions and was impressed with their understanding of my requirements.

How much have you invested with OptiSol Business Solutions?

The cost of OptiSol Business Solutions' work was around $8,000.

What is the status of this engagement?

We started working with OptiSol Business Solutions in July 2016. The app is about to be completed.

RESULTS & FEEDBACK

How did OptiSol Business Solutions perform from a project management standpoint?

OptiSol Business Solutions was very good in this regard. They provided a project tracking tool, but I haven't used it.

What did you find most impressive about  OptiSol Business Solutions?

OptiSol Business Solutions was quick to understand what I was trying to do. Compared to UK rates, their rates have been beneficial. I was worried by the project management side of things, given that OptiSol Business Solutions was a cheaper option, but I was very impressed.

Are there any areas OptiSol Business Solutions could improve?

The overall completion of the project could have been quicker. There were a few 1- to 2-day delays, which added up to a few weeks. The delays were similar to what I’ve experienced with the other companies I've used, so I can't really complain about OptiSol Business Solutions.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
    The collaboration has been overall good, but there were some short delays.
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    The product was better than expected. OptiSol Business Solutions has a good understanding of my requirements.
  • 5.0 NPS
    Willing to refer

App Development for Automated Retail Company

"They have met my expectations and my client was happy."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2015 - Ongoing
Project summary: 

OptiSol Business Solutions was hired to develop a mobile app for a retailer that utilizes the client’s automated kiosk service. They designed the technology to integrate with a CRM portal in communication with the kiosk hardware.

The Reviewer
 
1-10 employees
 
Woodbridge, Ontario
VP Software, Automated Retail Company
 
Verified
The Review
Feedback summary: 

The main benefit of working with OptiSol Business Solutions is their larger team size. They have substantial technical resources that made the project seamless and on-time.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our organization is in the automated retail industry. We distribute retailers’ products via very high-end vending machines that are fully automated. Many of our clients are very high-end Fortune 500 companies who have brick and mortar stores in various parts of the world, and they would like to penetrate into various other areas with their presence using our automated retail kiosks.

I am the vice president of software.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OptiSol Business Solutions?

To take our business further, we use various kinds of new technologies, one of them being applications on digital mobile platforms. We needed to outsource the development of a mobile app for one of our clients based in Los Angeles. That’s where we hired OptiSol.

SOLUTION

What was the scope of their involvement?

The client provided their design of how they wanted the app to look and feel, but it was entirely up to me to translate their requirements to the developers. Over various meetings and discussions, we were able to nail down how the technology would be, how there would be a web service outside of our existing automated retail kiosk server, and how the two would communicate. The technology was nailed down first, then the development happened, which went very smoothly. Moving forward, we did not deviate much from the kind of technology that we used. The one feature that we spent some time on was how the app would accept payments through the mobile devices, but eventually, that also was ironed out.

How did you come to work with OptiSol Business Solutions?

After doing some research and interviewing various providers, I came across OptiSol. I did my due diligence and did some research on their background. Their proposal sounded reasonable, so I hired them to build our first mobile app for our client.

What is the status of this engagement?

We began working with Optisol in March 2015 and our engagement is ongoing. They continue to be our preferred outsourced partner.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The project was completed on time and it was very successful. There were some issues in the beginning. There was the first beta version, the first build, and the second build. I then bounced them off of my client until eventually, the final version in production is exactly as per their specifications. Unless there are some new features requested, the final app covers the entire project very well.

How did OptiSol Business Solutions perform from a project management standpoint?

It was transparent, which was my biggest concern. The communication between the project manager, myself and the client was very smooth. Of course, there is a lot of communication required. There is a huge time difference between North America and India, but they were mostly available during late hours which suited us. We did not have any issues or delays because of that.

What did you find most impressive about OptiSol Business Solutions?

There’s one thing that caught my eye: the team size. That was a big requirement for me. I didn’t want to deal with a company with just one or two people because of problems I had read about on forums. OptiSol has a pretty large team  and the resources allocated for the project are also substantial. That’s why they were able to keep to the timelines.

Are there any areas OptiSol Business Solutions could improve?

If I’m speaking to that one project, then I don’t see any room for improvement. For this particular project, I had practically no issues that I can point out.

What tips or recommendations could you share that might increase the likelihood of success with OptiSol Business Solutions?

If you rely on them to come up with the designs that you would like, it may delay the project. I would advise having some designs already made or giving them as much information as you can. It’s not a matter of improvement, it’s a matter of expectation. You have to be realistic with what you are asking for.

5.0
Overall Score I’m continuing to work with them. I’ve lined them up for my full-time project as well.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The deadlines are definitely met. I have had zero problems with that.
  • 5.0 Cost
    Value / within estimates
    I can’t get stuff done for much cheaper. For the kind of team that I have working for me, the cost is very reasonable.
  • 5.0 Quality
    Service & deliverables
    They have met my expectations and my client was happy.
  • 5.0 NPS
    Willing to refer
    For sure. Absolutely. Very likely.

App Development for London IT Company

"They give me exactly what I ask for every time."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2015 - Ongoing
Project summary: 

OptiSol Business Solutions aided the client in developing their mobile app by providing advice on the hosting and maintenance of various features of the app’s design.

The Reviewer
 
1-10 employees
 
London, UK
Tom Jutla
Founder, Tapin World
 
Verified
The Review
Feedback summary: 

Their dedication to project management is what sets OptiSol Business Solutions apart. Their ease of communication and responsiveness makes them feel like a close member of the team. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

My company is called Tapin World which will hopefully be a mobile app company using the ‘Tapin’ brand. My project with OptiSol is the first app in development.

I am the founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OptiSol Business Solutions?

I had the idea of an app that I designed, and I needed a development company within a certain budget.

SOLUTION

What was the scope of their involvement?

OptiSol has given me a lot of advice on hosting and maintaining the app. Even during the development of the app, they advised the best options of how to program it and how it will be hosted, including the features I wanted to add. They advised on the involvement of the hosting costs for each feature and advised the best way they would go about developing those. They would advise different ways of developing the features I wanted so I'd still get the same results with a better design.

The great thing about OptiSol is they're happy to offer a lot of advice free of charge. I'm a novice, and I wanted to design it myself, which saved me a lot of money. They were happy to take my designs and make suggestions for improvements. They were happy to redesign a design I had done and show it to me to see if I was happy with it. They would do that free of charge, as well. They were very happy to accommodate me with the lack of knowledge I have.

How did you come to work with OptiSol Business Solutions?

I did a lot of research using Fiverr and People Per Hour. I put out a job on People Per Hour. OptiSol weren't the cheapest, but they had great reviews. I contacted a few companies and even their proposal was better laid out and more professional.

How much have you invested with OptiSol Business Solutions?

I have spent 15,000 pounds [approx. US$ 18,650].

What is the status of this engagement?

We began working with OptiSol in the end of April 2015 and have continued working with them to present day.

RESULTS & FEEDBACK

How did OptiSol Business Solutions perform from a project management standpoint?

Really well, actually. Since they are based in China and India, and I'm based in the UK, I thought it was going to be a bit of a challenge. We use Skype, email, and any other forms of connection that they advise. At times, we use Envision for the prototyping. I can ask them any question and they're at the other end every time. The line of communication with them is probably just as good as if I had a project manager here in town. That's something I was really impressed with, which is one of the reasons I stay with them and keep getting work done through them. They're very professional.

What did you find most impressive about OptiSol Business Solutions?

It's the project management part, especially when you're working remotely from your contractor. That is the bit that sticks out the best. I can't fault them from project management, and I think that's a big sales point for them. You shouldn't be afraid to outsource abroad any of your work, especially if you have a company like OptiSol.

Are there any areas OptiSol Business Solutions could improve?

So far, I haven't really encountered any problems. I can't fault them yet. Hopefully, there won't be any faults for the remainder of the time I stay with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I'm a bit of a nightmare for deadlines because every time I make a change, we have to push the deadline over. They always come back within their deadlines. They've never been late.
  • 5.0 Cost
    Value / within estimates
    I couldn't have gotten a better value anywhere else. I think it was half the cost to go with them than somebody here in the UK and somebody in the US.
  • 5.0 Quality
    Service & deliverables
    They give me exactly what I ask for every time.
  • 5.0 NPS
    Willing to refer
    I already have recommended them.

App Development for Software Service Provider

"They [OptiSol Business Solutions] are very organized, honest and trustworthy. When they say they'll do something, they do it."

Quality: 
5.0
Schedule: 
3.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2015 - Ongoing
Project summary: 

OptiSol Business Solutions built and completed a mobile app on native Android software for the client to augment their system for business-customer interaction.

The Reviewer
 
1-10 employees
 
London, UK
Owner, Software Service Provider
 
Verified
The Review
Feedback summary: 

Despite some issues with delays, the client found Optisol Business Solutions to be a cost-effective, trustworthy and knowledgeable team of developers.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We're an online software service provider. We allow small business venues and independent shops to create an account on our system and interact with their customers. I'm the owner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OptiSol Business Solutions?

As a startup, we were looking for a cost-effective way to launch our software. 

SOLUTION

What was the scope of their involvement?

OptiSol built and completed the mobile app using native Android software. The actual cloud-based platform was done in AngularJS and Laravel PHP. OptiSol had a lot of knowledge and experience in building similar applications.

How did you come to work with OptiSol Business Solutions?

We used a freelance software based in the UK called PeoplePerHour where you can post job requests for freelancers or businesses. We posted a request for proposal, and there were quite a few businesses and freelancers that responded. Although OptiSol wasn’t the cheapest option, they came back with the most professional and detailed response.

How much have you invested with OptiSol Business Solutions?

I would give a ballpark of around 10,000 pounds ($12,500).

What is the status of this engagement?

We started working with OptiSol in February 2015. The engagement is ongoing.

RESULTS & FEEDBACK

How did OptiSol Business Solutions perform from a project management standpoint?

At first, excellent. Over time our project manager changed, and I don't think they handled that very well. I felt like we had to double our efforts, re-explain everything, and go back to the drawing board. I'm not sure what happened internally, and there was no way of managing that locally from our perspective.

What did you find most impressive about OptiSol Business Solutions?

I've worked with freelancers before, and I have worked with another development team in India. They're very organized, honest and trustworthy. When they say they'll do something, they do it. I do enjoy working with them; they're like an extension of our team.

Are there any areas OptiSol Business Solutions could improve?

I think they could provide more feedback. I would like OptiSol to give updates on a regular basis and report back with details of what was done, what needs to be done and by when. One of the key issues is deadlines. I think that's the only thing that needs improvement.

4.0
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
    It used to be great. Now it's not.
  • 5.0 Cost
    Value / within estimates
    They're good for how much they charge.
  • 5.0 Quality
    Service & deliverables
    Quality of work is excellent.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them to a friend or other business as their quality of work is great.

Web Development for Online Community Startup

"They [OptiSol Business Solutions] have been very friendly and they kept up with the work. They did the job as we had discussed and as everything was arranged."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2015 - July 2016
Project summary: 

OptiSol Business Solutions custom-coded a website for the client using JavaScript and Photoshop. They developed an administrative panel that can be used to adjust the user experience.

The Reviewer
 
1-10 employees
 
Miami, FL
Ryan McClellan
CEO, iLookin.com, LLC
 
Verified
The Review
Feedback summary: 

The client appreciates that working with OptiSol Business Solutions was a personal experience. OptiSol was friendly in providing information and offered a good price for their services.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

iLookin is an online community with a means of self-help and personal development. Once a person subscribes to our website, they have access to many different modules that guide them through their personal development and self-esteem. Our website includes a journal for writing, a community forum, and some resources like eBooks and such. I am the founder and CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OptiSol Business Solutions?

Our website is imperative, so we worked with OptiSol to build the site in a way that we could adjust certain things.

SOLUTION

What was the scope of their involvement?

OptiSol put together the website themselves, piece by piece. We wanted the website to be custom-coded to meet our standards so we couldn’t just use WordPress. We coded the entire website using JavaScript and PhotoShop. We were very pleased with the results. The coding was tricky in the beginning because we had to put all the right pieces together to create the right content. OptiSol worked on several different frameworks and APIs [application programming interfaces]. They custom-coded both an administrative panel for us as well as the client side panel, which is what the actual individual sees when they log in. Now we can adjust everything on our side that needs to be seen on the user side, which is very useful.

How did you come to work with OptiSol Business Solutions?

We had a very low budget of $20,000. With that budget, we decided not to go for an American developer and instead look for alternatives. I put out an ad on Craigslist and went on LinkedIn. We engaged with about 40 other developers. OptiSol initially provided the best price which I thought was going to be the only factor, but they ended up doing stellar work for the amount that we were paying them.

How much have you invested with OptiSol Business Solutions?

We spent about $10,000.

What is the status of this engagement?

We worked with OptiSol from August 2015 to July 2016. The project is completed, but there are still adjustments that they make based on what we need, to make sure subscribers are set up in the right manner and that payments are processed the right way. The engagement has been ongoing, but mostly the project is finished.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We did get a couple of subscribers. It's been very slow to start, but that's normal with any start-up.

How did OptiSol Business Solutions perform from a project management standpoint?

They did very well. OptiSol shared a lot of the sketches and kept us updated on all the very complicated procedures that they went through. They were very friendly in keeping us informed.

What did you find most impressive about OptiSol Business Solutions?

They are very efficient in the sense that when we needed something done, it was done within a couple of days. They also shared a lot of their research. The most important parts were the friendly relationship and the price. The pricing was phenomenal considering the amount of work they had to do.

Are there any areas OptiSol Business Solutions could improve?

They didn't give much input as to how the website was developed. We had to do a lot of work on our end to make sure that it was done correctly. It would have been nice if we had known a little bit more about what they were going to be doing before they did it.

4.0
Overall Score They have been very friendly and they kept up with the work. They did the job as we had discussed and as everything was arranged. It was a very good experience.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Towards the end of the project, we'd be asking 4 or 5 times every 2 weeks to see what the hold-up was. I think it was because we added changes even when we said we were finished. It wasn't their fault, but they could have been a little quicker too.
  • 5.0 Cost
    Value / within estimates
    They did what we needed for an incredible price.
  • 4.0 Quality
    Service & deliverables
    I reserve 5 for stellar work. They were great, but they weren't anything out of the ordinary.
  • 5.0 NPS
    Willing to refer
    I would certainly recommend them.

Android App Dev for Logistics Company

"They were highly professional and polite and even showed flexibility in their payment terms." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2018 - Apr. 2019
Project summary: 

OptiSol Business Solutions developed an Android app based on an existing design. They made several screen alterations—in addition to adding original screens—to improve the app’s UX.

The Reviewer
 
1-10 Employees
 
United Arab Emirates
Founder, Logistics Transportation Company
 
Verified
The Review
Feedback summary: 

The app met all initial requirements. OptiSol Business Solutions established smooth cooperation via multiple communication and management tools. Their maturity and personable customer service were highlights of the engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder of a logistics transportation company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OptiSol Business Solutions?

We needed to develop an Android app to serve the shipping community.

What were your goals for this project?

We set out to facilitate efficient processes in the courier industry by reducing the paperwork and time associated with shipping.

SOLUTION

How did you select this vendor?

We found them online, and their sales representative was quite insistent about taking on the project.

Describe the project and the services they provided in detail.

We provided them with the design, and they developed the app. They modified and added certain pages to improve the UX as well.

What was the team composition?

We worked with 13 people.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They delivered the solution we desired using an agile methodology.

How was project management arranged and how effective was it?

We mainly used Slack and Zoom, though we also communicated via email and InVision. Taken together, the tools made for a seamless workflow.

What did you find most impressive about this company?

They were highly professional and polite and even showed flexibility in their payment terms.

Are there any areas for improvement?

I have nothing to mention here.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Always On Time
  • 5.0 Cost
    Value / within estimates
    Resonable
  • 5.0 Quality
    Service & deliverables
    Bugs Free
  • 5.0 NPS
    Willing to refer
    Highly Recommend, Are so smart understanding customer need