Software, Mobile, and Web Development

OptiSol is a web and mobile application development company offering delivery excellence as a reliable outsourcing service partner for Start-up and Small and Medium Enterprises. We offer industry specific platform/service with technology superiority. We are driven by Agile development methodology with process excellence and execution transparency. 

We provide comprehensive IT solutions that includes software development, mobile app development, professional services and commercial package implementations. We have flexible engagement options on a proven onsite-offshore framework and engage via Turnkey/Fixed bid model, Time & Material and virtual offshore team. 

Our service platform is built on SMAC - Social, Mobile, Analytics, Cloud. Our specific service offerings include:

1) Social commerce and social technology applications
2) Mobile applications
3) Predictive and prescriptive Analytics
4) Cloud computing and 
5) SaaS application development. 

Email: [email protected]

Phone: US- +1 (415) 233-4737 / +1 (908) 838-0191

UK: +44-20-3769-0869

Ireland: +353-872-840409
Dubai : +971-50-603-1496

Click Here to receive a Free Quote.

Connect with us via Social Network:

LinkedIn

Twitter

FaceBook

 
$5,000+
 
< $25 / hr
 
50 - 249
 Founded
2006
Show all +
Strongsville, OH
headquarters
  • OptiSol Business Solutions
    9554, N Bexley Drive
    Strongsville, OH 44136
    United States
other locations
  • OptiSol Business Solutions
    Baid Hi Tech Park, 5th Floor, Block No 38, East Coast Road, Thiruvanmiyur
    Chennai, TN 600041
    India
  • OptiSol Business Solutions
    Plot no.228, 2nd Floor, LIG Colony, K.K.Nagar
    Madurai, TN 625020
    India

Portfolio

JustRoster - Staff Rostering and Management System Mobile App

JustRoster is an affordable, intuitive, user friendly staff rostering and management system that provides a powerful tool to business owners and managers responsible for ensuring the deployment of duly trained and certified personnel.

https://itunes.apple.com/us/app/justroster/id1396495185?ls=1&mt=8

US Ecology RapidApp - Enterprise Mobility Application

US Ecology RapidApp - an mobile applicaiotn for Purchase Workflow and Process Digitization with MS Dynamics AX 2012.

https://itunes.apple.com/us/app/use-rapidapp/id1401499358?ls=1&mt=8
https://play.google.com/store/apps/details?id=com.usecology.rapidapp

Fitness video streaming website portfolio

Pactster – a  fitness video streaming community based platform for people with specific health conditions. The application offer disease/condition specific, physio-led exercise videos alongside community support to motivate people to exercise more for better physical and emotional health.

https://www.pactster.com

Da Surf Engine - Mobile App

The premiere search engine to discover your perfect waves & surf buddies! Find surf breaks that are best for your experience level and board type..

iOS https://itunes.apple.com/us/app/da-surf-engine/id1204752987?ls=1&mt=8

Stars Branding Network - Social Networking Mobile App - Live Video Streaming

Stars Branding Network (SBN) – a Social Networking Communication platform facilitating fans and celebrities to interact.

Android: https://play.google.com/store/apps/details?id=com.starsbrandingnetwork.sbn

iOS: https://itunes.apple.com/us/app/stars-branding-network-sbn/id1187806193?ls=1&mt=8 – Live video streaming app

Hubble - Mobile App

Hubble is a revolutionary way to share photos with friends and family. Our app lets you create a collective camera roll with those around you, allowing seamless sharing of photos in real time. Create a “Hub” at any event so you and your friends have a collection of all the photos taken.

iOS: https://itunes.apple.com/us/app/the-hubbleapp/id1178639909?ls=1&mt=8

Dinspo - Mobile App

Dinspo helps you to plan your weekly evening meals in under a minute. Its so easy, a 5 year old can do it. Dinspo combines inspiration, choosing & listing the meals and creating a shopping list - really it only takes a minute. Our starting point is a nutritious meal, so whatever you choose, you can have peace of mind that it will always contain the foods to keep you and your family healthy.  We don’t have ‘over a million’ meals, and they’re your simple daily evening meals. We are all busy busy so have kept it to simple every day meals. 

Android: https://play.google.com/store/apps/details?id=com.obs.dinspo&hl=en

iOS: https://itunes.apple.com/us/app/dinspo/id1172298560?ls=1&mt=8

EasyDrop - Location Based Mobile App

EasyDrop is an easy to use proof of delivery solution for delivery drivers with trip planning features. With EasyDrop you can manage your delivery schedule, plan for the fastest routes and be up to date with real time traffic conditions.

https://play.google.com/store/apps/details?id=com.ozpoint.easydrop&hl=en

Hype - Mobile Application

Hype allows the users to truly commemorate the energy and emotion of your experiences by highlighting everyone's best pictures from any event -- a family trip, formal, concert, birthday party, etc. 
The application enables the users to explore local events, post events, hype/share and join events.

https://itunes.apple.com/us/app/hype-360/id1144403430?ls=1&mt=8

PHP based e-learning Website

Fresh mentors is a collaboration platform that helps college applicants to get personalized and guidance from current college students already attending the dream universities. The platform enables student applicants to popular universities and colleges to find mentors and connect with current students of their chosen universities. The users get all the relevant information about admissions, scholarships, internships, campus life, visa, careers etc. The portal enables mentors and students to register themselves and find each other for a fees.

www.freshmentors.com

PHP based marketplace website

Food Fiestaa is an online community marketplace for people to choose and order delicious multi-cuisine dishes made by passionate cooks or chefs, who believe in preparing home-style food for food lovers.

https://www.foodfiestaa.com/

Online social networking website

Sportsnet is free online social networking platform to manage sport, health and corporate welfare. The application shall allow the users to join with communities based on their location or their interest, join in the group, subscribe to Events published by event organizer.

https://www.sportsnet.es/

Ecommerce Based Website

A custom portal for promoting digital assets like eBooks, videos and presentations for defeating back pain. The portal enables the client to monetize by selling the digital assets to the end user. The project has inbuilt sales promotion activities like Affiliate Management, Teaser Videos, A/B Testing enablement along with the ecommerce aspects like payment gateway and secured digital assets download.

http://www.defeatingbackpain.com/site/index#page=page-1

Game Android App - Mound Ball

MOUNDBALL is a guessing game app for Baseball sports fans and spectators of all levels! Players simply guess the location of the baseball exchange between the top and bottom of innings. Often times a baseball is dropped directly on the mound as the opposing team takes the field. Other times, a baseball is tossed short and must be picked up off the grass to start play. Play for drinks, money and just for fun!

https://play.google.com/store/apps/details?id=org.elevationcreation.moun...

Virgo Talent – iOS/Android app

Virgo Talent is a calling service that connects background actors to commercials, music videos, TV, film, print and other media productions in the Los Angeles area.

https://play.google.com/store/apps/details?id=com.virgotalent&hl=enBrief

Location based mobile app

Trace and Trust mobile application provides Diners the ability to locate restaurants serving trace and trust products, personalize their dining preference and receive notifications on recent deliveries. The app also extends application workflow to restaurants and distributors to manage their orders.

https://itunes.apple.com/us/app/trace-and-trust/id892346726?ls=1&mt=8Brief

Native Mobile Application on Android Platform - New2Recovery

The Project is about developing a native mobile application on Android Platform, New2Recovery. New2Recovery is a mobile application that is targeted to include evidence based technique to create self-awareness amongst people who are new to recovery, in their first year of abstinence from a substance (alcohol, drug etc.). The application focused on engaging users through choices based interactive patterns to inculcate behavioral change with them to quit addictions. The mobile application was built on native android platform for both mobile and tab devices.

https://play.google.com/store/apps/details?id=com.cognichoice.new2recove...

Bag and Brag – Android app/ iOS app

The Project is to develop native mobile application, BagNBrag on Android and iOS platforms for the users to generate Bag ‘n’ Brag score after a white tail deer hunt with an option to share it across social media. The scope of the solution is as below,
1. Native mobile app for both iOS and Android for Bag ‘n’ Brag deer hunt scoring.
2. Developing an API / web services to post data on score from the mobile app to a website through an API end point
3. The app shall be developed for both mobile devices and tablets across iOS and Android

https://play.google.com/store/apps/details?id=com.ruralsystem.bagnbrag.d...

Property Management Website - Wordpress

Mr. Wright Property provides solution for Property Management for Investment properties along with maintenance and repairs for Investment properties and Family homes.

http://www.mrwrightproperty.com.au/

Social Networking Website

Prayer Buddies is a networking portal oriented towards prayer. The platform facilitates managing prayer schedule, posting request for prayers and praying for other requests. The application has prayer room and features revolve around it. The application has social networking aspect as well with radius based searches. We have developed web application, iPhone application and Android application as well.

http://prayer-buddies.com/

Btowed – Android App

The app will connect service providers with road users. The app will use smartphone’s GPS to present a service provider on a map. This will allow road user to select the service provider that is the nearest distance or with the desired equipment. This will bring the waiting time down for the towing industry.

https://play.google.com/store/apps/details?id=org.btowed&hl=en

Mobile App - Bytez

Bytez allows users to post pictures that best tell the story of their current environment. Search from 3 different radius parameters to get a broader or more intimate representation of your area. The users who are new to an area or in vacation can use the app to get feeds on must visit spots, current events around, etc.

https://itunes.apple.com/us/app/bytez/id1000121960?ls=1&mt=8

Mobile App - Easy Drop

Easy Drop is an easy to use proof of delivery solution for delivery drivers with trip planning features. With Easy Drop you can manage your Delivery Schedule, Plan for the fastest routes and be up to date with real time traffic conditions. Working for any country. Currently, real time traffic data is only available in NSW /Australia and the coverage has been planned to be extended (for any country) in the near future.

https://play.google.com/store/apps/details?id=com.ozpoint.easydrop&hl=en

Doggie Gone – iOS Game App

Doggie gone is a game application with 5 different levels. Each level has five different obstacles. The game is built using Unity Game Engine. https://itunes.apple.com/in/app/doggie-gone/id706485977?mt=8

Mobile Application Development

Large scale travel management portal

Large scale travel management portal with integration's for flight, hotel, cab and package integration. The portal has both Business to Business orientation and services available for travel agents available as well.

http://www.asuitestay.com/

“Trade Places” - New Zealand based Real Estate Service

Client is a New Zealand based real estate service provider who wants an E-Business framework to share their services and available packages. “Trade Places” is one stop property shop that customers can sell or buy properties without any intermediary or third party.

http://www.tradeplaces.co.nz/

Talent Casting Website

The scope of the application is automate the business process of Virgo Inc., which is into talent casting industry. The platform allows the talents and casting directors to sign up with the platform and post projects. Internally, admin users from Virgo Talent mobilizes the talent from available talent database on the posted projects. Virgo Inc. acts as an intermediary between talent and casting directors. The necessary workflow are in built into the platform. The application is integrated with Braintree payment gateway.

https://www.virgotalent.com/

PHP based Product Management Website

1. Product Management with multiple price category management – retail / wholesale / Trade price and Stocking distribution price
2. Customer Group Management
3. Custom built shopping cart with PayPal
4. Shipping management – shipping calls based on shipping classes. We have also provided UPS API integration
5. Orders management
6. CMS provisions
7. Multiple admin profile manager

http://www.datrex.com/

SaaS based application platform for Elearning

Beehively is a SaaS based application platform for Schools providing various online services including Private Communication Platform, Website design, hosting and maintenance, Family directories and calendars, Community integration etc.

http://www.beehively.com/

PHP based Dating Website

Urban Friend is a custom developed dating site that allows likeminded people to connect together and establish relationship. It provides typical social features like access to chat, email and winking features to the registered members. It also provides a dynamic search provision in which the system generates the search listing profiles based on the gender, profile settings and distance proximity of a registered member. Monetization is based on subscription to credits based on set rules. The site was completely built in open source technology stacks using PHP as the programming language with MySQL database.

http://www.urbanfriend.com/

Reviews

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App Development for Entertainment Financing Company

“I can't speak enough about how pleased I am with their process; it was seamless and efficient.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2017 - May 2018
Project summary: 

After numerous rounds of consultation, OptiSol Business Solutions designed and developed an iOS app from scratch. The app allows users to recruit people to wait for them for everyday tasks.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Chris Gordon
CEO, Wait4me
 
Verified
The Review
Feedback summary: 

OptiSol Business Solutions created a reliable app with relatively few bugs. The team involved internal stakeholders in all design processes, enabling them to make educated decisions. Amicable and technically skilled, they went the extra mile to deliver results and kept all parties on task.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a mobile app startup called Wait4me. With our app, users can hire people to perform the waiting portion of daily errands such as standing in line or receiving packages. Conversely, users can also become waiters and make money in their free time.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OptiSol Business Solutions?

I approached them to design and build my app from the ground up. They were involved in solidifying my idea and translating it into a functional product.

SOLUTION

What was the scope of their involvement?

We held several discussions to go over the concept and define the requirements, looking at the format, layout, and overall project roadmap. This allowed us to get a better sense of what did and didn’t work in terms of design. We also decided to build the first iteration of the app in iOS because it was more efficient and cheaper than starting with an Android platform and translating it later. We’re currently in beta testing and are scheduled to launch the first build soon. Once we complete the second iteration, we’ll create a corresponding Android app.

What is the team composition?

They assigned a dedicated project manager who served as my main point of contact. I also collaborated directly with three other team members.

How did you come to work with OptiSol Business Solutions?

I posted an ad on Craigslist, looking for an app designer who could help me convert my idea into an app. Many companies replied, but OptiSol Business Solutions had an impressive portfolio of well-known apps. Their contact had a pleasant demeanor, and I liked how he was able to explain the process to me in a simplified way. In terms of cost, they were about a third less than other quotes I’d received.

How much have you invested with them?

I spent just under $20,000.

What is the status of this engagement?

Their work lasted from October 2017–May 2018 for the first build. We took longer than expected due to financing challenges on my side.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re about two weeks away from launching the app, so we don’t have any current metrics. However, the app ran smoothly in beta tests. We only had to work out a few bugs on some of the features.

How did OptiSol Business Solutions perform from a project management standpoint?

I can't speak enough about how pleased I am with their process; it was seamless and efficient. Although they assigned a project manager, I was also in direct contact with the team. They involved me in every facet of the design phase and were transparent, explaining complex processes in a way that made sense.

We used a tool that allowed me to view the project’s progress in real time, make comments, and reach out to individual people. That way I could make quick adjustments and prevent the design/wording from straying too far from my vision. We also communicated via email, phone, and Skype.

In terms of timelines, they did a great job of keeping me on schedule. It can be easy to let a project drag on if you don’t feel like anything is happening. However, they pushed the app to the forefront of my radar and regularly showed me progress. I appreciated that they empowered me to understand multiple aspects of development, from design and structure to programming. They made me feel like I was in command and gave me the energy to push forward.

What did you find most impressive about them?

What stood out the most was their personalities and how much they cared about the project. Often, there can be a gap when working with people who aren’t in the office with you. It’s hard to personalize those relationships, and you can quickly just become another client, and they another vendor.

However, I really connected with OptiSol Business Solutions’ team, and we had several great conversations. Beyond development work, we also talked about cultural differences, holidays, my daughter, and how this app could benefit my family. They really took an interest In who I was as a person and wanted me to be successful.

Furthermore, I’ve had several investors express interest in my app, but my technical knowledge just wasn’t up to par. Despite the time difference, they went out of their way to speak to the investors so that I could secure more funding. They even assigned their best English speaker.

Are there any areas they could improve?

No, nothing comes to mind. If I had to say something, it would be the language and cultural barriers. Some things were lost in translation, and it took a few tries to get them to understand my perspective. That being said, they made a strong effort to understand me, so I commend them.

5.0
Overall Score They went above and beyond what was necessary and genuinely cared about me and my dream.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They communicated clearly about our scheduled meetings and did their best to accommodate the time differences.
  • 5.0 Cost
    Value / within estimates
    While they weren’t the lowest, they were a fraction of their competitor’s prices. The quality of their service justified the cost.
  • 5.0 Quality
    Service & deliverables
    They delivered exactly as promised and adhered to timelines.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them to several people. They excel at realizing ideas and getting people to follow through.

Web Development for Construction Software Company

"We could not have gotten to this point at the same cost without them."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2017 - Ongoing
Project summary: 

OptiSol has developed a corporate web platform on PHP and MySQL. They also provide ongoing maintenance and business analysis to improve the software. 

The Reviewer
 
11-50 Employees
 
Orange County, California
Director of Technology, Construction Software Company
 
Verified
The Review
Feedback summary: 

Assistance from OptiSol was critical to publically launching the platform. The team manages the project effectively and suggests valuable enhancements. Their excellent codewriting skills and friendly, proactive attitude have made them a trusted partner.

BACKGROUND

Introduce your business and what you do there.

I am the CTO of a construction company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OptiSol?

We formerly had in-house developers, but reduced our staff because of attrition, personality issues, and budgetary concerns. We needed someone to work on our project, and decided to seek an offshore programming partner.

SOLUTION

What was the scope of their involvement?

Using PHP and MySQL, OptiSol has worked on a website that manages many aspects of our business. They also provide business analysis to identify ways in which we could improve the software’s workflows.

What is the team composition?

My primary contact is their business analysts. I’ve also had frequent calls with their data science director and our two current developers. We’ve worked with three other developers on an as-needed basis over the collaboration. I’ve also had frequent conversations with the tech lead, who has been on the project since day one.

How did you come to work with OptiSol?

We were initially looking for contract developers, not offshore groups. Someone from OptiSol responded to our post, and we decided to try their services. Rather than just having our software needs dictated to them, they’ve been actively involved in the architecture of the platform.

How much have you invested with them?

The total cost of their services has been around $40,000 so far.

What is the status of this engagement?

Our first contact with OptiSol was in April 2017. We formalized the agreement in May. They are continuing to provide new feature development and maintenance. We will likely engage the team for years to come.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any statistics, but I do know that when we started the project, the platform was not suitable for public launch. OptiSol has brought it to where it needed to be. We could not have gotten to this point at the same cost without them.

How did OptiSol perform from a project management standpoint?

Our experience has been excellent. They’ve done a great job of managing the workflow and our expectations about when things would be delivered.

What did you find most impressive about them?

I haven’t worked with other offshore teams, so I couldn’t say if others are as good as OptiSol. I doubt that they are, though. The thing that distinguishes them in my mind is that they’re good people. I look forward to our weekly conference calls because they’re fun to talk to and understand our business.

With every call, they announce the progress they have made. Compared to the lack of progress we saw with in-house developers, it’s like night and day. I’m happy with OptiSol, and I hope that the relationship will continue like this for a long time.

Are there any areas they could improve?

I’ve painted a rosy picture of the relationship so far, and it has been good overall. It did take longer than expected to get the first deliverables from them, but they still delivered more than what we would have gotten from our in-house developers. We were still happy, but the initial challenge existed because OptiSol underestimated the complexity of our project. They promised some code earlier than they could deliver it, but the ultimate result was functional and required very few bug fixes.

We occasionally encounter some language issues, but they are not roadblocks to our progress. In general, it’s been an overwhelmingly positive experience.

5.0
Overall Score Based on the quality of the code, the value of their services, and the friendliness of the team.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They do an excellent job for the most part, but deliverables have occasionally been delayed.
  • 5.0 Cost
    Value / within estimates
    We couldn’t have a comparable team in-house, at the same cost.
  • 5.0 Quality
    Service & deliverables
    Everything we’ve received has been top-notch. It’s as good or better than the code written by our in-house team.
  • 5.0 NPS
    Willing to refer
    I have recommended them to several people looking for programming services.

iOS & Android Dev for Personal Development Mobile App

"The team is super helpful, immensely professional, and always understood my exact ideas."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2016 - Jan. 2018
Project summary: 

OptiSol Business Solutions designed and developed both software and a mobile app for iOS and Android. The platform includes an integrated affiliate program that includes categories of personal development.

The Reviewer
 
1-10 Employees
 
Phoenix, Arizona
Michael Hilliard
Owner, Amazing App LLC
 
Verified
The Review
Feedback summary: 

The team deftly translated the initial concept into an actual working product that launches next month. A fee schedule allows payment as concrete milestones are hit, which offers consistent transparency. Multiple project managers facilitated clear, reliable communication and a smooth workflow.

BACKGROUND

Introduce your business and what you do there.

I own a company called Amazing App. We are a personal development mobile application.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OptiSol Business Solutions?

OptiSol Business Solutions helped me develop both software and a mobile app for iOS and Android.

SOLUTION

What was the scope of their involvement?

OptiSol Business Solutions completed the entire design, backend and frontend development for an app with a built-in affiliate program. It’s designed to help people who are interested in personal development. The team aggregated several related categories into one web tool. Users can access it online or through a mobile device, and both versions communicate with each other.

While we were launching the app, I was both running and preparing to sell another company I owned. The sales fell out twice, which limited the amount of time I could allocate to this project. During the numerous times when I fell behind in sending materials, they were always patient. It was always a simple process to request even unforeseen changes.

What is the team composition?

I worked with a few different project managers, including Roger Smith, Praveen Kumar, and Vadlamani Madhu.

How did you come to work with OptiSol Business Solutions?

Roger Smith contacted me after I posted about this project online. He was my original project manager, and might also be a sales rep. I interviewed a dozen companies, and he was better than anyone else at understanding my goals. It really felt like I was meant to work with him.

How much have you invested with them?

We've spent about $25,000 so far.

What is the status of this engagement?

The project started in April 2016, and we have an ongoing working relationship. They currently handle maintenance and tech support and make any required updates. We're still making changes before next month’s public launch.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their team is incredible and did an amazing job of translating my concept into an actual working product. I don't have any financial statistics, but I doubt the app will fail. If it does, I know that wouldn't be their fault. Their work was phenomenal from every angle, including both what the user sees and the inner workings that help everything flow together.

They have a really cool fee schedule where we paid them as they hit certain milestones. Many companies want half the cost or more upfront, which requires a blind leap of faith that they'll do a good job. With OptiSol Business Solutions, you pay for performance and have a consistently transparent view of their work.

How did OptiSol Business Solutions perform from a project management standpoint?

Each of our project managers was well-chosen for our project. I wasn’t in direct contact with any of the developers, which would have been challenging. They did an amazing job of both understanding exactly what I wanted, and translating requirements to the programmers. At times when I was off schedule, they were great at getting me back on track.

What did you find most impressive about them?

The team is super helpful, immensely professional, and always understood my exact ideas. The payment milestones program was excellent. I appreciated how often they asked how they could help us reach our goals. If there’s ever a breach in dialogue, there are so many team members that you never feel alone.

Are there any areas they could improve?

My work with other companies involved limited resources, so a weak line of communication signaled almost certain disappointment. That's just not the case with OptiSol Business Solutions. I have no negative feedback, which is a rare thing to say about a company.

5.0
Overall Score The entire ongoing relationship, from laying out the project to the payment structure, has been great. The line of communication is phenomenal.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Even at times where I put us behind schedule, they still helped me get back on track.
  • 5.0 Cost
    Value / within estimates
    Our communication has been great since the very beginning. They certainly weren't the most inexpensive option, but they were by far the best.
  • 5.0 Quality
    Service & deliverables
    They went above and beyond what they promised to deliver. Even when I requested changes, there were no headaches and they never increased prices.
  • 5.0 NPS
    Willing to refer
    I've already recommended them once.

Node.js & HTML Development for Online Gym

"I can always get a quick answer from them, and they fix any critical bugs fast."

Quality: 
4.0
Schedule: 
3.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
Less than $10,000
Project summary: 

OptiSol augments development of a web platform using Node.js, HTML5 with Bootstrap, and an SQL database. They also manage Amazon Web Services server load.  

The Reviewer
 
1-10 Employees
 
London, United Kingdom
CEO, Online Gym
 
Verified
The Review
Feedback summary: 

Assistance from OptiSol swiftly advances development projects while maintaining high quality standards. The agency charges for tasks completed rather than hours worked, regularly reports on progress, and promptly responds to requests. Their efficiency and affordability make them a solid partner.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of an online gym for people with specific health conditions. I manage most of the company’s strategy myself. Since I come from a technical background, I also handle a lot of the development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OptiSol?

We were moving at a faster development pace than I could handle myself, so I started to look for extra resources. It wasn’t for a specific project, but rather our general development pipeline.

SOLUTION

What was the scope of their involvement?

OptiSol provides general development for my platform. The web stack is Node.js, alongside HTML5 with the Bootstrap framework. We use SQL for the backend database.

They have also worked to set up our server infrastructure, including a test server using Amazon Web Services. This has helped handle and streamline those server loads.

I always provide web designs, so they haven’t worked on those. OptiSol has interpreted those designs and developed the backend framework that supports them. They’ve also handled project management.

What is the team composition?

OptiSol provided a project manager who takes my specifications and describes them in more detail. I speak to her daily. Another member takes care of invoicing and other business details. I am also in touch with the project's lead developer.

How did you come to work with OptiSol?

I found them on PeoplePerHour.com, a U.K. freelancing site. I chose OptiSol based on their ratings and certifications on the site. They offered a good balance of price when compared to U.K. or international developers. After finding a review for their company from one of my friends, I contacted her, and she recommended them.

What is the status of this engagement?

I started working with OptiSol 18 months ago. The collaboration has been flexible; I used them when I needed to use them. One large project, for a specific piece of functionality, extended to 12 weeks. After that, I no longer needed support, and we certainly didn’t have the money to outsource for quite a while.

I have asked OptiSol to complete little pieces of development since then. I’m currently recruiting them for a monthlong project, and we have a 10-month project coming up. I will be engaging with them for most of 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The tasks I’ve given OptiSol are based on our business decisions about which functionalities need to be developed. Our three-month-long piece of development failed as a feature, so we need to iterate on it. This is in no way their fault, though.

Our internal team consists of three people, and the other two are non-technical. They don't have any input on the quality of work, but they have enjoyed the fact that we can speed up the development process.

How did OptiSol perform from a project management standpoint?

They’ve surprised me by performing very well in this sense. OptiSol has been flexible about workflow, but they also suggested using the Pivotal Tracker platform. I’ve adapted it to work for me, given that I am a developer who needs a lot of input on testing results. They’ve endeavored to put a good system in place.

We tried to have weekly meetings, but I didn’t feel that was necessary. We did overrun timelines in certain weeks, based on what we thought we could achieve, but I wasn’t charged for the extra time.

What did you find most impressive about them?

They’re easy to contact and accessible at any hour of the day, despite our time zone differences. I can always get a quick answer from them, and they fix any critical bugs fast.

They don’t work on a time basis so much as they work on projects. If a feature is quoted as taking a week, OptiSol won’t overcharge me if it takes two. They work to complete the project and the features they promised. I was never asked for extra money.

Are there any areas they could improve?

Toward the end of the project, there was a point when I felt that their development work wasn’t as good as it had been in the beginning. I should have managed it better, but I believe that a different developer was assigned to the project. Keeping in touch with the client about changes in the team would be useful for managing the quality. I’ve been happy working with them, and continue to be satisfied.

4.0
Overall Score The cost/value ratio is beneficial to us, as a bootstrapped business. Timeline slip-ups have been the only negative aspect.  
  • 3.0 Scheduling
    ON TIME / DEADLINES
    There’s been a lot of overrun in terms of scheduling, week-on-week.
  • 5.0 Cost
    Value / within estimates
    For this cost, I don’t think I could get the same level of quality anywhere else.
  • 4.0 Quality
    Service & deliverables
    OptiSol delivered what I asked them to, but I felt a drop-off in quality towards the end of the project.
  • 4.5 NPS
    Willing to refer
    I rate them based on cost-saving and quality, but I am always torn between outsourcing and using in-house development.

Web & App Development for Social Networking Platform

“They're doing an A+ job... Our experience is pretty flawless.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2016 - Ongoing
Project summary: 

OptiSol established the web and mobile iterations of a social networking platform. After building an early viable product in less than a week, they incorporated streaming services and a payment gateway.

The Reviewer
 
1-10 Employees
 
Brandywine, Maryland
Harold Jackson
CEO, Stars Branding Network
 
Verified
The Review
Feedback summary: 

The beta phase is successful and the 800+ userbase grew from word of mouth. OptiSol is communicative and utilizes a variety of tools to manage the project, including InVision, Pivotal Tracker, and the app itself.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Stars Branding Network, a social networking platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OptiSol?

We wanted an app developer.

SOLUTION

What was the scope of their involvement?

They developed the entire platform for web, Android, and iOS. They’ve done a great job with our streaming services and our payment gateway.

What is the team composition?

We have a team of about 12 people. We communicate directly with an iOS development lead, a team member who collects information and translates it for the developers to code, and a project manager.

How did you come to work with OptiSol?

I found them through the internet and some reviews. I contacted about 10 developers and companies in the U.S. and abroad. They were professional and really quick to answer my questions, which got me excited and motivated to move forward with them. They built a working platform for me within about six days, which was very impressive.

How much have you invested with them?

We’ve spent over $100,000.

What is the status of this engagement?

We started working together about a year and a half ago, around September 2016. We’re still working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s an innovative platform. We started with nothing and are now up to 800 users and growing. We start advertisements and a TV campaign next month ahead of our full launch on March 1, 2018. So far all our users came to us through word of mouth during our beta testing.

How did OptiSol perform from a project management standpoint?

They're doing an A+ job. We use a number of tools, including InVision, Pivotal Tracker, Skype, and the app itself. We also communicate through phone and email, and we have a free conference call service we use. We can contact them at any time, either in off hours or during the business day.

What did you find most impressive about them?

The main thing is their communication. They’re very well organized when gathering information, even more organized than we were, and they gave us what we asked for.

Are there any areas they could improve?

Our experience is pretty flawless. We didn't really have any issues with them at all.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Austrian Technology Company

"I was very satisfied with them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2015 - Jan. 2016
Project summary: 

OptiSol Business Solutions developed a mobile fitness application, including the integration of video synchronizations. They were provided a simple specification, and created a technical plan for the project.

The Reviewer
 
1-10 Employees
 
Vienna, Austria
Christian Eder
Head of Technology, Quantoras
 
Verified
The Review
Feedback summary: 

The app was developed with full functionality and matched the original specification. It was a small project, but they maintained regular communication and created a friendly work environment among teams.

BACKGROUND

Introduce your business and what you do there.

I’m the head of technology for an information technology company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OptiSol Business Solutions.

We wanted to create a mobile app as a side-project but didn’t have the time for it.

SOLUTION

What was the scope of their involvement?

We had a business idea and provided them with a specification of the app we wanted in very simple words, not a technical specification. We went to them and asked them if they could build such an app, and if so how they would work technically.

They developed a fitness application, but for house exercises with video. The user could start a video and do the exercises, and the video would pause during that time and then resume afterwards. They developed the framework in Ionic and the backend in Firebase. One of the main technical challenges was that it had a lot of synchronizations.

What is the team dynamic?

We had a project manager who we mainly worked with, but they’ve got quite a large team.

How did you come to work with OptiSol Business Solutions?

I found them on an Ionic forum where they had posted for another project. I contacted them and liked the small size of the company, and particularly liked the references that they provided.

How much have you invested with them?

Around $2,000.

What is the status of this engagement?

We started working together in October 2015, and the project was completed in January 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They developed the app in accordance with the original specification I had sent them and the functionality was great. It was a super small project.

How did OptiSol Business Solutions perform from a project management standpoint?

They did very well. We used Pivotal Tracker and Skype for communication on a regular basis.

What did you find most impressive about them?

They are very friendly, and apart from that, they have a large team and I have a feeling they have plenty of resources in the background.

Are there any areas they could improve?

Sometimes, the Skype connection could have been a bit better. Otherwise, I was very satisfied with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I was very impressed.
  • 4.0 Cost
    Value / within estimates
    There are some Indian companies that are cheaper, but they don't have the same quality.
  • 5.0 Quality
    Service & deliverables
    They met the specifications.
  • 5.0 NPS
    Willing to refer
    I was very satisfied.

Web App Design & Development for Tech Startup

"OptiSol is an exceptional company and they are very good at what they do."

Quality: 
5.0
Schedule: 
3.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Apr. 2013 - Ongoing
Project summary: 

OptiSol Business Solutions provided technical resources for the development and design of an e-commerce platform, using languages such as MongoDB, AngularJS and Node.js throughout the project.

The Reviewer
 
1-10 Employees
 
United Kingdom
Founder & CEO, Tech Startup
 
Verified
The Review
Feedback summary: 

Methodical and deliberate in their approach, OptiSol Business Solutions produces a significantly higher level of quality in their development work than other firms. The new web app is free of bugs and function deficiencies and has been positively received in the market.

BACKGROUND

Introduce your business and what you do there.

I am the founder and CEO of a tech startup in the e-commerce space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OptiSol Business Solutions?

We were trying to build our product and needed design and development services for a web app.

SOLUTION

What was the scope of their involvement?

We scoped an MVP, mapped-out and planned it, and iterated based on customer and market feedback through dozens of development cycles over a period of 18 months. We built a platform which did what we envisioned for it to do at the start of the project. It took a significant amount longer than we thought, but we did get there in the end.

OptiSol built a batching algorithm which was one of the technical challenges we faced. The software itself wasn’t technically-challenging because it used existing tech. The batching algorithm and the open-order book were the most advanced parts, though both are basic in terms of functionality. If we do develop anything remotely more advanced, it will be at a later point.

We used MongoDB, the Express.js, AngularJS and Node.js. I’m not a developer, so OptiSol made those choices based on our final use cases. I believe the stack is called MEAN, and it’s standard for what we built. They are up-to-date with the latest techniques.

What is the team dynamic?

Jayakumar Radhakrishnan [Co-Founder, OptiSol Business Solutions] acted as our business analyst, and we had a lead developer. I mostly worked with them during my time with OptiSol.

How did you come to work with OptiSol Business Solutions?

I initially spoke with one of their business development people 5 years ago, on a now defunct platform called Elance.com. They understood the parameters of what we were trying to do quickly, which is why I chose OptiSol.

How much have you invested with them?

The total cost has been between $150,000 and $250,000.

What is the status of this engagement?

We started working with OptiSol in April 2013 on a different initial project. The current one is still ongoing. We’ve paused development while we get some feedback from the market.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a good product market fit. The platform is converting well, and is functional from this point of view. We don’t have any technical risk, given that it’s doing what it should be doing, after the usual bug-hunting process. We haven’t properly launched it yet due to a remaining market risk with our model.

How did OptiSol Business Solutions perform from a project management standpoint?

This was a bootstrapped project. For the first startup project we did with OptiSol, where we were funded, their project management was excellent. We had a dedicated product manager then, but didn’t have one this time, because the project was bootstrapped. When OptiSol has the budget for product management, they’re very good at it. I couldn’t fault them there. We used Trello, Slack, Skype and Pivotal Tracker.

What did you find most impressive about them?

I’ve worked with an awful lot of freelancers over the years, and OptiSol is head-and-shoulders above most of them. It’s still not perfect, but they are better than the vast majority. They do what they say they will do eventually, even if they will sometimes be slow and methodical. Thinking about it, we’d prefer the work to be done slowly and right, rather than quickly and wrong. I’ve stuck with them through two projects, and I’m pretty happy.

Are there any areas they could improve?

I wish they would spend more time in the initial stages of the project to scope it out better. This is more of a reflection on the project we’ve just finished than a criticism of OptiSol. It would save everyone a lot of time in the long run, but I can understand why this stage would be brushed over by OptiSol in order to get the business in the door. It can be costly for everyone concerned, eventually, which is a bit of an issue.

4.5
Overall Score OptiSol is an exceptional company and they are very good at what they do.
  • 3.5 Scheduling
    ON TIME / DEADLINES
    Timelines do regularly slip, but this is sometimes my fault. It was unusual for OptiSol to meet a timeline.
  • 5.0 Cost
    Value / within estimates
    They’re great value for money given the quality they produce.
  • 5.0 Quality
    Service & deliverables
    We’ve had consultants from Accenture look at OptiSol’s code on GitHub. Everyone has been universally impressed by the amount of annotations, and how well it was structured.
  • 5.0 NPS
    Willing to refer
    I wouldn’t hesitate.

Mobile App Dev for Money Transfer Platform

"Even though particular areas of the project were not explained in detail, they were able to deliver as per my expectations."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2016 - Ongoing
Project summary: 

To ensure the Payment card Security Standards and compliance, OptiSol Business Solutions built the cloud based money transfer web and mobile application software and delivered it on time.

The Reviewer
 
1-10 Employees
 
Vancouver, Canada
Olga Bencini
Founder & CEO, AcceptLocal Online Ltd.
 
Verified
The Review
Feedback summary: 

OptiSol Business Solutions was able to build a complex secure financial platform according to requirements. Their professional team was able to cover all the areas of the software development and cloud based infrastructure, which is quite impressive.

BACKGROUND

Introduce your business and what you do there.

I am the owner of a fintech startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OptiSol Business Solutions?

The app is a money transfer platform that can be accessed via the computer, and we have it available for Android and iOS. I was looking for a partner to help build the software for both the web and mobile app.

SOLUTION

What was the scope of their involvement?

Initially, I was looking for an individual programmer to perform some specific development for this project as the rest of the development had already been completed by my business partner and his team. We had been in discussion with OptiSol, and after my business partner and I separated, I had asked OptiSol to provide me with an offer for the entire development of the product. They proposed an offer and I was satisfied, and then we moved forward from there. They ended up developing the entire software for the web and app. They were my personal development team.

It was important for me to have a very secure software. As it is a money transfer software, all the language and the cloud based software had to be secure. It was a challenge for OptiSol to choose the architecture platform. We had been in discussion regarding which language to use, and where the software should be based. In the end, we decided to base it in the Amazon Cloud, and use JavaScript languages, as well as other languages that they chose to add.

How did you come to work with OptiSol Business Solutions?

I found them through PeoplePerHour.com as I was initially looking for a developer to perform a small frontend job, and had contacted them last year when I was at the beginning stages of development. My business partner at the time had looked at their profile and saw they were knowledgeable in all the languages we wanted to use. They also had the full expertise in terms of their ability to perform future jobs which may be necessary to continue in the development of the product. What I really liked about them was that they were available at the time, which was a necessity for me.

How much have you invested in them?

We have spent around $60,000.

What is the status of this engagement?

We started working together in December 2016, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app has not been published yet.

How did OptiSol Business Solutions perform from a project management standpoint?

They were able to deliver the first phases on time and the communication has been quite good. They are very engaging. Because of the 12-hour time difference, their project manager collected all the information and provided great support. He communicated with the team and provided the project plan. They had offered me the use of their project management tool, which would allow me to contribute; however, the project is quite complex so it was easier for me in the end to establish a relationship with particular team members for a specific aspect, whether it was the Android leader or iOS leader, who I would connect to directly. The project manager would then follow up on all the communication and record everything within the tool, and made sure that everything was on time. It was easier for me to communicate in this way.

What did you find most impressive about them?

Although I provided them with specific documentation, as we were building a brand new software, it was not very detailed. As it is money transfer software, we needed to build an accounting system and had to be able to connect to the Visa card network, which was quite complex.

I was surprised by how enthusiastic and inspired they were, and even though particular details of the project were not explained, they were able to deliver it how I wanted it. I also like that they use InVision, which in a way replaced the project management tool, as they were able to present the product in a mock-up way. We could then follow the progress, and they designed it precisely as I wanted it, and that was impressive.

5.0
Overall Score It was a great experience. I had the opportunity to visit with them at their office in Chennai recently, and I was really impressed with their dedication and knowledge.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They did a pretty good job in estimating all parts of the project.
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    Even though the deliverables were precise and designed in the way I wanted, unfortunately, there were times where some of the work wasn’t 100% perfect quality. It was corrected very quickly, though.
  • 5.0 NPS
    Willing to refer

Chemistry Formulation Solution for 3D Printing Company

"They're very responsive to suggestions and will pull a meeting together to ask how they could do something better."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2017 - Ongoing
Project summary: 

Recognizing the need for a software that can securely hold data and share confidential information within an organization, OptiSol developed a solution with integrated APIs and a project management capability.

The Reviewer
 
11-50 Employees
 
Concord, California
Ken Kisner
Founder & CEO, Molecule Corp
 
Verified
The Review
Feedback summary: 

The best part about working with OptiSol Business Solutions is their commitment to being readily available to their partners. They're even willing to work into late hours of the night depending on time differences. The solution they produced has already doubled efficiency levels.

BACKGROUND

Introduce your business and what you do there.

My organization is Molecule Corp. We are a startup that's a little over 3 years old. We're an innovation company focused on 3D printing and industrial inkjet. We design and sell the chemistries going into those markets. I'm the founder and CEO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OptiSol?

During the R&D cycle within the chemical industry, there's a consistent issue with keeping track of formulas and sharing information within the organization while keeping certain parts of that information confidential within the organization.

Most of the industry uses lab notebooks to keep track of their formulas. When a person is done with the notebook, it goes on a shelf and it's not very secure. Somebody can walk out with a lab notebook and have all of the work you've done.

Excel is also commonly used in the industry, which again is an insecure method since anybody with a thumb drive could walk away with your technology. It's a bad way of sharing knowledge within the company.

I wanted to create an efficient way for people to formulate new chemistries and share them within the community while protecting the IP.

SOLUTION

What was the scope of their involvement?

We designed the software internally. It's called Albert. OptiSol Business Solutions created the software stack that we've utilized to suffice our needs as an organization. The software they designed solved the problem that we had, and we've actually re-engaged with them to develop more technology.

They designed the software which also includes a project management solution. We define all of our projects' targets and divide them into phases. Those phases are shown on a calendar where we can visually see how far along our in-house projects are. As people work towards these targets, we can see exactly how each project is meeting the demands of the customer. We also implemented APIs that bring in a huge amount of additional information from the internet so that the innovators and chemists have access to that information at their fingertips.

What is the team dynamic?

We had a whole team of people. We worked with Prem, Selva, Karthik, and Ravi. We met with Ravi every single morning from 9 to 10 o'clock for the last 7 months. He was the day-to-day lead on our project, but all of them were very, very accessible.

How did you come to work with OptiSol Business Solutions?

They were our first partners. I have an employee here that worked in the software environment for a few years. He was aware of OptiSol and actually built a software package with them in a previous career. We put together very detailed requirements documents and put them out to bid. Not only was OptiSol incredibly competitive financially, but their response to our document was incredibly thorough.

How much have you invested with them?

The costs that we have incurred is about $50,000.

What is the status of this engagement?

We engaged with them the first week of January 2017. The project has been completed. I've invested in this software independently of this company, so I have a separate company that is holding the software and licensing it to my other company. We plan on deploying it into the chemical industry as a revenue source amongst itself. I expect to be engaged with them for at least a couple more years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I now have all my intellectual property protected. The entire company has visibility of the things that I need them to have visibility of, so the efficiencies there are phenomenal.

The number of chemical formulas or batches that make have doubled. With the new tool developed by OptiSol, we can make more batches and get results from those batches, which we are then able to make decisions on. With the same number of people, we are performing twice as much work.

How did OptiSol perform from a project management standpoint?

They do extremely well. Luckily, I have an employee here that is incredibly good at project management. I think that we have actually helped OptiSol in this respect. We utilized a couple pieces of software where we put in our requests in phases to keep track of what we're expecting and how they're performing. We've worked together constantly to improve that process, but I've been very pleased with it.

What did you find most impressive about them?

I didn't feel the pain of them being in India, and I think that's unique. One of the biggest concerns I had going into the project was the fact that they were in India. Like a lot of people in India, their English is phenomenal; it's not difficult to understand. Even with us being on the West Coast, they made time to ensure that we had plenty of time to work with them in our comfortable mornings.

If we needed to have longer discussions, they stayed into the wee hours of the morning working with us without complaint or without even mentioning the fact that they had missed dinner and bedtime in India. It's very comfortable to work with them in our hours to get the project done. It was easy enough that it was largely unnoticed; no different than working with a company in the US.

Are there any areas they could improve?

They're very responsive to suggestions and will pull a meeting together to ask how they could do something better. One of the things that we improved on in the last 6 months is the method that we utilized to keep track of the project. I think we both learned a lot from that process. It's our first attempt at developing the software, and I think that they improved dramatically from the beginning to the end.

As we were deploying parts of the software, we learned a lot of things that we wanted and therefore the timeline would slip because they were taking on more effort. I don't think that was a negative. I thought they were very open and didn't push back on any changes we asked for, which was really nice. The project would creep a bit timewise, but I always blamed it on us for adding more effort that they were required to do.

5.0
Overall Score My experience has been incredibly positive. They were incredibly easy to work with, even with changing requirements.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    I blame 90% of the delays in timelines to our changes in requirements. Often, they would work on weekends to catch up if they were behind.
  • 5.0 Cost
    Value / within estimates
    They are incredibly competitive, but are only a fraction of the cost of US companies. They are definitely the most professional of the foreign companies that we were looking into.
  • 5.0 Quality
    Service & deliverables
    I'm very happy with the result of the software. I'm getting all of the advantages out of it that I expected and more.
  • 5.0 NPS
    Willing to refer
    I have already recommended them twice, and I expect to recommend them several more times as I meet people that need these types of services.

UX/UI Development for Event Sharing App

"The passion that they've had for the project, all the way up to the top of their organization, was fantastic."

Quality: 
4.0
Schedule: 
3.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2015 - Ongoing
Project summary: 

OptiSol Business Solutions provided both the backend and frontend development of the client's app on iOS and Android devices to create an optimal user experience.

The Reviewer
 
2-10 Employees
 
San Francisco, California
Nick Talken
Co-Founder, Hype
 
Verified
The Review
Feedback summary: 

Passionate about their vision, OptiSol Business Solutions believed in what the client wanted to accomplish and delivered a quality product as a result.

BACKGROUND

Introduce your business and what you do there.

We provide a social application for event sharing. It includes photos, videos, and other types of media. We have been around for one year. I am a co-founder of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OptiSol Business Solutions?

We needed help building our app.

SOLUTION

What was the scope of their involvement?

OptiSol Business Solutions started working with us at the beginning of our product's lifecycle. They were in charge of the backend, including AFP web service calls and SQL procedures, as well as the front-end for both our iOS and Android apps. OptiSol Business Solutions assigned a backend team as well as user interface [UI] designers to our project. We started the process with InVision storyboards focused on making the best user experience possible. We're a young team, so it was nice to have partners within OptiSol Business Solutions who had experience with the different technologies we were trying to implement.

How did you come to work with OptiSol Business Solutions?

We evaluated a few of offshore and onshore companies, looking for a team with full-stack capabilities, from the backend SQL servers to the frontend UI design. We looked at teams in San Francisco as well as Ukraine and India. The price was the first decision factor. Onshore companies were simply too expensive, quoting us between $500,000 and $1,000,000 for just an initial prototype. That would amount to a lot of risks before we even validated the product in the market. We started looking offshore, taking into account the passion and capabilities of the teams, more than just the price. We ultimately chose OptiSol Business Solutions because they were incredibly passionate about our vision, and they liked working with small dynamic companies.

How much have you invested with OptiSol Business Solutions?

The cost of OptiSol Business Solutions' work has been around $80,000 so far.

What is the status of this engagement?

We signed our contract with OptiSol Business Solutions at the end of December 2015, but the actual work started in January 2016.

Our initial plan was to simply use an offshore team as a catalyst for our company, instead of having a continued relationship. We have been slowly transitioning parts of the work to our office over the last year, which makes it easier to maintain the codebase. We see OptiSol Business Solutions as eventually becoming a support organization for us.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We have recently released our apps, which makes it hard to have good statistics for them. The main result has been the validation of our initial assumptions in terms of the market value of our product. There is still a lot of work to do in order to reach our goal, especially in terms of user experience. That's our weakest point at the moment. The logic and codebase are solidly-built, but we haven't focused enough on user aspects. We have been beta-testing for a couple of months, and have seen people adopt our technology.

How did OptiSol Business Solutions perform from a project management standpoint?

OptiSol Business Solutions has used the standard industry tools in order to manage our project backlog and user stories. We work in a modified scrum environment, assigning different project managers for each project. There will always be issues and miscommunications, especially given our time difference and language barrier, but everything revolves around putting processes and tools in place. We use InVision, Pivotal Tracker, Slack, and other standard tools in order to ensure that everything is done timely and efficiently.

What did you find most impressive about OptiSol Business Solutions?

I appreciate OptiSol Business Solutions' passion. Many people can write software, some better than others, and their team is in the middle. OptiSol Business Solutions isn't exceptional, but definitely not bad. The passion that they've had for the project, all the way up to the top of their organization, was fantastic. One of the company's founders has been present for all of our calls, helping interface between developers, handling project management, and providing ideas for additional features. This was definitely unexpected, and it's a reason for choosing OptiSol Business Solutions.

Are there any areas OptiSol Business Solutions could improve?

We like their work, but a big challenge has been the 12-13-hour time difference. It leads to one or both of our parties working at an inconvenient time for them. We have mostly made that sacrifice, working from 9 PM until deep into the morning, ensuring that everyone's aligned. Both of our companies have been growing and learning at similar rates. OptiSol Business Solutions has improved many of its processes over the course of our relationship, managing GitHub better and ensuring that releases are more well-planned, and don't conflict with our own work, especially since we've started to work on the same codebase. This type of setup requires good synchronization between developers, which can be challenging for any organization, no matter how large.

What tips or recommendations could you share that might increase the likelihood of success with OptiSol Business Solutions?

Clients should get consultants beforehand, who can provide a structure for OptiSol Business Solutions to work within. They're a dynamic company, and they will work in the way they see best if the client doesn't provide a structure. It's often a matter of perspective, and not of right or wrong, but different clients have different preferences.

4.0
Overall Score There are exceptional as well as average aspects of OptiSol Business Solutions. We are happy with our work and definitely plan to engage with them in the future.
  • 3.5 Scheduling
    ON TIME / DEADLINES
    OptiSol Business Solutions has pushed hard to get the work done, but it can be challenging to estimate the exact workload. OptiSol isn't a slow group, but they can provide wrong estimates.
  • 5.0 Cost
    Value / within estimates
    OptiSol Business Solutions has provided better value-for-cost than anyone else I've seen.
  • 4.0 Quality
    Service & deliverables
    There is wide variability in terms of team members' experience and knowledge. Some of them can have weak points, iOS being one of them.
  • 5.0 NPS
    Willing to refer
    I've already done it.