Optimum7

Introduce your business and what you do there.

I’m the owner of an e-commerce company selling a few t-shirts, sweatshirts, hats, and tank tops for men and women.

What challenge were you trying to address with Optimum7?

I had no experience in BigCommerce, so I needed a partner that could ramp up my website. That way, I could learn about the site’s backend but not worry about getting it up and running at the same time. As a result, I engaged Optimum7. This was before I learned that BigCommerce had five-star customer service and a 24-hour hotline.

What was the scope of their involvement?

Optimum7 did some customization to the website’s theme to make it suitable for our business in terms of branding. They were asking about shipping features, but I ended up connecting the shipping part myself. The same went for taxes. On top of that, I gave them a website copy, which was incomplete. I wanted to populate the site with the basics first and see how it looked without me doing everything on my own. 

What is the team composition?

I initially worked with Brandon (Account Executive) but then migrated to Ayse (Managing Director). Ayse served as the project manager and lead developer; she was one of my primary points of contact. One of their owners was on all of our boards. Another person was reviewing the tasks. 

How did you come to work with Optimum7?

I found Optimum7 through Clutch. They had great reviews and everything seemed to line up the right way. They looked good and I thought they could assist me. They were probably overqualified but I decided that that was good; I was going to pay around $200 an hour for their service, and the team should tell me how we could get the project done the right way. 

How much have you invested with them?

I spent around $2,000. 

What is the status of this engagement?

Our engagement lasted from November 2021–May 2022. 

How did your relationship with the vendor evolve?

Optimum7’s bedside manner was brash. They wanted me to give them what they needed right away even though I told them I was still working on it. Specifically, they wanted me to review some things but I didn’t have the time because my family had been sick due to the COVID-19 pandemic. Then, the holidays came. After having no communication for three weeks because of the sickness, I came back to the project around the new year. They told me they were going to end the engagement if I didn’t respond — they came at me hard. I emailed them, and their team explained that some people had dropped off other projects before. I told them I didn’t stop communicating; I was just sick.

In any case, we got past that and continued the engagement. However, what upset me was that I paid them $2,000 for 10 hours of work, but the amount of work they did was equal to only two hours maximum. I gave them a list of products, and they created one product category for me. They didn’t do it correctly. If I used their model for the other product categories, I would’ve spent a lot of time doing things incorrectly. That was when the fear of wasted money hit me. I realized that whoever developed the site didn’t care about it enough to make sure the product example was correct. 

A lot of other things on the website were broken. For instance, the Captcha feature was off the screen — users literally had to pull the screen and click it at the same time. The Optimum7 team left it at that state. Apart from that, their resources added a ton of copy that I never gave them. Some were good, while others weren’t. I tried to speak about it in a kind manner to know who wrote the copy, but they didn’t even acknowledge that it was them. They put some nice things on the site, but I didn’t know how to remove them. Eventually, I ended up asking for rework on things that I didn’t even ask them to do — all while they were billing me. 

How did Optimum7 address the challenges that arose?

The Optimum7 team didn’t advise me on anything beyond my questions; they didn’t provide guidance or support to me other than what we’d asked them to do. I had a feeling that they were done with me from the start — they did the first round of changes, and they seemed upset that I asked for a second round. 

Moreover, they wouldn’t provide me with alternative solutions. There was never a communication of clarity to confirm my request. Their resources would do what they thought I requested. How would I even know that that was the best solution? I was frustrated in that regard. 

How was project management handled?

Optimum7 took 2–3 days to respond to me and longer to do the work. Sometimes, they wouldn’t respond unless I ask them what was happening. It seemed like they were ghosting me; they left me alone to the point that I decided to ask them one last thing. It wasn’t even a heavy request — I only needed them to fix the footer of the site’s mobile version. The footer was so wide that it wasn’t optimized for any type of phone. 

They managed to fix the footer, and I gave them other small requests. I asked them to put the logo of our sibling charity organization on the footer of the site. However, they put the logo of the e-commerce site instead of the charity. They also put the charity’s link there, which I couldn’t remember asking them to do. I couldn’t change these because everything was hardcoded.

Overall, a lot of issues were unresolved. I realized that what Optimum7 did to my website could be done easily over a couple of hours on the phone with BigCommerce’s support. There was also no point person ever to get on the phone with me other than their sales representative. We only had cold email communications. The long and short of it was that I shouldn’t have picked Optimum7 to help me out on this project. 

Is there anything that the vendor did well or that you would consider a strength?

No, there was none. 

In what specific areas can they improve?

Optimum7 should improve their customer communication. Once they improve this, they can do everything else in a better way. They should also aim for better customer satisfaction and a better way to engage their customers. 

Do you have any advice for potential customers?

The best way to avoid the situation I’ve gone through is to spend more time on BigCommerce's customer support line. Optimum7 is only for actual software development and not populating information or anything else. 

Introduce your business and what you do there.

I’m the owner of an e-commerce company. 

What challenge were you trying to address with Optimum7?

We engaged them when we bought the e-commerce business. Our team knew we had to hire a team upfront to provide services to us since we didn’t have the internal expertise to do it. 

What was the scope of their involvement?

Optimum7 handles all of our digital marketing needs from SEO to PPC ad placements. They’re also doing some development work. We use the BigCommerce platform, but the team has done many special customizations for us to have better automation than what the basic platform provides. We don’t want to switch to another platform because BigCommerce is working well, and Optimum7 already has expertise in BigCommerce. I’ve also experienced switching to another provider before, which didn’t go well.  

In terms of research, the Optimum7 team has assessed the company’s previous owner and past markets, coming up with a new strategy for us. For instance, they’ve helped us do Facebook marketing, which the previous owner didn’t do. They’ve also helped us prioritize SEO as opposed to just PPC — this is part of the main reason we’ve hired them. 

Moreover, Optimum7 has done content development for our marketing efforts. They’ve scheduled quarterly press releases for us; the team has also updated and organized our site’s content. Each month, their resources also publish new content to further optimize our search rankings.

For development, we have a short but intense list of required automation features. For example, we want all of our orders to be transmitted electronically to our primary supplier. We also need live inventory updates on our website, along with real-time price updates. We have around 40,000 items on the website, and all of them need to be updated electronically.

What is the team composition?

I’ve worked with everybody on their team, including Arthur (Co-Founder) and Duran (CEO). They’ve assigned a marketing manager to the project. Apart from them, we’ve also worked with their development team, including junior- and senior-level developers.  

How did you come to work with Optimum7?

Optimum7’s marketing efforts for another website caught my attention, so I reached out to them when we were buying this business and talked about engaging them. We vetted three companies in total but ultimately decided to hire Optimum7. After our conversation with Arthur and Duran — we had multiple phone calls — I had a feeling that they understood our business better than any of the other teams we vetted. 

How much have you invested with them?

We’ve spent around $170,000 on their marketing services over the last 20 months and between $40,000–$50,000 on their development work. 

What is the status of this engagement?

We started working together in June 2020, and the engagement is ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

We’ve just about doubled the volume of our customers over a two-year period. Around 50% of the traffic that comes to our website is because of our SEO campaign, up from 25% previously. This is directly attributable to Optimum7’s work. Moreover, they’ve helped us get more accurate reports; previously, we had irregular reporting because of how the previous owner set up Google Analytics. 

How did Optimum7 perform from a project management standpoint?

Optimum7 delivers everything they promise. Some of our projects have taken longer than others. We’d have preferred quicker deliveries on a couple of them, but for the most part, they’ve done what they’ve said they’re going to do. 

In terms of communication, we talk at least once per month about our marketing campaigns; we use conference calls. For development, our communications are much more sporadic. We use Monday to collaborate. 

What did you find most impressive about them?

Duran’s understanding of how e-commerce businesses should work and function is impressive. Moreover, Optimum7’s experience level covers both medium and larger businesses. Duran and Arthur have pretty much understood what needs to be done from the beginning — they’ve offered solutions to us. 

Are there any areas they could improve?

Their development team is in a different part of the world. As a result, our communication can sometimes be challenging. This is just a hurdle that we have to clear. 

Do you have any advice for potential customers?

Stay in communication with the people that Optimum7 assigns. If you don’t get answers from them, their senior management team is always willing to step in and help. This is quite refreshing because a lot of other companies don’t let you talk to their senior management after the initial onboarding process. In fact, this is one of the things that kept us aligned with them — we can always talk to their senior management team whenever the need arises. That’s not a constant need, but when you need to have that conversation, they’re available. 

Introduce your business and what you do there.

I’m the co-founder of Laundry Sauce, a direct-to-consumer e-commerce brand that sells laundry detergent and related cleaning supplies.  

What challenge were you trying to address with Optimum7?

Our old website was performed poorly in converting. We needed to develop a new Shopify e-commerce site that visually appealed to and converted our prospective customers. 

What was the scope of their involvement?

Optimum7 developed our e-commerce website through Shopify. First, we discussed our challenges and expectations for the site. After that, we outlined the scope of work, which included a new Shopify website and integrations with Bold Commerce, Google Analytics, and tools for warehousing and logistics. 

Once everything was set, Optimum7 proceeded with the development. They’ve already finished the website, and they’re currently working on new product pages and site sections. 

What is the team composition?

I’ve worked with their CEO, a project manager, and two developers. 

How did you come to work with Optimum7?

We heard about Optimum7 through word of mouth. We were looking for development agencies that had e-commerce experience at the time. We interviewed several firms, and we liked that Optimum7 was very consultative. 

How much have you invested with them?

We’ve spent between $25,000–$30,000. 

What is the status of this engagement?

We started working together in May 2021, and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Optimum7 has successfully followed our timeline and scope of work. In fact, they’ve delivered the site 45 days before our deadline, so we can test and prepare for the launch. 

How did Optimum7 perform from a project management standpoint?

Optimum7 has performed very well with project management, and we’re delighted with their overall execution. Their ability to manage tasks internally and communicate outwardly is exceptional. We can’t ask for a better partnership. 

We communicate primarily through email. However, if we need to discuss something about the site, they’ll set up a virtual meeting and send a calendar invite. I can always pick up the phone and call them if I have a question. They’re open and willing to have a discussion whenever someone has an idea that comes into mind.

There has been excellent communication throughout the engagement. Their CEO even checks in with us and makes sure the project is moving along, and their project manager has been helpful the entire time. They’ve always delivered on time or ahead of schedule. 

What did you find most impressive about them?

They have expertise in e-commerce development — this allows them to become a consultative development shop. Working with them hasn’t been transactional. They’ve come in with an expert perspective and guided along the way. That has saved us money in the long run as we’ve been able to develop with their advice in mind. 

Are there any areas they could improve?

I can’t think of anything. 

Do you have any advice for potential customers?

Ensure you have a detailed scope of work and ask for guidance on e-commerce best practices and technology integration. Additionally, have a website design completed before engaging them for development. 

Please describe your company and your position there.

I am the Senior Project Manager and I was the one in charge of executing this website redesign project. I spent hundreds of hours with my assistant on this project and it was all wasted.

For what projects/services did your company hire Optimum7, and what were your goals?

To Consult, Redesign, and Migrate our webstore from Volusion to BigCommerce. We wanted to implement, new, advanced product filters and wanted web design to maximum conversions. Our expectations were that the experts we hired had the capabilities to deliver on this. We had more specific requirements like auto detect a range of cities from an entered zip-code on our check-out/shipping estimator page and they couldn't do it either.

How did you select this vendor and what were the deciding factors?

We chose them because they are a "Miami based" company and we worked with them before. The fact of the matter is that they have a skeleton crew in Miami now and have shifted all the labor overseas. We where baited and switched and fraudulently induced into the contract believing that we would be working with Miami based service providers. Previously they did good work and we had the ability to communicate with a Miami based project manager.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Full migration from Volusion to BigCommerce Consultation used for Redesign to Maximize Conversions Complete Overhaul and Redesign Implementation of Advanced Product Filters Streamlined Shopping Cart and Checkout page

How many people from the vendor's team worked with you, and what were their positions?

(3-4) people at most The bait and switch came from the COO who is their sales manager The Project Manager (in Turkey) only spoke to us once (1) Low-Level Developer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

WARNING! DO NOT USE THESE FRAUDS! We’re a small business that spent nearly 40k to have our website migrated to Big Commerce and redesigned but received such poor service and quality that we had to ditch the project and start from scratch with a new developer (after already paying them in full).

They will take your project and dump it on sub-par developers outside of the United States, including the Project Manager (which we only spoke to once). None of this is disclosed before you sign the contract. You are not even able to communicate with them over the phone, every change you need done has to be communicated via written messages, presumably because of language barriers, which also results in they delivered poor work because they couldn't interpret the written instructions correctly.

The most important part of this project was consultation and design, which we received absolutely none of, despite paying a significant sum for this service. They simply migrated all the design elements from our previous website (even the bad ones), forcing me to dictate every design change through their trash text messaging app. We paid for experts to consult and design a site to maximize conversion, but it was abundantly clear that no one on their team has the necessary capabilities.

We decided to go with Optimum7 because they’re a local (Miami, FL) company, but do some of your own research, that is both a sham and a front. They’ve exported most of the labor overseas. It’s a shame, because we’re an American-based manufacturer and we believe in protecting American jobs, this company has done the opposite.

I could go on for several paragraphs, they made SERIOUS mistakes in every part of the scope of work from the migration to the advanced product filters which we also paid a significant sum for. We’re in the process of taking legal action, but I just wanted to extend a strong warning to other companies considering using Optimum7.

Describe their project management style, including communication tools and timeliness.

Horrible Project Management, completely disorganized, and a very old-school and poor system. They use Podio, which is like an instant messaging software. They provided ABSOLUTELY ZERO guidance, I had one initial call with the project manager, I explained to her what I wanted and what my expectations where.

From there, they completely disregarded everything I told them and simply migrated everything from Volusion, including the bad design elements. Once that happened, we had to engage in a back and forth (all via text messenger because you cannot talk to them on the phone). It is extremely difficult to dictate design changes over text, so it was extremely frustrating. The original timeline was 3 months, we decided we couldn't continue and needed to start with someone else after 5 months of trying.

What did you find most impressive or unique about this company?

How effectively their sales team deceives you, the amount of work they've outsourced overseas (including accounts receivable), and how they're still in businesses considering their horrible practices.

Are there any areas for improvement or something they could have done differently?

Everything, they're beyond any viable suggestions. They need to rethink their entire business model, hopefully they loose grandfathered clients soon.

Introduce your business and what you do there.

I’m the president of Arlyn Scales. We design and manufacture industrial-grade weighing scales.

What challenge were you trying to address with Optimum7?

Our company has been in business for almost 40 years, and we’ve traditionally advertised through various types of print media. Once the internet became a mainstream facet of modern society, we wanted to use it to expand our marketing reach. After hiring several organizations for that purpose, we found that we’d see early improvements in our search rankings, but those positions would deteriorate quickly. We needed another firm to take our SEO efforts to the next level.

What was the scope of their involvement?

This project goes back many years. The goal was to improve our website and search engine rankings. Optimum7 worked with us for many months without showing any progress. They upgraded our site, but the SEO ranking didn’t improve at all. While we did not know it at the time, our website was being penalized by Google due to some questionable tactics that had been used by our previous web contractor.

Because we were paying Optimum7 primarily for their results, our expenditures at this point were quite modest. Many businesses in Optimum7’s position would’ve stepped away from us as a client due to this lack of success. However, much to their credit, that’s not what they did. They continued to work on the project and tried to understand why it hadn’t been successful up to that point. They continued to make improvements and eventually achieved considerable success. They also earned our loyalty by doing so.

What is the team composition?

Arthur (President and CEO, Optimum7) and Duran (Co-Founder and COO, Optimum7) are my primary points of contact. Their other employees help implement programs.

How did you come to work with Optimum7?

I found them after searching online. We decided to hire them based on their payment structure, noted above. While there were certain fees associated with bringing Optimum7 onboard, we paid them the majority of their fees only when their performance improved to the agreed upon levels. If they weren’t successful, they wouldn’t be paid for the work.

How much have you invested with them?

There were startup costs in the range of $20,000–$30,000. We currently spend $5,000 each month for their services.

What is the status of this engagement?

We started working with them in 2008, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any metrics at hand, but they eventually achieved the results we wanted. That included getting us ranked at the top of many pages relating to industry-specific keywords.

How did Optimum7 perform from a project management standpoint?

They take some time to get things done. I’d prefer if they completed tasks faster, but I’m not sure that my wishes are reasonable. I’m not dissatisfied with Optimum7’s responsiveness.

What did you find most impressive about them?

Optimum7 has a vested interest in our success, so they’re willing to work hard until they achieve the project’s goals. They’re constantly innovating and changing their techniques.

Are there any areas they could improve?

One of the things they do for us is writing our news releases. Their writers aren’t always up to speed with our products. Their turnover with writers is higher than I’d like to see, but they’ve dealt with that by working with their people until an adequate level of familiarity was reached. The same sentiment holds true for their website development staff. But again, they’ve worked to resolve that issue over time.

Please describe your company and your position there.

I am a co-founder of LTVplus a customer success outsourcing company that helps online brands by providing better customer service and increasing sales.

For what projects/services did your company hire Optimum7, and what were your goals?

Our website was done and marketing in place, but the copy wasn't good enough to convert leads that visit our website.

How did you select this vendor and what were the deciding factors?

We got a recommendation for Optimum7 from one of our partners and we decided to test them out.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

First, we got a detailed marketing audit of the website structure, copy, and analytics of the existing efforts. Then the team at Optimum7 started working on a project plan and different steps that they would take to optimize the website.

We also worked with them on email marketing campaigns. They were helping us create better workflows and email copies that ended up converting way better than we thought.

How many resources from the vendor's team worked with you, and what were their positions?

We had our Project manager and a couple of copywriters and a person who was doing the technical optimization of the website (like optimizing images and making the website load faster).

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We started getting more and more calls booked from the inbound traffic to the website. In the past couple of months, our conversion rates went up from almost no calls booked to about a 5% conversion rate. From the email marketing campaigns, we saw a huge increase in open rates, from just 15-20% in the beginning to almost 60% after a couple of months.

How effective was the workflow between your team and theirs?

We had a weekly meeting with the team just to go over the progress of the project and daily communication over Slack, so we can answer any questions that don't require facetime on the calls.

What did you find most impressive or unique about this company?

They were very good at what they were doing, very detail-oriented, and meticulous with the project that they were doing for us.

Are there any areas for improvement or something they could have done differently?

We were very happy with the service they provided so at this point I don't have any improvement feedback to share.

Please describe your company and your position there.

I'm the ecommerce/marketing director for an apparel brand called KETL Mtn.

For what projects/services did your company hire Optimum7, and what were your goals?

We hired Optimum 7 to revamp the entire layout of our products pages to include more functionality and control over each product with sections to include product feature icons, YouTube video, sizing charts, & full size images.

How did you select this vendor and what were the deciding factors?

We have worked with Duran in the past for projects with a different brand and had a great experience so we decided to leverage his development team to help with projects for KETL Mtn.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Details for the product page (Shopify) redesign were sent over in the form of mockups as well as screencasts referencing our current website and websites of those who had features that we were looking to mimic.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was the main point of contact throughout the project and there were three developers working on the changes.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Customers loved the new design of the product page and how much more information we were able to communicate about our products compared to the previous iteration of the product pages.

Describe their project management style, including communication tools and timeliness.

Most all of the communication was done via Monday.com and email.

What did you find most impressive or unique about this company?

They have a lot of experience developing Shopify stores and delivering high-quality products.

Are there any areas for improvement or something they could have done differently?

Everything went smooth :)

Please describe your company and your position there.

I am the Owner of a hotel and a company in the retail apparel and fashion industry.

For what projects/services did your company hire Optimum7, and what were your goals?

We had hired Optimum7 for hotel/hospitality SEO. Our goal was to increase our organic discovery on Google and other search sites and get high-quality website traffic through a strong keyword strategy. So, we could rank on Page 1 of search results.

How did you select this vendor and what were the deciding factors?

I personally knew Duran (the CEO) from my network in Miami and he was the only one who came to mind when it comes to SEO. Optimum7 had a specialized team of SEO specialists.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The team created a full marketing strategy that was tailored to my needs. They also did SEO optimization on the website, which brought more visitors organically.

How many people from the vendor's team worked with you, and what were their positions?

I worked closely with Duran (CEO) and an Account Owner from the marketing team on my project.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website had its best year in 2020 thanks to Optimum7. We saw an immediate lift in organic page views, more traffic, and a significant improvement in search engine rankings too.

Describe their project management style, including communication tools and timeliness.

The communication with Optimum7 was exceptional. We had started using Podio as a project management tool and then continued to communicate on Monday.com which is an effective way to get updates and track project timelines.

What did you find most impressive or unique about this company?

We started seeing a significant increase in website traffic and revenue since we began working with Optimum7. The SEO knowledge that they provided set them apart as well as their genuine interest in helping us succeed along the way. They were always on schedule without any issues whatsoever has made this agency more than just worth it.

Are there any areas for improvement or something they could have done differently?

The communication was a bit difficult due to the time difference. I also did not like the Project Management Tool they used.

Please describe your company and your position there.

We are an affinity group with hundreds of thousands of members world wide.

For what projects/services did your company hire Optimum7, and what were your goals?

We needed a website that was better optimized for search engines and had a more usable interface for our visitors.

How did you select this vendor and what were the deciding factors?

We researched several companies and choose Optimum 7 after seeing their past portfolio of clients.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Optimum created a new brand mock up as well as a complete website design with database system on the backend so we could easily manage and nurture our leads. They also made the website easily editable for our staff that aren't techies.

How many people from the vendor's team worked with you, and what were their positions?

We worked with several of their staff - content writers, developers, designers, and project managers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They were able to increase many of our KPIs right after launch including better click through ratios, higher search engine rankings, better email open rates, and users spend longer on the site.

Describe their project management style, including communication tools and timeliness.

The management was very hands on and would happily pull in anyone else we needed. I liked they stayed on the calls as well so management always knew what was happening.

What did you find most impressive or unique about this company?

I felt like Optimum 7 really took the time to understand my business which can be confusing to people that aren't familiar with it. This allowed them to provide very effective suggestions and feedback that I never would have thought of myself.

Are there any areas for improvement or something they could have done differently?

Honestly we were 100% happy with Optimum and the website so I wouldn't change anything. They were easy to work with and performed above and beyond our expectations.

Please describe your company and your position there.

Owner of Ayse Beauty. We service Permanent Make-up, Lash Extensions, Cosmetic Tattoo.

For what projects/services did your company hire Optimum7, and what were your goals?

I needed an agency to develop a small business website on WordPress as well as set up Facebook Business.

How did you select this vendor and what were the deciding factors?

I was looking for the best agency in Florida that specializes in WordPress development and design. After long research, I came across Optimum7 and couldn't have made a better choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Optimum7 delivered a WordPress site with a clean design and built a strong online presence with Google Business and Facebook Business setup. Their work also improved my site’s performance from an SEO standpoint.

How many people from the vendor's team worked with you, and what were their positions?

I worked with about 5 team members including a Project Manager, a Front-end Developer, QA Engineer, and a Marketing Manager. Also, I had a consultation with Duran for SEO and designing Google Business Account.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Optimum7 had a professional team and meticulously carried out the development and design process. They precisely completed the deliverables written in the contract and delivered me an exceptional website.

Describe their project management style, including communication tools and timeliness.

Communication between the Optimum7 team and me was always eloquent and powerful. The team always listened attentively and we closely worked together on my feedback with the help of their guidance during the design process. They use monday.com as a project management tool and it allowed us to have effective communication.

What did you find most impressive or unique about this company?

With Optimum7, I was able to take my ideas and implement them into the company with little difficulty. The team has been very supportive of all changes that I've made in order for us both to succeed!

Are there any areas for improvement or something they could have done differently?

The one thing I always noticed about Optimum7 is how ambitious they are. It's not a bad thing, necessarily - in fact it can be good if you're looking for someone who will take on any task thrown at them without question or a second thought!