Talent That Fits + Software That Delivers

OpenArc is a technology consulting firm providing industry-leading technical talent placement and software development solutions. OpenArc designs and develops immersive custom Virtual Reality solutions for startups to Fortune 500 companies looking to better connect with their audience. Through a unique blending of people and software, the OpenArc team delivers amazing enterprise, mobile, and consumer-facing apps to clients nationwide.

What makes us different

Putting People and Value First
Our passionate team combines people and software to help your business address your most complex challenges. From custom software solutions, to relationship-based IT staffing services, your business objectives and end-user goals are our priority.

Engagement Models That Fit
Companies at all stages of maturity will find value in our tailored solutions. We strategize early-stage design and architecture choices, modernize aging applications, and build new enterprise, mobile and consumer-facing products.

Product Development
We use the best-fit design, software tools, and programming languages to create new solutions or upgrade legacy programs.

UX Strategy
Designing experiences with your brand that customers and employees embrace. We walk in customer shoes and work across organizational groups to define needs, align goals, and create value.

Mobile Apps
We design and develop engaging native, custom, and hybrid mobile applications that are secure, scalable, and extend your reach to meet your teams and customers.

Virtual Reality
We envision and develop engaging training, simulation, and tradeshow experiences that save costs and increase safety. We work with you to identify needs, storyboard, and roll them out to your organization.

 
Undisclosed
 
Undisclosed
 
50 - 249
 Founded
2010
Show all +
Wexford, PA
headquarters

Portfolio

Key clients: 
Arconic, DLC, Parker, PRI, YogaVibes

Reviews

Sort by

App and Web Dev for Environmental Science Group

"I have no hesitation to go back to OpenArc as our first choice." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2017 - June 2019
Project summary: 

OpenArc, LLC. developed a UI as part of a product pitch to an in-house business unit. They designed multiple wireframes and iterated on them to create a final packaging for a new opportunity.

The Reviewer
 
1-10 Employees
 
Dayton, Ohio
Stuart Morgan
Innovation Lead, Helix Innovation Center
 
Verified
The Review
Feedback summary: 

The development skills OpenArc, LLC. provided were critical to producing a quality new product proposal. They offered comprehensive support and were aligned with their client’s thought processes and priorities. Customers can expect a capable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m an innovation lead with Helix Innovation Center, an innovation center within Emerson US, the electrical company. We have four different ecosystems in our incubator where we develop new ideas and opportunities for market expansion. After packing and structuring our ideas, we pitch them to the various business units in our company.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OpenArc, LLC.?

We needed to develop a UI that presents complex information coming from the technology and stakeholders in our environments. There deliverable would be architecture and organization for an app or website.

SOLUTION

What was the scope of their involvement?

Because we don’t do the development in our incubator, OpenArc, LLC. helped us structure the data the solution will have to handle to be viable. They built a couple of different wireframes that represented possible approaches to an app or website structure.  

What is the team composition?

Mark (Director of Human-Centered Design) has been my contact for years, but there were a couple of project leaders too, as well as an overall business-client relationship leader.

How did you come to work with OpenArc, LLC.?

I’ve worked with Mark for years; we’re a natural fit. We prepared a brief, analyzed their proposal, and set up the work.

How much have you invested with them?

We spent $150,000 with them.  

What is the status of this engagement?

We worked together from March 2017 until June 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We used their initial body of work to frame the opportunity we handed to our business opportunity units. They provided a skill set we don’t have internally, so it worked very well. They also helped with a second and third round of the UI and were very helpful in moving forward.

How did OpenArc, LLC. perform from a project management standpoint?

They were perfect, so I had no concerns. There were no distractions.

What did you find most impressive about them?

I’m not sure I’ll be able to articulate them in comparison to other providers, but my experience with Mark has always been very positive. We worked together well because we understood how each other thinks. I have no hesitation to go back to OpenArc as our first choice.

Are there any areas they could improve?

There were no specific flaws or gaps. Any issues were in the flow of work, but you learn as you go and adjust things. There weren’t any areas where we weren’t getting the support we needed. We didn’t have to go to anyone else for more work.

Do you have any advice for potential customers?

I’d recommend starting with a design brief so you can articulate what you know about what you need and expect. This also helps the vendor deliver a clear proposal. It’s unfair to go in wanting them to figure out what you want. Throwing something over the wall and hoping they throw it back is a waste of time and money.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    I’m very pleased with the quality of the work.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’d recommend them without hesitation.

VR Training for Nonprofit Agency

“In fact, I took ideas from their organizational skills to incorporate into our organization.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July - Oct. 2019
Project summary: 

OpenArc, LLC developed a VR training course to support a nonprofit. Conducting in-depth research and working closely with experts, they condensed hours of curriculum into a short informative session.

The Reviewer
 
1-10 Employees
 
Butler, Pennsylvania
Director, Healthcare Nonprofit
 
Verified
The Review
Feedback summary: 

The VR training was received well, and testing is being done on its effectiveness. OpenArc, LLC was highly organized and communicated project updates through weekly calls and meetings. They were dedicated to the project and its success, resulting in a strong partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a nonprofit agency that supports other agencies that assist people with intellectual disabilities. Our primary goal is to train people to support people safely around medical and behavioral topics. Our team consists of behavioral specialists and nurses in the human service field.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OpenArc, LLC?

Many people with intellectual disabilities develop a swallowing disorder and pass away sooner than expected. In order to care for people with this disorder, their food needs to be prepared so that it’s easier to swallow. This includes pureeing and chopping so it goes down the esophagus rather than the trachea. We wanted to provide direct support to families, professionals, and caretakers so they can follow best meal-preparation practices.

SOLUTION

What was the scope of their involvement?

They created a virtual reality training for us. Our agency provided the content, but OpenArc, LLC created the experience and the details related to it. We believe this is the first VR program for our field, so we didn’t have anything to base it off of. They asked us a lot of questions and consulted us on the direction we wanted to go in. It lasts between 15–30 minutes and contains an hour’s worth of information.

What is the team composition?

We worked with 4–5 people.

How did you come to work with OpenArc, LLC?

We began by searching local companies, but also considered a few agencies from the UK and Australia. But when we sat down with OpenArc, LLC, we were really excited about their interest and how engaged they were with our project.

How much have you invested with them?

We’ve spent $80,000.

What is the status of this engagement?

They began working on development in July and concluded in October 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We are really pleased with their work and really think that the people we support are benefiting from the VR training. We are putting together a list of training topics we want to cover and projects we want to embark on with OpenArc, LLC in the future because it was such a positive experience.

We are currently in the process of doing some piloting related to the VR training—we plan to compare the effectiveness of the VR training in relation to traditional training. We’re going to provide benchmark testing prior to training, and then each agency will attend either the traditional or the  

How did OpenArc, LLC perform from a project management standpoint?

We had weekly phone calls and meetings where they could ask us questions and we could get progress updates. In fact, I took ideas from their organizational skills to incorporate into our organization.

What did you find most impressive about them?

I was thrilled about their communication and organizational skills. I was beyond impressed by the amount of excitement they had for the project. They conducted external research, asked questions, and took time to learn exactly what we needed for this project. The amount they learned about our world was amazing.

Are there any areas they could improve?

I really don't think that they could have improved upon anything. I don't know that I would ask for them to have done anything differently. I'm excited to work with them on our next project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer