Onix-Systems

BACKGROUND

Please describe your company and position.

I am the Chief Product Officer of Phlex Sports Co

Describe what your company does in a single sentence.

Phlex is swim tracking and engagemnet technology 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onix-Systems to accomplish?

• Develop great features fast
• keep costs down while expand

SOLUTION

How did you find Onix-Systems?

Upwork Client

Why did you select Onix-Systems over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Onix-Systems were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our collaboration with the software development company spans over two years, during which they have consistently delivered exceptional results across multiple aspects of our project.

• Codebase Refactoring and Setup: Initially, we provided them with an existing codebase that required significant improvements. They fully refactored the code, optimizing it for better performance, stability, and maintainability. They ensured that the code was up and running efficiently, providing a solid foundation for further development.
• DevOps and Quality Assurance: The team took charge of DevOps, setting up continuous integration and deployment pipelines to streamline the development process. They also implemented rigorous Quality Assurance (QA) practices, conducting thorough testing to ensure that all features and functionalities worked seamlessly across different environments.
• Hardware Connectivity Development: A major part of the project involved building new hardware connectivity features. The team successfully integrated our software with Apple Watch, Android Watch, and Polar devices, enabling seamless communication and data exchange between our platform and these hardware devices.
• Product Launch, Bug Fixes, and Continuous Improvement: Over the course of 16 months and continuing beyond the launch, the team played a crucial role in launching our product. They have been proactive in identifying and fixing bugs post-launch and have consistently delivered improvements and new features, ensuring that the product evolves to meet the needs of our users.

Key deliverables include:

• A fully refactored and optimized codebase.
• Comprehensive DevOps setup and QA processes.
• Integration of Apple Watch, Android Watch, and Polar devices.
• Successful product launch with ongoing support, bug fixes, and feature enhancements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Codebase Stability and Performance: Post-refactoring, we observed a significant reduction in code-related issues and crashes. The codebase became more maintainable and scalable, leading to a 30% reduction in bug reports related to legacy code problems.
• Improved Deployment Efficiency: With the implementation of robust DevOps pipelines, our deployment frequency increased by 40%, allowing us to release updates and new features more rapidly. The continuous integration setup also reduced deployment-related errors by 25%.
• Successful Hardware Integrations: The integration with Apple Watch, Android Watch, and Polar devices expanded our platform’s compatibility, leading to a 20% increase in user adoption among athletes who rely on wearable technology. The seamless data exchange between the devices and our platform improved user satisfaction, reflected in a 15% increase in positive feedback regarding hardware connectivity.
• Launch and Post-Launch Performance: The product was launched successfully with minimal downtime, leading to a 10% growth in user acquisition within the first three months. The team's ongoing support and regular updates have helped maintain a high user retention rate of 85%, with continuous improvements driving a 12% increase in active users month-over-month.
• Reduction in Post-Launch Bugs: Through proactive bug fixing and updates, the number of critical post-launch issues was reduced by 35%, resulting in a smoother user experience and fewer support requests.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They utilized agile methodologies, allowing for flexibility and iterative progress throughout the project. This approach ensured that the project stayed aligned with our goals while accommodating changes as needed.

• Timely Delivery: The team consistently met deadlines, delivering all major milestones on time or ahead of schedule. Their disciplined sprint planning and adherence to timelines resulted in a smooth workflow, minimizing delays and ensuring that we could launch and iterate on our product according to our planned timeline.
• Proactive Communication: Communication was a strong point in their project management. They maintained regular updates through weekly meetings, detailed progress reports, and clear documentation. Whenever there were potential risks or changes in scope, they communicated proactively, providing us with options and recommendations.
• Responsive to Needs: The team was highly responsive to our needs, whether it was addressing urgent issues or implementing new features based on our feedback. They were quick to adapt to shifting priorities and worked closely with us to ensure that our vision for the product was realized. Their ability to pivot and manage unexpected challenges without compromising on quality was particularly impressive.
• Client-Centric Approach: Their client-centric approach was evident in how they handled our requests. They took the time to understand our business objectives and tailored their solutions accordingly. This responsiveness extended beyond development, as they also provided valuable insights and suggestions that enhanced the overall project outcomes.

What was your primary form of communication with Onix-Systems?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

1. Depth of Technical Expertise: One of the most impressive aspects of Onix-Systems is their deep technical expertise across multiple domains. Whether it was backend development, frontend design, or hardware integration, they demonstrated a high level of skill and knowledge. Their ability to seamlessly integrate complex hardware like Apple Watch, Android Watch, and Polar devices into our platform showcased their proficiency in cutting-edge technology.
2. Proactive Problem-Solving: The team consistently went above and beyond in addressing challenges. They didn’t just wait for issues to arise; they anticipated potential problems and offered proactive solutions. This approach saved us time and resources, and it also demonstrated their commitment to delivering a high-quality product.
3. Commitment to Quality: Their unwavering commitment to quality was evident in every aspect of their work. From rigorous QA processes to meticulous attention to detail in design and development, they ensured that the product met the highest standards. This dedication to quality helped us launch a reliable and polished product that exceeded our expectations.
4. Client-Focused Collaboration: What stood out as unique was their genuinely collaborative approach. They made us feel like true partners in the project, actively seeking our input and aligning their work with our business objectives. This client-focused mindset fostered a strong working relationship and made the entire development process smoother and more enjoyable.
5. Adaptability and Innovation: The company’s ability to adapt to new requirements and innovate on the go was remarkable. Whether it was incorporating last-minute changes or introducing new features, they were always flexible and eager to innovate. This adaptability was crucial in ensuring that the final product was not just functional but also forward-thinking and competitive in the market.

Are there any areas for improvement or something Onix-Systems could have done differently?

none

BACKGROUND

Please describe your company and position.

I am an executive of 4D Insight

Describe what your company does in a single sentence.

A software company developing applications for immersive simulations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onix-Systems to accomplish?

• Deliver an innovative platform to deliver immersive training sessions

SOLUTION

How did you find Onix-Systems?

Referral
Why did you select Onix-Systems over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Onix-Systems were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To deliver an immersive training platform including:

• the design
• frontend
• backend
• server set up and hosting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All of the specifications for the project were fully met.
Describe their project management. Did they deliver items on time? How did they respond to your needs?

ONIX provided a highly professional project manager to deliver the whole project. The project was very well structured with a detailed project plan. All timelines were kept and it was within the budget agreed. There were often new work requested during the project and all of this was fully delivered. Any resources requested were always delivered and the approch was very flexible.
What was your primary form of communication with Onix-Systems?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Onix-Systems is highly professional and focused on efficiently delivering a high-quality product. They will always go above and beyond to meet timelines. The one thing that does stand out is the availability to respond to requests. I had a meeting and a client requested a new feature for the product. I have a call with ONIX immediatley afterwards and the feature was deployed into production in a week. The feature itself was quite complete but it was fully delivered and QAd in that timescale.

They are very flexible in how they work especially when the project is complete and then you only require it to be maintained. I have recommended them to a global company who now use them as well.

Are there any areas for improvement or something Onix-Systems could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Director of Operations of an education company

Describe what your company does in a single sentence.

HEC Media conceptualizes, creates and provides media content to organizations with a mission to strengthen and promote the education, arts, and culture.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onix-Systems to accomplish?

• Refactor and make our website more efficient

SOLUTION

How did you find Onix-Systems?

Online Search

Why did you select Onix-Systems over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Onix-Systems were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Onix's scope of work was to look at our present website to look at the code and figure out ways to update, refactor, and make the overall website more efficient.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes included:

1. Monthly cost reduction of AWS services
2. Faster website load times
3. Refactor of code that needed updating include WP plugins

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very responsive and took the time to first understand our needs to make sure we were working as effectively as possible. They would then give a estimated time of delivery and were very comprehensive (including diagrams, data flows, and cost breakouts) of the work performed.

What was your primary form of communication with Onix-Systems?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their depth of knowledge and ability to place the correct expert into the project as required are impressive.

Are there any areas for improvement or something Onix-Systems could have done differently?

I believe they did a great job and don't have any complaints.

BACKGROUND

Please describe your company and your position there.

Colorado Sports Video is a sports video production company. I’m the President.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Onix-Systems, and what were your goals?

We had an outdated website. As the company is expanding to other states, we needed a new website that would automate most of the backend tasks. We have several type of users that need to be taken into consideration.

SOLUTION

How did you select this vendor and what were the deciding factors?

They took the time to understand the company’s needs and looked into the old website as well. They offered a very thorough description of what they were going to do and a competitive budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had several meetings in which they looked to understand what the company’s needs were exactly. Afterwards they created a path to completion. We started with the flow of the website, design and then execution. They tested to make sure everything was bug free.

How many people from the vendor's team worked with you, and what were their positions?

The initial meetings were with the account manager and the project manager. Then the PM took over and she would bring people as needed during the execution of the project. The PM is top notch!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We wanted to automate the backend of our website. This is a critical step in our expansion. Now, we have what we wanted in a very sleek easy to navigate way.

Describe their project management style, including communication tools and timeliness.

We had several meetings with the project manager. We were in constant conversation through messages, emails or video calls. The fact that they were in Ukraine was never a problem.

What did you find most impressive or unique about this company?

They for once stayed in budget (very rare these days) and delivered a top quality product.

Are there any areas for improvement or something they could have done differently?

Not really.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Eric Roberts Fitness.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Onix-Systems?

I wanted to take my existing WordPress site and create a mobile web app.

SOLUTION

What was the scope of their involvement?

Onix-Systems has built a mobile web app from scratch using Vue.js. The team has created user personas, designed the UI/UX, and developed the app. They’ve used Figma for the design components, which include a new logo, color scheme, and other elements. 

Users can access videos and complete workouts through the app. They can also log their reps, sets, body weight, and other data points.

What is the team composition?

I’ve worked with three people: Andriy (Project Manager), Maryna (Project Manager), and Alla (Account Manager).

How did you come to work with Onix-Systems?

I found them on Upwork and looked at their reviews. After scheduling a call with their project manager, we decided to move forward with the partnership. 

How much have you invested with them?

We’ve spent around $80,000. 

What is the status of this engagement?

We started working together in July 2022 and launched the web app in January 2023. Our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since launching the app, we’ve seen 330 user sign-ups, which is great. I’m super happy with the work Onix-Systems has delivered. 

How did Onix-Systems perform from a project management standpoint?

Onix-Systems has been top-notch across the board. They use Miro to manage the project, and everything is in line with my expectations. We communicate via email, Slack, and Google Meet.

What did you find most impressive about them?

I’ve been most impressed by their level of communication and timelines. They communicate effectively and are outstanding at completing tasks quickly. 

Are there any areas they could improve?

Our budget has increased, but that’s my fault because I've added items to the project scope. 

Do you have any advice for potential customers?

I recommend engaging Onix-Systems and asking questions. They’re super responsive and willing to help you however they can.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder, COO, and CPO of a fintech startup company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Onix-Systems?

We didn’t have the technical expertise in-house, so we were looking for a development team that could act as an extension of our company.

SOLUTION

What was the scope of their involvement?

Onix-Systems handles our application development work. They use Java and Sprint Boot for backend development, as well as Flutter and various third-party integrations for frontend development. Additionally, they’ve helped us develop a web-based administration console using Vue.js. Initially, Onix-Systems brought one of their experts to help us define the solution’s specifications, prioritize the functionalities we needed to implement, and validate our concept. 

Ours is a youth banking app, so the main features of our app are on the backend. It’s fully integrated with a banking-as-a-service provider who helps us with our card processing and financial transactions. This app is available for Android and iOS.

The app is very similar to other neobanking apps, allowing clients to monitor their transactions, balances, and cards. It also lets them control their cards by setting restrictions or allowing them to block them. Within it, we’ve also included a referral program where people earn money for referring their friends.

What is the team composition?

We currently work with two full-time developers, a QA engineer, and a UI/UX designer. Still, Onix-Systems scales their team up and down as needed. In the past, we’ve worked with up to three frontend developers and three backend developers, and we’ve brought Vue.js developers to help us with the administration console as required.

How did you come to work with Onix-Systems?

I found them on Upwork. Initially, I wanted to build a very small app to test the market, and I was having issues finding a partner who could code in Java. Thus, they reached out to me and told me that they could do the front- and backend development work for me, which was great because I didn’t want to have two separate teams. After they completed the app, we continued working with them.

How much have you invested with them?

We’ve spent around $192,000 so far.

What is the status of this engagement?

We started working together in October 2021, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We don’t have quantitative metrics regarding Onix-Systems’ work because they simply work as an extension of our team. Still, the level of expertise they’ve brought to the table to support our development efforts is the main success factor for us to continue working together. Our app recently went into the VISA payment system, which was our goal.

How did Onix-Systems perform from a project management standpoint?

Onix-Systems has performed very well, and their price is very competitive. Even though they’re based in Ukraine, their English level is amazing. Additionally, their QA is excellent, so they’ve fixed every issue before launching the app. The project manager from their end is also great; she stays on top of everything and is very organized.

I’m very involved in the project, so we have daily meetings on Google Meet — as I said, they act like part of our team. They use Jira for project management, and we use Slack as our main communication tool. Still, we can jump on an additional Google Meet call if we need to talk to them.

What did you find most impressive about them?

Everything Onix-Systems does is impressive, but their English level is their best asset. Additionally, they’re very communicative and adaptive to change, and they always explain things to me that I don’t understand.

Are there any areas they could improve?

I can’t think of anything they could improve on.

Do you have any advice for potential customers?

I highly recommend working with them.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a Software development company headquartered in Connecticut.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Onix-Systems, and what were your goals?

We wanted to create an educational app to help kids learn reading comprehension, for a client/investor interested in this space. We needed it to be fun and engaging, with 3D environments as well as some 2D graphics, and to use speech recognition and track the child's progress.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for developers and spoke with several. We chose this developer for the ability to implement our ideas as well as supply ideas and solutions of their own. They also had great communication skills, flexibility, and a wide array of experience with relevant projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We provided the team with a detailed design document at first, and visual designs, and they implemented what we needed in Unity. As we progressed, we had additional features requests and more and more complex versions, and the team continued to deliver. They also became more and more involved in the process of designing the details of the app functionality, as they were providing great ideas and solutions themselves. They also incorporated data analytics, while maintaining necessary user privacy for kids. They developed a backend where user registration can be securely stored, and also a database where educational content can be stored and edited and displayed in the game on the fly. They also created web access for our clients to access that. We eventually moved the visual design to their team as well, since they showed they did great work on that end too and it made sense to consolidate.

How many resources from the vendor's team worked with you, and what were their positions?

We had a project manager at all times, as well as ongoing contact with all developers working on the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our app MVP was delivered at high quality to the clients/investors and made them very happy. They continued to fund additional development due to the great results and great value the team provided. We are continuing to work with them to add more content and mini-games to our educational app. It has already been soft launched on the app store, and a bigger launch with more marketing efforts behind it will be coming soon, once we add some more content to the app and get some more feedback from our current testers.

Describe their project management style, including communication tools and timeliness.

The project management was very flexible, with clear communication and a willingness to meet client's needs. We had easy communication via tools like skype and Trello, both with the project managers and with the developers.

What did you find most impressive or unique about this company?

They do great app development work, and they bring their own ideas and suggestions to the table. Both the project managers and the developers are very forthcoming with ideas, realistic timelines and suggestions. They are true partners who take initiative and clearly care about the project.

Are there any areas for improvement or something they could have done differently?

In one or two cases, it might have been useful to know further ahead of time when a developer is going on vacation or becoming briefly unavailable due to other projects. But having said that, I think this is understandable too, given that our projects often ended up growing in scope and timeline. And to their credit, any time we were in a pinch, they offered additional developers who could help. So we're very pleased.

BACKGROUND

Please describe your company and your position there.

I am a Co-Founder of a SaaS company focused on digital marketing services. The mobile app platform allows for the personalized creation, optimization and analytics of Google, Facebook and Instagram ads.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Onix-Systems, and what were your goals?

We wanted to complete the development of a mobile app for users to obtain our digital marketing services. While we had very initial code, designs and project vision, our goal with Onix was to develop a fully functioning mobile app for users and admin panel for internal use.

SOLUTION

How did you select this vendor and what were the deciding factors?

We used the company Aloa to find, interview and hire Onix. Understanding Aloa's vetting process, meeting with the Onix team to gauge their understanding of the defined project, and discussing estimates with the team ultimately led to us confidently starting the partnership with Onix.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a number of introductory and discovery meetings early on to discuss our goals, objectives and deadlines with the project. We provided the team with early code, app designs, app logic and backend logic. Within 1 week, the team delivered an already much-improved test version of the iOS and Android apps.

Throughout the project, the team provided detailed and consistent updates on app progress and delivered an approved and launched app within the App and Google Play Stores. The app features and builds include push notifications, camera integration, support desk, and a number of third-party APIs. We continue to work with the team across app development and feature builds.

How many resources from the vendor's team worked with you, and what were their positions?

We were assigned:

• 1 project manager
• 4 full-time developers
• 1 QA

At times during our project, resources have varied to include part time and DevOps positions.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within 4 months, a fully functioning approved app was launched in the App Store and Google Play Store. Within the first week of launch, the app saw over 100 downloads, and an aggregate 5-Star rating.

Describe their project management style, including communication tools and timeliness.

The project manager has been easy, responsive and organized to communicate with. While status meetings occur throughout the week, any messages or emails outside of meetings are clear and have quick response times.

What did you find most impressive or unique about this company?

The team's capabilities and knowledge in the mobile app space have been incredibly impressive. Additionally, their clear communication and quick response have resulted in efficient project management and completion. 

Are there any areas for improvement or something they could have done differently?

An area we've improved together throughout the project is centralizing communication.

BACKGROUND

Please describe your company and your position there.

I manage a web & VR development company. My work includes selecting contractors, writing technical specifications, project management and occasional programming.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Onix-Systems, and what were your goals?

We outsource most of our VR/AR/Unity work to them as they have a dedicated team of very proficient developers. Hiring was a challenge for us in Canada and Onix proved to be a reliable and effective partner.

SOLUTION

How did you select this vendor and what were the deciding factors?

We needed a partner to communicate openly and that would reliably deliver quality work. Communications has always been smooth with managers at Onix and without a doubt a better experience than most of our previous contractors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The client usually explains in non-technical terms what they require. I then translate it into something that is mostly ready to be given to developers directly. Then Onix usually split the tasks into several revisions. They send me regular revisions and either jump on the next features or implement my feedback or the client's feedback.

How many people from the vendor's team worked with you, and what were their positions?

I worked with 2 managers and 3 developers. Usually, in voice meetings, someone would share their screen and we would discuss openly, while managers are taking notes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As our projects are mostly about delivering interesting features in highly unique projects, it is hard to provide any measurable outcomes. However, I can say Onix always delivers what is asked or is very close to it within the first revision. They always deliver quality work with no glaring issues or lack of QA.

Describe their project management style, including communication tools and timeliness.

We mostly communicate through Zoho Cliq (my choice). They are timely to answer and whenever there is a pause in communication, it's always waiting on me. We mostly communicate via chat and revision documents, but once a while and whenever I ask, we do voice meetings, usually to share screen.

What did you find most impressive or unique about this company?

They always have an elegant way of achieving the desired results. Over the projects, some more challenging stuff was required and they delivered.

Are there any areas for improvement or something they could have done differently?

The developers are for the most part not very fluent in spoken English. Written communication with developers is perfectly fine and managers who handle most of the communication are very fluent but in screen share meetings, there have been a few occasion when developers asked questions to clarify what was needed and sometimes it felt like language was getting in the way.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a consulting company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Onix-Systems?

We needed help with the solution development contract we have with a specific project.

SOLUTION

What was the scope of their involvement?

Onix-Systems assist us in developing the unity base of the applications that run in the project we’re working on. We started by giving them a PowerPoint presentation with our requirements, and they took it from there.

What is the team composition?

We’ve been working with Roman (CEO), Anton (CTO), and a senior developer from their team.

How did you come to work with Onix-Systems?

We found them through Upwork. We chose them based on my interviews with them — they seemed to know what they were doing.

How much have you invested in them?

We’ve spent $7,000–$8,000 with them so far.

What is the status of this engagement?

We started working together in June 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve been doing 100% of what we hired them to do with a professional and quick approach — I haven’t had any issues with their work, and they’ve exceeded my expectations.

How did Onix-Systems perform from a project management standpoint?

Project management has been great; they are a professional team. Regarding tools, we use Skype, phone calls, Excel spreadsheets, and PowerPoint presentations to exchange information.

What did you find most impressive about them?

They’re transparent and committed to budgets and timeframes.

Are there any areas they could improve?

I don’t think they can improve on anything — they’ve been doing everything right.

Do you have any advice for potential customers?

Be clear with your requirements.