Let's put your great ideas into practice!

Omertex is a Minsk-based technology solutions provider for small and large businesses to address complex business challenges.

We provide solutions by creating complex enterprise products and applications based on: .Net, Java, Android, and iOS. We also provide a wide range of services to clients including the development, implementation, and support of IT solutions.

Founded in 2008, Omertex has quickly expanded and gained the reputation as an energetic, prosperous, and fast growing tech company with a transparent atmosphere, a professional attitude, and highly skilled certified developers.

We would love to put your great ideas into practice! Let's do it!

 
$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2008
Show all +
Minsk, Belarus
headquarters
  • Omertex
    Olshevskogo str. 22
    Minsk 220000
    Belarus
    +375 17 254 75 74

Reviews

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iOS App Dev & UX/UI for Online Travel Agency

"They have quality UI solutions and ideas."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2015 - Ongoing
Project summary: 

Contracted as an outsourced vendor, Omertex built an iOS app for a travel agency, using Core SK and C to work with legacy codes and improve the UX. Adding features and designs is part of their ongoing work.

The Reviewer
 
51-200 Employees
 
Moscow, Russia
Igor Atamanovskiy
CIO, Biletix
 
Verified
The Review
Feedback summary: 

The app has directly led to increased sales and continues to be improved monthly. The expert team operates with top-notch work, clear communication, and rapid responsiveness.

BACKGROUND

Introduce your business and what you do there.

Biletix is an online travel agency focused on travel solutions and services. On our website, customers can buy airline tickets, book hotels, rent cars, etc. I’m the CIO [Chief Information Officer].

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Omertex?

We needed to outsource the development and design of our iOS mobile application, as we didn’t have the in-house capabilities.

SOLUTION

What was the scope of their involvement?

They developed and designed our iOS application, which allows customers to buy airline and railway tickets. They used Core SDK and C. There were some libraries to work with our API.

It was launched two years ago, and every month, we make improvements and add new features. They started with the legacy codes. It wasn’t a great application at the time, but they had good ideas for the UX and improved it. There’s been new designs, new features, and more integrations of the flight and railway aspects.

What is the team composition?

There is an iOS developer and a UX designer. I work with management to coordinate our work.

How did you come to work with Omertex?

It may have been a recommendation.

What is the status of this engagement?

We started working together in 2015 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our sales increased because of the application.

How did Omertex perform from a project management standpoint?

The communication is clear. We're always able to clarify the situation and get feedback. It's outsourced, but they're in our system and the work is organized.

What did you find most impressive about them?

They have quality UI solutions and ideas. It's a clear design.

Are there any areas they could improve?

It's been almost perfect. They have good customer service.

Do you have any advice for potential customers?

Contact Omertex and start the project with them.

5.0
Overall Score I’m a very happy client.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    For sure.

Client-Server Application Dev for Property Evaluations Company

"[T]hey're a company I recommend to my business partners, as well as my friends."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2016 - Ongoing
Project summary: 

Omertex agreed to complete a previous vendor’s stalled software development. The team built backend workflow software, a website, and frontend software, including custom-coded customer features.

The Reviewer
 
1-10 Employees
 
South Africa
Managing Director, Property Evaluations Company
 
Verified
The Review
Feedback summary: 

Omertex provided a refreshingly quick turnaround time on-deadline in spite of project complexity and changes. Their business analysis, albeit offered later in the game, vastly improved the project. The team’s constant, forthright communication and patient attitude consistently impresses.

BACKGROUND

Introduce your business and what you do there.

We are a provider of property valuations in South Africa. We operate countrywide. You can order valuations online through our website. I'm the managing director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Omertex?

We’d had software in-process with another developer since January 2014, but it wasn't going anywhere.

SOLUTION

What was the scope of their involvement?

On the frontend, there's a function our customers can use to request a quote for our service. The quotes are automatically issued to the customers. As soon as they click the "Submit" button, they get a quote back by email. The quote has to normally go through a panel or a board of chairpersons on our customer side.

When they approve it, they can click on a button in the quote email that says "Accept Quote." The customer has to click on that. That opens up our order form prefilled with all the data that the customer had already entered on the quote side. Now, they only need to confirm the order. Once the form is submitted, the customer gets our order confirmation and text invoice.

Once we receive the customer's proof of payment, we release the order in our system. We appoint a valuer, based on the region where the valuation is required. The valuer then contacts the customers to make an appointment to inspect the property.

Once the valuer has inspected the property, he or she logs in to the backend and captures the valuation reports, which involves ticking a lot of boxes, entering numbers, and so on. From there, the valuation report is generated in PDF format and sent back to the customer.

The whole objective of this is to streamline the workflow—to cut down on some processes and to automate them. Basically, we want to halve the turn-around time. This new software saves us at least 50% of manpower and improves our workflow.

How did you come to work with Omertex?

I decided to look for a different company. I approached a number of companies, and Omertex wanted to redo everything that the other company had done. They offered to do within a year what the other company hadn't achieved after 3 years. They asked the right questions, and I decided they were the company I wanted to work with. They developed our backend office software and also our website.

How much have you invested with them?

I would prefer not to share the amount we have invested with Omertex.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They've met all the deadlines that they've committed to. They said that they’d complete the whole framework within 6 months, and they did. They met that deadline. It's a very complicated software; there's no other in the world like it.

Compared to the previous developers' timeline, I'm very happy. They've been very understanding. I'm probably not the easiest customer—there are always a lot of changes that I need to be made. They've always been very forthcoming, very understanding, and they never lost their patience. All in all, they're a company I recommend to my business partners, as well as my friends.

There are a lot of bugs because of my specifications that might not have been entirely clear from the beginning. As a single person coming up with those things, you don't always think of all the scenarios that might arise, so we've been sorting out bugs. But all in all, I'm happy with the turnaround time. It's been roughly a year now since I appointed them, and we are set to go live with the new system soon.

How did Omertex perform from a project management standpoint?

There are three ways that we communicate. One is Skype, where we deal with quick questions. Another is a platform called JIRA, where you can create workgroups, and everyone can edit a document within the workgroup. I use it to follow the project and to approve certain steps. For example, I'll specify a certain task on that platform, and then the project manager might ask me questions or give me an estimate for that task. I can then respond by saying, "Yes, it's accepted," or provide further clarification.

A similar platform to JIRA is called Confluence. That's where the project as a whole is specified and we manage all the individual tasks. I let the team choose what they want to use—whatever makes the most sense to them to implement our requirements.

What did you find most impressive about them?

I was impressed with the amount of communication. It might seem like too much in some instances, but I'd rather have them ask an extra question rather than assume they have to do it a certain way. Maybe it would come out wrong because my specification was ambiguous or not clear. The intense communication that comes from their side is definitely a point in their favor.

Are there any areas they could improve?

I can't think of anything that they could've done better, except one thing that comes to mind. Halfway through the project, they recommended that I make use of one of their business analysts to see how the workflow came together logically.

The business analyst is basically the translator between the customer and the developer. You've got the customer on one side that speaks one language, and then you've got the developers on the other side that speak an entirely different language. The business analyst is just there to ensure that the customer's intentions are implemented by the developers.

I'm glad they proposed this, even though it was after the project started. It's made things easier for me ever since. I wish they had raised that point from the beginning. I might have been resistant to the idea, but in the end, it was definitely a good proposal from them. It's an additional cost—you have to pay the business analysts as well—but it's definitely worth it.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Dev & Staff Augmentation for Online Payment Platform

"Omertex took a lead role in a way I didn’t expect. I was very pleased."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July - Sept. 2016
Project summary: 

Omertex augmented internal teams for a SaaS project, programming in specified languages and leading development and some design of the two-phase project.

The Reviewer
 
11 - 50 Employees
 
Minnesota
CEO, Online Payment Platform
 
Verified
The Review
Feedback summary: 

Omertex is organized and professional. They keep communication timely and simple, and no language barrier was present. Their project management skills keep projects running smoothly, and they were patient when delays occurred internally. They exceed expectations, especially in work ethic.

BACKGROUND

Introduce your business and what you do there.

Our product is a software as a service [SaaS] in the payment industry. We work with transactions between consumers and businesses in both credit card transactions and electronic check transactions. I’m the CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Omertex?

We needed a project done quickly and we didn’t have internal resources to accomplish that.

SOLUTION

What was the scope of their involvement?

This was a two-phase project. They programmed in languages that we requested. Omertex took a lead role in a way I didn’t expect. I was very pleased. We gave them a very descriptive summary of the scope, and they took that and put it into an extremely detailed two-phase project.

How many resources were assigned to your project?

I communicated with one person but I know there were others communicating via email when there were questions that needed to be answered. It was nice to have things go through a limited number of people. It was very well-organized.

How did you come to work with Omertex?

We were looking on websites for developers. We looked at reviews and contacted people. We were looking for expertise in the payment card industry so that certain requirements for cardholder data protection and transactional requirements were known. We had certain requirements on skills and software that they would have experience in. Omertex was referred to us by another company we began talking with, which was not able to meet our needs from a timing and budgetary standpoint. It was a smaller, typical project, but it was just the right size for Omertex.

How much have you invested with Omertex?

[Confidential]

What is the status of this engagement?

We started working with them in July, and the project was completed in September 2016. I would not hesitate to use them again.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

It was very well-received. They did a good job of designing from a visual aspect and also the user interface. They looked at other components of our software and augmented that in a design way. We had a lot of work to do before we could put it into the hands of our users. They were responsible for a large, specific piece of our end product.

How did Omertex perform from a project management standpoint?

They met every deadline. They were waiting for us at times and handled that with patience. They responded well and made the project run smoothly.

We were also very impressed with our abilities to communicate. There was not a language barrier. We were able to speak on the phone using WhatsApp and understood each other. It was done during our time zone, which was phenomenal. Every day we were able to see progress because they did the work in our time zone as well.

Their organizational skills and project management far exceeded my expectations. I have not received that with other developers that we’ve hired. That made the project go very well for us. And as a first-time contractor of developers outside of our country, I was amazed and very satisfied.

What did you find most impressive about Omertex?

I’ve never hired a company outside of our country before so I can’t compare to that. But they far exceeded what I was expecting. I’ve hired developers in our own country and, in comparison, I was thrilled at what we could get done for the price. I was more than happy with their work ethic and communication. They’ve surpassed what I’ve been able to find in the U.S.

Are there any areas Omertex could improve?

Any project has bumps. I don’t have any example of something that could’ve been done better. It was a positive experience.

5.0
Overall Score I would not hesitate to contact them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They did not hold anything up. They needed patience to work with our staff. We had a lot going and not enough resources in-house to handle it.
  • 5.0 Cost
    Value / within estimates
    They did what they said they were going to do, when they said, and they charged us what they quoted.
  • 5.0 Quality
    Service & deliverables
    They delivered exactly what they said they would and exactly what we asked for, or they exceeded that.
  • 5.0 NPS
    Willing to refer