Offshorly

Please describe your company and your position there.

I'm a consultant at The Conversion Co. We help consultancies to create a more predictable pipeline of business by creating content-rich websites with strategic direction and a focus on proactively moving prospects towards a sale.

For what projects/services did your company hire Offshorly, and what were your goals?

We hired Offshorly for the implementation of a Hubspot CMS website for an agency who we were consulting with on sales funnel strategy. The aim was to create a website and marketing funnels that could be managed in-house by an international team that are not rich in technical skills.

How did you select this vendor and what were the deciding factors?

Offshorly cane recommended to us by another consulting firm who had used them with success.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We worked with Offshorly to interrogate the proposed site and funnel plans and understand the user journey at each step, and the data requirements that these would throw up.

They successfully turned a brand which was predominantly based on offline materials into a modern-professional set of web design mockups, and were able to follow through to execution without the hitting barriers of poorly thought-out design that we heve experienced with other design firms.

The designs were then built into a set of templates in the CMS so that the client could create new pages with their own text, images & video. Finally we worked together with the client to build out fully working funnels including lead capture forms, PDF downloads, follow-up emails and webinar replay content.

How many people from the vendor's team worked with you, and what were their positions?

We worked primarily with the project manager and a lead developer on the project. Other resources including design and front-end development were managed by them.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was delivered on time and budget, and with minimal revisions or changes at the final QA steps. The client has seen an immediate uplift in lead flow from better SEO rankings, clearer calls to action for lead capture and funnels that both lead the prospect towards the sale and also create data for business development teams to pro-actively reach out to engaged prospects.

Describe their project management style, including communication tools and timeliness.

We were given access to their project management tools to see task progress, and group chat tools for any discussion, with regular zoom calls if anything needed more depth of discussion and clarification. Issues were dealt with promptly, the oly delays being down to time differences and occasional differences of holidays in the Philipines where the developers are based.

What did you find most impressive or unique about this company?

The coding has been of a good standard, far higher than we've seen from other offshore operations, and when we've gone back in for change requests, the team has picked them up quick. It had't felt like restarting the project like it has with some other outfits. There was a far better sense of continuity with the Offshorly team than most agencies ever gave.

Are there any areas for improvement or something they could have done differently?

Keeping track of the many tiny changes and fixes at the end of the project sometimes felt a little messy but in the end there were fewer "laps" of changes than we've experienced elsewhere.

Please describe your company and your position there.

Grove Park Design is a graphic design and content company working with a wide range of different SMEs. We're the directors the company.

For what projects/services did your company hire Offshorly, and what were your goals?

We regularly hire Offshorly to translate our design and branding concepts into fully mobile optimised websites with Wordpress CMS

One of our most recent projects was for Thrive. Thrive was launching as a new recipe box company in the UK, with healthy eating and true sustainability at the heart of this farm to fork business. We needed a site that design wise would reflect their positioning in this busy market. Importantly, the site needed to tell their story, allow for regular articles to be shared and most importantly sell their products. Budget wise, we needed to be mindful of the fact that this was a new family run business.

How did you select Offshorly and what were the deciding factors?

Their response to our initial conversation was spot on, the costing reasonable and they came highly recommended from trusted partners. 

When it came to Thrive, Offshorly were fantastic from start to finish. From the first conversations they understood exactly what we needed from a tech point of view and came up with all the right ideas to help us achieve what we wanted without breaking the bank. Design wise, they nailed the brief instantly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

What we ended up with was a two phase project. First up was a fully mobile responsive WordPress site that was beautifully designed and that incorporated a really modern looking articles section, that allowed the client to quickly and easily add new content. Whenever there were questions about functionality, the Offshorly team were right there to advise. 

From a design perspective, they were meticulous in helping us get exactly the look and feel we were looking for and were very supportive in our conversations with the end client. 

The second phase was the introduction of the e-commerce element. Here they advised us to go with Shopfiy, which proved to be a fantastic solution. It plugged into the site and the move from site to shop is seamless with a consistent look and feel. They identified a theme that exactly matched the needs of the client and again nailed the look and feel. 

With Shopify being so easy to use, it meant the shop was up and running quickly and the client was able to evolve it over time which is what they wanted. Again they were always on hand o help with queries.

How many people from the Offshorly team worked with you, and what were their positions?

Four to five people - we had both Directors involved, a designer and a couple of developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website was launched on time and within budget, across both phases and the client was really happy. For us this was the best outcome.

Our clients have all been exceptionally pleased with the websites delivered. How they look, perform and ease of use. They have also seen great improvements in their organic SEO following the launch of their updated websites.

Describe their project management style, including communication tools and timeliness.

For the most part we communicated via phone and email and had the odd video call too. They are very communicative and are always quick to respond to queries. They were upfront about how long the project would take and realistic about timelines, which means there were no nasty surprises. 

What did you find most impressive or unique about this company?

Their willingness to help and make sure that you get what you're looking for, even if this means them going above and beyond what their scope of work is. Their help and advice from a tech point of view was invaluable.

Ultimately, our clients receive a professional site which is easy to use and in line with the new branding we design. They are a fantastic technical partner and very much part of our future growth plans.

Are there any areas for improvement or something they could have done differently?

Any issues were quickly resolved and they were always clear on their position.

Please describe your company and your position there.

I am the MD of a leading Ed Tech business based in the UK.

For what projects/services did your company hire Offshorly, and what were your goals?

Having migrated our business to a new portal for our customers we needed to create and interlinked eco-system. This would spread across our CRM, our Portal, our Websites, our payment and accounting systems and several other systems. This also focused on a renewable product. So the this was a challenging and business critical project.

How did you select this vendor and what were the deciding factors?

I have had the pleasure of working with offshorly on several other projects. They have never let me down and always always go that extra mile to help.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The complexity of several platforms needing to join (WP, PHP, Hubspot, Xero etc...) led the team to develop our own API to create our own eco system to our own unique requirements.

How many people from the vendor's team worked with you, and what were their positions?

As always we had a dedicated PM but what I like about Offshorly is that they are multi-skilled. Design, WP, PHP, Hubspot, was all dealt with in house meaning the project was faster and less risky.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

On time, on budget and actually advised, designed and built something far better than we had originally envisaged

Describe their project management style, including communication tools and timeliness.

Great communication. Multiple weekly stand ups and whenever we needed them. Being based in the UK the timezone difference worked really well for us. We'd come in each morning to a catch up and see the results of work being done whilst we had been asleep.

What did you find most impressive or unique about this company?

They were like a genuine extension of our business, and they are genuinely nice people.

Are there any areas for improvement or something they could have done differently?

To be honest not really that's why I've used offshorly on several different projects across different businesses.

Please describe your company and your position there.

I'm am the founder and CEO of Voodoo Park a provider of large-scale technology solutions to meet complex challenges

For what projects/services did your company hire Offshorly, and what were your goals?

We have worked with Offshorly as a supplier over the years. Our most recent project was a complete website overhaul, including animated video production.

How did you select this vendor and what were the deciding factors?

We have worked with Offshorly for over 5 years on projects from $5000 - $100,000+ and have always had a good working relationship.They are extremely responsive, transparent and technically skilled. If they commit to a project they deliver.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Redesign and development of an existing website with animated video. Completely bespoke design and built using their proprietary Gutenberg flexible template.

How many people from the vendor's team worked with you, and what were their positions?

Account management, project management, design and developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Flexible to changing requirements, clear costing, and an excellent team of experienced developers all contributed to an easy to administer, optimised site with top tier performance and coding metrics.

Describe their project management style, including communication tools and timeliness.

Excellent communications throughout, transparent development plan with daily updates made available on their staging server so progress was visible. Delivery of project on time and within budget.

What did you find most impressive or unique about this company?

Offshorly understands complex requirements and have the experience to estimate and deliver according to plan. The account managers are technical with years of expereince in the industry and provide a valuable resource in defining technical deliverables and input on best approach to delivery. We have used Offshorly for multiple projects over the years, from simple to complex and wouldn’t hesitate to recommend them.

Are there any areas for improvement or something they could have done differently?

Offshorly take a professional approach, they know what they are doing and if they say they will deliver, they do. We will continue to work together for the foreseeable future.

Please describe your company and your position there.

We provide sustainable technology solutions in the UK, working especially within the commercial property sector.

For what projects/services did your company hire Offshorly?

Offshorly built us a website. We are now working with them on several other development projects.

How did you select this vendor and what were the deciding factors?

We selected this vendor having worked with them in the past and their work has always been very good. To a very high standard and very prompt.

Describe the project in detail and walk through the stages of the project.

Design and development of a SaaS website with CRO elements, SEO considerations and a significant amount of bespoke design work and custom development of each page.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with several resources, named Senior Graphic Designer, who was exceptional. Our own developer and named PM, who was super responsive.

Can you share any outcomes from the project that demonstrate progress or success?

Offshorly gave amazing service. We changed the spec several times. They stuck to the original budget. The finished result is superb. Their web development process if the most recent and up to date you can get. They are a brilliant company to work with.

How effective was the workflow between your team and theirs?

Good updates, edits were always done by the next day. Great communication. Prompt delivery

What did you find most impressive or unique about this company?

They worked so well with us. They made everything we asked for happened despite it not being in the original brief. They were flexible, adaptable, and supportive, helping our team and truly partnering with us. We used collaborative software to pass back edits and work together.

Are there any areas for improvement or something they could have done differently?

Offshorly are an exceptional company. Their delivery is superb. I am really pleased we chose them as our supplier. They have delivered an outstanding finished product and a great service too!

Please describe your company and your position there.

I am the Senior Designer at Bodillo. A software company working with club owners to reduce their admin and grow revenue.

For what projects/services did your company hire Offshorly, and what were your goals?

Our mission is to be the market leading class management and payment system for club owners. As a result, we hired Offshorly to develop a custom solution that could handle our customers needs. This included an admin system, app, web booking widget and dashboards for tracking analytics.

Additionally, we required a marketing website to attract new customers. Our goal was to have a scalable solution to reduce the admin for club owners and hit their revenue targets. It was essential the build fit to our tight timeline and had the ability to add new features.

How did you select this vendor and what were the deciding factors?

We found them through a referral. Because the project was such a high priority and extremely custom, we needed a results-driven team that was committed to providing customer support.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The team developed an app and class management system based on existing designed provided by myself. We first started with introductory video calls to go over our business challenges and goals. Then, Offshorly provided a business rules spreadsheet for our internal team to populate, ensuring all functionally was understood and listed. A project timeline and cost breakdown was drawn up and approved.

From there, regular standups were initiated to track progress during the build time. The initial build was completed in December 2021 and the team began internal QA in the new year. Beta testing started in early February 2022. We launched all products before the months end. The product has evolved throughout the build process, Offshorly was extremely agile in their approach and helped us prioritise new feature builds.

How many people from the vendor's team worked with you, and what were their positions?

There were 4 people in the core team, including a Project Manager and x3 Senior Developers (including an App Developer). Other resources would come and go depending on the projects need.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to launch all products in February 2022. They were all finished to a high standard, this was a major achievement for us. It has allowed clubs to automate their processes, saving them time to focus on other important tasks and grow revenue/bookings. We are so pleased with the teams performance and will be continuing work with them to maintain our products and add new features.

Describe their project management style, including communication tools and timeliness.

Very impressive, extremely agile. Their project management style is far more sophisticated than any agencies I have worked with in the past. When outlining the scope of the project, we worked to a business rules document, this ensured the team had a full understanding of all features.

We received weekly progress reports and took part in team standups three times a week on Google Meets. Offshorly responded promptly to email enquires and were readily available when we needed them.

What did you find most impressive or unique about this company?

Their work ethic and problem-solving skills were impeccable. I trust Offshorly implicitly and have no doubts about their abilities when it comes to resolving unexpected challenges during the build.

Are there any areas for improvement or something they could have done differently?

While the quality of their work is outstanding, they could have been more diligent when internally QAing the system.