Scale your software development

NTR Labs is a successful 20 year old software development company headquartered in Moscow, with a client services office in Houston, TX and development center in Tomsk. Currently the team consists of 140+ world-class full-time developers. NTR Labs helps software and hardware product companies to speed up their software development, as well as create a software development process that works seamlessly across time zones, borders and cultures.

Among NTR’s core competencies are such in-demand areas as AI, Blockchain, Big Data-based projects and products, computer vision, image recognition and classification systems, complex multiplatform systems and apps, and high-load / web-scale projects.

In 2016 NTR Labs’ internal innovation team developed a unique embedded autonomous indoor UAV navigation software and built the world’s first truly autonomous UAV for oil tank and similar structural inspections.

 
$50,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2000
Show all +
Houston, TX
headquarters
  • One Riverway, Suite 1700
    Houston, TX 77056
    United States
other locations
  • 47 Sheremetyevskaya Street, Fifth Floor, Suite 518
    Moscow, MOS 127521
    Russia
  • Suite 607, Razvitiya avenue, 3
    Tomsk, TOM 634055
    Russia

Portfolio

Key clients: 

Intel, GE Money Bank, Skype, McKinsey&Company, Alstom, Metroland Media, Zurich

Customer-focused mass transportation application for Moscow area Image

Customer-focused mass transportation application for Moscow area

Mosgortrans is a navigation application that allows customers to monitor the movement of ground urban passenger transport in Moscow. It works on both  iOS and Android platforms. 

Actual information about traffic schedules, time of arrival of the desired bus, tram or trolley at a specific stop, as well as the estimated time of arrival at the destination, etc. Client: State Unitary Enterprise under the

Government of Moscow. 

Development Stack:

  • Android/Java

  • iOS/Swift

  • server/Java

Token exchange platform for startup accelerators Image

Token exchange platform for startup accelerators

The VNX platform is a platform for the web market that has the following main functions:

  • Performing a private placement of tokenized assets (VC and similar) in the form of a book-building process (IPO analogue); and

  • secondary over-the-counter trading of placed tokenized assets.

 The selling side of the VNX Exchange is represented by the resource providers/issuers. These are, first of all, venture funds, startup accelerators, etc., that issue blockchain-based tokens, backed by future income/revenue from investments that were made in the startups. These assets are issued in the form of Digital Claim Receipts (DCR).

 The buy side of the VNX exchange is represented by investors, also called liquidity providers, which can be either companies or individuals who buy, hold and sell DCRs on the VNX platform.

 Development Stack:

• Bitcoin;

• ETH;

• NodeJS;

• ReactJS;

• PostgreSQL;

 

A service that connects landowners with dog owners; objective: dog walking Image

A service that connects landowners with dog owners; objective: dog walking

Sniffspot is a service for finding places to walk dogs without leashes. Most cities in the United States have leash laws, with the exception of dog parks and indoor play spaces. 

Sniffspot allows land owners (hosts) to rent their property by the hour for guests to walk their dogs. After passing the screening process, anyone can become a host giving guests the opportunity to reserve a place and time

for their pet.

Development Stack:

  • Ruby On Rails

  • React

Neural nets incident routing system for service desks Image

Neural nets incident routing system for service desks

Machine learning technologies that became available in the last five years allows development of text recognition systems that can automatically determine subject matter. 

 

NTR developed a system that automatically distributes requests for service desk classification by theme and responsibilities. The

convolutional neural network determines the subject matter of the incident. The purpose of creating the system is to reduce manual labor on the first lines of technical support. 

 

System developed

  • learns from existing data;

  • does not require knowledge of the principles of classification;

  • significantly facilitates and speeds up the work and training of specialists; and

  • in some cases completely replaces human labor.

In the process of learning the marked data (incident texts and their corresponding categories) the system independently learns to distinguish words and phrases to determine in which category a text belongs.

 

It is calibrated to work with the Russian language to correct both typos and morphological analysis. The system was tested at the largest Russian retailer by sorting real internal incidents into 270 classes.

 

The system showed an accuracy rate of 85% (170000/200000 correctly identified classes of incidents), which was comparable to the accuracy of specialists and made it possible to almost completely replace human labor.

Neural nets automated information system for medical facilities Image

Neural nets automated information system for medical facilities

An automated information system that allows medical institutions to automate monitoring of non ambulatory patients, with limited motor activity, in order to prevent formation of pressure sores. The system is a combination of video surveillance devices and a client-server application monitoring changes in patients’ position of patients. AI neural network algorithms are used To determine the position of patients in the

system. 

 

The system

  • monitors and collects patient position data;

  • provides custom configuration to monitor the conditions of various patients;

  • informs health workers of the patient’s condition to the specified instructions;

  • receives detailed statistics on patients’ condition.

 

System implementation allows medical institutions

  • to manage the process of preventing pressure sores in patients with limited motor activity.

  • reduces the cost of treating pressure sores and ulcers;

  • increases employee efficiency by automating patient monitoring.

 

A system to monitor the number of visitors at supermarkets, shopping malls, medical institutions, transport, etc. Image

A system to monitor the number of visitors at supermarkets, shopping malls, medical institutions, transport, etc.

In the current epidemiological situation, the question of minimizing any physical contacts is extremely acute. NTR offers a solution that helps your customers feel safe.

 

TWO TYPES OF MODULES

Wifi

Every Wi-Fi equipped device, including smartphones, has a unique media access control

address (MAC address). Ever 3-5 seconds smartphones send a request to find a wi-fi network. That search request contains a unique identifier for the device, i.e., MAC address.

 

NTR’s equipment collects MAC addresses from devices that are within a radius of 50 (configurable) meters, extracts and saves them in a database (no Wi-Fi connection is required).

 

Capabilities:

  • Track smartphones of visitors, employees

  • In real time, display the number of visitors on a scoreboard or Internet portal

  • Display the general dynamics of visitors by the hour

Video analytics

A module equipped with a video camera is installed at the entrance and/or exit in such a way that the viewing angle is sufficient to view all incoming and outgoing visitors. The module analyzes the incoming video stream in which the neural network determines the person and the direction of their movement. The result of the analysis is the number of visitors in the facility calculated as the difference between all who entered and exited.

 

Capabilities:

  • In real time, display the number of visitors on a scoreboard or the Internet portal

  • Display the general dynamics of visitors by the hour

HOW IT WORKS?

 

Sensors are installed at the entrance / exit and in the trading floor. Also, a scoreboard is installed at the entrance, on which the actual number of visitors in the trading floor is displayed in real time.

 

Recommender system for one of the largest food suppliers in Russia Image

Recommender system for one of the largest food suppliers in Russia

NTR has been developing recommendation systems since 2012. We internally developed our own SaaS service that connected approx. 600 small online stores from several countries. NTR sold this business in 2016.

 

The development of a another recommendation system for a grocery store began in March 2019 and was

launched in June. A\B testing showed that an e-commerce site with our recommendation system gives 5 percent more revenue per visitor than a site with the best Russian SaaS implemented. Currently NTR is engaged in the further development of this system.

 

KDV is the largest food producer in Russia and have their own e-commerce and deliver in 86 regions of Russia. In CRM, on the basis of just one purchase, a recommender system can provide meaningful recommendations that increase sales.

Autonomous indoor navigation system for technical inspections Image

Autonomous indoor navigation system for technical inspections

Navigation system that allows any robotic unit to operate in a new environment without GPS, pre-existing maps or human intervention.

 

Features

 

  • No pilot required

  • Able to navigate without

GPS and radio control in complex magnetic environments and total darkness
  • Compatible with most robotic platforms and drones

  • Original SLAM implementation working with a carefully selected set of sensors

  • Smart Insurance: an automated information system for operating a B2B and B2B2C company Image

    Smart Insurance: an automated information system for operating a B2B and B2B2C company

    The platform collects and processes telematics data from the vehicle’s onboard device (accelerometer + GPS) and makes an assessment of the  insurer's reliability based on driving style (driver scoring). Information about acceleration and location is transmitted to the server where AI determines the driving style and, in case of an accident, the causes and consequences.

     

    This allows insurance companies to flexibly assess insurance risks based on driving style and attract additional audiences using the «Pay as you Drive» pricing system.

    The platform allows connection to any insurance company, leasing company, or car dealer and obtains the necessary information about the driver and their car:

     

    Driving history (driving style and route map)

    Location

    Mileage and technical condition

     

    Features: 

     

    • Based on a proven Citypoint platform (telematics data provider);

    • Monitors driving parameters in the context of the environment

    • Adaptive scoring point calculation model

    • Flexible system, that can be modified to the individual requirements of each client

    • Analytics and customized reports

    • Cloud solution

    Reviews

    Sort by

    Mobile App Upgrading for Social App Company

    "The high level of qualifications and professionalism of the performers was impressive."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Jan. - July 2016
    Project summary: 

    A social app startup hired NTR Labs to assist in replacing and upgrading the existing app. The goal was to reliably reproduce the functionality of the old system that's being replaced.

    The Reviewer
     
    1-10 Employees
     
    REDWOOD CITY, California
    Mark Aranovitch
    CEO, SelfieApp Inc.
     
    Verified
    The Review
    Feedback summary: 

    Thanks to the efforts of the NTR team, the company was able to produce better results with the new system. The company was impressed with the team's project management style, especially when comparing them to other vendors that they have worked with in the past.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    SelfieApp is a social app startup. I am the CEO.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire NTR Labs?

    To recreate SelfieApp using a neural network, artificial intelligence, and machine learning. The goal was to replace the background of the selfie image.

    What were your goals for this project?

    The solution had to reliably reproduce the functionality of our old system that it replaced. It needed to be built into a mobile app to replace our legacy software that was becoming increasingly unstable.

    SOLUTION

    How did you select NTR Labs?

    NTR was recommended to us by another agency. There were several other possible suppliers, but most of them were disqualified due to inexperience or perceived total cost.

    As the project was such a high priority, it was important to select a results-oriented partner that was equally committed to reliable customer support.

    Describe the project in detail.

    They designed, developed, customized and launched a new selfie background replacement solution. The project began with a joint discussion, which allowed us to reach mutual understanding regarding the development tasks and goals.

    After we approved the workflows, wireframes, and layouts, the actual development started in short sprints. The functional versions were ready for user testing and feedback every week. Improvements were made during each sprint thanks to key suggestions from the NTR developers.

    What was the team composition?

    The project team consisted of about five people, although some people came and went depending on needed skills. At the same time, we had a stable project manager who was our direct and permanent contact person.

    Our business scenario convinced them to offer a flexible development approach that would allow us to quickly create and test different versions of the desired solution.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    Thanks to a new approach, it became possible to improve the quality of the results.

    How effective was the workflow between your team and theirs?

    The project management was very impressive, especially when compared to other vendors. NTR’s team regularly met deadlines and always reported delays well in advance. An unexpected turnaround never threatened to stop critical progress. We communicated solely on Skype, Jira and GitHub.

    What did you find most impressive about this company?

    The high level of qualifications and professionalism of the performers was impressive. A very effective project management system.

    Are there any areas for improvement?

    Everything was great.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Mobile & Web Apps Development for Mining Company

    "NTR offered the optimal solution for the speediest implementation without losing quality."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Sept. 2017 - Ongoing
    Project summary: 

    NTR Labs developed a mobile app for a mining company. The team worked to design, development, and configuration for various mobile apps for their client.

    The Reviewer
     
    10,000+ Employees
     
    Novokuznetsk, Russia
    Chief specialist, EVRAZ
     
    Verified
    The Review
    Feedback summary: 

    Since launching the app, the entire management team managed to quickly respond to the implementation of the plans, incidents, enterprises, and monitor work progress. NTR Labs's team is effective and swift. Customers can expect a flexible team that offers professional solutions.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I'm a chief specialist of our Evraz branch in Novokuznetsk, Russia.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire NTR Labs, and what were your goals?

    With NTR we had and have several projects. Most of them are aimed at mobile technology. For example, a mobile application that displays data from our sources shows in a table form, there are graphs on them, it receives alarms from our enterprises and sends push notifications.

    Also displays real-time video from cameras in mines on a mobile device’s screen. The audience of the application is the employees of our company throughout Novokuznetsk.

    There is also an application for all Evraz employees through which you can order the necessary personnel documents, find out company news, get in touch with the management, go through surveys on behalf of the management to improve working conditions, and so on.

    The main thing is that we wanted to see all the statistics of our enterprises in a convenient form on the screen of ordinary smartphones that everyone has. Which is useful for any manager of a mine or plant, as well as for any employee

    SOLUTION

    How did you select NTR Labs and what were the deciding factors?

    First, NTR won the tender, their proposal was the most optimal. Later they won several more tenders, and often we try to work with them directly, without any competitions.

    Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

    They designed, developed, configured, and launched several new mobile apps. Colleagues from NTR quickly respond to our requests and wishes. This applies to design, and the intricacies of development, and amendments to the original tasks. When our company switched to the Agile methodology, NTR supported this initiative. Now we are working with them on it

    How many people from the vendor's team worked with you, and what were their positions?

    There were several teams. Each of them had a project manager for operational communication on projects, an analyst, testers, and a designer (if needed). Of course, frontend and backend developers. People could change depending on tasks

    RESULTS & FEEDBACK

    Can you share any measurable outcomes of the project or general feedback about the deliverables?

    After the release, for example, of an application with statistics on the operation of mines and factories, the entire management team was able to quickly respond to the implementation of plans, incidents at enterprises and to monitor work processes in real time. In the long run, this brings the company significant benefits

    Describe their project management style, including communication tools and timelines.

    Very prompt interaction with the project manager. Very effective. The setting of tasks always gets its implementation. Occasionally, when necessary, we met with programmers or a designer to get advice on the implementation of our wishes. Used mail, Skype, Jira, GitHub, Zoom and sometimes in urgent cases phone and Whatsapp

    What did you find most impressive or unique about this company?

    Flexibility. Both in the sense of changing requirements in the process, and in bureaucratic moments. If new tasks went beyond the framework of the project, NTR offered the optimal solution for the speediest implementation without losing quality

    Are there any areas for improvement or something they could have done differently?

    Move their office closer to us. It is clear that this is impossible and we are used to contacting via the Internet, but it would be convenient. :)

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Web Dev for Automotive Landing Page

    "They perfectly met all my expectations; in fact, I’d say they surpassed them."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Feb. - May 2019
    Project summary: 

    NTR Labs designed and built a website for searching car warranties. Using existing mockups, they created a system that lets users search by year, make, and model.

    The Reviewer
     
    1-10 Employees
     
    San Mateo, California
    Stan M.
    Freelance Entrepreneur
     
    Verified
    The Review
    Feedback summary: 

    The platform received praise from the client and external stakeholders on its design and functionality. NTR Labs delivered high-quality development and design work on a tight budget without exceeding the initial quote or deadline. Their transparency stood out.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m a freelance entrepreneur.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with NTR Labs?

    We were working on a product that allows people to search for car warranties. It was a web-optimized landing page that allows people to submit requests based on the year, make, and model of their vehicles. I needed something built quickly that was also high-quality. Because I was funding the project myself, I wanted a reasonable cost as well.

    SOLUTION

    What was the scope of their involvement?

    I first found a website that was similar to what I wanted to build. I marked it up using PowerPoint to describe to NTR Labs what my site would look like and how it would be different from the example I chose.

    NTR Labs took my rudimentary mockup and made it look much better using their designer. Over a few weeks, they built it into a fully functional website with content, beautiful images, and the backend functionality we needed.

    What is the team composition?

    I worked with three people: a designer, a technical lead, and my main contact, Nick (CEO).

    How did you come to work with NTR Labs?

    They reached out to me; I’m not sure why or how. After a few conversations with them, I found that I really liked Nick and met him in person. He seemed like a straightforward, upfront person, and I had a lot of confidence in him, so I took a chance.

    What is the status of this engagement?

    The project ran from February to May 2019. It probably took them 2–3 months to establish the basic site. I wasn’t in a hurry.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    It was terrific. The product was exactly what I wanted it to be — probably even better. Even external partners are very impressed by its design and functionality. The overall effect on my business has been very positive. I’m working on a deal right now where I get to use some of that functionality.

    How did NTR Labs perform from a project management standpoint?

    They perfectly met all my expectations; in fact, I’d say they surpassed them. The quality of work was better than I expected. We communicated by email and Skype, but mainly email to lay things out in writing.

    What did you find most impressive about them?

    First, I liked their transparency about pricing. The price they give you at first is what you pay unless the project changes drastically. It’s also very competitive. Second, the functionality was very, very good. There were no weird bugs or surprises in the software. Also, from a design standpoint, I was pleasantly surprised that they had an in-house designer, and they do spectacular work.

    Are there any areas they could improve?

    Off the top of my head, I can’t come up with anything.

    Any advice for potential customers?

    NTR Labs' team is offshore, which may make some folks hesitant. They might fear communication issues and time zone differences. However, NTR Labs' team was flexible regarding my schedule, and they speak perfect English. It was never a challenge for me.

    Nick comes to the US a few times a year. I’d recommend you meet him in person or schedule a phone call or video call. He inspires a lot of confidence and is upfront and straightforward about the capabilities of NTR Labs.

    5.0
    Overall Score Every time I have the opportunity to meet those folks in person, I always take it. It’s been a very positive experience and relationship.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      NTR Lab always met or beat deadlines.
    • 5.0 Cost
      Value / within estimates
      They offered a very good value.
    • 5.0 Quality
      Service & deliverables
      I’d give a higher score if I could.
    • 5.0 NPS
      Willing to refer
      I recommend them regularly.

    CRM Dev for Engineering & Manufacturing Company

    "Project management was very impressive, especially compared to other vendors."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    May 2005 - Ongoing
    Project summary: 

    NTR Labs developed a customer and order management system for an engineering equipment manufacturer. They built a platform that allows employees in different offices to collaborate via a consolidated database.

    The Reviewer
     
    11-50 Employees
     
    Moscow, Russia
    Olga Lokteva
    CIO, Technopolice
     
    Verified
    The Review
    Feedback summary: 

    NTR Labs delivered a functional system that adhered to the client's requirements. It has automated customer relationship processes and is now critical to the client's business. NTR Labs has been diligent in their maintenance of the platform, resolving system failures both meticulously and quickly.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    Technopolice supplies equipment and develops technologies for engineering production since 1997. I am the Chief Information Officer.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire NTR Labs?

    The rapid growth of the number of projects and customers has caused the need to develop and implement customer and order management systems. The specifics of our activity did not allow us to implement the available products without its deep modernization at that time, so we decided to order custom software development according to our requirements.

    What were your goals for this project?

    The purpose of the development was the automation of communication processes with customers and the ability of Technopoliсe employees to work with a single database from different offices. Subsequently, this decision made it possible to quickly transfer employees to remote work from home when pandemic started.

    SOLUTION

    How did you select this vendor?

    We chose among the vendors that were recommended to us by our partners. NTR Labs has offered the best conditions for the cost, timing and solution architecture.

    Describe the project and the services they provided in detail.

    NTR has fully designed, developed and implemented a CRM system for us and still continues to improve and maintain it. New functionality continues to be added at our request.

    We are very pleased and even a little surprised that the system developed 15 years ago continues to function smoothly and despite changing business processes flexibly adapts to them and satisfies all our requirements including security and performance.

    What was the team composition?

    We communicate with the Project Manager, who works with the developers.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    The system was developed on time taking into account all our requirements and is still our main customer relationship automation system.

    How was project management arranged and how effective was it?

    Project management was very impressive, especially compared to other vendors. We communicated exclusively with Skype, Email, GitLab.

    What did you find most impressive about this company?

    Since the system is critical for business - the speed of reaction to our requests is important to us - NTR Labs provides fast and clear communication, practically eliminating system failures.

    Are there any areas for improvement?

    No

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Recommendation System Dev for IT Services Provider

    "Technical things were communicated in 'easy' language, so everyone understood."

    Quality: 
    4.5
    Schedule: 
    5.0
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Mar. 2019 - Jan. 2020
    Project summary: 

    NTR Labs designed, developed, and helped to integrate a new recommendation system, based on open-source ML solutions. They also helped train the neutral net and tested the recommendations.

    The Reviewer
     
    51-200 Employees
     
    Russia
    Product Manager, IT Service Provider
     
    Verified
    The Review
    Feedback summary: 

    NTR Labs' work quickly showed the same influence on metrics as the leading market solution and all goals for the project were reached. They had good project management skills and met all targets on time. The team offered their expertise and knowledge of the industry.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    We are IT-services provider for large food company in Russia. I'm a product manager responsible for an e-commerce project with 1m orders a year.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire NTR Labs?

    As e-commerce, we're always in search for different ways to improve our sales. One of them on the plate was a recommendation system. We had started with the tests for 3rd-party solution, but quickly realized its bad fit for the business we have. So we decided to create our own system.

    What were your goals for this project?

    We expected the system to give the reasonable recommendations for our customers, what else they could order. So average check should increase, not suffering the number of orders. And our own recommendation system should provide the same or better results, comparing to the market leaders we've tested.

    SOLUTION

    How did you select this vendor?

    NTR Labs was recommended to us by several experts, based on their previous experience in recommendation systems. First contacts showed their deep background (real 'know-how') and desire to help.

    Describe the project and the services they provided in detail.

    They designed, developed and helped us to integrate the new recommendation system, based on the open-source ML-solutions. Also they guided us how to train the neural net and test the recommendations based on A/B-tests.

    What was the team composition?

    The project team had about 7-10 people, with one stable project manager and others joining based on the need: developers, data analysts, recommendation system experts.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    The developed solution was launched in the production environment in about 1 month after the work started. It quickly showed the same influence on metrics as market-leading solution we've tested at the same time. Testing additional hypothesis lead us to the 7%-10% increase on average check, keeping the number of orders intact. So all goals for the project were reached.

    How was project management arranged and how effective was it?

    Project management was very good. All targets were met on time, any delays were communicated in advance.

    What did you find most impressive about this company?

    They offered us the complete package: from expertise and knowledge, to development, implementation and analytics. Technical things were communicated in 'easy' language, so everyone understood.

    Are there any areas for improvement?

    My only suggestion for improvement would be to better track the implementation on the client side and our mistakes. We'd forgot to put in production one developed service, so it took some time to find the reason of the strange behavior. Until we realized we're talking about slightly different architectures.

    4.5
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 4.5 Cost
      Value / within estimates
    • 4.5 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Dev Staff Augmentation for Analysis Collaboration Platform

    “From my experience, ethics was what distinguishes them from other providers.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Oct. 2016 - Sept. 2017
    Project summary: 

    NTR Labs developed an MVP from scratch. Building the frontend using AngularJS, they worked through prototyping, application design, architecture, and coding.  

    The Reviewer
     
    11-50 Employees
     
    London, United Kingdom
    Former Executive, Financial Services Firm
     
    Verified
    The Review
    Feedback summary: 

    NTR Labs built a quality product. Always flexible, they were able to pivot and make changes when necessary. They worked effectively with their partners throughout the collaboration. Their experienced team has strong ethics.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I was working for a UK-based SaaS company developing a financial modeling suite for CFOs and financial advisors. I worked for that company between 2016–2017, and my role there was COO.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with NTR Labs?

    We were looking to speed up development to launch a spin-off product. We didn’t have the internal capacity, so we outsourced development to NTR Labs.

    SOLUTION

    What was the scope of their involvement?

    NTR Labs developed the entire MVP from scratch. We brought them on at the prototyping phase. We had a UI/UX designer on our side, along with myself, as the product owner/manager.

    NTR provided us a small team to go through prototyping, application design, architecture, and coding, to get it to a phase where we could launch it. When the project was completed, they handed over the entire application and source code to our core dev team, and we worked with them for support and knowledge transfer from there.

    They built the frontend application using AngularJS. The backend was provided by us, and was the core of our main platform.

    What is the team composition?

    NTR provided us a team of four people.

    How did you come to work with NTR Labs?

    I knew their principal, who had a very good reputation on the market. Several of my clients from my former company had worked with him, so I had a very strong trust in NTR Labs' capabilities. We had a few initial meetings, and found that they worked quite lean and agile, and they were ready to work with our existing code base. We didn’t do a lot of casting; we just decided to go with NTR Labs after a few meetings.

    How much have you invested with them?

    The cost was around $50,000.

    What is the status of this engagement?

    We worked with NTR Labs between October 2016–September 2017.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    I’d rate them a solid 4.5 out of 5. They were really agile, and they were willing to include our team in the entire development cycle. We worked effectively as one team, and we could change course effectively. There were some late-stage changes in the specifications, which weren’t a problem. NTR was open to adapt and change the course.

    The culture and business ethics were very high, and their team is very experienced. They have a distributed team between a few cities, and they were able to provide us the right kind of management support, along with the developers themselves.

    How did NTR Labs perform from a project management standpoint?

    They mainly used Jira for that project. We also had GitHub on our side, to keep track of all the features in the backlog. They were on schedule.

    What did you find most impressive about them?

    From my experience, ethics was what distinguishes them from other providers. There was a person leading the team on their end, and they were able to compensate for the extra time spent by their team. It was a time and materials project, and they didn’t charge us for the extra time that was necessary for the transfer of knowledge. NTR is a very customer-oriented company, and that’s the main reason I chose them on my next project as well.

    Are there any areas they could improve?

    There’s nothing I can come up with immediately.

    Do you have any advice for future clients of theirs?

    When staffing the project, it’s important to ensure that the project management team is interested in the particular domain the client is working on. We had a slight lack of understanding in the domain initially. That’s understandable, given that the application we were making was quite new and unique. Having someone with a bit more of a finance background would’ve helped.

    That was pretty much the same story when I got them onboard on my next project, when I was in a different company. Even though we did have a project manager with industry background, the fact that we were doing something new and unique meant that it took more time to get them up to speed. I advise spending more time at the project setup phase, making sure that they have a good understanding of the overall industry and what we’re trying to achieve.

    4.5
    Overall Score There was a bit of a time investment getting the team up to speed with our specifics.
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
      They agreed to reduce their rate during the last phase of the project in order to stay within budget.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Custom App Dev for GPS-Enabled Networking Platform

    I respected their ability to push back and make you reflect on the motivations behind your requirements."

    Quality: 
    5.0
    Schedule: 
    4.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Q2 2014 - Ongoing
    Project summary: 

    NTR Labs helped further develop the MVP of a GPS-enabled networking platform. They took the client’s wireframes and mockups to develop three platforms that all allow for sophisticated content creation.

    The Reviewer
     
    1-10 Employees
     
    San Francisco, California
    Arthur Bart-Williams
    Co-Founder & CEO, Vizzit
     
    Verified
    The Review
    Feedback summary: 

    NTR Labs exceeded expectations in every way. They’ve provided stellar technical support over the years, but they’ve also supported the client emotionally through difficult times. They’re a creative and proactive team that’s not afraid to push back on ideas to ensure the client’s greatest success.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    We’re a GPS-enabled networking platform that delivers stories based on location. I’m the co-founder and CEO.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with NTR Labs?

    We had an MVP of our product, but we wanted to upgrade the platform and develop a new app that would be compatible with both Google Play and the App Store.

    SOLUTION

    What was the scope of their involvement?

    Our team provided them with wireframes and mockups, and they delivered three different platforms: a web-based browser platform, a desktop application, and a mobile-compatible platform. The platforms allow for content creation. Users can not only take a tour, but they can generate their own tours and edit them.

    What is the team composition?

    We had a team of 2–3 developers. Eugen (CTO), who served as our project manager, was our main point of contact.

    How did you come to work with NTR Labs?

    I was referred to Nick (CEO) by a friend and advisor of mine.

    How much have you invested with them?

    We’ve spent around $55,000.

    What is the status of this engagement?

    We started working together mid-2014 and the engagement wrapped up in 2018. They still provide ongoing maintenance on an as-needed basis.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement? 

    I’ve been very happy with the partnership. Nick stays in touch, and whenever he visits, we typically meet. Not only have they provided us with great technical support, but they’ve also given us moral and emotional support through the ups and downs of our company. They go above and beyond in all ways.

    How did NTR Labs perform from a project management standpoint?

    Eugen, our project manager, is amazing. They use Pivotal Tracker. From the get-go, we could tell that they followed lean startup principles. They asked great questions about our business needs. I respected their ability to push back and make you reflect on the motivations behind your requirements.

    What did you find most impressive about them?

    I’ve been impressed by their communication, the continuity of their service, and the methodology that they use.

    Are there any areas they could improve?

    I think they were going through some turnover with their developers. There was just one instance where the ramp-up was delayed due to that staffing change.

    Do you have any advice for potential customers?

    Make sure you become familiar with the tools they use, like Pivotal Tracker. Staying on top of consistent communication put us in line with project progress.

    5.0
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Dev & Programming for Contract Remodeler Software Company

    "The success of our business and the success of their work are closely tied."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $200,000 to $999,999
     
    2005 - Ongoing
    Project summary: 

    As a long-time partner, NTR Labs provides ongoing programming and software development support. Most recently, they developed a web solution and are working on enhancing and optimizing its UI.

    The Reviewer
     
    1-10 Employees
     
    Ann Arbor, Michigan
    Nolan Orfield
    CEO & Founder, Clear Estimates
     
    Verified
    The Review
    Feedback summary: 

    NTR Labs continues to develop robust, dependable, high-quality software solutions that are an essential part of the core business. Despite being offshore, the team is incredibly responsive and quick to remedy any issues that arise at any point during the development process. 

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the founder and CEO of Clear Estimates.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with NTR Labs?

    We initially hired them in 2005 because we had built our own custom software application with Microsoft Access, but it was super clunky. We wanted to commercialize the application, so we hired NTR Labs to help us with that. 

    SOLUTION

    What was the scope of their involvement?

    They took what we had built and converted it into a downloadable, 30-day free trial, pay-to-operate software platform that we could sell to other businesses. The team made it a solid package that we could put on Windows. 

    In 2007, they worked on a desktop tool that we built, managed its authentication and licensing permission, but still on a recurring revenue business model. In 2013, we hired them to take the tool and make it a cloud-based platform. They did a lot of heavy lifting, including design work, porting the code from the desktop application, and making it a more sustainable business that we run today. 

    They’ve worked with us continuously since we hired them and, they do our programming and product development using mainly ASP.NET. The bulk of their work now is taking our platform, which has a large user base and making the UI more user-friendly. Their working model is based on continuous improvement of the UI – they build it, test it internally, and then produce it.

    What is the team composition?

    We work with between 2–3 dedicated resources who are usually backend developers, depending on the tasks.

    How did you come to work with NTR Labs?

    We found them through an outsourcing platform that doesn’t exist anymore. In the early 2000s, we put out an RFQ and looked at a dozen of bids from around the country. They were neither the most economical nor the most expensive choice, but they had the best skillset for what we wanted to deploy. Before we decided to work with them, we were able to look at some of the interactive demos they provided.

    How much have you invested with them?

    We’ve invested between $200,000–$999,999 thus far.

    What is the status of this engagement?

    We started working with them in 2005 and our engagement is ongoing. They’ve worked on multiple projects with us. 

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement? 

    The success of our business and the success of their work are closely tied. The solution is reliable and functional — we have had very little downtime and few issues. We continue to work with them because we’ve built trust and they’ve impressed us with their performance over and over again. 

    How did NTR Labs perform from a project management standpoint?

    We have monthly scoped projects that are based on feedback that we collect from the users, as well as GitHub-based collaboration. We also have monthly meetings where we come up with more specific projects and rank them by priority. They usually use the waterfall methodology for project management. However, it’s sometimes agile because we do relatively short sprints.

    What did you find most impressive about them?

    It’s sometimes difficult to work with offshore teams, especially when there are issues with the product. But NTR Labs has always been extremely responsive and quick to address any urgent issues, which is a testament to the quality of our partnership and their work.

    Are there any areas they could improve?

    English isn’t their first language so, though they have strong English skills, communication can sometimes be a little tricky. We usually have to rely on scoping projects in a way that they’re ready to interpret. It doesn’t get in the way of our productivity, but there’s a learning curve when it comes to working with offshore teams.

    5.0
    Overall Score I’m very happy with their services.
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
      High qaulity and minimal downitme leads to a happy user base.
    • 5.0 NPS
      Willing to refer
      I’ve recommended them in the past and will continue to do so if I think they would be a good match.

    Web Dev for Rental Startup

    "We wouldn't have a business without NTR."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    May 2018 - Ongoing
    Project summary: 

    NTR Labs was responsible for creating the flagship web app of a yard rental startup. The team utilized Ruby and React Native to make a platform that includes search capabilities, payment integrations, and more.

    The Reviewer
     
    1-10 Employees
     
    Seattle, Washington
    David Adams
    Founder, Sniffspot
     
    Verified
    The Review
    Feedback summary: 

    NTR Labs' work validated the client's business and empowered their entire business operations. They delivered a high-quality app at a low cost; what's more, the client believes that the code is scalable, forgoing the need to rebuild the app later. All in all, it was an excellent engagement.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    Sniffspot is a marketplace that enables anyone to offer their yard or land as a play area for dogs

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire NTR Labs?

    We hired NTR to build our entire web app in Ruby and React Native. This includes search, checkout, payments, calendar, messaging and account management.

    What were your goals for this project?

    We wanted to efficiently build an MVP to test the market for a product

    SOLUTION

    How did you select this vendor?

    They were referred to me by a friend. We looked at several companies, but they were the best combination of affordable, flexible and high quality.

    Describe the project and the services they provided in detail.

    I provide a visual design in Figma and the team handles the development. We have a project manager, two developers and a QA person on the project. They handle everything from development, to QA to deploy and all dev ops for the website.

    What was the team composition?

    We have a project manager, two developers and a QA person on the project.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    We wouldn't have a business without NTR. They have delivered a very high quality app with efficient cost.

    How was project management arranged and how effective was it?

    I have been super happy with NTR. I regularly refer them to other companies and I would certainly work with them again.

    What did you find most impressive about this company?

    They create very high quality code. We started by focusing on an MVP, but we actually feel like their code will scale with our company, so we will not need a re-build later.

    Are there any areas for improvement?

    Not so far!

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    MVP Dev for Tech Property Platform

    "They undoubtedly have some of the smartest developers we've worked with - extremely bright! "

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    July 2016 - Jan. 2017
    Project summary: 

    NTR Labs developed an MVP to address a market opportunity for a housing tech platform. Managing full stack development services, they built the architecture, integrated algorithms, and optimized the platform.

    The Reviewer
     
    11-50 Employees
     
    Houston, Texas
    CEO, PropTech Platform
     
    Verified
    The Review
    Feedback summary: 

    NTR Labs expedited development cost-effectively and delivered the platform on time to enable an efficient testing phase. The team was flexible to implement changes and responsive to address challenges quickly. They were diligent and offered extensive industry knowledge to ensure future collaboration.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    Cobuild Inc. is a technology platform enabling aspiring homeowners to connect with industry professionals to expedite their home build. I'm the CEO of Cobuild Inc.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire NTR Labs?

    We were seeking to address a market opportunity using a web-based platform concept. We need to build an MVP in a short time-frame that was fairly complex. We need a company that were experts in both architecture design, complex algorithms, and full-stack development capabilities for the full platform requirements.

    What were your goals for this project?

    Our primary goals for the project were to have a fully working MVP ready for market testing.

    SOLUTION

    How did you select this vendor?

    We were introduced to NTR Labs through a mutual acquaintance. We evaluated several other companies but found NTR Labs to be the most knowledgeable and pragmatic in their suggested approach. In addition to finding the team knowledgeable, they were extremely personable and gave us no nonsense feedback to improve our service offering.

    Describe the project and the services they provided in detail.

    NTR Labs designed, developed, configured, optimized, and managed the platform development in its entirety. Essentially, NTR Labs acted as our in-house developers. After agreeing a performance specification, NTR produced a detailed proposal and milestones with accompanying dates. After signing an agreement, they delivered on their promises despite many adjustments from our team. Within the agree timeframe we had a working MVP to market test.

    What was the team composition?

    We had approximately 7-8 developers from NTR Labs ranging from the CTO to algorithm experts programming in Python. We had a few people change over the period based on project requirements but the core team remained the same. We were impressed.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    The solution provided by NTR Labs enabled use to test our product in a very small timeframe. Typically, a startup may have spent twice as long to develop a similar MVP. We estimate that NTR Labs reduced our development time by 50% and delivered it for less than we would have delivered it for through alternative vendors we talked to. In short, NTR delivered on their promises and went above and beyond what was asked. We have no hesitation in using them again, soon!

    How was project management arranged and how effective was it?

    We scheduled weekly calls on Skype, using Slack for daily conversations and then used JIRA and GitHub for specific queries and development. We experienced minimal language barriers.

    What did you find most impressive about this company?

    NTR gave us a senior stakeholder who was able to influence their development team to be extremely responsive. They were quick to respond to any issues and superbly knowledgeable in all the technical areas we came across. They undoubtedly have some of the smartest developers we've worked with - extremely bright! Furthermore, we found they had a great work ethic. If there were ever any misunderstandings, they were quick to resolve them, even if the error had been on our part.

    Are there any areas for improvement?

    No specific areas come to mind. All in all a great company!

    5.0
    Overall Score A brilliant and broad team who know how to deliver customer results quickly and effectively.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      NTR's scheduling was excellent. They were highly responsive and delivered on their milestones.
    • 5.0 Cost
      Value / within estimates
      NTR were not the cheapest on the market but we undoubtedly got value for money as the quality and timeliness of their work was second to none.
    • 5.0 Quality
      Service & deliverables
      NTR Labs provide robust designs with clear communication.
    • 5.0 NPS
      Willing to refer
      No hesitation.