What was the scope of their involvement?
The brief was pretty concise. Noto Solutions had to develop a portal for our service apartment villas as well as holiday homes. I wrote a short order of what I required, and they went on to develop the website. Guests can look at the available information and options, put in dates, make payments, and get a confirmation.
They took care of coding and some of the design, but I couldn’t tell you exactly what technologies were used. In terms of design, clients have the option of choosing between different types of accommodations, and make live bookings with immediate confirmation, through an integrated payment gateway.
Noto Solutions pulled content from the OTAs where we were listed, and I also provided some of it. They haven’t provided any marketing services, SEO, or anything of the sort so far.
What is the team dynamic?
I interfaced with a single person, Vipin Mathur, their CTO, who was in charge of delegating tasks to the workforce. Our interactions were both planned and as-needed. I’m based in Australia, and Noto Solutions is based in India, so we interacted by phone, email, and Skype.
How did you come to work with Noto Solutions?
Around three years ago, we were working on another website. It was a major project, and we’d had a very frustrating experience with the operation. We had hired different freelancers and teams for different aspects of the project, and it was all over the place. At that time, I was given the option of using Noto Solutions, but it would not have been practical to revamp the project, so we continued as we were. We kept Noto Solutions in mind, and we’re actually looking at two other projects for them in the future.
How much have you invested with them?
We have spent around AUD $30,000 [$24,000].
What is the status of this engagement?
We started working with Noto Solutions on the current project around November or December 2016.