No Limit Email

Introduce your business and what you do there.

I’m the owner of an everyday carry e-commerce website.

What challenge were you trying to address with No Limit Email?

We wanted to give a professional approach to our email marketing.

What was the scope of their involvement?

No Limit Email came in and redid everything from the ground up regarding our emailing marketing by setting us up with campaigns.

What is the team composition?

We’ve been working with three people from their team, including Michael (Founder), Michelle (Account Executive), and Gerri (Co-Founder).

How did you come to work with No Limit Email?

We worked with Michael on another project, and we chose his company because I was sure that they’d do a great job for us.

How much have you invested with them?

We’ve spent $7,500 with them so far.

What is the status of this engagement?

We’ve been working together since July 2021; it’s an ongoing partnership.

What evidence can you share that demonstrates the impact of the engagement?

In just 30 days, they’ve been able to bring $5,000 worth of revenue, which is beyond profit for their services.

How did No Limit Email perform from a project management standpoint?

They’ve been amazing. They’re a transparent team, answer quickly, and they’re always straightforward — it’s always easy to understand what they’re doing and what they’re trying to achieve. They also stick to deadlines and budgets — I don’t remember anything that’s been changed after agreeing to it. In terms of tools, we use Zoom, emails, and Facebook Messenger

What did you find most impressive about them?

They’re a personable team — I hired them because I had no idea how to do this work by myself, so I naturally ask questions all the time. No Limit Email has provided an abundance of knowledge even before signing up with them, making me feel good about doing business with them — they’re genuine people. 

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

Any advice for potential customers?

Investing in your business’ marketing is the best thing you can do.

Please describe your company and your position there.

I am the owner of a gift hamper business that specialises in products for fitness-orientated individuals.

For what projects/services did your company hire No Limit Email?

We were refining our digital strategy, and our Facebook Ads team wouldn't run ads without a proper sequencing of certain ecommerce email automations. We hired No Limit Email to help us with this.

How did you select this vendor and what were the deciding factors?

Recommended by our digital marketing specialist.

Describe the project in detail and walk through the stages of the project.

Michael and his team did a very, VERY thorough analysis of our brand, and our voice. In addition to meeting and chatting, we were also given a very detailed questionnaire to fill out so that the team could really get a vision of who we are, and what we provide. After that, they were very transparent with creative and making sure the emails sounded like us. Once everything was set up, Michael walked us through every little detail on the back end so we completely understood the process, and what they put together.

How many resources from the vendor's team worked with you, and what were their positions?

There were three- Geri, Michelle and Michael. I'm unsure of all the different roles but they clearly work in unison and were all very helpful. No miscommunications whatsoever.

Can you share any outcomes from the project that demonstrate progress or success?

It's too early to tell - we are a very young startup! But I know that our digital ads team was very happy with the work done, and they see their fair share of email automations.

How effective was the workflow between your team and theirs?

Extremely effective. No miscommunication and everything was very clear from the beginning.

What did you find most impressive or unique about this company?

Their effort to get to know us. We have worked with all different types of digital teams on different parts of our businesses, and we have seen it all! We have often paid a high price for very generic creative that does not sound like us AT ALL. No Limit's effort to understand who we are made it so seamless, and so easy to approve their creative ideas without second guessing anything. Finally, Michael went above and beyond to finish some things on the back end that I had started, making important tweaks. Then he went and made a video on HOW he did it! We didn't ask for any of that, so again, blown away by the amount of help he gave just by being a genuine, lovely, authentic human being! I think this is SO important in an industry where we have felt like our digital naivety has been taken advantage of in the past.

Are there any areas for improvement or something they could have done differently?

Nothing :)

Please describe your company and your position there.

I am the CEO of the company. I create overall the mission and vision of the company from the ground up. I oversee the financial growth of the entire business.

For what projects/services did your company hire No Limit Email, and what were your goals?

We were struggling to get customers for our new product, and hired No Limit Email to handle the strategy, email copy and execution for our product launch on Amazon. They were very turn key. Meaning, they took care of the whole email side of the product launch.

How did you select this vendor and what were the deciding factors?

We were looking for the best email marketing agency to support our launch of a new product. We had heard good things about No Limit Email through our network of Amazon and eCommerce sellers and so we set up an appointment with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

No Limit Email mapped out an incredible plan, which included targeting specific demographics with messages tailored specifically to those groups; they also implemented automated campaigns as well as personalized emails from different team members of the company at various points during the process- all with minimal input or involvement on my end! The first thing they helped us with was the email list growth strategy. This was how we were going to find traffic, send it to a page and incentivize as many people as we could to leave their email contact for the product launch.

Then they planned out and wrote the complete email launch sequence. This included a pre-launch, open-cart, main launch, cart closing and post launch sequence. Additionally, they scheduled all of this into our email provider (Klaviyo) and collaborated with my internal team to ensure everything was synchronised.

How many people from the vendor's team worked with you, and what were their positions?

We had Mike and Gerri working extremely closely with myself and the internal team running the paid ads and creatives. You don’t find this with many agencies. Where the owners are so involved and invested in your success. It was very refreshing. They also had their project/account manager and their copywriter in close contact and coming to WIP meetings so everyone was across the overall project.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The company helped us create engaging emails and even gave our team some pointers on how best to come across as trustworthy within these messages. Our goal was 5,000 subscribers before we hit the launch period - they exceeded this expectation with 8,765 subscriptions! We sell quite a high ticket product. $130+ for one item. Our sales velocity goal post launch was to be selling a minimum of 50 units/month. Post email launch we were sitting at 150 units/month in sales.

Describe their project management style, including communication tools and timeliness.

The best experience we have had in terms of communication, expectations and keeping us up to date. I think this is one of the keys that sets them apart from other agencies we have worked with. The team is highly accessible and responsive. We felt like they were embedded with our own team.

What did you find most impressive or unique about this company?

The are not a faceless team that hands you an account manager to deal with everything. You actually get to interact with the owners of the company who provide massive value beyond just email marketing. They come to with with a holistic view on your ecommerce brand to support the project as a whole and not simply from an email marketing stand point. Once again, it felt like they were not only an extension of our team, but as if they were our embedded internal team.

Are there any areas for improvement or something they could have done differently?

I am ecstatic with the results we achieved and the decision to work with Mike and Gerri. One of the most common questions we hear is, "How did you get so many people to sign up for your new product launch?” When I look back at our product launch together, there’s not much I would have changed at all.

Please describe your company and your position there.

We are a health & wellness company that creates daily health rituals by combining adaptogens with consumer products like coffee.

For what projects/services did your company hire No Limit Email, and what were your goals?

We are a new business, and we wanted to set up our email automation series for our initial email marketing channel.

How did you select this vendor and what were the deciding factors?

We were recommended by someone we knew who said good things about No Limit Email.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting, followed by emails with each email series step by step. We got approvals done through emails, and these were tracked with google sheets. We had a few quick calls to iron out any implementation issues.

How many people from the vendor's team worked with you, and what were their positions?

We had two project managers take turns being our point of contact. A back end developer helped with implementation. And also a principal if we had any issues. The team was very responsive.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We loved the designs of our email series.

Describe their project management style, including communication tools and timeliness.

We had regular email correspondence, and if there was a need, we would have a call to touch base.

What did you find most impressive or unique about this company?

A lot of experience with email marketing and DTC strategies. Very responsive and knowledgeable team.

Are there any areas for improvement or something they could have done differently?

We had a few time zone issues with our developers, however, we figured out how to get work scheduled and reviewed.

Please describe your company and your position there.

I am the director of a wholesale and ecommerce business that design and sells products into both retail stores as a wholesaler and across our three websites worldwide.

For what projects/services did your company hire No Limit Email?

We have a huge data base that needed a lot of attention and strategy when it came to email marketing.

How did you select this vendor and what were the deciding factors?

We were introduced via our developers and were very happy with our initial conversations with the team. They are very down to earth and easy to connect with. Relationships are important to us and we felt very happy to work with No Limit Email after just one introduction call. It was also very clear they had the experience we were looking for to complete the work we wanted to achieve.

Describe the project in detail and walk through the stages of the project.

No Limit Email helped us to migrate onto Klaviyo from our previous CRM which is a much better platform for ecommerce and connection into Shopify. They also provided strategy for flows and the briefs, design and copy of our templates and emails to our database. They migrated our database of over 100,000 people into segments and set new workflows live.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with the co - founders who managed our project from start to finish. There were designers and dev teams also working on our account but all information was communicated via the one account manger.

Can you share any outcomes from the project that demonstrate progress or success?

We are already seeing higher open rates of our emails. We are very happy with the strategy of the flows and that it was all seamlessly delivered. We now have a very organised database that we can build on and continue to segment with creative ideas and further strategy.

How effective was the workflow between your team and theirs?

There was excellent communication throughout the entire project and all deadlines were met. Very reliable and trustworthy through a nervous time of CRM transition for our business. All happened very smoothly.

What did you find most impressive or unique about this company?

Total reliability throughout the entire project, open and friendly communication. It felt like we are working with our own in-house team.

Are there any areas for improvement or something they could have done differently?

Nothing we would change - they really worked with us to bring our project to fruition. They went above and beyond to make sure our everything down to tiny details were met.

Please describe your company and your position there.

I am the co-founder and co-CEO, alongside my husband, of a spiritual product brand based in the US.

For what projects/services did your company hire No Limit Email, and what were your goals?

We're launching our Shopify site and needed experts to come in and design our welcome flow, abandoned cart, and community engagement emails.

How did you select this vendor and what were the deciding factors?

We were referred to No Limit from our advertising agency.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Gosh - where do I begin! I can't believe the countless hours their team poured into the market research, copywriting, and design. I'm blown away by how much care, attention to detail, and knowledge they put into the project. 

How many resources from the vendor's team worked with you, and what were their positions?

We worked with both co-founders and our project manager regularly throughout the project.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Deliverables (copy + design) well & truly exceeded our expectations. I can totally see why this is a service you'd want to hire out -- if you own an e-commerce brand and want to build out community + engagement, it needs to be done right. We don't have the skills or expertise (or time!) to put together what No Limit put together for us. This was a no-brainer investment that will pay dividends over the course of time.

How effective was the workflow between your team and theirs?

Very easy and efficient. If there was ever a bottleneck in our project, it was me being slow on getting to emails or submitting the necessary info.

What did you find most impressive or unique about this company?

I am impressed by how easily they interpreted our brand's language and style into a design.

Are there any areas for improvement or something they could have done differently?

Honestly, no. No Limit is so easy (and, the nicest team you'll ever meet) to work with, if we ever had copy or design feedback it was seamless to incorporate into the project.

Please describe your company and your position there.

I'm a co-owner of an eCommerce brand. We sell on Shopify and only in the USA.

For what projects/services did your company hire No Limit Email?

As our business grows, we were neglecting email marketing. We didn't have the right skill to take our email marketing to the NEXT level. This is why we decided to hire No Limit Email. They were our one-stop-shop for marketing. They tailored a unique and efficient marketing strategies to reach the right customers at a much lower cost than traditional marketing methods. They helped us with copywriting, content creation, drip sequences, email marketing automation, performance reporting and email deliverability optimization. This has really helped us generate a sizeable profit which we never knew we could achieve!

How did you select this vendor and what were the deciding factors?

It was actually really simple. They really listened to our problems, went and did market research, then came back with a solution that is built around the problem. Other agencies look for ways to fit our business into their formula.

Describe the project in detail and walk through the stages of the project.

After our initial meeting, No-Limit Email went and did in-depth market research, and created a customer avatar which was super helpful. They then wrote the copy for a series of email flows, and these copies were some of the best copies I've ever read. They were engaging, sitting, and topical, exactly what we were looking for. After approval, the team set up all the flows in Klayvio, making sure there are no mistakes as these flows and segments can be quite complex. We set that life and immediately we saw results! They also helped us with deliverability, making sure all the emails were landing in the inboxes and not spam.

How many resources from the vendor's team worked with you, and what were their positions?

Mike and Gerri worked with us closely and often have team calls. Just to make sure we stayed on top of things. Mike is great at Klayvio and Gerri is an absolute gun in copywriting. They were a dynamite team which we were searching for!

Can you share any outcomes from the project that demonstrate progress or success?

They turned our subscribers into paying customers, they recover lost sales into extra revenue. They also build an advanced flow which really helps with customer experience - implement long-term growth strategies. They helped us produce INCREDIBLE ROI which we didn't know we could.

How effective was the workflow between your team and theirs?

Super effective! They were very responsive and were always present when you have any questions. Most importantly, the team is super down to earth! Unlike many agencies, they tend to have a bit of an ego...

What did you find most impressive or unique about this company?

The attention to detail, the willingness to try and iterate with us, and really working with us instead of for us. They were always staying on top of the trends, and transferring new knowledge to us. Last but not least, the people are the most impressive and unique assets in the company. There's no one else I'd rather work with!

Are there any areas for improvement or something they could have done differently?

No at all!

Please describe your company and your position there.

Creator of LostWalls.com

For what projects/services did your company hire No Limit Email?

No Limit created our welcome and abandoned cart email sequence.

How did you select No Limit Email and what were the deciding factors?

I chose No Limits because I wanted a team that knew what they were doing and would take everything off my plate but also deliver on quality design and they did just that.

Describe the project in detail and walk through the stages of the project.

After I completed my intake form, they provided drafts, collected feedback and delivered seamlessly.

How many resources from the No Limit Email team worked with you, and what were their positions?

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Can you share any outcomes from the project that demonstrate progress or success?

We are a new to market puzzle company still trying to sort out customer acquisition but i know that investing up front in foundational email sequences will help us increase sales, conversions and lower acquisition costs long term.

How effective was the workflow between your team and theirs?

Their effective workflow was critical to the project's success

What did you find most impressive or unique about this company?

I have yet to work with a service based business that runs a solid system for onboarding, updates and delivery as well as No Limits.

Are there any areas for improvement or something they could have done differently?

n/a