nn.partners

Please describe your company and your position there.

I am the Head of Digital at Karman Digital which is a remote first digital agency based in the UK. We offer business transformation services using the power of digital.

For what projects/services did your company hire nn.partners, and what were your goals?

We hired nn.partners to work with us on one of our large ppc / paid accounts. Due to internal resource challenges we needed specific expertise around Facebook ads strategy and build. We are also going to be working with them on a big data project.

How did you select this vendor and what were the deciding factors?

We selected nn.partners due to their impressive portfolio of clients and experience in the sector. Nikita is a real professional who takes pride in his work and is easy to work with. All of his team are experts in their field which makes working with them a pleasure.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The scope of work was to help us take our clients failing paid social campaigns and turn them around so that they become profitable. We ran a significant discovery phase with nn.partners and our client which helped us to build out a plan of action. We were then given the freedom to start implementation which involved a significant amount of campaign and creative testing. nn.partners were able to deliver all parts of the implementation phase including creatives and copy which are all high quality and to the clients brand guidelines.

How many people from the vendor's team worked with you, and what were their positions?

Nikita is our main point of contact and leads on strategy. We don't speak directly to the rest of the team, however we have collaborated with them and they all work to a high standard.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since working with nn.partners our client has seen a healthy consistent ROI of over 300% on the ad campaigns we are running. We are constantly hitting our revenue goals and are obtaining really positive feedback from the client.

Describe their project management style, including communication tools and timeliness.

Nikita and team are always on hand via any comms method. We use Google workspace for comms and ClickUp for resource management and nn.partners use both seamlessly. We have regular weekly meetings with Nikita and he is more than capable of being on and running client calls.

What did you find most impressive or unique about this company?

When working with other agencies and freelancers it can often be quite difficult to integrate with them and get really good results. What I found really impressive from nn.partners is not only their incredible amount of knowledge on paid as a channel, but also their complete professionalism and yearn for high quality results. They genuinely care about getting the best outcome for clients and go above and beyond. We have also learned a huge amount from nn.partners too just from working closely with them.

Are there any areas for improvement or something they could have done differently?

Honestly there really isn't anything I can think of. They have exceeded expectations completely and continue to do so.

Introduce your business and what you do there.

I’m a senior media buyer for an online health and beauty retailer.

What challenge were you trying to address with nn.partners?

We needed someone to develop search campaigns for our products.

What was the scope of their involvement?

We brought in nn.partners to manage our paid search campaigns, Google, and YouTube accounts. We have photo and video assets, but they also create certain assets based on our suggestions.

Other than that, their team helps us optimize landing pages to our specifications.

What is the team composition?

Our main point of contact is Nikita (Co-Founder).

How did you come to work with nn.partners?

We came across nn.partners through Upwork and after interviewing multiple vendors, we chose their team because of the full breakdown of the project they provided us during our initial conversation.

Their first proposal included a full audit, costs, and a list of things we can improve.

How much have you invested with them?

So far, we’ve invested around $20,000.

What is the status of this engagement?

Our ongoing engagement started in November 2021. We’re expanding our relationship, starting with the management of our Facebook and TikTok accounts.

What evidence can you share that demonstrates the impact of the engagement?

We’ve increased our sales efforts thanks to the work of nn.partners.

How did nn.partners perform from a project management standpoint?

They perform well from a project management perspective. They’re highly communicative and we typically interact over Skype.

What did you find most impressive about them?

We’re impressed with their ability to consistently come up with new ideas. They take ownership of the entire project and they constantly recommend innovative solutions to improve our marketing efforts.

Are there any areas they could improve?

It would be great if they can be more aggressive when it comes to accelerating how much we’re spending.

We don’t really worry about overspending to produce great results, but they’re a little more conservative in that regard.

Do you have any advice for potential customers?

I advise you to be open and listen to their ideas and recommendations.

Please describe your company and your position there.

I am the CEO of SDA Company. We are a software development company that works with healthcare companies from USA and Canada.

For what projects/services did your company hire nn.partners, and what were your goals?

We needed an audit of our digital marketing and main traffic channels, as well as a search for growth zones and recommendations for increasing the number of leads.

How did you select this vendor and what were the deciding factors?

We hired them on the recommendation of colleagues. Their high expertise, proactiveness, and deep focus on our project and our pains became the key factor in making the decision.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The nn.partners team conducted in-depth competitive analysis, researched our own data collected in Google Analytics. This included other things like the verification of the correctness of the data collection. The result of the work was a presentation with the described problems and growth zones, as well as recommendations for implementation. As a bonus, we received a detailed report on 10 of our main competitors.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with the Co-founder and Middle PPC Specialist

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We received a very detailed audit within the promised time frame. We are already seeing the next steps that will increase the number of our leads and income.

Describe their project management style, including communication tools and timeliness.

The level of their communication was excellent, as was the expertise combined with speed. We use for communication Zoom and Telegram for chats.

What did you find most impressive or unique about this company?

Their communication level, expertise, and speed were excellent.

Are there any areas for improvement or something they could have done differently?

Everything was as it should be. Thanks again!