Nice2GeekYou. How can we help you?
Headquartered in San Antonio, Texas, Nice2GeekYou, LLC is a minority-owned full IT services company providing services to private and public sector customers. Nice2GeekYou specializes in Low Voltage cabling (Cat6 - Fiber), Demolition, IT Management Services, Local Area Network (LAN) Computer Systems Integration, Software Installation Services, Computer Equipment Repair, Maintenance Services, and VOIP Services. The Nice2GeekYou team is dedicated to providing quality technology services enabling the company to create and maintain strong, professional, relationships with clients as a result of our past performance. We pride ourselves in providing a superior experience to our customers by meeting, or surpassing expectations. We are aggressive with our scheduling, while producing quality and efficient work, and staying within budget. The N2GY team understands there are steps to reaching the next level of growth. We are engaged and ready to produce to prove our worth as a small company. We hope to one day grow to our capacity and help other people grow along the way. Nice2GeekYou is reaching out to you today, engaged, seeking potential opportunities to produce subcontracted services under your firm.
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the project
IT Services for IT Company
"Their responsiveness and their ability to manage difficult situations have been impressive."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a project manager at TeleGroup, LLC.
What challenge were you trying to address with Nice2GeekYou?
We engaged Nice2GeekYou to handle all our IT needs.
What was the scope of their involvement?
Nice2GeekYou’s services includes access control installation, cable and wire installation, and troubleshooting for security doors. They also have an upcoming project with us in Texas, Virginia, and North Carolina.
We work hand-in-hand in our projects. I function as the project manager and we talk about what each of our third-party projects entails. After that, the team typically gathers all the materials we need and establishes the timeline. Then, the team meets our customers and delivers what they need.
What is the team composition?
We’re working with two people from Nice2GeekYou, and they serve as our field engineers and technicians.
How did you come to work with Nice2GeekYou?
Our company’s president found them. When we needed to bring in a new group for our project in San Antonio, our president invited Nice2GeekYou. After talking to them, we decided to hire them.
How much have you invested with them?
We’ve spent $25,000–$50,000.
What is the status of this engagement?
Our ongoing partnership began in June 2019.
What evidence can you share that demonstrates the impact of the engagement?
We’ve determined their success based on the approval of our customers. If our customers sign off on their project, that means Nice2GeekYou has done a great job. Anecdotally, they’ve provided outstanding technical and customer support.
Whenever we’ve experienced downtime, they’ve done an excellent job of coming in with their equipment and solving our issues as quickly and efficiently as possible. They’re our go-to partner, and we want them to handle all of our outsourced projects. Overall, we’re glad that we got the opportunity to work with them.
How did Nice2GeekYou perform from a project management standpoint?
We use Microsoft Office as one of our project management tools, and we communicate through calls, email, and text.
What did you find most impressive about them?
Their responsiveness and their ability to manage difficult situations have been impressive. On top of that, they’re highly committed to making our customers happy by getting things right.
Are there any areas they could improve?
No, I don’t really have anything else to say that they need to do or improve.
Do you have any advice for potential customers?
Talk to the Nice2GeekYou team and clearly communicate your goals to them. They’ll do a good job of asking questions to find out your real issues.
the project
PC Repair Services for Delivery Service
"Incredibly fast response time. also got the job done in less than the proposed timeframe."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm a warehouse manager who handles inbound and outbound deliveries.
For what projects/services did your company hire Nice2GeekYou?
We needed to upgrade our software and repair/update 10 PCs.
How did you select this vendor and what were the deciding factors?
Was referred to his services thru a friend.
Describe the project in detail and walk through the stages of the project.
Needed the PCs to have upgraded hard drives after cloning the info and settings from the previous hard drive. After which, we needed all 10 PCs on windows 10.
How many resources from the vendor's team worked with you, and what were their positions?
Carlos and 1 other team member got the job done.
Can you share any outcomes from the project that demonstrate progress or success?
Upgrading the system has been a long-time necessity but hasn't happened due to cost. N2GY provided a cost and time-effective solution.
How effective was the workflow between your team and theirs?
Smooth and seamless
What did you find most impressive or unique about this company?
Incredibly fast response time. also got the job done in less than the proposed timeframe.
Since Nice2GeekYou joined the project, their technical and customer expertise have been their key strengths in the engagement. They're communicative, committed, and skilled. Above all, the company considers them as their go-to partner for their outsourced projects.