UX/UI Design and Digital Strategy

GOLD VERIFIED

Neuron is an award-winning UX/UI design and digital strategy agency headquartered in San Francisco.

We help forward-thinking technology companies create digital products and services that are not only intuitive and engaging, but also deliver measurable results. Notable customers include: LinkedIn, Ford Models, Bosch, General Motors, Intuit, and many more.

Our services include:

  • UX/UI Design
  • Product Design
  • Digital Strategy
  • UX Research
  • Prototyping
  • User Testing
  • Lead & Demand Generation
  • Mobile & Web Development
 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2016
Show all +
San Francisco, CA
headquarters
  • 650 California St, FL 7
    San Francisco, CA 94102
    United States
other locations
  • 888 Homer Street, STE 1105
    Vancouver, BC V6B 0H7
    Canada
  • 368 9th Avenue, FL 6
    New York, NY 10001
    United States
  • 33 Arch Street, STE 1700
    Boston, MA 02110
    United States
  • 10250 Constellation Blvd, STE 100
    Los Angeles, CA 90067
    United States

Portfolio

Key clients: 
Vivint, Intuit, LinkedIn, ThoughtSpot, Paycom, General Motors, Bosch, QuinStreet, Thuuz, Ford Models, Flo Health, SmartRG, Projects for Good, Hackbright Academy, GetHired.
Oomnitza Image

Oomnitza

Named one of the top 20 tech companies to watch, Oomnitza is an enterprise software solution that tracks all of the things that make a business run. Oomnitza is disrupting their market with a product that is highly customizable, efficient, and committed to delightful user experience.

Our team completely reinvented their software platform and marketing website to drastically improve product usability and push Oomnitza

forward as the industry standard amongst CTOs and IT professionals.

 

Product Design

The intuitive design of the application allowsOomnitza customers to easily track assets, create reports, build workflows and more.

Oomnitza’s product is highly customizable to accommodate the range of needs of their customers. This theme was carried through to the design, with the configurable widget-base dashboard, branded header, and adjustable themes.

The structure of the platform interface is made up of persistent components, including the navigation menu, the header, and the contextual toolbar that border the content window."

Marvel Optics Image

Marvel Optics

MarvelOptics was referred to Neuron by a VC firm looking to address a critical issue with its portfolio company's e-commerce site. The data showed that mobile accounted for 70% of site traffic, but only 10% of their revenue.

Our response was to design a truly mobile-first experience, seeking to lower friction and increase conversions.

With the launch of Neuron's new design, the

average order value has increased by a staggering 97% and the overall conversion rate is up 18%.

https://marveloptics.com/

In the Know Image

In the Know

In the Know is an iOS application designed and developed by Neuron for Eliquent, Inc, to help Chinese speakers learn English by focusing on the phrases needed to converse with confidence. Users browse common scenarios in the format of a feed, and each scenario is constructed in a hybrid-language format designed to increase comprehension. Featuring curated content that is crafted to be simple and effective, In the Know

is designed to help users understand sentence structure, concepts, and vocabulary in small, digestible bits. Neuron was brought in early in the concept stage to help define its features, produce a complete design specification, and launch to the App Store.

 

In the Know's magic is how it brings language learning into the real world. It’s image recognition capabilities provide users the power to scan their surroundings and instantly translate the world around them. Users can tap a word or phrase to explore how it’s used in everyday scenarios and make important connections.

In the Know also introduces a social component to language learning that lets users share and learn through the experiences of others while maintaining their preferred level of privacy.

You can learn more about the In the Know app download it for yourself at intheknow-app.com

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ICO Mint

ICO Mint is an investment platform that caters to both companies and investors, providing services to successfully launch an ICO as well as securely invest in one.

The platform presents unique investment opportunities to those who wish to participate in the burgeoning cryptocurrency and blockchain economy. Although cryptocurrencies and blockchain technology are rapidly becoming more mainstream, many are still unfamiliar

with how it works and are intimidated by the idea of participating.

 

Our challenge was to make the convoluted world of cryptocurrency universally understandable and accessible to new adopters. This meant opting for clear copy over technical jargon and designing a clean, modern UI that looked more like a consumer product than a technical financial tool.

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Vivint

With more than a million active customers in North America, Vivint is a leader in the home security space.

Neuron was approached to solve a critical issue: improving inbound sales. In the end, we worked with stakeholders to design a gamified inside sales portal to help drive sales by providing a fun, openly competitive virtual space for sales representatives. The system also gives managers, directors, and C-level

stakeholders insight into the performance of each rep, team, office, and region.

The design of the sales portal is centered around a modular dashboard of widgets. In the dashboard’s default state, all widgets are collapsed and display only the most crucial information. Widgets can be expanded in-place to reveal more details, always maintaining the context of the dashboard behind. The modular design allows for layout customization and supports future extensibility.

The full case study can be found here: https://www.neuronux.com/vivint

preFlite Image

preFlite

PreFlite takes the hassle out of being a freelance professional pilot, providing a single environment to manage flights, aircraft, operators, contracts, insurance, and even payment.

Neuron was tasked with redesigning the interface of the iOS application while improving the information architecture and critical flows based on

revised business logic. It was as much an exercise in branding as it was user experience, to create a look and feel that resonated with the target audience, primarily private pilots.

 

Central to the experience of the application is a dashboard that enables pilots to quickly and easily view their schedule, add flights, and set up the vital information to execute them, such as assigning an aircraft and crew or coordinating multiple flight legs into more complex routes.

Projects for Good Image

Projects for Good

Projects for Good is a web platform for funding and implementing humanitarian projects. It combines a crowdfunding platform, a job marketplace, and a social network to bring together all the necessary pieces to bring humanitarian projects to life.

Neuron has been involved in Projects for Good since its inception in 2016. From early design principles through development and operations, Neuron helped to

conceptualize, design, build, and launch the web platform.

 

The greatest design challenge was designing a new type of platform in a way that was universally understandable to three distinct user types. This meant distilling everything the platform does down to its core offering: maximizing impact. The increased efficiency, transparency, and accountability all amounts to maximizing each user’s impact - a mission that was carried through all facets of the platform’s design, messaging, and functionality.

Givelify Image

Givelify

Givelify approached Neuron to optimize the UX/ UI of their mobile app and web app and to re-work elements of their product strategy.

Givelify is used by over 10,000 places of worship, non-profits, and other organizations aiming to make the world a better place to raise donations from their congregation and community. Critically, Givelify is agnostic to any one particular religion or belief

system.

 

 

SmartRG Image

SmartRG

SmartRG provides products and services to simplify the residential internet ecosystem. We created a mobile app for the company to provide customers with a way to view and manage their Wi-Fi networks and connected devices.

The app gives customers more insight and control over their home Wi-Fi networks to provide a better customer experience as well as to reduce the number of support calls.

Customers can create and manage Wi-Fi networks, run speed tests, view and manage connected devices, and wirelessly reboot their modem.

We succeeded in reaching our goal with the design of creating a user experience that was as simple and intuitive as possible.

The full case study can be found here: https://www.neuronux.com/smart-rg

Wheel - Autonomous Ridesharing Image

Wheel - Autonomous Ridesharing

The Challenge: With the rise of ride-sharing companies like Uber and point-to-point car-sharing companies like car2go, conventional rental car companies must reinvent their business model to remain competitive. One way for these companies to differentiate themselves is by betting big on the future of autonomous vehicles. Neuron imagines the first user interface for passenger interaction with an autonomous ride-sharing

service.

 

The Solution: Wheel will allow users to arrange and pay for a ride in a Wheel-owned autonomous vehicle. An efficient, intuitive, and emotive interface will build trust between users and this new service. The Wheel vehicle will provide users with trip information, identity verification, comfort controls, the ability to make an emergency stop, and allow children to check-in with parents.

View full case study here: https://www.neuronux.com/wheel

VYTL Fitness Image

VYTL Fitness

The VYTL Fitness mobile app is a social fitness platform designed to empower users with control over how they exercise. VYTL, created by the parent company of Ford Models, allows users to browse, upload, watch, and share exercise videos.

The Neuron team was brought in during the early stages of concept development, helping to define the value proposition, features, and interaction model. We were

also responsible for the full design and front-end development.

Users of the app can browse, watch, upload, and share short exercise videos called Clips, which can then be assembled to build custom Workouts, much like a music playlist. Users may also discover other users’ Clips and Workouts by browsing what is recommended, trending, or recently added as well as by theme (channel) or by creator.

The strong social element of the application helps users stay motivated in their training. The app also provides the ability to follow friends and favorite trainers, as well as tracking various social and fitness-related metrics via the Dashboard feature.

Check out the info ad here: https://youtu.be/4G1DQ9D5ODQ

The full case study can be found here: https://www.neuronux.com/vytl-fitness

Hackbright Academy Image

Hackbright Academy

Hackbright Academy is the leading software engineering school exclusively for women. Through education, mentorship, and a successful alumnae network, Hackbright Academy is working hard to narrow the gender gap that currently exists in the computer science industry.

Neuron was challenged with giving Hackbright Academy an edge in an increasingly competitive market by providing a modern brand redesign, a

fresh logo, and an updated marketing website.

 

We began by conducting an in-depth analysis of Hackbright’s existing marketing website. After documenting a full inventory of the content and structure, we then re-imagined the site from the ground up.

By consolidating the top-level navigation to three key sections and strategically layering the information beneath, the redesigned marketing site is able to more effectively engage prospective students regardless of where they are in the sales funnel. Throughout the site, animations and interactive elements, such as a coding aptitude quiz, create an enjoyable and memorable experience for all users.

The full case study can be found here: https://www.neuronux.com/hackbright

Urbane - Digital Concierge Image

Urbane - Digital Concierge

Urbane serves as a central hub for the apartment, controlling smart home devices like lighting, climate control and connected appliances, as well as a portal to connect the resident to their building community, with access to building news and events, live amenity updates, and other building services like package delivery, bill payment, maintenance requests, etc. The solution we’ve imagined would take on the form of a

wall-mounted touch screen device connected to existing electrical infrastructure, making it retro-fit ready.

 

Neuron was responsible for the concept, digital strategy, UX/UI, and animated prototype.

View the animated prototype here: https://youtu.be/i4FxNnRYzxA

View the full case study here: https://www.neuronux.com/urbane

Continuum Smart Trainer Image

Continuum Smart Trainer

Through a system of equipment integration and pre-workout planning, Continuum enables gym members to make the most of their workout, while allowing the gym to gain a competitive advantage at a low cost.

Neuron was responsible for the concept and UX/UI design.

The full case study can be found here: https://www.neuronux.com/continuum

Reviews

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UX Design & Digital Strategy for Medical Listing Platform

"They had a comprehensive understanding of the different factors that go into successful products, services, and platforms."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb.- Sep. 2017
Project summary: 

Neuron built a crowdsourcing platform. Services included mobile app development, prototyping, UX/UI design, research, and digital strategy. 

The Reviewer
 
1-10 Employees
 
Palo Alto, California
James Leftwich, IDSA
Principal, Orbit Interaction
 
Verified
The Review
Feedback summary: 

The team expertly coordinated with several external stakeholders and delivered exceptional designs and videos. Neuron’s professionalism, dedication, and expertise distinguished them. An efficient team, they provided a competitive edge in a crowded field.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a user experience and industrial design consultant at Orbit Interaction.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

One of our clients was developing concepts for two major corporations. We needed a vendor to help with the various components of the project.

SOLUTION

What was the scope of their involvement?

They helped produce interactive prototypes, documentation, and videos. The team also provided work around a community-based mobile application that provides users with a way to store their medical records. They did the research, digital strategy, the business strategy, mobile app development, and the UX/UI architecture. The platform utilized crowdsourcing to find providers and determine costs for different kinds of medical providers. However, the solution never materialized because its leadership decided to go in a different direction.

What is the team composition?

We worked with Mark (Senior UX/UI Designer, Neuron), Ryan (Senior UX/UI Designer, Neuron), Chris (Senior UX Designer and Strategist, Neuron), Matt (Senior UX Designer and Lead Visual Designer, Neuron), and Michelle (UX Designer, Neuron).

How did you come to work with Neuron?

This project was instituted by one of the funders that I was working with. When the opportunity arose to develop this platform, we were already in the process of working with Neuron and had them take the lead on the project.

Neuron was founded by my long-time co-consulting partner. He had been a professor teaching interaction design and UX architecture. He handpicked a number of his very best students to start Neuron. They operated in the same way that I had done consulting projects with him in the past.

How much have you invested with them?

We spent $250,000.

What is the status of this engagement?

We started working together from February–September 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The businesses I was associated with fizzled out for reasons unconnected to the design quality and platform sophistication. Neuron’s work was excellent. The videos, prototypes, and designs were stunning, and got a lot of praise. They’re really good at what they do.

How did Neuron perform from a project management standpoint?

Mark was extremely sharp and professional. There was a coalition of groups working on the project including some difficult people on the client side. Mark deftly managed around those issues, especially during the most challenging projects. We coordinated through email and phone.

What did you find most impressive about them?

The team’s architectural background distinguished them from the competition. They had a comprehensive understanding of the different factors that go into successful products, services, and platforms. Their research on competitive platform designs for the medical project was particularly impressive. Neuron was efficient and document their work more regularly than most design firms.

Are there any areas they could improve?

No. I hope they continue to grow and expand, and maybe get into physical product design work as well. They have the breadth and expertise to continue branching out.

Do you have any advice for potential customers?

To be the most effective, work very closely with them. Communicate as much as possible about the needs and goals. Work with them to flush those out and get them to work.

I’ve watched a lot of consultancies charge clients a lot of money to provide something that wasn’t a full solution. In contrast, Neuron does top-notch and comprehensive work. They’re thinking about all the angles and perspectives that go into a project.

5.0
Overall Score The partnership was productive and enjoyable. The team is better than most firms; they excel in new areas that other people haven’t done.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were succinct, well-managed, and timely.
  • 5.0 Cost
    Value / within estimates
    The price was very reasonable.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would highly recommend them.

WordPress Site & UX Design for Engineering School

"I’ve worked with numerous digital design agencies and freelancers, but not anyone like Neuron."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. - June 2017
Project summary: 

Neuron rebuilt a WordPress website to increase leads and draw in new students for a women's software engineering school. Their team developed the backend and customized a new user-friendly and modern design. 

The Reviewer
 
1-10 Employees
 
San Francisco, California
Lori Chee
Founder, The LC Consultancy
 
Verified
The Review
Feedback summary: 

Conversion rates increased a significant amount. Neuron created a clear and modernized platform that benefitted the company’s client. Their honest team was disciplined. Their collaborative approach complemented their project management. Expect a team that delivers on time and within budget.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a business strategy firm focused on helping companies create new ways to grow their diverse talent pipeline.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

We were consulting with a school whose mission was to increase the presence of women in software engineering and build confidence in those making a career change. The school offers a 12-week immersive boot camp where, upon completion, women will graduate as software engineers.

The school's digital marketing efforts and website had minimal tracking/analytics and was not set up for re-marketing, which, in turn, affected enrollment. Our job was to grow their leads through trackable marketing strategies and an updated website that increase conversion. The website was content-heavy, but challenging to read through and search for information.

Women were looking for deep information about the school's curriculum and admissions. They need to be reassured they have what it takes to become a software engineer, regardless of their current career experience. The company also didn’t have enough money for a much-needed brand redesign, so I needed to hire an agency that could design a functional lead-generation site and rebrand, all in one.

SOLUTION

What was the scope of their involvement?

Neuron rebuilt the company’s WordPress backend. The client wanted to keep the site on WordPress because they wanted to make changes themselves. Neuron geared the customized UX/UI design to attract women leaning toward changing careers and getting them to apply to the program. They created the branding exercise component, crafting appropriate colors, fonts, and more for the website. Their team also modernized the logo with a stylish font.

What is the team composition?

We worked with a lead designer and developer, along with a specialist in visual branding, and a designer that assisted with the flow and wireframes.

How did you come to work with Neuron?

I’ve worked with one of their founders on various projects over the last decade. He co-founded Neuron and I asked if he could take on this job. 

How much have you invested with them?

We’ve invested around $75,000.

What is the status of this engagement?

We worked with Neuron from January–June 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

One of the reasons I hired Neuron was that their founders understood how to get users to move through a website easily and logically. It was a hard problem to solve given women's apprehension to a career in tech, but their team accomplished the goal. They took an incredible amount of time doing competitive research and interviews. Getting into the minds of how women think and what their barriers to entry are was key to the redesign. 

We drove a lot of marketing through Facebook, but people started staying longer on the website than usual. Our conversion rates to generate leads increased by 30-40%. We needed users to enroll, and it had to be a logical and straightforward path to get there. Neuron was the perfect partner for the job.

How did Neuron perform from a project management standpoint?

Neuron’s well-organized team over-delivered throughout the engagement. They were delivered within deadlines and on budget. I received access to their tracking tool and saw the project’s progression. Communicating with Neuron was easy. We met in person a couple of times and had several conference calls.

With design teams, it is nice to have a working session. We had one where we finalized about 75% of the wireframes.

What did you find most impressive about them?

I’ve worked with numerous digital design agencies and freelancers, but not anyone like Neuron. Their team exceeds expectations.

Are there any areas they could improve?

When we worked with them, they’d just started Neuron and were still working on assigning set roles. They've since fixed that now.

Do you have any advice for future clients of theirs?

My advice to potential clients would be setting everything up during the proposal process. I’d also make sure that a proposal includes a competitive analysis and in-person meeting to review wireframes. This process saves time in the long run. Communication tools are helpful, but meeting face-to-face is where the efficient collaboration can make a difference.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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GOLD VERIFIED
Business Entity
Business Entity Name
Neuron, LP
Status
Active
Jurisdiction of Formation
Delaware
Id
6020228
Date of Formation
Apr 19, 2016
Last updated
Apr 18, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last updated
Jun 19, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
22
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
August 19, 2020