UX/UI Design and Digital Strategy

GOLD VERIFIED

Neuron is an award-winning UX/UI design and digital strategy agency headquartered in San Francisco.

We help forward-thinking technology companies create digital products and services that are not only intuitive and engaging, but also deliver measurable results. Notable customers include: LinkedIn, Ford Models, Bosch, General Motors, Intuit, and many more.

Our services include:

  • UX/UI Design
  • Product Design
  • Digital Strategy
  • UX Research
  • Prototyping
  • User Testing
  • Lead & Demand Generation
  • Mobile & Web Development
 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2016
Show all +
San Francisco, CA
headquarters
  • 650 California St, FL 7
    San Francisco, CA 94102
    United States
other locations
  • 888 Homer Street, STE 1105
    Vancouver, BC V6B 0H7
    Canada
  • 368 9th Avenue, FL 6
    New York, NY 10001
    United States
  • 33 Arch Street, STE 1700
    Boston, MA 02110
    United States
  • 10250 Constellation Blvd, STE 100
    Los Angeles, CA 90067
    United States

Portfolio

Key clients: 
Vivint, Intuit, LinkedIn, ThoughtSpot, Paycom, General Motors, Bosch, QuinStreet, Thuuz, Ford Models, Flo Health, SmartRG, Projects for Good, Hackbright Academy, GetHired.
Oomnitza Image

Oomnitza

Named one of the top 20 tech companies to watch, Oomnitza is an enterprise software solution that tracks all of the things that make a business run. Oomnitza is disrupting their market with a product that is highly customizable, efficient, and committed to delightful user experience.

Our team completely reinvented their software platform and marketing website to drastically improve product usability and push Oomnitza

forward as the industry standard amongst CTOs and IT professionals.

 

Product Design

The intuitive design of the application allowsOomnitza customers to easily track assets, create reports, build workflows and more.

Oomnitza’s product is highly customizable to accommodate the range of needs of their customers. This theme was carried through to the design, with the configurable widget-base dashboard, branded header, and adjustable themes.

The structure of the platform interface is made up of persistent components, including the navigation menu, the header, and the contextual toolbar that border the content window."

Marvel Optics Image

Marvel Optics

MarvelOptics was referred to Neuron by a VC firm looking to address a critical issue with its portfolio company's e-commerce site. The data showed that mobile accounted for 70% of site traffic, but only 10% of their revenue.

Our response was to design a truly mobile-first experience, seeking to lower friction and increase conversions.

With the launch of Neuron's new design, the

average order value has increased by a staggering 97% and the overall conversion rate is up 18%.

https://marveloptics.com/

In the Know Image

In the Know

In the Know is an iOS application designed and developed by Neuron for Eliquent, Inc, to help Chinese speakers learn English by focusing on the phrases needed to converse with confidence. Users browse common scenarios in the format of a feed, and each scenario is constructed in a hybrid-language format designed to increase comprehension. Featuring curated content that is crafted to be simple and effective, In the Know

is designed to help users understand sentence structure, concepts, and vocabulary in small, digestible bits. Neuron was brought in early in the concept stage to help define its features, produce a complete design specification, and launch to the App Store.

 

In the Know's magic is how it brings language learning into the real world. It’s image recognition capabilities provide users the power to scan their surroundings and instantly translate the world around them. Users can tap a word or phrase to explore how it’s used in everyday scenarios and make important connections.

In the Know also introduces a social component to language learning that lets users share and learn through the experiences of others while maintaining their preferred level of privacy.

You can learn more about the In the Know app download it for yourself at intheknow-app.com

ICO Mint Image

ICO Mint

ICO Mint is an investment platform that caters to both companies and investors, providing services to successfully launch an ICO as well as securely invest in one.

The platform presents unique investment opportunities to those who wish to participate in the burgeoning cryptocurrency and blockchain economy. Although cryptocurrencies and blockchain technology are rapidly becoming more mainstream, many are still unfamiliar

with how it works and are intimidated by the idea of participating.

 

Our challenge was to make the convoluted world of cryptocurrency universally understandable and accessible to new adopters. This meant opting for clear copy over technical jargon and designing a clean, modern UI that looked more like a consumer product than a technical financial tool.

Vivint Image

Vivint

With more than a million active customers in North America, Vivint is a leader in the home security space.

Neuron was approached to solve a critical issue: improving inbound sales. In the end, we worked with stakeholders to design a gamified inside sales portal to help drive sales by providing a fun, openly competitive virtual space for sales representatives. The system also gives managers, directors, and C-level

stakeholders insight into the performance of each rep, team, office, and region.

The design of the sales portal is centered around a modular dashboard of widgets. In the dashboard’s default state, all widgets are collapsed and display only the most crucial information. Widgets can be expanded in-place to reveal more details, always maintaining the context of the dashboard behind. The modular design allows for layout customization and supports future extensibility.

The full case study can be found here: https://www.neuronux.com/vivint

preFlite Image

preFlite

PreFlite takes the hassle out of being a freelance professional pilot, providing a single environment to manage flights, aircraft, operators, contracts, insurance, and even payment.

Neuron was tasked with redesigning the interface of the iOS application while improving the information architecture and critical flows based on

revised business logic. It was as much an exercise in branding as it was user experience, to create a look and feel that resonated with the target audience, primarily private pilots.

 

Central to the experience of the application is a dashboard that enables pilots to quickly and easily view their schedule, add flights, and set up the vital information to execute them, such as assigning an aircraft and crew or coordinating multiple flight legs into more complex routes.

Projects for Good Image

Projects for Good

Projects for Good is a web platform for funding and implementing humanitarian projects. It combines a crowdfunding platform, a job marketplace, and a social network to bring together all the necessary pieces to bring humanitarian projects to life.

Neuron has been involved in Projects for Good since its inception in 2016. From early design principles through development and operations, Neuron helped to

conceptualize, design, build, and launch the web platform.

 

The greatest design challenge was designing a new type of platform in a way that was universally understandable to three distinct user types. This meant distilling everything the platform does down to its core offering: maximizing impact. The increased efficiency, transparency, and accountability all amounts to maximizing each user’s impact - a mission that was carried through all facets of the platform’s design, messaging, and functionality.

Givelify Image

Givelify

Givelify approached Neuron to optimize the UX/ UI of their mobile app and web app and to re-work elements of their product strategy.

Givelify is used by over 10,000 places of worship, non-profits, and other organizations aiming to make the world a better place to raise donations from their congregation and community. Critically, Givelify is agnostic to any one particular religion or belief

system.

 

 

SmartRG Image

SmartRG

SmartRG provides products and services to simplify the residential internet ecosystem. We created a mobile app for the company to provide customers with a way to view and manage their Wi-Fi networks and connected devices.

The app gives customers more insight and control over their home Wi-Fi networks to provide a better customer experience as well as to reduce the number of support calls.

Customers can create and manage Wi-Fi networks, run speed tests, view and manage connected devices, and wirelessly reboot their modem.

We succeeded in reaching our goal with the design of creating a user experience that was as simple and intuitive as possible.

The full case study can be found here: https://www.neuronux.com/smart-rg

Wheel - Autonomous Ridesharing Image

Wheel - Autonomous Ridesharing

The Challenge: With the rise of ride-sharing companies like Uber and point-to-point car-sharing companies like car2go, conventional rental car companies must reinvent their business model to remain competitive. One way for these companies to differentiate themselves is by betting big on the future of autonomous vehicles. Neuron imagines the first user interface for passenger interaction with an autonomous ride-sharing

service.

 

The Solution: Wheel will allow users to arrange and pay for a ride in a Wheel-owned autonomous vehicle. An efficient, intuitive, and emotive interface will build trust between users and this new service. The Wheel vehicle will provide users with trip information, identity verification, comfort controls, the ability to make an emergency stop, and allow children to check-in with parents.

View full case study here: https://www.neuronux.com/wheel

VYTL Fitness Image

VYTL Fitness

The VYTL Fitness mobile app is a social fitness platform designed to empower users with control over how they exercise. VYTL, created by the parent company of Ford Models, allows users to browse, upload, watch, and share exercise videos.

The Neuron team was brought in during the early stages of concept development, helping to define the value proposition, features, and interaction model. We were

also responsible for the full design and front-end development.

Users of the app can browse, watch, upload, and share short exercise videos called Clips, which can then be assembled to build custom Workouts, much like a music playlist. Users may also discover other users’ Clips and Workouts by browsing what is recommended, trending, or recently added as well as by theme (channel) or by creator.

The strong social element of the application helps users stay motivated in their training. The app also provides the ability to follow friends and favorite trainers, as well as tracking various social and fitness-related metrics via the Dashboard feature.

Check out the info ad here: https://youtu.be/4G1DQ9D5ODQ

The full case study can be found here: https://www.neuronux.com/vytl-fitness

Hackbright Academy Image

Hackbright Academy

Hackbright Academy is the leading software engineering school exclusively for women. Through education, mentorship, and a successful alumnae network, Hackbright Academy is working hard to narrow the gender gap that currently exists in the computer science industry.

Neuron was challenged with giving Hackbright Academy an edge in an increasingly competitive market by providing a modern brand redesign, a

fresh logo, and an updated marketing website.

 

We began by conducting an in-depth analysis of Hackbright’s existing marketing website. After documenting a full inventory of the content and structure, we then re-imagined the site from the ground up.

By consolidating the top-level navigation to three key sections and strategically layering the information beneath, the redesigned marketing site is able to more effectively engage prospective students regardless of where they are in the sales funnel. Throughout the site, animations and interactive elements, such as a coding aptitude quiz, create an enjoyable and memorable experience for all users.

The full case study can be found here: https://www.neuronux.com/hackbright

Urbane - Digital Concierge Image

Urbane - Digital Concierge

Urbane serves as a central hub for the apartment, controlling smart home devices like lighting, climate control and connected appliances, as well as a portal to connect the resident to their building community, with access to building news and events, live amenity updates, and other building services like package delivery, bill payment, maintenance requests, etc. The solution we’ve imagined would take on the form of a

wall-mounted touch screen device connected to existing electrical infrastructure, making it retro-fit ready.

 

Neuron was responsible for the concept, digital strategy, UX/UI, and animated prototype.

View the animated prototype here: https://youtu.be/i4FxNnRYzxA

View the full case study here: https://www.neuronux.com/urbane

Continuum Smart Trainer Image

Continuum Smart Trainer

Through a system of equipment integration and pre-workout planning, Continuum enables gym members to make the most of their workout, while allowing the gym to gain a competitive advantage at a low cost.

Neuron was responsible for the concept and UX/UI design.

The full case study can be found here: https://www.neuronux.com/continuum

Reviews

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Branding & UX Design for Health Startup

"They were very specific about the deliverables and scheduling from the beginning."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
April 2019 - Ongoing
Project summary: 

Neuron provided UX design and updated branding for a health and nutrition startup. Their team took vague visual concepts and refined them into a coherent design to show to investors. 

The Reviewer
 
11-50 Employees
 
Palo Alto, California
Nazhin Zarghamee
CEO and Co-Founder, Precision Wellness
 
Verified
The Review
Feedback summary: 

Neuron's efforts received favorable reviews from stakeholders and helped generate funding. Their team mapped out the project timeline very clearly. Responsive, flexible, and effective, they offer high-quality work and have very high standards.  

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Precision Wellness, a company that stands at the confluence of health and nutrition.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

We hired Neuron while we were an early-stage startup company. Our team needed someone to build out a vision of what our product would look like. At this time, we had no internal resources in UI/UX. We had crude visual concepts, so we needed a partner to refine the design and form something tangible.

SOLUTION

What was the scope of their involvement?

At the time, we had just acquired a company and were blending the two visions into one. We had a fragmented and dated messaging platform, and we needed to revise that. The next step was establishing a new messaging platform for the company. We needed to ensure it had a competitive map and landscape. After that, we developed a buyer persona and the scope of what the product is trying to solve. They helped us showcase the product’s unique position for the investment community through UX design and branding.

What is the team composition?

We worked with Mark (Director of Strategy, Neuron) as our main point of contact. The other partners in the company also worked with us. The people that we interviewed worked on the project with us, which was great.

How did you come to work with Neuron?

They reached out to us. After researching them and looking at other agencies, we ended up choosing them because we liked them the most. They had a very distinct portfolio and a nimble team. Importantly, Neuron was willing to take a chance on a startup.

What is the status of this engagement?

We started working in March 2019 and the project is active. We’re still developing our health and nutrition products.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Users and customers have given extremely favorable reviews of our new branding and design. We’ve received some funding for the project as a result.

How did Neuron perform from a project management standpoint?

They were very specific about the deliverables and scheduling from the beginning. We built out the schedule in reverse, giving specific deadlines we needed. They know their process well; their project management forced us to finalize our requirements for the product.

What did you find most impressive about them?

They’re motivated, creative, and agile. Their team produces high-quality work and doesn’t cut corners. They want to be successful and hold themselves to a high standard of excellence.

Are there any areas they could improve?

It’s hard for me to say. They performed exceptionally well; anything that they could’ve done better mostly came from our end.

Do you have any advice for potential customers?

Make sure you’re ready to have your own house in order. You need to be very clear about what you want.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS App Dev for Language Learning Platform

"We couldn’t have done this without Neuron."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2018 - May 2019
Project summary: 

Neuron developed and designed an iOS application for Chinese immigrants looking to learn conversational English. The team also created an explainer video and marketing website for the product.

The Reviewer
 
1-10 Employees
 
Mountain View, California
Tianyu Li
Founder & CEO, In the Know
 
Verified
The Review
Feedback summary: 

The app was recently launched in the App Store. Despite cultural differences, the team at Neuron delivered high-quality work. Their accommodating approach supplemented the potential for continued engagement. Expect a professional and helpful team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of In the Know, a small company that started about a year ago. We teach Chinese immigrants conversational English.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

We hired Neuron to help with the iOS development for our platform.

SOLUTION

What was the scope of their involvement?

After we ran a blog to test our content and seeing that 70% of our followers have iPhones, we decided to create the app with Neuron for iOS first. An Android version should be in future plans. We gave their team an Adobe XD mock-up with a basic interface, but they had to fill in a lot of blanks.

Our app teaches Chinese immigrants conversational English. We have to protect our users, so there could be no pictures, names, or any identifying information. It’s more of a cultural issue, and Neuron understood. They created an environment for this specific reason so that our users feel safer about asking questions and with interactions in general. Their team also helped with brand logo colors and graphics. While we gave them some colors to start in our mock-up, the final colors and compositions, as well as the logo, were all their work.

Matt (Senior UX Designer, Neuron) came up with a lot of the sequence, finding the music and video clips for the short video. I gave him Chinese translations, sentence by sentence, which he then fit into the video.

Additionally, as it is a requirement for the App Store, they created an explainer video and marketing website to prepare for the product launch. It was also an opportunity for us to advertise our product. We gave them information about what we wanted potential users to know about the app, and then they provided suggestions before tackling all the text and graphics.

What is the team composition?

Matt was my main point of contact, but I also worked with Mark (Senior UX/UI Designer, Neuron). Chris (Senior UX Designer, Neuron) was involved in choosing some of the third-party software for our API.

How did you come to work with Neuron?

I was briefly at a meetup, and during the ten minutes I was there, I talked to Matt and added him on LinkedIn. About a month later, I approached him, and the engagement started from there.

How much have you invested in them?

We’ve invested between $70,000–$80,000.

What is the status of this engagement?

We worked with Neuron on this project from October 2018–May 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We couldn’t have done this without Neuron. Neuron tried to understand where we were coming from culturally and made the app even better than we thought it would be. Matt could’ve fooled me that he doesn’t understand a word of Chinese. We planned on launching the app this past March or April, but unfortunately, we ran into some approval issues by the App Store. Matt helped us tremendously in getting over that hurdle. Overall, their professional team addressed problems in a timely manner.

The app just launched, so there hasn’t been a lot of traffic yet. I received both Chinese and English versions of the explainer video. Potential investors and partners were pleased. The fact that we have a one-minute video that tells the story for us cuts down time tremendously when having to explain our product. It’s been extremely helpful, and everything was on point.

How did Neuron perform from a project management standpoint?

I enjoyed working with Matt and Mark because of their responsiveness when answering emails. They promptly answered any of my questions in any format. We used Skype, email, and Zoom to communicate. During our engagement, I was mostly in Beijing, so there was a time difference. In addition, there are several software platforms not acceptable for use in China. Having to switch between software a lot made things difficult. We met online once a week, and they were always accommodating when we had to change times. Because of the time difference, they had to stay up late for me.

What did you find most impressive about them?

When we saw the end product, we were amazed. The fact that Matt understood what we’re talking about without having learned the language is pretty fantastic.

Are there any areas they could improve?

I don’t have a bad thing to say about Neuron. When I saw Matt in person, I told him that they were too nice. Communication could be more efficient in the sense that we worked together for so long, and they could be more direct with me.

I definitely hope to work with Neuron on our Android version and hope that both of us can be more direct and straightforward. This could improve efficiency within the process.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Matt always went above and beyond. Some things went beyond the contract, but adjustments were made and it was fine.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’d definitely recommend them to anyone who is trying to create something they believe in.

Branding & UX for Digital Health Firm

"Everything I asked for, Neuron delivered."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sep. 2017 - July 2018
Project summary: 

Neuron crafted a branding guide for a digital health company that included a brand name, logo design, and other messaging. The team also built the UX for the mobile platform, delivering wireframes and screens.

The Reviewer
 
1-10 Employees
 
Vancouver, Canada
Jason Bennett
CEO & Co-Founder, unna
 
Verified
The Review
Feedback summary: 

Feedback on Neuron’s work has been extremely positive. Their team is skilled in various topics. Their expertise significantly benefitted the success and structure of the product. Customers can expect an organized and communicative team that delivers on promises.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of a digital health company that acts as a real-time analytics platform, taking data from patients. We focus on patient-generated health data through mobile-connected health biometrics and then the predictive analytics behind that. Our services assist healthcare providers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

We’ve worked with Neuron on various small engagements. For this project, we needed a company that would help us figure out an initial brand guide, which included a brand name and color palette. The branding guide needed to match our target market and services. They also needed to assist with our UX/UI on the mobile side of the platform.

SOLUTION

What was the scope of their involvement?

Along with coming up with our entire brand guide, their team also helped with logo design. For the UX portion of the project, I provided Neuron with feature function descriptions, workflows, and personas. I also relayed what our intent and goals were behind the usability of the app. Their team took all of that information and created wireframes and screens during that process.

What is the team composition?

Ryan (Senior UX Designer & Partner, Neuron) was my primary point of contact. Along with their core team, I also interfaced with Chris (Senior UX Designer, Neuron) and Matt (Senior UX Designer & Partner, Neuron). I worked closely with the founder & director as well.

How did you come to work with Neuron?

They were referred to me.

How much have you invested with them?

We spent about $250,000.

What is the status of this engagement?

We started this project with Neuron in September 2017, and it wrapped up July 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Motorola adopted one of our white-label apps. Feedback regarding the UX has been phenomenal. We plan on working with Neuron again this summer.

How did Neuron perform from a project management standpoint?

Their project management style was excellent. Their team is communicative and organized. The founder was closely involved in the branding process, assisting with messaging, naming, and logo design. Along with weekly video meetings, we communicate using email and phone calls.

What did you find most impressive about them?

Their founders aren’t only knowledgable in graphic design and technical aspects. They have degrees and other experience in topics like architecture. I find that very compelling. The same attention to detail needed in architecture is evident in their work output as designers.

Are there any areas they could improve?

I don’t have anything. Everything I asked for, Neuron delivered.

Do you have any advice for potential customers?

Be involved and candid in the process. Neuron is a great team that knows what they’re doing. Utilize them and stay involved. You’ll get more than what you signed up for.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & Mobile App Dev for Investment Management Firm

"We were satisfied with the functionality and reliability of their deliverables."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sep. 2016 - Jan. 2018
Project summary: 

Neuron did app development for web and iOS and created a promotional video. App features included video hosting, login and paywall management, and music streaming integration. A new version is in development.

The Reviewer
 
1-10 Employees
 
New York, New York
Anton Pertsel
VP, Altpoint Ventures
 
Verified
The Review
Feedback summary: 

The high-quality solution received positive feedback from stakeholders. The launch did not meet expectations for reasons outside Neuron’s involvement. The team’s sense of accountability ensured functional deliverables in line with the scope. Expect a team that delivers on time and within budget.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work in venture capital with Altpoint Ventures, which is part of a bigger investment firm, Altpoint Capital. Our firm is also involved in private equity and hedge funds.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

We needed a vendor to assist one of our portfolio companies with web development, promo videos, and related work.

SOLUTION

What was the scope of their involvement?

They created a promo video to promote an app for our portfolio company, a modeling agency. After we approved their storyboards, they made the video and invited actors for voiceovers.

They also did full-stack development of a fitness app with responsive web and iOS versions. The app functions as a portal for fitness videos, allowing users to upload their own recordings, which other users can view. We received wireframes on a daily basis in order to make corrections on them, and they gave us monthly builds after that.

They built the web version as a wrapper that could run as an app, while the iOS version was coded in Swift. They created login screens, a paywall, and music layovers, including support for Apple Music and Spotify.

What is the team composition?

Soudy (Co-Founder and Senior Advisor, Neuron) worked as the product manager, and Chris (Senior UX Designer and Strategist, Neuron) later helped him with UI/UX. We worked with another team member for technical development. A couple of our internal team members helped on this project, controlling the code and doing QA.

How did you come to work with Neuron?

Soudy was on the board of a UX news and blog website that I liked. One reason we ended up choosing Neuron was their quick response to our request for a proposal. We met for 60–90 minutes to explain what we wanted, and they had a proposal to us the next day.

How much have you invested with them?

Overall, around $100,000. The video was around $30,000.

What is the status of this engagement?

We started working with them in September 2016 and the engagement concluded in January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We presented the project to some stakeholders, who gave us positive feedback. The app did not perform as well as expected, but that was because of our internal strategy. We’re currently looking to sell the app. We were satisfied with the functionality and reliability of their deliverables, and we contracted with them for other projects. They worked on a second version of the fitness website and app, based on ongoing strategy work.

How did Neuron perform from a project management standpoint?

Soudy and Chris were both effective communicators. They gave us fair estimates for budgeting and scheduling and exceeded both projections only slightly. Our internal team posted everything to Jira and we used that to track the project with Neuron.

What did you find most impressive about them?

We were impressed that there were no major errors in the budget or timeline.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for future clients of theirs?

I think Neuron underestimated the cost of the project, but they wanted to honor the budget they promised. I’d recommend that clients be careful about the budget for that reason: it can break at some point. Clients should plan thoroughly and keep some reserve funding.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Neuron offered good value because they took care of the whole project.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI & Redesign for IT Asset Management Platform

“We had a very positive experience. We'd be happy to work with them again.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2016 - Dec. 2016
Project summary: 

Helping make UX/UI changes to an existing web application, Neuron developed a new wireframe. They also redesigned a website and made it mobile responsive.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Trent Seed
Co-founder, CTO, Oomnitza
 
Verified
The Review
Feedback summary: 

The website got favorable feedback and the traffic has skyrocketed. Neuron went above and beyond to understand the brand and meet all needs, while their proactive approach and valuable recommendations ensured the project's success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the co-founder and CTO of Oomnitza, which is an IT asset management platform. We assist companies with managing devices that help their business run: laptops, desktops, servers, and some non-traditional connected devices.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

We had our product in the market for a few years and we were looking to take our user interface and UX to the next level. We also wanted to do a complete overhaul of our website and position ourselves a little bit stronger in our industry. We needed a vendor to help us.

SOLUTION

What was the scope of their involvement?

We had a number of meetings where we discussed our brand guidelines and the message we were trying to convey to our audience. After making sure they fully understand our needs, Neuron helped us redesign our website and our web application. Our website had only three pages, so they added more sections and structure. They also made the website mobile responsive.

We knew we needed to address some UI/UX issues with our web application, but Neuron took that to the next level and proposed a new wireframe that would make things more modern and responsive. They also provided valuable recommendations on how we could improve our website and our application. After that, our in-house team implemented those changes.

What is the team composition?

We mostly worked with a project manager and a designer.

How did you come to work with Neuron?

Our CEO found them.

How much have you invested with them?

We spent between $25,000–$50,000.

What is the status of this engagement?

We worked with them between October–December 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our new website is live and we saw a substantial increase in traffic. The general feedback has been very positive and the engagement on the mobile front is on the rise.

How did Neuron perform from a project management standpoint?

They met all of our expectations and even sent us a 400-page document that contained everything we had discussed and the changes they had proposed. We mostly used email to communicate.

What did you find most impressive about them?

We had a very positive experience. We'd be happy to work with them again.

Are there any areas they could improve?

I can't think of anything.

Do you have any advice for potential customers?

Make sure they have the resources and the time to go through the whole process with you. They understood our brand and our messaging very well, which made the process very effective.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They did an excellent job.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They had a very good process and gave us everything we needed.
  • 5.0 NPS
    Willing to refer

UX/UI for Web-Based Investment Platform

"They met our agreed-upon timeline thanks to their day-to-day management, meticulousness, and high productivity."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
April 2017 - Aug. 2017
Project summary: 

Neuron built a web platform for investors. They designed its UI/UX, backend, and architecture prior to development. They also made product and brand strategy, an explainer video, and other marketing materials.

The Reviewer
 
1-10 Employees
 
Australia
Robert Masters
Director, Blue Chip Vision
 
Verified
The Review
Feedback summary: 

The platform has yet to launch, but the explainer video has received positive feedback from stakeholders. Neuron reliably delivered high-quality products on time. Their consistent communication, transparency, and rigorous internal processes made the collaboration effortless.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the director at Blue Chip Vision. We are a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

We needed help to develop a web-based investment platform and its UI/UX.

SOLUTION

What was the scope of their involvement?

The web-based platform allows users to invest in companies or offer investment opportunities using digital currencies and tokens. Neuron completed full-scale development of our platform’s UI/UX. We began with a research phase before moving into multiple UI/UX design, backend system design, and architecture phases. The team then helped develop the overall system and bring it to market.

Neuron also worked with us to develop our product strategy, our positioning, and our brand and brand architecture. They created an explainer video as well as other marketing materials.

What is the team composition?

We worked with a team of developers and engineers.

How did you come to work with Neuron?

We first came to know them through industry associates. We’ve worked with them on several development projects before, such as a range of crowdfunding systems for our clients. We’ve been impressed with their quality and work ethic.

What is the status of this engagement?

We worked together on this project from April–August 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The explainer video has received positive feedback. We’re highly satisfied with the collaboration and Neuron’s ability to execute well.

How did Neuron perform from a project management standpoint?

The collaboration ran smoothly from start to finish. Neuron was open and transparent throughout, which we appreciated. We communicated mainly through phone and Skype calls. They also flew their team to work with us on occasion, showing their investment in client relationships.

What did you find most impressive about them?

Neuron demonstrates in-depth expertise and attention to detail. Every team member follows a strict, tried-and-true internal process to deliver products. They met our agreed-upon timeline thanks to their day-to-day management, meticulousness, and high productivity.

Are there any areas they could improve?

No, I can’t think of anything they could do differently that would have improved my experience or increased my bottom lines.

Do you have any advice for potential customers?

Make sure that you know your product requirements before you start work. Get to know their team throughout the project as well; they are highly personable and skilled at their work.

5.0
Overall Score I wouldn’t work with anyone else.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Their team delivered high-quality products at excellent value.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Redesign for Technical Roller Manufacturer

“They put themselves in our shoes to deliver what we needed.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sep. 2017 - Jan. 2018
Project summary: 

Neuron revamped a WordPress website with a new design, content development, mobile optimization, and SEO.

The Reviewer
 
51-200 Employees
 
San Jose, California
Ulysses Wong
President & CEO, Enbi Group
 
Verified
The Review
Feedback summary: 

The site revamp received positive user feedback. Neuron took a flexible approach, working effectively with colleagues across global locations and working to understand client needs and objectives. Strong communicators, they were easy to work with.  

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Enbi Group, a global engineering and manufacturing company. We have five global locations including two manufacturing plants in Europe, two in the US, and one in China.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

Our global online presence was unsophisticated. We had a rudimentary, antiquated website that had been put together a decade ago. It wasn’t as interactive or informative as it needed to be. Our company was gearing up for a process to be sold to investors. We needed a site that matched the quality of our company.

 

SOLUTION

What was the scope of their involvement?

Neuron revamped and modernized our WordPress website. They refreshed the design and developed new content based on some critical analysis. They optimized it for tablet and mobile and also provided SEO work.

In the early stages, my CFO and I provided high-level guidance. They then engaged directly with a focal person from my team on a daily basis.

What is the team composition?

We worked directly with their CEO as well as three other people including a project manager.

How did you come to work with Neuron?

We were actually introduced by Neuron to a partner of theirs who offered a similar solution. We had a conference call with Neuron and that partner, during which I found the partner’s offering to be over the top and disconnected from what we needed. I had a call with Neuron's CEO to discuss their focus, their past work, and the possibility of them providing the services we needed at our price point. I also visited their offices to do my due diligence. In the end, we pivoted to work with Neuron.

How much have you invested with them?

We spent just under $30,000.

What is the status of this engagement?

We started working together in September 2017 and finished work in January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received positive feedback on the professionalism of our online presence and the informative nature of the site’s content.

How did Neuron perform from a project management standpoint?

They performed extremely well. They used a project management tool that allowed us to view the implementation in real time, which was efficient. They were good communicators, both written and verbal. They were flexible in working with our global staff. They managed to effectively engage our colleagues at all of our locations.

What did you find most impressive about them?

They really understood our needs, our industry, and where we were. They quickly grasped the type of company we are and our position in the industry. They put themselves in our shoes to deliver what we needed. They were also flexible, for example, in creatively devising ways to develop the content we needed.

Are there any areas they could improve?

None that I can think of.

Do you have any advice for potential customers?

Have clarity on the objectives you’re hiring for. Know what your output should be and your target audiences. I would also suggest that you assign resources upfront that can work with them. Generally, they’re easy to work with.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

User Experience for Cloud Based Startup

"They created a solid foundation for us to proceed with the project."

Quality: 
5.0
Schedule: 
5.0
Cost: 
n/a
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2017 - Dec. 2017
Project summary: 

Neuron worked on the product’s front- and backend, constructing the brand and working on UX/UI. They also collaborated with the internal team to brainstorm logo and tagline options.

The Reviewer
 
11-50 Employees
 
Mountain View, California
Director Client Operations, Digital Consulting Company
 
Verified
The Review
Feedback summary: 

Neuron is responsive and efficient, quickly resolving any issues and building a product that exceeds expectations. The team is friendly and engaging, listening to project needs and finding applicable solutions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of client operations for a digital marketing agency that’s currently forming a cloud-based startup. I oversee project management and product development for the cloud product.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

We needed a partner to help with the information, architecture, design, and branding of our new product. We wanted a clean design that customers could easily interact with.

SOLUTION

What was the scope of their involvement?

Neuron began with a discovery phase, reviewing what we’d developed to date and our project specs. They looked at the visualizations of our frontend and backend, and they helped develop a brand aesthetic and some potential product names. We worked together to refine the product, and Neuron also presented a few options for our logo and tagline. They provided wireframes and high-resolution design compositions, working on UX/UI for the frontend and backend for our various audience types. Even though their part of the project has wrapped up, they still provide advice and resolve minor issues.

What is the team composition?

We mainly interacted with three people.

How did you come to work with Neuron?

Our company’s managing partner and their founder knew one another. Their team had an amazing aesthetic and understood what we wanted, so we hired them.

What is the status of this engagement?

We worked together from October–December 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still in development, so there isn’t much to measure. However, we’ve made minimal changes to Neuron’s original design, probably less than 5%. They created a solid foundation for us to proceed with the project.

How did Neuron perform from a project management standpoint?

They were present and responsive during the entire engagement. The whole team was professional and fantastic to work with. Whenever we presented a new idea, they’d challenge us to make it as good as possible. They had a clear workflow and, even though they’re a smaller organization, were extremely organized and efficient.

What did you find most impressive about them?

The entire team is experienced and knowledgeable, especially with data visualization. They listened to our needs and guided us to excellent solutions. We hope to work with them again soon.

Are there any areas they could improve?

They just moved locations, so it may be harder to have in-person meetings. However, they're still willing to travel and meet with us. They’re pleasant, competent, and engaging.

5.0
Overall Score I loved working with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were extremely good at meeting deadlines and being punctual.
  • N/A Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They exceeded expectations and had few issues.
  • 5.0 NPS
    Willing to refer
    If the project fits, I'd recommend them.

UX Design for Multicultural Marketing Company

“They excel at thinking interactively and developing rich retail experiences.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2016 - Ongoing
Project summary: 

Neuron performs market research and UX design for a marketing and tech development company. They perform market research, develop user personas, wireframe e-commerce platforms, and handle design.

The Reviewer
 
1-10 Employees
 
Boston, Massachusetts
Hantzley Audate
Founder at Ganderflock
 
Verified
The Review
Feedback summary: 

Their team has been a tremendous asset thanks to their creativity, customer service skills, and deep expertise. They conduct thorough research and outline project expectations clearly. Having the added ability to perform design work in physical as well as digital space gives them a valuable edge.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Ganderflock, a multicultural marketing and technology development company. We help companies create new business models by leveraging technology, primarily by implementing new systems to achieve their operations needs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

I needed a strong design team that had the fundamentals down in order to help work with our third-party clients.

SOLUTION

What was the scope of their involvement?

They build out a full architectural guide for our client — it’s a massive, 300–400 page document that details the project from start to finish. The first major deliverable in it is a business case study, which provides an outline for all the work we accomplish. Next, they perform market research and identify different customer personas relevant to the client’s market. Once that’s ready, they move on to UX, laying out state-screens and flows for the digital elements of the project. We move on to wireframing after that and also develop specific page elements and test layouts for how the pages will be organized. After that, we add the visual design layer. This includes the colors, font, typography, and an overview the interface will look. From there, they build out a site map and a feature set. This section of the guide determines what kinds of features the final software will have. Neuron interfaces with our clients directly in order to organize what they want, which helps avoid scope creep as we finalize the project.

In addition to handling all of the digital architecture for building e-commerce experiences, their team is also capable of handling the blueprints and interior design of physical stores. We had a local client who asked us what he could do with a physical space he was rebuilding and Neuron put together a full design for it. It’s not a skill many other UX companies can offer and it’s been very valuable to us and our clients who are revamping their businesses.

What is the team composition?

For our first project, we had a team of five people who rotated in and out. There are always at least two people available whenever we work together.

How did you come to work with Neuron?

I met one of their co-founders at a local networking event in 2013. He’s an extremely talented UX designer who did a redesign for a major e-commerce platform and he also had experience doing system redesigns for big clients. I was eager to work with him.

How much have you invested with them?

We’ve spent over $10,000.

What is the status of this engagement?

We started working together in March 2016 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They successfully provided a design team that helped us execute the redesign of a big-name client and reduce bounce rates for their e-commerce platform. Without Neuron, we wouldn’t have been able to complete the work. They have a relentless focus on really understanding the end user and developing appropriate solutions to meet their needs. Their architectural guide has also really sold our clients on working with a contractor because it’s so thorough and delivered up front. They know exactly what they’re getting.

We’ve also benefited from their people skills. They’re personable and deliver critical information to clients or prospective clients in a comprehensible, which has helped us win several deals. Working with them has also changed our sales process because they have such deep expertise that we can trust them to join on those calls with us.

How did Neuron perform from a project management standpoint?

They offer plenty of availability and are flexible in scheduling their team according to our needs. I’ve been impressed with how well they communicate, both with us and with our clients. They hold daily standups and have a solid project management infrastructure in place. They’re very proactive about letting us know what they need, when they need it, and how a project is progressing. We use tools like Slack and Google Drive, as well as traditional meetings, in order to keep projects organized. They even do intake questions with our clients, which has been extremely helpful.

What did you find most impressive about them?

Their whole team’s previous work experience gives them an edge. There are former architects, as well as fashion and industrial designers, so they can build incredible online/offline experiences. Other UX companies don’t have this same scope of vision or diverse expertise. I know I can bring this team into a situation where an owner’s working in a new building and let them come up with both the physical and technological plans we need. They excel at thinking interactively and developing rich retail experiences.

Are there any areas they could improve?

They need to add electronic signature functionality to a lot of their documents. I’d like to have it on things like proposals, scopes of work, and invoices.

Do you have any advice for potential customers?

I don’t have much to add. Work with them if you have the opportunity.

5.0
Overall Score They’re great to work with. I’m eager to seeing how they grow and expand their capabilities.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They’re pretty fair compared to others.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX & Web Support for Humanitarian Platform

“They included the right stakeholders at advantageous moments and made sure everything moved in the right direction.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2017 - July 2017
Project summary: 

Neuron designed and developed the front- and backend for a humanitarian fundraising and resource building platform. Important technologies for the project included Ruby on Rails and React.

The Reviewer
 
1-10 Employees
 
Palo Alto, California
Strategy Consultant, Humanitarian Platform
 
Verified
The Review
Feedback summary: 

Metrics from the project allowed for meaningful changes to the UX to guide user behavior. Neuron managed the project well and were easy to work with. Their designs were effective and contributed to business goals.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work as a consultant with a humanitarian fundraising organization. We also work with a variety of initiatives to help hire appropriate labor, establish the right news feed messaging features, and address other needs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

Our CEO hired them to design and develop important features and functionality, including user profiles and other deliverables.

SOLUTION

What was the scope of their involvement?

Much of the project was completed before I joined the company, so I worked with some of the follow up processes after the concrete deliverables were in hand. Some of those included a detailed product outline with screens and intricate backend work on user profiles and personas. They built the backend on Ruby on Rails and the frontend in React. I assessed the work to suggest additional solutions to improve the business impact further. We brainstormed optimizations to target the necessary KPIs.

What is the team composition?

We worked with five or six individuals, possibly seven. There was a creative lead, a design lead who doubled as an operational manager, and a team of three to five designers and developers.

How did you come to work with Neuron?

Our CEO found them before I joined the project.

How much have you invested with them?

I wasn’t responsible for the monetary side, but I think the project was around $500,000.

What is the status of this engagement?

We kicked off the engagement around January 2017 and finished the larger portion of the project in July 2017. After that, we reengaged them for some specific design projects and problem solving.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m really happy with all the hard work they did. When the beta test launched, we collected data on user behavior. Their designs were well balanced, and they made helpful changes to make sure user registrations were up. They were receptive to our goals and helped us brainstorm ways to execute and suit our needs.

How did Neuron perform from a project management standpoint?

Their project management was good, and they always knew when to loop people into the conversation. They included the right stakeholders at advantageous moments and made sure everything moved in the right direction and got delivered on time. Most of our conversations were through Slack, emails, and by phone when necessary.

What did you find most impressive about them?

I really enjoyed working with them. Our main goals were a good user experience and appropriate metrics to demonstrate the efficacy of the project. They really helped make those happen.

Are there any areas they could improve?

It was a large project, and they handled it very well. I don’t have any constructive feedback for them. They were always reactive and never made the same mistake twice.

Do you have any advice for potential customers?

Communication is key; make sure both sides understand the project. Neuron is a smart, receptive team, and the more information you give them, the more they will be able to help. The only instances where things took longer than expected were times when we didn’t clearly explain our goal.

5.0
Overall Score We had a great experience and really enjoyed working with them. They’re a smart team.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They provided realistic estimates and usually hit every target.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They delivered good quality work within reasonable time frames.
  • 5.0 NPS
    Willing to refer
    They’re really good designers, and their business sense is really valuable.
Verification

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GOLD VERIFIED
Business Entity
Business Entity Name
Neuron, LP
Status
Active
Jurisdiction of Formation
Delaware
Id
6020228
Date of Formation
Apr 19, 2016
Last updated
Apr 18, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last updated
Jun 19, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
22
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
August 19, 2020