UX/UI Design and Digital Strategy

Gold
VERIFIED

Neuron is an award-winning UX/UI design and digital strategy agency in San Francisco.

We help forward-thinking technology companies create digital products and services that are not only intuitive and engaging, but also deliver measurable results.

Our services include:

  • UX/UI Design
  • Digital Strategy
  • UX Research
  • Prototyping
  • User Testing
  • Mobile & Web Development

Notable customers include: LinkedIn, Ford Models, General Motors, Bosch, Intuit, and many more.

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2016
Show all +
San Francisco, CA
headquarters

Portfolio

Key clients: 
Ford Models, Aeolus Robotics, Vivint Smart Home, Intuit, LinkedIn, Oomnitza, ThoughtSpot, General Motors, Bosch, MIT, Projects for Good, Hackbright Academy, Enbi, and many more.
Web Platform - Projects for Good Image

Web Platform - Projects for Good

Projects for Good is a web platform for funding and implementing humanitarian projects. It combines a crowdfunding platform, a job marketplace, and a social network to bring together all the necessary pieces to bring humanitarian projects to life.

Neuron has been involved in Projects for Good since its inception in 2016. From early design principles through development and operations, Neuron helped to conceptualize,

design, build, and launch the web platform.
Mobile App UX/UI - SmartRG Image

Mobile App UX/UI - SmartRG

SmartRG provides products and services to simplify the residential internet ecosystem. Neuron created a mobile app for the company to provide customers with a way to view and manage their Wi-Fi networks and connected devices. The full case study can be found here: https://www.neuronux.com/smart-rg

Mobile App UX/UI - Autonomous Ridesharing Image

Mobile App UX/UI - Autonomous Ridesharing

The Challenge: With the rise of ride-sharing companies like Uber and point-to-point car-sharing companies like car2go, conventional rental car companies must reinvent their business model to remain competitive. One way for these companies to differentiate themselves is by betting big on the future of autonomous vehicles. Neuron imagines the first user interface for passenger interaction with an autonomous ride-sharing

service. The Solution: Wheel will allow users to arrange and pay for a ride in a Wheel-owned autonomous vehicle. An efficient, intuitive, and emotive interface will build trust between users and this new service. The Wheel vehicle will provide users with trip information, identity verification, comfort controls, the ability to make an emergency stop, and allow children to check-in with parents. View full case study here: https://www.neuronux.com/wheel
Mobile App - VYTL Fitness Image

Mobile App - VYTL Fitness

The VYTL Fitness mobile app is a social fitness platform designed to empower users with control over how they exercise. VYTL allows users to browse, upload, watch, and share exercise videos. Neuron was brought in during the early stages of concept development, helping to define the value proposition, features, and interaction model. Neuron was also responsible for the full design and front-end development. Check out the info

ad here: https://youtu.be/4G1DQ9D5ODQ The full case study can be found here: https://www.neuronux.com/vytl-fitness  
Web App - Vivint Sales Portal Image

Web App - Vivint Sales Portal

Neuron was responsible for the UX/UI as well as the product strategy for a gamified inside sales portal for Vivint, a leader in smart home technology. The portal helps to drive sales, providing a fun and openly competitive virtual space for sales professionals while giving managers insight into their performance. The full case study can be found here: 

UX/UI Design - Givelify Image

UX/UI Design - Givelify

Givelify approached Neuron to optimize the UX/UI of their mobile apps and web app and to re-work elements of their product strategy.

Givelify is used by over 10,000 places of worship, non-profits, and other organizations to raise donations from their congregation/community via their mobile and web app.

 

 

UX/UI & Animated Prototype - Digital Concierge Image

UX/UI & Animated Prototype - Digital Concierge

Urbane serves as a central hub for the apartment, controlling smart home devices like lighting, climate control and connected appliances, as well as a portal to connect the resident to their building community, with access to building news and events, live amenity updates, and other building services like package delivery, bill payment, maintenance requests, etc. The solution we’ve imagined would take on the form of a

wall-mounted touch screen device connected to existing electrical infrastructure, making it retro-fit ready. Neuron was responsible for the concept, digital strategy, UX/UI, and animated prototype.   View the animated prototype here: https://youtu.be/i4FxNnRYzxA View the full case study here: https://www.neuronux.com/urbane
Marketing Site & Full Brand Refresh  - Hackbright Academy Image

Marketing Site & Full Brand Refresh - Hackbright Academy

Hackbright Academy is the leading software engineering school exclusively for women. Neuron was brought in to give Hackbright an edge in an increasingly competitive market by providing a modern brand redesign, a fresh logo, and an updated marketing website. The full case study can be found here: https://www.neuronux.com/hackbright

Mobile App / Web App - Continuum Smart Trainer Image

Mobile App / Web App - Continuum Smart Trainer

Through a system of equipment integration and pre-workout planning, Continuum enables gym members to make the most of their workout, while allowing the gym to gain a competitive advantage at a low cost. Neuron was responsible for the concept and UX/UI design. The full case study can be found here: https://www.neuronux.com/continuum

Reviews

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UX Design for Multicultural Marketing Company

“They excel at thinking interactively and developing rich retail experiences.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2016 - Ongoing
Project summary: 

Neuron performs market research and UX design for a marketing and tech development company. They perform market research, develop user personas, wireframe e-commerce platforms, and handle design.

The Reviewer
 
1-10 Employees
 
Boston, Massachusetts
Hantzley Audate
Founder at Ganderflock
 
Verified
The Review
Feedback summary: 

Their team has been a tremendous asset thanks to their creativity, customer service skills, and deep expertise. They conduct thorough research and outline project expectations clearly. Having the added ability to perform design work in physical as well as digital space gives them a valuable edge.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Ganderflock, a multicultural marketing and technology development company. We help companies create new business models by leveraging technology, primarily by implementing new systems to achieve their operations needs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

I needed a strong design team that had the fundamentals down in order to help work with our third-party clients.

SOLUTION

What was the scope of their involvement?

They build out a full architectural guide for our client — it’s a massive, 300–400 page document that details the project from start to finish. The first major deliverable in it is a business case study, which provides an outline for all the work we accomplish. Next, they perform market research and identify different customer personas relevant to the client’s market. Once that’s ready, they move on to UX, laying out state-screens and flows for the digital elements of the project. We move on to wireframing after that and also develop specific page elements and test layouts for how the pages will be organized. After that, we add the visual design layer. This includes the colors, font, typography, and an overview the interface will look. From there, they build out a site map and a feature set. This section of the guide determines what kinds of features the final software will have. Neuron interfaces with our clients directly in order to organize what they want, which helps avoid scope creep as we finalize the project.

In addition to handling all of the digital architecture for building e-commerce experiences, their team is also capable of handling the blueprints and interior design of physical stores. We had a local client who asked us what he could do with a physical space he was rebuilding and Neuron put together a full design for it. It’s not a skill many other UX companies can offer and it’s been very valuable to us and our clients who are revamping their businesses.

What is the team composition?

For our first project, we had a team of five people who rotated in and out. There are always at least two people available whenever we work together.

How did you come to work with Neuron?

I met one of their co-founders at a local networking event in 2013. He’s an extremely talented UX designer who did a redesign for a major e-commerce platform and he also had experience doing system redesigns for big clients. I was eager to work with him.

How much have you invested with them?

We’ve spent over $10,000.

What is the status of this engagement?

We started working together in March 2016 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They successfully provided a design team that helped us execute the redesign of a big-name client and reduce bounce rates for their e-commerce platform. Without Neuron, we wouldn’t have been able to complete the work. They have a relentless focus on really understanding the end user and developing appropriate solutions to meet their needs. Their architectural guide has also really sold our clients on working with a contractor because it’s so thorough and delivered up front. They know exactly what they’re getting.

We’ve also benefited from their people skills. They’re personable and deliver critical information to clients or prospective clients in a comprehensible, which has helped us win several deals. Working with them has also changed our sales process because they have such deep expertise that we can trust them to join on those calls with us.

How did Neuron perform from a project management standpoint?

They offer plenty of availability and are flexible in scheduling their team according to our needs. I’ve been impressed with how well they communicate, both with us and with our clients. They hold daily standups and have a solid project management infrastructure in place. They’re very proactive about letting us know what they need, when they need it, and how a project is progressing. We use tools like Slack and Google Drive, as well as traditional meetings, in order to keep projects organized. They even do intake questions with our clients, which has been extremely helpful.

What did you find most impressive about them?

Their whole team’s previous work experience gives them an edge. There are former architects, as well as fashion and industrial designers, so they can build incredible online/offline experiences. Other UX companies don’t have this same scope of vision or diverse expertise. I know I can bring this team into a situation where an owner’s working in a new building and let them come up with both the physical and technological plans we need. They excel at thinking interactively and developing rich retail experiences.

Are there any areas they could improve?

They need to add electronic signature functionality to a lot of their documents. I’d like to have it on things like proposals, scopes of work, and invoices.

Do you have any advice for potential customers?

I don’t have much to add. Work with them if you have the opportunity.

5.0
Overall Score They’re great to work with. I’m eager to seeing how they grow and expand their capabilities.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They’re pretty fair compared to others.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX & Web Support for Humanitarian Platform

“They included the right stakeholders at advantageous moments and made sure everything moved in the right direction.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2017 - July 2017
Project summary: 

Neuron designed and developed the front- and backend for a humanitarian fundraising and resource building platform. Important technologies for the project included Ruby on Rails and React.

The Reviewer
 
1-10 Employees
 
Palo Alto, California
Strategy Consultant, Humanitarian Platform
 
Verified
The Review
Feedback summary: 

Metrics from the project allowed for meaningful changes to the UX to guide user behavior. Neuron managed the project well and were easy to work with. Their designs were effective and contributed to business goals.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work as a consultant with a humanitarian fundraising organization. We also work with a variety of initiatives to help hire appropriate labor, establish the right news feed messaging features, and address other needs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

Our CEO hired them to design and develop important features and functionality, including user profiles and other deliverables.

SOLUTION

What was the scope of their involvement?

Much of the project was completed before I joined the company, so I worked with some of the follow up processes after the concrete deliverables were in hand. Some of those included a detailed product outline with screens and intricate backend work on user profiles and personas. They built the backend on Ruby on Rails and the frontend in React. I assessed the work to suggest additional solutions to improve the business impact further. We brainstormed optimizations to target the necessary KPIs.

What is the team composition?

We worked with five or six individuals, possibly seven. There was a creative lead, a design lead who doubled as an operational manager, and a team of three to five designers and developers.

How did you come to work with Neuron?

Our CEO found them before I joined the project.

How much have you invested with them?

I wasn’t responsible for the monetary side, but I think the project was around $500,000.

What is the status of this engagement?

We kicked off the engagement around January 2017 and finished the larger portion of the project in July 2017. After that, we reengaged them for some specific design projects and problem solving.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m really happy with all the hard work they did. When the beta test launched, we collected data on user behavior. Their designs were well balanced, and they made helpful changes to make sure user registrations were up. They were receptive to our goals and helped us brainstorm ways to execute and suit our needs.

How did Neuron perform from a project management standpoint?

Their project management was good, and they always knew when to loop people into the conversation. They included the right stakeholders at advantageous moments and made sure everything moved in the right direction and got delivered on time. Most of our conversations were through Slack, emails, and by phone when necessary.

What did you find most impressive about them?

I really enjoyed working with them. Our main goals were a good user experience and appropriate metrics to demonstrate the efficacy of the project. They really helped make those happen.

Are there any areas they could improve?

It was a large project, and they handled it very well. I don’t have any constructive feedback for them. They were always reactive and never made the same mistake twice.

Do you have any advice for potential customers?

Communication is key; make sure both sides understand the project. Neuron is a smart, receptive team, and the more information you give them, the more they will be able to help. The only instances where things took longer than expected were times when we didn’t clearly explain our goal.

5.0
Overall Score We had a great experience and really enjoyed working with them. They’re a smart team.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They provided realistic estimates and usually hit every target.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They delivered good quality work within reasonable time frames.
  • 5.0 NPS
    Willing to refer
    They’re really good designers, and their business sense is really valuable.

UX Design & Digital Strategy for Medical Listing Platform

"They had a comprehensive understanding of the different factors that go into successful products, services, and platforms."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb.- Sep. 2017
Project summary: 

Neuron built a crowdsourcing platform. Services included mobile app development, prototyping, UX/UI design, research, and digital strategy. 

The Reviewer
 
1-10 Employees
 
Palo Alto, California
James Leftwich, IDSA
Principal, Orbit Interaction
 
Verified
The Review
Feedback summary: 

The team expertly coordinated with several external stakeholders and delivered exceptional designs and videos. Neuron’s professionalism, dedication, and expertise distinguished them. An efficient team, they provided a competitive edge in a crowded field.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a user experience and industrial design consultant at Orbit Interaction.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

One of our clients was developing concepts for two major corporations. We needed a vendor to help with the various components of the project.

SOLUTION

What was the scope of their involvement?

They helped produce interactive prototypes, documentation, and videos. The team also provided work around a community-based mobile application that provides users with a way to store their medical records. They did the research, digital strategy, the business strategy, mobile app development, and the UX/UI architecture. The platform utilized crowdsourcing to find providers and determine costs for different kinds of medical providers. However, the solution never materialized because its leadership decided to go in a different direction.

What is the team composition?

We worked with Mark (Senior UX/UI Designer, Neuron), Ryan (Senior UX/UI Designer, Neuron), Chris (Senior UX Designer and Strategist, Neuron), Matt (Senior UX Designer and Lead Visual Designer, Neuron), and Michelle (UX Designer, Neuron).

How did you come to work with Neuron?

This project was instituted by one of the funders that I was working with. When the opportunity arose to develop this platform, we were already in the process of working with Neuron and had them take the lead on the project.

Neuron was founded by my long-time co-consulting partner. He had been a professor teaching interaction design and UX architecture. He handpicked a number of his very best students to start Neuron. They operated in the same way that I had done consulting projects with him in the past.

How much have you invested with them?

We spent $250,000.

What is the status of this engagement?

We started working together from February–September 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The businesses I was associated with fizzled out for reasons unconnected to the design quality and platform sophistication. Neuron’s work was excellent. The videos, prototypes, and designs were stunning, and got a lot of praise. They’re really good at what they do.

How did Neuron perform from a project management standpoint?

Mark was extremely sharp and professional. There was a coalition of groups working on the project including some difficult people on the client side. Mark deftly managed around those issues, especially during the most challenging projects. We coordinated through email and phone.

What did you find most impressive about them?

The team’s architectural background distinguished them from the competition. They had a comprehensive understanding of the different factors that go into successful products, services, and platforms. Their research on competitive platform designs for the medical project was particularly impressive. Neuron was efficient and document their work more regularly than most design firms.

Are there any areas they could improve?

No. I hope they continue to grow and expand, and maybe get into physical product design work as well. They have the breadth and expertise to continue branching out.

Do you have any advice for potential customers?

To be the most effective, work very closely with them. Communicate as much as possible about the needs and goals. Work with them to flush those out and get them to work.

I’ve watched a lot of consultancies charge clients a lot of money to provide something that wasn’t a full solution. In contrast, Neuron does top-notch and comprehensive work. They’re thinking about all the angles and perspectives that go into a project.

5.0
Overall Score The partnership was productive and enjoyable. The team is better than most firms; they excel in new areas that other people haven’t done.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were succinct, well-managed, and timely.
  • 5.0 Cost
    Value / within estimates
    The price was very reasonable.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would highly recommend them.

WordPress Site & UX Design for Engineering School

"I’ve worked with numerous digital design agencies and freelancers, but not anyone like Neuron."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. - June 2017
Project summary: 

Neuron rebuilt a WordPress website to increase leads and draw in new students for a women's software engineering school. Their team developed the backend and customized a new user-friendly and modern design. 

The Reviewer
 
1-10 Employees
 
San Francisco, California
Lori Chee
Founder, The LC Consultancy
 
Verified
The Review
Feedback summary: 

Conversion rates increased a significant amount. Neuron created a clear and modernized platform that benefitted the company’s client. Their honest team was disciplined. Their collaborative approach complemented their project management. Expect a team that delivers on time and within budget.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a business strategy firm focused on helping companies create new ways to grow their diverse talent pipeline.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

We were consulting with a school whose mission was to increase the presence of women in software engineering and build confidence in those making a career change. The school offers a 12-week immersive boot camp where, upon completion, women will graduate as software engineers.

The school's digital marketing efforts and website had minimal tracking/analytics and was not set up for re-marketing, which, in turn, affected enrollment. Our job was to grow their leads through trackable marketing strategies and an updated website that increase conversion. The website was content-heavy, but challenging to read through and search for information.

Women were looking for deep information about the school's curriculum and admissions. They need to be reassured they have what it takes to become a software engineer, regardless of their current career experience. The company also didn’t have enough money for a much-needed brand redesign, so I needed to hire an agency that could design a functional lead-generation site and rebrand, all in one.

SOLUTION

What was the scope of their involvement?

Neuron rebuilt the company’s WordPress backend. The client wanted to keep the site on WordPress because they wanted to make changes themselves. Neuron geared the customized UX/UI design to attract women leaning toward changing careers and getting them to apply to the program. They created the branding exercise component, crafting appropriate colors, fonts, and more for the website. Their team also modernized the logo with a stylish font.

What is the team composition?

We worked with a lead designer and developer, along with a specialist in visual branding, and a designer that assisted with the flow and wireframes.

How did you come to work with Neuron?

I’ve worked with one of their founders on various projects over the last decade. He co-founded Neuron and I asked if he could take on this job. 

How much have you invested with them?

We’ve invested around $75,000.

What is the status of this engagement?

We worked with Neuron from January–June 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

One of the reasons I hired Neuron was that their founders understood how to get users to move through a website easily and logically. It was a hard problem to solve given women's apprehension to a career in tech, but their team accomplished the goal. They took an incredible amount of time doing competitive research and interviews. Getting into the minds of how women think and what their barriers to entry are was key to the redesign. 

We drove a lot of marketing through Facebook, but people started staying longer on the website than usual. Our conversion rates to generate leads increased by 30-40%. We needed users to enroll, and it had to be a logical and straightforward path to get there. Neuron was the perfect partner for the job.

How did Neuron perform from a project management standpoint?

Neuron’s well-organized team over-delivered throughout the engagement. They were delivered within deadlines and on budget. I received access to their tracking tool and saw the project’s progression. Communicating with Neuron was easy. We met in person a couple of times and had several conference calls.

With design teams, it is nice to have a working session. We had one where we finalized about 75% of the wireframes.

What did you find most impressive about them?

I’ve worked with numerous digital design agencies and freelancers, but not anyone like Neuron. Their team exceeds expectations.

Are there any areas they could improve?

When we worked with them, they’d just started Neuron and were still working on assigning set roles. They've since fixed that now.

Do you have any advice for future clients of theirs?

My advice to potential clients would be setting everything up during the proposal process. I’d also make sure that a proposal includes a competitive analysis and in-person meeting to review wireframes. This process saves time in the long run. Communication tools are helpful, but meeting face-to-face is where the efficient collaboration can make a difference.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Delaware
ID
6020228
Date of Formation
Apr 19, 2016
Last Updated
Apr 18, 2019
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Moderate Risk
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Jun 19, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
14
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
December 20, 2019