NETVOR

Please describe your company and your position there.

I'm the business application manager for La Lorraine Bakery Group. La Lorraine Bakery Group (LLBG) is a company headquartered in Belgium, with more than 80 years of experience in the milling and bakery sector.

For what projects/services did your company hire NETVOR?

Netvor built the website for one of our brands (La Lorraine) a few years ago. However, in the past year there has been a rebranding of the brand, so we also had to re-align the website with the new brand identity.

How did you select this vendor and what were the deciding factors?

Netvor built our website in the past. So it made sense to go back to Netvor for the rebranding of the website. We are also very satisfied with the collaboration with Netvor, also for other projects of la Lorraine Bakery Group.

Describe the project in detail and walk through the stages of the project.

Initially, another creative agency provided the initial designs. After all, that creative agency was responsible for the rebranding exercise. In addition, the creative agency had developed a style guide. In a meeting with Netvor, the initial design was explained, as well as the styleguide, the objective of the project and the expected launch date. On this basis Netvor worked out a more detailed proposal (budget + detailed timeline). After approval Netvor delivered the first web designs based on the supplied material. This proposal was again coordinated with the creative agency. And after a number of iterations the new designs were implemented on the staging environment. The new content was also added to this environment and the site was tested. Once everything was in order, the project was launched to production.

How many resources from the vendor's team worked with you, and what were their positions?

On the Netvor side, there were about 4 people involved in the project. The CEO of Netvor was also very closely involved in each phase.

Can you share any outcomes from the project that demonstrate progress or success?

We received a lot of positive feedback internally from various stakeholders. In each feedback, the new site was seen as an improvement over the previous site. This is partly due to the rebranding in general, but also to the way in which Netvor was able to reconcile the style guide, the design proposals of the creative agency and the possibilities of the current website.

How effective was the workflow between your team and theirs?

Their response time is very fast. Communication with NETVOR is mainly through Jira, which keeps everything well-structured and contextual. The predetermined deadline was respected.

What did you find most impressive or unique about this company?

I am particularly delighted with the smooth way of working together, the fast response time and the way Netvor was able to reconcile our wishes and the creative agency's proposals with the possibilities of the existing website/technology.

Are there any areas for improvement or something they could have done differently?

I think we can avoid some iterations by delineating the responsibilities of the creative agency and the web agency a little better.

Please describe your company and your position there.

Fondee is an online platform that allows users to invest in ETFs by automating their investments according to their risk profile. I am a CTO - a person responsible for all the development activities.

For what projects/services did your company hire NETVOR, and what were your goals?

We had a substantial challenge ahead of us. Fondee has been aspiring for a higher-tier trading license for quite some time. This license, which Czech National Bank has awarded, would allow Fondee to begin the next period of its growth as it enabled us to offer more smooth and complex services to our clients. The side effect of this transition was also the ability and need to change the broker that Fondee was using and contain some of their responsibility. This change has had vast and structural consequences to our online platform.

After a few years of development with other vendors, we've decided to start from scratch and rewrite the whole project with someone experienced that would be both reliable and able to scale up such a fast-growing project. We have already validated our market fit, time to build robust foundations has come and we needed a strong partner.

How did you select this vendor and what were the deciding factors?

We were connected with one of our team members who had a previous experience with NETVOR. Before we decided to work with them, several intensive workshops helped us understand if we could work together and deliver on time. NETVOR proposed a timeline and a budget that was not exactly according to our initial expectations but we had a good feeling that they could provide the output we were looking for, and we had trust in their experience.

We really appreciated their honest communication. They did not promise anything that they knew they could not deliver. Such an attitude turned out to hold throughout our cooperation. We knew what we were getting and what to expect.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The main goal was to rewrite the whole system to prepare it for a new broker. Most of the work was on the backend, where most of the operations were happening. The scope was divided into several smaller projects, each project covering part of the main functionality. We began with partially rewriting the frontend, preparing the architecture, preparing the data structure model, and documenting all the functionalities.

As preparing the documentation was a long process, we decided to code the backend step by step. Once most of the backend core functionality worked, it was time to prepare the API and implement it with the frontend. Then we had to do the most crucial part - connect to the new broker. It was not an easy task because of the strict deadline and not much time for testing and debugging. But in the end, there was not a significant issue we had to face. We decided to rewrite the frontend with React.JS and the backend with PHP (Nette Framework).

How many people from the vendor's team worked with you, and what were their positions?

We communicated mainly with a project manager who has been the go-to person for everything. If there was a need for technical consultations, the project manager set up a meeting with a needed team member who participated in the project. Apart from the project manager, we were in touch with the account manager, who cared for our business. The development team covered backend, frontend, QA, and release management.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Because we had a strict deadline from our previous broker, we had to move quickly in a relatively short period. After the analysis, NETVOR proposed to divide the project into smaller projects that should be deliverable in one month. That allowed us to measure our progress, so if we could not provide the functionality in the small project, we still could in the next one, or we could change or decide not to do it. In the end, we were able to launch the project on time with all the crucial modules which was a success.

The one thing I appreciate the most is the delivery process - 99% of the functionality we tested was ready for production release. Although just a tiny percentage of functionality had some minor issues. It was a huge step forward for our team because we didn’t have to spend so much time resolving bugs. Instead, we could have focused on preparations for the launch.

Describe their project management style, including communication tools and timeliness.

Once we agreed on the project scope, we gained access to NETVOR Slack to quickly communicate with the team allocated to our project. We used Atlassian tools: JIRA for project management, Confluence for documentation, Bitbucket as a Git repository, and Tempo for time tracking. The project manager played a crucial role for us and helped us a lot during the project preparation and daily project management. As I described, we planned the monthly projects that were estimated before the development started so we knew if we could make it for one month or not.

What did you find most impressive or unique about this company?

As we've had some bad experiences with other developers, we really appreciate NETVOR's professionalism, honest communication, precise budgeting, and quality work.

Are there any areas for improvement or something they could have done differently?

Sometimes, NETVOR didn’t deliver the small projects on time, but we understand that the output’s complexity was more complicated, so the estimations couldn’t always be 100% precise.

Please describe your company and your position there.

Dentamed is the leading supplier of dental consumables in the Czech Republic. I’m a digital marketing specialist sharing responsibility for the strategy and business development.

For what projects/services did your company hire NETVOR, and what were your goals?

NETVOR helped us to deliver a new company website as well as our product-related website. One of our main goals was to improve our digital presence as a company. NETVOR proved to be a great partner with respect to our current goals.

How did you select this vendor and what were the deciding factors?

NETVOR was recommended to us by our current business partner. Since the initial contact, NETVOR proved they understand what they do and that they really care about our projects. The level of care and involvement was a strategic factor for us. We really needed a caring professional with a variety of skills in a digital environment.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

So far, we have developed two websites together. In both projects, we worked in a triad - Us, Netvor, and Sherpas. Sherpas helped us with the visual, content, and web design side of things, while Netvor put everything to life by developing the websites and connecting them with our internal ecosystem. The process was similar for both projects - we worked with a design agency (Sherpas) and prepared the final web designs for development. NETVOR took on the designs and made them into live websites.

During the design phase, NETVOR was already involved in order to comment and improve our designs with respect to the technical side of things. Once the designs were ready, NETVOR analyzed the full scope of work and prepared a development plan, deadlines, and specifications. Everything was communicated before the development phase was initiated, so everyone involved knew the plan and the details. There were no significant changes in the roadmap, and the project went smoothly.

NETVOR worked with our internal IT department upfront to secure all the necessary details for releases. We faced no significant issues during the releases. Both websites are custom designed and run on the WordPress ecosystem. There are a variety of integrations and automations involved. Both websites are regularly serviced by NETVOR, which was also an important factor for us.

How many people from the vendor's team worked with you, and what were their positions?

We communicated mostly with a project manager who was the go-to person for everything. If there was a need for technical consultations, the project manager set up a meeting with a needed team member who participated in the project. Apart from the project manager, we were in touch with the account manager who took care of us on a business level. The development team covered backend, frontend, QA, and release management.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

NETVOR was supposed to deliver two websites built from a custom design provided by our partner. For both cases, we wanted a CMS running on WordPress. The websites were designed as fully responsive. NETVOR delivered them in desired quality and on agreed time. During the acceptance period, NETVOR was helping us to polish the final outcome to maximum satisfaction. We believe nothing was missed out.

Describe their project management style, including communication tools and timeliness.

At the beginning of the project, the project manager did a thorough analysis of the scope, wrote down a detailed specification, and prepared a team for the project. They prepared a list of deliverables that they needed from all stakeholders in order to be able to complete the project. Once we all agreed on the scope, the project manager planned out the work and gave us a release candidate date.

During the development phase, the project manager worked closely with all stakeholders in order to have everything needed to complete the project. Once the release candidate was ready for us, we reviewed the project on our side - we had all the time needed. The project manager went through all our remarks and resolved them. In the meantime, we planned a release together.

The moment we released the website, we turned into an SLA regime - our website is maintained regularly on a periodical basis. If we need some changes or we find a bug, we report it via helpdesk, where everything is taken care of almost immediately.

What did you find most impressive or unique about this company?

NETVOR is a small company, but they work fast. They think about and critically assess every request we have to find the most optimal ways. They really care about the quality of their work.

Are there any areas for improvement or something they could have done differently?

None.

Please describe your company and your position there.

Amnesty International is a global movement of more than 10 million people who take injustice personally. We are campaigning for a world where human rights are enjoyed by all. I am the coordinator of Human Rights Education team at Amnesty International in Czech Republic.

For what projects/services did your company hire NETVOR, and what were your goals?

We needed an attractive online tool for young people who got in touch with Amnesty to be able to get involved or help in specific cases of unjustice. We also sought to have a follow-up online tool after an educational workshop with young people.

How did you select this vendor and what were the deciding factors?

NETVOR convinced us that our goal was as important to them as it was to us. That they wanted to bring new people to sign petitions for a good cause and join Amnesty. And equally important was that they offered their services pro bono.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We could use the older idea of the 3 minuty staci (3 minutes is enough) campaign and website and taken it further. Both in terms of creativity and new look. I appreciate that they came up with their own ideas and solutions and were patient with several iterations we exchanged.

How many people from the vendor's team worked with you, and what were their positions?

I was in direct touch with one employee and other 2 or 3 where part of the team.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Not at this moment, any measurable results will be clearer after the website will be tested with our target groups.

Describe their project management style, including communication tools and timeliness.

We had e-mail communication and regulat statuses and calls (googlemeet, Zoom), which was completely appropriate for this kind and scale of collaboration.

What did you find most impressive or unique about this company?

Their approach, which was friendly and balanced in keeping the assignment to one side. And coming up with their own ideas and improvements on the other. liked that although the collaboration was pro bono for us, it didn't show in the quality of the communication or the outcome.

Are there any areas for improvement or something they could have done differently?

Probably not, nothing important I can think of.

Please describe your company and your position there.

ELEARN.AERO is a fully-digital learning management system (LMS) for flight crew, cabin crew and other aviation personnel. I’m a COO responsible for unique educational content, customer relationships and I oversee operations regarding the product development on a daily basis.

For what projects/services did your company hire NETVOR, and what were your goals?

We approached NETVOR in 2015 with a rough idea about a custom-made LMS that would set a new standard in the industry of aviation personnel education.

How did you select NETVOR and what were the deciding factors?

We were introduced to NETVOR on a call via our common business partner. Guys made a solid research of the specification and got back to us with a proposal and questions. We agreed on terms and conditions after a short discussion.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had quite clear expectations about the MVP. Design was delivered by another agency. The NETVOR team focused solely on the coding and development of the Landing page, the Educational Platform and also on the Administration, where all educational content is being created and maintained.

How many people from the vendor's team worked with you, and what were their positions?

About seven people. A Project Manager, who was the single point of contact for us, then there were:

• 2 Back-End Developers
• 1 Front-End Developer
• 2 iOS Developers
• 1 Quality Assurance Specialist

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sure. The main deliverables were a responsive web application running smoothly on smartphones, tablets and desktops and then a native mobile application for iPad, that introduced several new features like off-line learning, Facial Recognition for Final Tests.

Describe their project management style, including communication tools and timelines.

The communication has always been great. We communicated mainly over email as Slack hasn’t been so popular those days.

What did you find most impressive or unique about this company?

Although there were some small hurdles on the way, the direct communication with one of the founders has always been great. They are always willing to help and solve our troubles with onboarding customers, be it over email with short reaction times or lately via WhatsApp.

Are there any areas for improvement or something they could have done differently?

I think we should have avoided several delays during our cooperation. So keeping up to deadlines could be an area for improvement.

Please describe your company and your position there.

I'm COO of creative digital agency Story TLRS - we are part of the Near & Dear group. Our focus is on digital marketing and story telling and we provide our clients with a wide range of services, from a new identity or product through a website to social networks.

For what projects/services did your company hire NETVOR, and what were your goals?

Our clients goal was to start a new website app for selling his sports photos primarily in Scandinavia. We had to help him with the concept of this new photo bank and then create the whole brand and website.

How did you select NETVOR and what were the deciding factors?

We knew that our development team wasn't strong enough to develop the whole app on their own in given time, so we were looking for some good experienced partner.

Deciding factors were team experienced in technologies that our solution was designed (for example PHP Symfony on backend) in and flexible enough so they could start right away and vary the amount of people and hours as we needed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

When we started to cooperate with NETVOR, we had already done a lot of things with our client. From the concept and branding to the wireframes and design. Our weakness was in the specification of the scope of the technical solution, that was one of many challenges for NETVOR.

The custom solution was based on PHP Symfony framework + VUE JS and the rest of the frontend (CSS, JS, HTML). The website had to be ready for the payments, invoicing and uploading, downloading viewing a lot of high res photos on desktop and mobile devices.

How many people from the vendor's team worked with you, and what were their positions?

Their project manager was the main contact for us and to be honest I can't even remember how many developers was there - I do believe this is a big plus because their project manager took care of all the briefing, tasking and supervision of his team.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Client was happy, that was the main thing, with NETVOR we have manage to launch the solution on time and it was working!

Describe their project management style, including communication tools and timelines.

We had statuses multiple times each week (as the situation required). The tools were - Slack, email and phone. Developers worked in GitLab.

What did you find most impressive or unique about this company?

They have a good company culture, similar to ours so we speak the same "language". We've managed to speak about problems and find the solution together. It is great to find such a partner.

Are there any areas for improvement or something they could have done differently?

There were some minor bugs during the launch but it is hard to point fingers, there were also some issues on our side.

Please describe your company and your position there.

I am responsible at Socialsharks for the new business development and managing of digital project accordingly to our client's needs.

For what projects/services did your company hire NETVOR, and what were your goals?

The aim of the project was to find a better solution, not only from the user's point of view - design, UX, easy and clear navigation but also simple management and processing of acquired data. By doing this, we were hoping to increase the number of questionnaires obtained and also the overall better respondents user experience.

How did you select NETVOR and what were the deciding factors?

We choose NETVOR based on references from other similar projects and our great own experience from past with this company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After kick-off meeting to discuss goals of solution to complete turnkey delivery.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact throughout the whole process. Main strategy plan and function we solved in a wider team on both sides.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The solution provides us with more answers and overall internal team satisfaction in the creation itself.

Describe their project management style, including communication tools and timelines.

We used Jira for functions updates - feedbacks and bug reporting. Main milestones at weekly standups. Quick information then always by phone with confirmation email.

What did you find most impressive or unique about this company?

Netvor developed a professional and modern, stable, and secured tool for us with easy management.

Are there any areas for improvement or something they could have done differently?

N/A

Please describe your company and your position there.

JT International is a leading international tobacco company marketing world-renowned brands Camel, Winston, Mevius, Sobranie or Benson and Hedges. As a Digital marketing specialist I was responsible for implementation and execution of all digital marketing activities across all brands on the Czech market.

For what projects/services did your company hire NETVOR, and what were your goals?

Our website was created in 2012 and managed by multiple agencies and IT companies throughout this period of time. It became outdated - in terms of technical solution, security, graphic design and user friendliness. The goal was to develop a new tailor-made website, which would meet high technical requirements of the company and offer up-to-date customer experience and exquisite design.

How did you select NETVOR and what were the deciding factors?

In the tender we were looking not just for a provider, but also for a partner. We took into consideration not only experience, capabilities, capacities and pricing, but also NETVOR's way of communication and trustworthiness, which were the deciding factors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After a complex introduction meeting there were several sessions designed to understand our requirements, ideas, and customers needs, which resulted into proposal of technical solution and design. On regular statuses NETVOR came with many ideas how to solve or even improve each part of the project, all the details were discussed and deadlines set.

How many people from the vendor's team worked with you, and what were their positions?

On regular basis we were in touch with 3 people 

1. project owner,
2. project managers.

Occasionally also with graphic designer, UX designer or content manager.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Unfortunately not. After the launch of the website the coronavirus outbreak affected its performance.

Describe their project management style, including communication tools and timelines.

We had regular meetings and calls with the project manager where the current status and plan for upcoming period including deadline was discussed. We communicated via email and JIRA.

What did you find most impressive or unique about this company?

Their dedication, flexibility, fair but friendly behavior and willingness to help us to achieve our goal are amazing.

Are there any areas for improvement or something they could have done differently?

Meeting deadlines.

Please describe your company and your position there.

Head of global partner network at Cogniware.

For what projects/services did your company hire NETVOR, and what were your goals?

To develop a new professional online presentation of our company including communication architecture for the site.

How did you select NETVOR and what were the deciding factors?

We have been contact with NETVOR before and had positive feedback from some of their other clients.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We've decided the project into several steps, staring with working on the communication architecture, following with wireframe prototypes, UI mockups and finally production development and roll out.

How many people from the vendor's team worked with you, and what were their positions?

At least 6 people including the project manager, UI/UX designer, CEO, individual developers and tester.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The final website met our expectations, we have been able to collect multiple viable leads from the site which is not common in our area of expertise.

Describe their project management style, including communication tools and timelines.

We have been able to set up a very effective and open communication through Slack. We have occasionally confirmed some key information in emails. We have had a clear road map that was regularly updated to reflect the changes in the project. The important final release date was met.

What did you find most impressive or unique about this company?

Netvor has shown immense effort to help us meet a very challenging deadline to put the website into production before our important press conference. They have shown great personal compassion with our problems.

Are there any areas for improvement or something they could have done differently?

This has been a very large project for us and as always problems have arisen but Netvor handled them gracefully and to our full satisfaction.

Please describe your company and your position there.

I'm responsible for the technical aspects of a telecommunication company based in Prague that is providing internet and telecommunication services to a wide range of customers.

For what projects/services did your company hire NETVOR?

For most of the internal processes we used old ways how to manage our work (f.e. MS Access or MS Excel) and at some point it was unsustainable. So we decided to transfer all these processes to digital in order to help our company to grow. And because we didn't have any internal developers, we decided to hire NETVOR.

What were your goals for this project?

We wanted to have all internal processes under control, so we can manage them better. It was also important for our potential growth to easily extend our customers base.

How did you select this vendor?

We already had an experience with NETVOR, because they provided us several websites for our portfolio companies. Because we were satisfied with their work, it was a logical solution to also hire them for our internal system.

Describe the project and the services they provided in detail.

Once we started to talk with NETVOR about our internal system, we had a series of meetings to describe them our idea, how to digitalise our internal processes. Then we prioritize functionalities and NETVOR prepared a project scope. Because the functionalities were really complex, we always started before development of each one, with a several workshops. After we had a really detailed description of the functionalities, NETVOR started with the development. Once the development was finished we had enough time to test the functionalities before they were implemented to the production. By this way we collaborate till now.

What was the team composition?

There is always one project manager and at least one full stack developer dedicated to us. And sometimes we also need a designer, tester or product manager - depending on the functionality we wanted to develop.

Can you share any information that demonstrates the impact that this project has had on your business?

We were able to digitalise our internal process and that was a long and not easy process. Thanks to NETVOR, we were able to do it continuously over the years, so now we have a really complex internal system that helps us in everyday work.

How was project management arranged and how effective was it?

We are in touch directly with developers over email, phone or JIRA. It help us to really quickly resolve bugs or to make small improvements.

What did you find most impressive about this company?

We have been with NETVOR for more than five years, and they are still our reliable partner. I really like their communication and the way they work.

Are there any areas for improvement?

Once the development took longer than it was estimated, but then it was clearly communicated to us, what was the issue and why it happened. After that they always asked more in detail, so they have enough information to give us more precise estimation.