Building Something Better

Gold
VERIFIED

Netsells are a leading UK based digital agency specialising in Native mobile application development, Laravel Web Development and bespoke API's. Netsells have clients in over 40 countries and have seen numerous chart topping successes, cementing their position as one of the UK's most highly respected and fastest growing agencies.

 

With offices in York and London, Netsells work with businesses of all sizes - from cutting edge start-ups to international household brands, working to carefully plan, design, develop and maintain mobile apps and web platforms. 

 

A 40 person team of designers, developers, project managers and consultants, delivering projects from £10,000 - £500,000 +

 

More than just developers, we’re partners

We’re not satisfied with delivering the bare-minimum against a brief. That just doesn’t cut it for us. We take the time to work with you to plan and develop sustainable, long-term solutions.

 

We solve complex problems using cutting-edge technologies

From distributed ledger technologies and highly scalable serverless deployments, to virtual and augmented reality, we work at the limit of what is possible. Using a combination of research, analysis, strategy, development and design, our team combines these technologies with a thorough plan of execution.

 

Leverage a team built to scale with you

Building a development team is hard. We’ve experienced it first hand and have used our expertise to build and grow one of the best cross-functional development teams in the UK. Whatever your requirements, our team is built to deliver projects at any scale and with a varied mixture of popular development stacks.

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2009
Show all +
York, United Kingdom
headquarters
  • Suite 3, Mill House, North Street
    York YO1 6JQ
    United Kingdom

Portfolio

Key clients: 

Hiscox, Uber, CPP, Jaguar Landrover, BBC, NHS, Food and Environment Research Agency, DEFRA, Leeds University, Callanetics, YourParkingSpace, Three Mobile, Exertis, Hiring Hub, GE Capital, Cotswold Outdoors

ParkMaven  Image

ParkMaven

ParkMaven trusted Netsells to build and maintain the front-end development of their main online presence. Featuring a beautiful, modern design, ParkMaven.com is build using cutting edge front-end web technologies, is fully responsive and is built upon our custom Laravel CMS.

ParkMaven is the premier cloud platform for car park providers to attract drivers, manage bookings and maximise revenue. Sell parking spaces

instantly with the Booking Button. Stream empty spaces through multiple marketplaces with the Channel Manager. Set your price right using occupancy insights from the Smart Dashboard.
YourParkingSpace Image

YourParkingSpace

UK's leading shared economy platform for pre book Parking

Watch Lotto Image

Watch Lotto

Mobile applications with great watch prizes!

SH1FT Image

SH1FT

Mobile application for an innovative HiiT workout format operating globally

Railguard Image

Railguard

Innovative B2C application for automatically claiming refunds when you were on a delayed train in the UK

BrushDJ Image

BrushDJ

Childrens application for encouraging adequate teeth brushing, funded by the NHS

Bagboard Image

Bagboard

Mobile application for cutting edge advertising startup

Leeds University Image

Leeds University

BBC Image

BBC

YourParkingSpace Image

YourParkingSpace

Mobile Applications Image

Mobile Applications

Reviews

Sort by

Website Management for International Research Project

"They’ve managed all aspects of the project professionally."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jun. 2018 - Ongoing
Project summary: 

Netsells Group manages a website for an international research project. The team works with an existing codebase to build and maintain the platform, fixing bugs. They support updates such as data interfaces.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Chris Aylett
Operations Manager, Global Entrepreneurship Monitor
 
Verified
The Review
Feedback summary: 

Supporting a smooth transition of responsibilities, Netsells Group has delivered organized website management services. The team has been transparent about expectations and provided tools to foster effective collaboration. They have resources, enabling flexibility and continued partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the operations manager at Global Entrepreneurship Monitor. We’re an international research project— a network of universities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netsells Group?

We had a website that was designed and produced for us by an agency in 2015. They had outsourced the backend elements of the platform to an individual who about a year ago stopped working for them. We were in a situation where the backend of our site was not being maintained.

SOLUTION

What was the scope of their involvement?

Netsells Group took over the management of our website that hosts an archive of PDF reports, which are all searchable. The platform has a series of data interfaces or visualization tools that are updated each year with new data. Members can access different features in a special members area. Mainly, their team has been maintaining, developing, and fixing bugs when they occur. Their team familiarized themselves with our existing codebase and dived into the website, which has been difficult as the code wasn't written well.

What is the team composition?

I worked with a project manager, who has acted as an intermediary.

How did you come to work with Netsells Group?

The design company that had built our website put us in touch with Netsells Group. Basically, they said the person who ran the backend of the site for us had fallen through. Their team told us they wanted to outsource our services to Netsells Group, who they’d worked with on a few different projects. We didn’t employ them directly. Since the beginning of 2019, we’ve actually been contracting Netsells Group directly.

How much have you invested with them?

This year, we’ve spent about $32,000 on their services. Before this year—when we started to work with them directly—it’s difficult to tell because the intermediary billed us.

What is the status of this engagement?

We started working with them in June 2018, and the collaboration’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When we were let down by the previous provider, they’ve been able to pick up the slack. It could’ve been a disaster, but it hasn’t been. I’m very happy with them.

Their team has also been honest. Our project manager has always told me when what we thought was a simple request would actually require many hours to complete. I’ve appreciated that they’ve been upfront. We’ve had a positive experience working with Netsells Group.

How did Netsells Group perform from a project management standpoint?

Other than phone and email, we’ve used Trello to communicate. I can say I need a product by a specific deadline, and it will get done. Their team has been systematic about project management. Netsells Group has proper structures in place to make sure their clients can track tasks. When we’ve placed a work request, we’ve been able to see that it’s logged in the right place and check its status. Unlike other providers, we’ve been able to view Netsells Group's progress. The project management interface has been good.

What did you find most impressive about them?

Netsells Group has a fairly large staff. Their team seems to log requests properly and record changes. We feel safe in their hands, knowing the engagement can be wound back if needed. If a key teammate were to leave, they would still understand what was going on and transition seamlessly. Their team has managed all aspects of the project professionally. There’s a good project management structure that has given us confidence in their work. 

Are there any areas they could improve?

I don’t think so. I’ve been impressed.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Rail Software Company

"The project was run more like a partnership which created a greater working relationship."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2018 - Ongoing
Project summary: 

Netsells Group developed a web application for a rail software company. Their team designed the web app and developed the front- and backend.

The Reviewer
 
11-50 Employees
 
York, United Kingdom
Adrian Gransbury
Head Of Software and IT, Signature Rail
 
Verified
The Review
Feedback summary: 

While the work is ongoing, selective demonstrations to customers have yielded positive feedback. Netsells Group's effective project management skills result in a collaborative and smooth workflow. Their team is organized and adaptable.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Head of Software and we develop software for the rail industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netsells Group?

We needed software development support to start development of a Web application for rail planning. The services included Scrum masters, Business Analysts, Developers and Testers.

What were your goals for this project?

This is an ongoing project and the final goal is to have a Web application that can be used by rail operators around the world.

SOLUTION

How did you select this vendor?

The vendor was recommended to us. The first phase was not just about delivering software but also assessing how well we worked together.

Describe the project and the services they provided in detail.

The project started with designs that where walked through and approved by me before the development phase started. We where fully engaged with the project team at all stages, with regular weekly progress updates. The project also included a number of up front technical requirements that needed to be taken into account such as system configurability and being database agnostic.

What was the team composition?

The project team consisted of a Scrum master(s), 2 business analysts, 2 backend developers, 1 front end developer and QA.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The first phase was delivered successfully which has lead to a new phase being started. Demonstrations to a selected number of customers have been positive with feedback being included in the next phase.

How was project management arranged and how effective was it?

Project management was very effective, always kept up to date on progress and issues. Questions raised always answered in a timely manner. Most of the communication was done via meetings, phone or email.

What did you find most impressive about this company?

The project was run more like a partnership which created a greater working relationship. The team strived to understand our priorities and what it was they where developing and why.

Are there any areas for improvement?

The project has been successful and we have now started a new phase, building on what was designed and delivered in the first phase. Netsells are located 10 minutes away from our office, so face to face meetings where always possible when required. On the very rare occasion documents sent for review missed some feedback details so had to be re-revised.

5.0
Overall Score Excellent!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Always on time
  • 5.0 Cost
    Value / within estimates
    Happy with the cost and Inline with the industry
  • 4.5 Quality
    Service & deliverables
    Overall, consistant good quality develieries
  • 5.0 NPS
    Willing to refer
    Very likly, they are professional and always want to understand your chanllenges and goals.

App Dev for Watch Competition Company

"They’re a familiar voice every time you pick up the phone."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2018 - Ongoing
Project summary: 

Netsells Group designed and developed a gaming platform in Laravel with a corresponding iOS app. Features included frontend user interaction and backend management of user data.

The Reviewer
 
1-10 Employees
 
Essex, United Kingdom
Harrison Gwinnett
CEO, Watch Lotto
 
Verified
The Review
Feedback summary: 

The platform and app have received positive feedback from users with praise for their functionality. Netsells Group is an accountable team that works transparently and is dedicated to the success of the project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Watch Lotto, a lottery watch competition. We operate online and have an iOS app as well. Users choose what they want to win, buy tickets, and at the end of the competition, we give away a watch. It’s a nice and easy concept to understand.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netsells Group?

I needed help with development.

SOLUTION

What was the scope of their involvement?

I went to them with my idea and gave them the visuals and processes of the actual competitions. I also gave them my brand guidelines and told them how I wanted it to look and operate. They then designed and developed the Laravel platform and the iOS app.

The most significant functionality involves players estimating where a football will be. That’s our main game and competition on the app and website. They pieced all the items together to match how we wanted it to look and managed the backend side of it where all of the pixels have to be stored. They don’t see time references of the entries along with names through the backend.

I paused the Android app because I wanted to focus on iOS for now. They’re going to start doing the wireframes and putting everything together for the Android app and then start developing it.

What is the team composition?

I’ve worked with the project manager and an additional contact that managed the development team.

How did you come to work with Netsells Group?

I wanted someone who could understand the concept and then package everything together. I found the people I was speaking to would only do a website or only a mobile app. However, Netsells Group could do both, and they have a really good discovery team as well and have been able to map out the whole process of how it’s going to work.

I also chose them because of their affordability. They offer great value for our money. They do the task as well as any London agency would, but they are on the client’s side instead of against. I initially had a meeting with them and spoke through the processes together. I had trust in them from the get-go and knew whatever I threw at them, they’d be able to do it.

How much have you invested with them?

We’ve spent over $100,000.

What is the status of this engagement?

We started working together in December 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

All the users are happy and have found the platform accessible. We haven’t seen many issues.

How did Netsells Group perform from a project management standpoint?

If there’s ever an urgent problem, they’re always there to pick up the phone. They meet deadlines and run things as efficiently as possible. They’re transparent and I’m able to see what they’re working on.

They’re very much an open book. If I wanted to go and see every single individual hour that’s been spent on the project, I can and they don’t keep it from me. All the information I need is there and as clear as it could be.

What did you find most impressive about them?

They care for their customers. The other agencies I spoke to were thinking about the money first before thinking about the project, whereas Netsells Group didn’t mention money until the second or third meeting. Even in the first meeting, we sat down and the initial ideas that I had for the platform were improved in that one meeting. They care for the customer and have a very close-knit working feel. They’re a familiar voice every time you pick up the phone.

Are there any areas they could improve?

No, there’s nothing they need to improve.

Do you have any advice for potential customers?

Come prepared with enough information for them to work on something.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

White Label Mobile App Dev for Customer Loyalty Partner

"The functionalities work as expected and the design is exceptional."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2018 - Ongoing
Project summary: 

Netsells Group is developing a customizable white label application for iOS and Android. They built features based on existing wireframes and design.

The Reviewer
 
51-200 Employees
 
Leeds, United Kingdom
James Wood
Product Manager, CPP Group UK
 
Verified
The Review
Feedback summary: 

The app works well and looks better than the designs envisioned. The partnership is effective and benefits from the team’s strong communication skills. Netsells Group is a responsive and flexible partner. They accommodated workflow preferences to implement at timely release cycle.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the product manager for CPP Group UK. We sell ancillary services to the financial services industry that engage and reward loyal customers. I’m responsible for product specifications and choosing suppliers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netsells Group?

Netsells Group needed to build a multi-installation white label B2B mobile application. We wanted to be able to rebrand the solution and sell it to our clients.

What were your goals for this project?

The app needed to have a scalable framework that would support our growing number of services. In-app configurations needed to present propositions rapidly by bundling our services. From a process perspective, we were interested in the discovery and business analysis elements of the project. Our team wanted a clearly-defined vision and comprehensive documentation.

SOLUTION

How did you select this vendor?

I knew a few developers in the area that recommended Netsells Group.

Describe the project in detail.

Our in-house UX team provided the wireframes and designs. Netsells Group annotated the documentation to detail the app’s customizable features. The team then led the discovery phase and adjusted the scope accordingly. They then developed the app for iOS and Android. The solution interacts with a third-party piece of hardware that we provide to end users.

What was the team composition?

The team comprised 5–10 people including an account manager, two project managers, separate iOS and Android developers, and a QA specialist.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

No, because the app is still in development. Currently, the quality of its look exceeds what we designed.

How effective was the workflow between your team and theirs?

We found a good working routine based on a standardized release cycle. Our team chose not to use their standard operating procedure, which may have affected the project’s early stages. However, Netsells Groups has had clear communication and timely deliveries.

What did you find most impressive about this company?

The team has been incredibly responsive and treated us well as we negotiated the retainer.

Are there any areas for improvement?

Visual progress updates in a single place would be helpful. Since this project is only one of my responsibilities, I find it difficult to navigate multiple bookmarked files and portals: Google Sheets, Google Docs, Trello, Specfox, etc.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They have been responsive and transparent throughout the release cycle time.
  • 5.0 Cost
    Value / within estimates
    The initial rates were reasonable, but they improved after we agreed on a retainer.
  • 5.0 Quality
    Service & deliverables
    The functionalities work as expected and the design is exceptional.
  • 5.0 NPS
    Willing to refer
    They are a great team to work with.

Laravel Website Development for Travel Company

"Having a conventional code base makes adding new features and improving the system much easier to manage."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2018 - Ongoing
Project summary: 

Netsells Group recoded a pre-existing web platform from Vanilla PHP to Laravel in order to boost overall functionality and design.

The Reviewer
 
1-10 Employees
 
Manchester, United Kingdom
Co-Founder, Travel Website
 
Verified
The Review
Feedback summary: 

Page load speed has increased markedly since Netsells Group was first engaged. Their understanding of Laravel helped make their code relatively bug-free. While they missed the mark on both time and budget, their consistent communication and quality of work generally won the day.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder of a website that helps people compare offers from several airport transfer companies and book the best offer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netsells Group?

Our original code was Vanilla PHP. As the system grew, the code base was becoming more and more unmanageable. I decided that an MVC framework was the way forward. I liked Laravel, but realized that the project was too big to take on myself.

What were your goals for this project?

The project brief was to recreate the existing functionality while transforming the code base in to a more conventional framework. I hoped that would allow the business to scale more easily in the future.

SOLUTION

How did you select this vendor?

I started looking for development agencies that specialized in Laravel. I found Netsells Group and contacted some of the companies listed on their profile page for references. I also read their feedback on Clutch. After meeting them in York, I didn’t consider working with anyone else.

Describe the project and the services they provided in detail.

Netsells Group began by documenting the existing system. As I developed the system myself, I frequently traveled to York to work with their team. Once they fully understood how the system worked, they were able to leverage their experience to improve processes and generally make the system run better.

What was the team composition?

I mainly work with two backend developers, a project manager, and an account manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They just completed the project, but the most obvious improvement has been to page load times. The real benefits for us will be seen going forward. Having a conventional code base makes adding new features and improving the system much easier to manage.

How was project management arranged and how effective was it?

Their team’s project management was first class. We had weekly phone calls, a dedicated Slack channel, Git access, and regular emails. It was great knowing that good to know that they have a lot of expertise for server issues, frontend work, design, and other areas.

What did you find most impressive about this company?

They’re a friendly group and come across as genuine. They really want to work with clients long term rather than just getting a project fee and moving on.

Are there any areas for improvement?

This project wasn’t completed in the estimated time or budget. However, as a developer myself, I understand that it’s not an easy thing to achieve.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Platform Development & Hosting for Courier Network

"I was particularly impressed by their belief in the project and their excitement to be a part of our process."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2017 - Ongoing
Project summary: 

Netsells Group redeveloped a platform for a courier network. They made improvements to UX and made useful development suggestions before taking over maintenance and hosting.

The Reviewer
 
1-10 Employees
 
Bournemouth, United Kingdom
Richard Mole
Owner, Same Day Courier Network LTD
 
Verified
The Review
Feedback summary: 

After Netsells Group finished the bulk of their development, there was a surge of activity on the platform, which included a boost to both membership and number of downloads. Interaction is seamless, and they continually provide useful suggestions and encouragement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Same Day Courier Network LTD (SDCN) is a transport trading exchange platform for transport operators. Members post loads they wish to have covered, and other members are alerted to each request via a tracking application. The platform also provides a full back office system for members to raise invoices for loads carried and leave feedback for each member they work with. I'm the owner of the business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netsells Group?

They manage all of the maintenance and hosting needs for the platform. The greatest challenge they faced was the development of the site and the app. Much of that development is ongoing.

What were your goals for this project?

We wanted to work with a company that specialized in the technology the original site was based on and could take us to the next level. We needed to increase the functionality of the site and dramatically improve the user experience and activity levels.

SOLUTION

How did you select this vendor?

After months of research of companies with the right expertise, we decided that Netsells had the greatest level of expertise, most proven success, and best ratings from previous clients. 

Describe the project in detail.

Before they took over all maintenance and development of our platform, we met with the owner and his lead project managers and developers. They got to understand the project and our needs. They had great ideas that helped us achieve our goals, and made useful suggestions that made it even better than we originally hoped.

What was the team composition?

Our main project manager keeps us fully updated about the progress of any development work. As the project grew, the team expanded to include developers and other resources to ensure we had the right experts working on our behalf.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

On the heels of the development work they did to improve all aspects of the site, we have seen a marked surge in activity on the platform, which was our principal target. We've also seen an increase in membership and app downloads, thanks to the improvements they made.

How effective was the workflow between your team and theirs?

The interaction between our team and theirs is absolutely seamless.

What did you find most impressive about this company?

They went beyond simply selling their business to us to win the contract. I was particularly impressed by their belief in the project and their excitement to be a part of our process. They gave us great ideas and encouragement from our first meeting onward.

Are there any areas for improvement?

I don't have any improvements for them at this stage.

5.0
Overall Score They provide five-star service and quality, and we've had an excellent experience overall.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They kept us updated at every stage of development and delivered as promised. Their communication was spot on.
  • 5.0 Cost
    Value / within estimates
    Development work is never cheap when produced at this standard, but their service equaled the price we paid.
  • 5.0 Quality
    Service & deliverables
    The results are fantastic, and all their efforts are fully tested and correct. 
  • 5.0 NPS
    Willing to refer
    Our experience with them is excellent, and I would not hesitate to recommend them to anyone.

Web Dev for Locum Management Platform

"In terms of frontend development, they're ahead of the competition."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2015 - Ongoing
Project summary: 

Netsells developed a website for organizing locum general practitioners. They built the site from scratch using Laravel PHP and provide ongoing maintenance.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Matthew Beddoe
Co-Founder, MyLocumManager
 
Verified
The Review
Feedback summary: 

Users love the site’s intuitive layout and find it more visually appealing than competing platforms. Netsells’ personable, collaborative team helped bring an initial concept to its full potential. They’re highly responsive and produce quality deliverables at a competitive price.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the Co-Founder of a website called MyLocumManager. We’re a SaaS site that provides invoicing and administrative assistance to doctors in the U.K.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netsells?

I needed a web development company to build the site from scratch.

SOLUTION

What was the scope of their involvement?

I had a clear vision for the platform. I wanted it to be responsive, incorporating a very modern, slick look. I gave them my basic concept and they worked with me to develop the idea further. They then built the site using Laravel PHP. Netsells gave me advice on content creation and connected me with marketing companies. They also gave me access to platforms like Campaign Monitor and MailChimp.

What is the team composition?

I work directly with Al Foster [Project Manager, Netsells]. He manages the project itself and communicates my needs to their developers.

How did you come to work with Netsells?

I did a Google search and considered a number of companies in the U.K. and abroad. Netsells offered a competitive price and understood our vision.

How much have you invested with them?

Between £30,000– £40,000.

What is the status of this engagement?

We started working together in January 2015 and I continue to keep them on retainer.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Users find our site highly intuitive, which was a big priority for me. General feedback shows that our site is more user-friendly and visually appealing than our competitors.

How did Netsells perform from a project management standpoint?

I’ve been massively impressed by Al’s work. I can reach him anytime and they’re highly responsive. If we have an issue with the site, they respond immediately, and I always get a response to less urgent questions within 24 hours.

While we've experimented with project management tools, most of our communication is done over phone and email.

What did you find most impressive about them?

In terms of frontend development, they're ahead of the competition. They take time to understand my priorities and offer feedback on how to best accomplish those goals.

Are there any areas they could improve?

They’ve been a great partner, so not really. As with any developer, it can be unnerving to pay an hourly rate without a clear understanding of what you’re paying for, but that’s the nature of a project like this.

Do you have any advice for potential customers?

Get them on board as soon possible. I tried to outline the entire project before hiring a developer, but Netsells’ expertise helped me realize the site’s full potential.

5.0
Overall Score Their friendly team makes it easy to collaborate on ideas.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    We experienced some delays in the beginning, but they always come through on prioritized deadlines.
  • 5.0 Cost
    Value / within estimates
    While there may be cheaper options available, Netsells’ quality is worth the investment.
  • 5.0 Quality
    Service & deliverables
    The quality of their deliverables is consistently fantastic.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them.

Web Dev for Community Scholarship Charity

“They invested the time to learn about us and what we want, which shows in the final product.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2017 - Ongoing
Project summary: 

Netsells Limited built a complex website with a Hatchly CMS. The website can accept applications and transitions donors to voting participants. The team also developed a small logo and provides ongoing support.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Founder, Crowd Scholar
 
Verified
The Review
Feedback summary: 

The website, which is 80% complete, has no issues when live and all bugs and issues identified during testing are resolved within hours. Netsells Limited is responsive, client-oriented, and trustworthy. The team is experienced and demonstrates a genuine, vested interest in the project’s success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Crowd Scholar is a newly registered charity. We focus on providing scholarships to high-attaining kids from disadvantaged backgrounds. I’m the founder and a trustee.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netsells?

We didn’t have the technical expertise to build the kind of site we wanted. The vision for the charities is partially democratic, so we needed to have features like voting. The goal is to have a clean, intuitive website that gets our message across.

SOLUTION

What was the scope of their involvement?

There was a heavy planning stage. The first phase was an agreement of what we wanted, how much it would cost, what it included, and them sharing different ideas and looks for what the site could be. We also had a couple of design proposal layouts. The second stage was building the one we picked and them testing it, making sure everything worked, and then going live. They used Hatchly for the CMS.

It’s a relatively complex site, as it has to be able to accept applications to the scholarship program. They also put in a loading feature for when someone donates through the website, they get the option to vote on the charity’s policies. It’s a smooth transition from being a donor to being a participant, which is hard to pull off and have it look as good as it does. They also provided small logos for parts of the site where we refer to certain things.

They provide ongoing support, and when we need to touch up on things here and there, they’ll add stuff.

What is the team dynamic?

We mainly worked with 2 people, who were front-facing, client facing. They had a development team behind them, big enough to get everything delivered on time and on spec. The first phase had someone who took us through setting up the scope, contract, and making sure both sides knew what was expected. After that, we had a project manager overseeing the delivery of the final product. Both were responsive and friendly.

How did you come to work with Netsells?

We had brief discussions with companies we researched online, and had them send a cost proposal. We narrowed it down to 2 companies and spoke with current clients of theirs for feedback. We really liked Netsells's initial response and speed with which they got back to us.

How much have you invested with them?

$8,000.

What is the status of this engagement?

We started working together in March 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site is 80% finished and built in the way we wanted it. There are a few added features that won't come into play until a month down the line. We've seen them all, and they’re pretty much done but aren’t live yet.

It looks fantastic, especially considering the price we paid. There are no issues when it's been live. When you go through testing before it goes up, obviously things get caught. Once it's been up, everything’s worked smoothly. There was one time when a link wasn’t working to Twitter or Instagram, and it was fixed within a few hours.

How did Netsells perform from a project management standpoint?

They are very responsive, which is one of the reasons we picked them. Just today, I pinged 3 or 4 emails with Andrew [Junior Business Analyst, Netsells Limited], who is managing the project. They always get back to us and get it done quickly. We also call on Google Hangout.

What did you find most impressive about them?

Their responsiveness, and that they’re client oriented. They invested the time to learn about us and what we want, which shows in the final product.

Are there any areas they could improve?

No, I can’t think of anything that I’d change with how this is going. They’ve been very good.

What advice would you give to a potential client of Netsells?

We learned to really trust them. They know what they’re doing. It helped to let them learn about what we're trying to accomplish. They’re the kind of people who will take that onboard and have it affect how they do their work.

5.0
Overall Score It was very good.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're never late on delivering anything.
  • 5.0 Cost
    Value / within estimates
    We are happy with the price we got, especially in comparison to other people we spoke to.
  • 5.0 Quality
    Service & deliverables
    I’m happy with the initial project and they've delivered on what they promised.
  • 5.0 NPS
    Willing to refer
    They are friendly and get the work done. It looks good and it works.

WordPress Design & Dev for University-run Conference

"They were very enthusiastic about the project and offered a good level of service and training."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June - Sept. 2016
Project summary: 

Netsells designed and developed an entire WordPress website, including the logo design and PDF file additions. The team also provided training services over the phone to ensure the client could edit and add content.

The Reviewer
 
501-1000 Employees
 
United Kingdom
Marketing & Development Officer, University of Leeds
 
Verified
The Review
Feedback summary: 

The website showed exact requirements as defined. Netsells supplied proper communication, kept on budget and met set deadlines. The website proved to be high quality, needing minimal maintenance since its development.

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

The Continuing Professional Development [CPD] courses under the Conference and Events Unit sits within the Faculty of Engineering at the University of Leeds. We manage a portfolio of regular CPD activities for industry delegates, plus a range of ad-hoc engineering conferences and events.

I am a marketing and development officer for the university.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netsells?

We needed a new WordPress-driven website to promote a conference.

SOLUTION

What was the scope of their involvement?

Netsells managed the full design and build of the website, including the logo design. While we provided the content for the website, Netsells offered over-the-phone training to ensure we were fully up to speed with the use of the CMS [Content Management System] and update of the website. Their training services ensured we were able to easily add, edit and remove pages and other page content as required.

We provided Netsells content for each of the initial pages. 10-15 pages were required to implement based on a maximum of three different page templates. Certain pages also required downloadable assets, such as PDF files, to be included on the pages.

The project lasted three months to design and build the website, with minimal updates since.

How did you come to work with Netsells?

Netsells was one of the website developers on our preferred suppliers list. We requested quotes from three of the suppliers, and Netsells came back with the lowest price.

How much have you invested with them?

We invested less than $10,000.

What is the status of this engagement?

The project began in June of 2016 and ended in September of 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were really pleased with the services received from Netsells. The Conference Chair and our team were very happy with the final result. Netsells ensured the website was suitable and made to our specifications.

How did Netsells perform from a project management standpoint?

The project was carried out within the agreed schedule, and budget and communication throughout the project build were excellent.

What did you find most impressive about them?

They were very enthusiastic about the project and offered a good level of service and training.

5.0
Overall Score The design of the website looks very professional and due to the training and functionality, it has been straightforward to make changes and edit the website ourselves, which was important to us.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Bespoke IT System Development for Series A Financed Startup

“Their support during this time has been indispensable.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2017 - Ongoing
Project summary: 

Netsells Group provides IT support, development services, and strategy consultation. They built a website and retail app and are currently developing IT systems to engage stakeholders and improve operations.

The Reviewer
 
11-50 Employees
 
London, United Kindgom
CEO, New Marketing Platform Provider
 
Verified
The Review
Feedback summary: 

Netsells Group has directly contributed to the company's growth.  Their efforts have impacted the general advertising and marketing space and resulted in over $200,000 in oversubscribed raises in less than a year. The team offers valuable advice with a long-term, vested interest in project success.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Our company provides a new London-based out-of-home marketing platform that delivers timely, engaging, targeted, and scalable advertising campaigns in central London during specific time intervals.  We are currently in our launch phase, and recently completed an investment raise, taking our raises to over $200,000 in less than a year since inception.

My role is founder and CEO.  I am involved in the vision and strategy, which often overlaps with IT system "discovery" phases.  Members of my team usually take over from there to project manage the IT development phases.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netsells Group?

The project is in two phases: business challenges faced early on, and more recent business opportunities.  

The "early business challenges" phase revolved around the need to add credibility to our brand, equip us with "go-to-market" networking efforts, and support investment raising efforts.  This included developing phone app visuals for concept presentation and a high quality, professional-looking website on a limited budget. (All of this was prior to our recent investment installation).

The "more recent business opportunity" phase is ongoing, and will continue for some time.  It involves building sophisticated and reliable IT systems in order to engage key stakeholders in our operation and enable better logistics to deliver reliable and consistent service.

SOLUTION

How did you select this vendor?

I found Netsells through an online search in December 2016, after having spoken to six or seven other potential providers. Upon speaking with Netsells, I got an immediate sense that they were "long-termists" with respect to their clients.  They clearly wanted to understand my needs and resource capacities so that they could provide me with the soundest advice possible. This was a quality I hadn't seen in the others, and so I opted for Netsells.

Describe the scope of their work in detail.

We have been primarily engaged in the areas of strategy, design, and development. They have also demonstrated consistent support and offered sound and invaluable advice throughout the stages as we've evolved into a functional business.  We now collaborate with them in two key ways:  The first is dual concept ideation in discovery phases, and the second is with them working on formal IT development and subsequent testing phases. We communicate regularly to tie everything together.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My relationship with Netsells started when I was the sole employee of my company and about to run out of cash, with no obvious prospects of further financing on the horizon. Ten months later, we are a full-time team of eight hand-chosen employees, working from a central London office.  We recently completed a two-and-a-half-fold oversubscribed raise for $200,000 at a $3.4 million post-money valuation.  We have a full professional website (built by Netsells), a retailer phone app in the iOS and Android stores for our distribution network (built by Netsells), a patent-pending (with involvement and advice from Netsells), and a temporary customer relationship management system in place with a full one in development (again, Netsells).  With the IT service Netsells delivers, we are currently running scaled test operations in London in preparation for our upcoming launch (which is to be rolled out in stages over the next six months).  We have a growing network and following in the advertising and marketing space, which has benefited tangibly from the look and feel of our IT and website.  All in all, the business has come a very long way in the time since I first engaged Netsells, and their support during this time has been indispensable.

5.0
Overall Score They offer valuable support, appropriate advice, and a high quality end product every time.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They have communicated well with us to ensure adequate development planning time is booked in advance. In the context of all their clients, they have also clearly demonstrated enough foresight to meet client objectives through the number of hires made.
  • 5.0 Cost
    Value / within estimates
    They offered much better value for money versus other quotes I received. They always provide a high quality end product, always meet our objectives, and are always within our financial capacity.
  • 5.0 Quality
    Service & deliverables
    They deliver exactly what we ask for every time. It looks professional, functions properly. They are quick to respond to problems.
  • 5.0 NPS
    Willing to refer
    Yes, I am absolutely willing to refer them.
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
United Kingdom
ID
08024129
Date of Formation
Apr 10, 2012
Last Updated
Apr 18, 2019
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Very Low Risk
Last Updated
Jul 29, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
16
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
October 21, 2019