What went wrong with the project?
Project is still not done (delivered) after 1.5 years (after x3 of what they estimated), and I don't see any sights that they are planning to complete and deliver on what was promised. All project payments were requested to be made in first few months of project start. Unfortunately for me, dealings with Netcore was a 100% loss on what I paid them and a lot of lost business opportunities.
How was project management arranged and how effective was it?
Mostly we communicated through slack. At the very beginning the communication was active, I did felt the sense of urgency form Netvoere, there were some project related questions asked. Later, after most of the project money was paid, there was a dead silence…. I checked-in multiple time on progress, Andrejs (Developer) replied “no worries, everything is on schedule”.
I requested to have access, so I can also see the progress and give some guidance if needed. A. Volkovs replied that that is not possible. For few weeks Netcore did provided me an access to invision.com where I saw some page designs. I am not sure if I they were aware that I could read their comments there as well. It looked that few persons were doing/commenting there. Some comments had expletives in them.
That just shows how Netcore treat their projects/customers. Soon after, the page designs were not accessible anymore, I think they were using invision.com trial period. Overall very poor project management, after-all that explains why the project has not been completed/delivered.
What did you find most impressive about this company?
At the very beginning it was positive, there were a lot of promises, and it sounded legit. After I paid them 90% of project estimated money. My dealings with Netcore were horrible. Multiple times they were asking me more money. Sometimes money was sent through PayPal, other times to bank account and later I was informed that the bank account has been changed and i will need to send money to different bank account.
Are there any areas for improvement?
From my experience Netcore should be closed. They just can not take customer money and disappear.
Netcore failed to finish the project and disappeared before completion. Their team was not diligent in sending updates. Their team consistently asked for money before not providing work. They provided some page designs, but they were quickly taken offline. It was a failed project.