AI & web development solutions for entrepreneurs

We are Neoteric and we help startups and enterprises build successful software ventures providing end-to-end product development services, extending our partners with product teams and implementing AI.

We specialize in intelligent systems around predictive analytics and recommendation engines. The solutions we develop help companies gain a better understanding of their customers, reduce and prevent churn, benefit from dynamic pricing, and discover best learning opportunities for their employees.

Our mission is to help businesses achieve their goals with technology.

In the way we work, we focus on 3 main principles: quality, communication, and transparency. We believe in approaching each project as a potential game-changer and because of that, we support our clients comprehensively, going far beyond the code. Combining tech expertise with the understanding of business needs, we ensure that the products we make not only work but help our customers succeed in the market.

Ready to build your product?

 
$10,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2005
Show all +
Gdańsk, Poland
headquarters
other locations

Portfolio

Key clients: 
LunchBadger, Client.io, Arvata, Jeppesen, IT Trans, Appoint.ly
Drag&drop tool for visual components Image

Drag&drop tool for visual components

The Client applies AI and NLP to extract and blend structured data from the IoT and operational databases, with unstructured, free-flowing data from Tribal Knowledge and the Internet of Everything. They then use Big Data based in-memory technology to perform deep learning to identify patterns, risks, and opportunities previously impossible with traditional analytical tools.

Problem: No experience with

RappidJS. The process of building AI models is difficult and time-consuming.

Solution: Creating the visual designer app that is similar to a flowchart tool and is focused on building graphical representations of pipelines. The built solution allows companies to visually compose AI applications.

Result: The Client estimates that the app will help build AI models at least 40-50% faster once fully implemented, which translates into several manhours of coding saved

Want to learn more about this project? Read case study!

FinTech platform for the cryptocurrencies exchange Image

FinTech platform for the cryptocurrencies exchange

The goal was to build a platform that would be able to manage thousands of transactions and scale to hundreds of thousands requests at the same time.

In the end, we've managed to build a FinTech platform that is:

  • secure due to the microservices architecture, double backend and using a Virtual Private Cloud
  • fully scalable to hundreds of thousand requests at the same time
  • able to manage
thousands of transactions based on the same data.

Challenges that we had to overcome:

1. Efficiency

- thousands of users wanting to purchase or exchange currencies at the same time

- all actions must happen in real time (in milliseconds) with the right sequence

- many actions that are required to happen simultaneously.

2. Scalability

- handle growing or diminishing resources to meet business demands in a capable way

- scale to hundreds of thousands requests at the same time.

3. Security

- ensure the security of the application.

Read about how we dealt with them in a case study: http://bit.ly/2IeqCt6

Diagram for Effective Risk Management Image

Diagram for Effective Risk Management

The RRO is a diagram that shows risks, measures and the corresponding residual risk in a coherent and logical overview. This overview is used as a part of risk management processes – to better assess the risks, better plan the solutions, and report them is an explicit way.

It can be used by state institutions, as well as any other organization that deals with any sort of risk: data leakage, shortage of equipment,

possible project delays, etc.

Goal

When we were approached by the Ministry of Defence, our goal was to build a tool that would support creating the RRO visualization to help them control risks better. The whole process consisted of identifying the actions that may lead to risk, describing the risks, finding ways to prevent them, visualizing the whole risk reduction plan, and reporting. Our goal was to make this process faster, easier, and more efficient.

Challenges

1.The process of visualization was long and complicated. It required using a raster graphics editor, designing every single diagram from scratch.

2. The reports were created manually for every diagram. That required a lot of time and effort of people involved in this task.

3. The complicated and time-consuming process of risk visualization may have led to omitting minor risks – the less probable to occur, the less likely would the person responsible for the visualization take that risk into consideration and put it on a diagram.

More at: http://bit.ly/2ImVQyh

A dialog flow manager for the Intelligent Virtual Assistant Image

A dialog flow manager for the Intelligent Virtual Assistant

An Intelligent Virtual Agent that engages with customers through multi-channel conversational interaction to resolve customer inquiries without human involvement.

Problem: No interface for the tool supporting a dialog flow designing process.

Solution: Product design & development with the best diagramming tools available.

Result: The dialog flow

manager built by our developers is a tool that allows users to design dialog flows between the customers and the chatbot. Users can utilize pre-defined elements to provide the chatbot with a set of reactions to given utterances.

 

Want to learn more about this project? Read case study!

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SkillHunt

A recruitment platform matching talents with their dream jobs. Finding candidates for Amazon, Unified Factory, Travactory, Brand24, and other finest tech companies.

Challenge

Before we started developing Skillhunt, we noticed two problems related to recruitment in the IT industry:

  1. On one hand, companies were struggling with inefficient recruitments. The recruitment process was long
and applications were difficult to verify and to compare.
  • On the other hand, the job offers - unverified, lacking important information - were discouraging candidates.
  • So there were companies willing to employ IT specialists, and IT specialists... who were not actively searching to change their jobs.

    Solutions

    To solve these problems, we decided to build a recruitment platform that would:

    1. Enable users to directly refer specialists to certain positions, getting past the HR middlemen.

    2. Build mutual credibility based on the referrals, additionally rewarded by referral bonuses.

    Results

    1. 2 weeks to build a prototype, 8 weeks to deliver an MVP
    2. Successful recruitments for the biggest IT companies, including Amazon, Unified Factory, Travactory.

    Want to learn more about this project? Read case study!

    Redwolf Image

    Redwolf

    The most realistic and comprehensive cloud-based DDoS testing and insider-threat simulation for the enterprise. Assisting Fortune 500 companies, Governments and Public Utilities around the world.

    Appoint.ly Image

    Appoint.ly

    Streamline appointment scheduling tool. Used by professors of Stanford University, University of Washington, other prestigious universities, startups, and hundreds of individual users.

    SaaS Manager Image

    SaaS Manager

    Use AI to predict, which customers might leave and optimize offers to keep them engaged!

    SaaS Manager help businesses on commoditized markets fight increasing churn by providing you with tools to asses such risk and mitigate them.

    Celebrity Hunt Image

    Celebrity Hunt

    A mobile app for the visitors of St. Dominic’s Fair

    Before Pokemon Go, there was the Celebrity Hunt. Celebrity Hunt was designed to promote the city and St. Dominic’s Fair, and to encourage people to discover it in a new way.

    The mobile application created for the City Hall of Gdańsk allowed its users to hunt for the famous people during one of the biggest trade and cultural open-air events in

    Europe, using camera’s GPS. Once they found a celebrity (Dariusz Michalczewski, Krzysztof Skiba, Lechia Gdańsk players), the app allowed “hunters” to take a photo and get scores.
    Schematic Lab Image

    Schematic Lab

    Schematic Lab - web application for electronic circuits design​

    The product was created with the idea of delivering modern and intuitive software to all people who are interested in designing and producing electronic devices. Designed in the way that will make producing the device maximally easy, the application was equipped with the cooperation mechanism and versioning of the realized projects.

    Schematic Lab was created by electronic engineers for electronic engineers so it could easily meet the needs of its users. Once you design your own device, it is possible to get its physical realization.
    Tosend Image

    Tosend

    Tosend – application which makes the accountants’ work easier

    The application is made of a few modules:

    • “Contractors” allows to add and manage contractors who are cooperating with your company.
    • “Invoices” is a module which allows issuing invoices and bills. It also shows invoices that were obtained. From this view, it is possible to accept, reject
    obtained invoice and sign it with the electronic sign.
  • “Legal acts” is responsible for storing all the documents in custom folders
  • “RaEL” automatically entry all the received and issued invoices. It will help keep Revenue and Expenses Ledger in order.
  • “VAT Records” stores all of the purchase and sales records and can also prepare VAT register compilation. It is possible to generate PDF report for “RaEL” and “VAT Records” in many periods configuration.
  • “Reports” helps to analyze the company’s situation as well as the cooperation status with any contractor. It is possible to connect many emails that can belong to many people for each organization. The owner of a company can easily limit permissions for each person and give access only to the modules that are actually needed.
  • LunchBadger Image

    LunchBadger

    Serverless, microservices, containers, cloud automation and orchestration come together with APIs to bring a simple solution to your everyday challenge gaining customers and growing revenue.

    Challenge

    • Defining requirements
    • Choosing the right technology to work with
    • Limited time and tight budget

    Solutions

    • Using React instead of
    the SVG library
  • Close collaboration with the Client's team
  • Results

    • A successful prototype
    • Client received funds for further development of the product

     

    Want to learn more about this project? Read case study!

    Polregio Image

    Polregio

    A search engine for the rail links with transfers for one of the biggest railway operators in Poland. A high-performance real-time system, which can handle up to 400 concurrent searches per second.

    AppMixer Image

    AppMixer

    Visualized automated business logic, workflows, and API integration, without the need for programming. Fully functional cloud-based environment.

    Challenges

    • Numerous external services needed to be integrated into one tool, often requiring different implementation methods.
    • The existing solutions weren’t efficient enough, so the development was going too
    slow.

    Solutions

    • Swift transitioning between different implementation methods.
      Teaming up with Client’s developers.
    • Smooth transfer of knowledge between both teams.

    Results

    • Product’s development speeded up.
    • All of the external services were integrated successfully.
    • While our team was taking care of the implementation of the required components, the Client’s team was able to focus on developing the core of the application.

    Want to learn more? Read the case study!

    Fleet Manager Image

    Fleet Manager

    Cloud-based analytics platform and information management engine delivering multi-user management, configurable reporting, and mapping. The leader of business telematics solutions for large and medium truck fleets.

    Challenge: 

    • Deploying in an already existing application
    • Familiarizing our developer with the original
    code

    Solution: 

    • Thorough acknowledgement of the application background and the customer’s developers team
    • Adjusting to the customer's workflow and visiting their site to schedule long-term cooperation.

    Results:

    • Ongoing cooperation with the customer on the project
    • Introducing a new functionality - interactive support
    Predictive models for a telecom company Image

    Predictive models for a telecom company

    Problem: high churn rate, falling ARPU and problems with predicting best buys for their clients

    Solution: AI and predictive analysis solutions implemented to better understand customers’ preferences. Predictive models analyzing millions of records to design behavioral patterns and provide the consultants with scoring information showing the probability of resignation along with the

    probability of interest in specific products.

    Results: Thanks to the predictive models anticipating customers' buying preferences, our Client was able to reduce churn by 20% in less than 6 months.

    Read the complete case study

    Boxever Image

    Boxever

    A Customer Intelligence solution that connects data across your business, letting you personalize the offers and deliver them on every channel, across the whole customer journey, changing the way you communicate with customers.

    Challenge

    • Combining various modules in an already existing, extensive project in one, consistent system
    • Superstructuring new functions to those already
    existing

    Solution

    • Operating 3 frameworks, integrated to ensure the correct communication

    Result

    • Building a fully-functional solution according to the customer's request

    Want to learn more? Read the case study!

    RapidSOS Image

    RapidSOS

    RapidSOS is revolutionizing emergency response by getting more data than ever to 911 and responders through direct data links from IoT & connected devices.

    Language learning application Image

    Language learning application

    An app containing special learning plans which are based on real-life, everyday situations that help learners immerse themselves in real language and make sure that they learn effectively, being encouraged to start speaking on day 1. The drag’n’drop interface in the admin panel helped the teachers design lessons in an easy, intuitive way.

    Challenge

    • Combining two parts of the application
    into one, consistent platform available to the teachers and learners
  • Using speech recognition in lessons for the learners
  • Solutions

    • Building an intuitive interface helping teachers easily design lessons, and a student portal allowing to complete lessons and gain XP
    • Rewriting the speech recognition code in a simpler way

    Results

    • An application accessible to both teachers and learners of various languages, allowing to create and complete lessons without much effort and learn new languages

    Want to learn more?  Read the case study

    Reviews

    Sort by

    MVP Development for Software Consultancy

    "When it comes to complex projects, Neoteric is one of the few we’ve found that can live up to our expectations."

    Quality: 
    4.5
    Schedule: 
    4.0
    Cost: 
    4.0
    Willing to refer: 
    4.5
    The Project
     
    $50,000 to $199,999
     
    Apr. 2017 - Ongoing
    Project summary: 

    Neoteric is developing an entire gaming platform, from the frontend to the backend. It uses a complex, patented algorithm in a restricted environment. After product launch they’ll provide ongoing maintenance.

    The Reviewer
     
    1-10 Employees
     
    Singapore
    Mervyn Lau
    CEO and Founder, Bellion Clofe
     
    Verified
    The Review
    Feedback summary: 

    Their pre-alpha-stage backend meets expectations, while early focus-group feedback rates their frontend at 8–9 out of 10. They’re responsive and punctual and they grasp objectives quickly. Their investment in project success and capacity for high-level requirements give them a competitive edge.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    Bellion Clofe is predominantly a software development and consultancy company. I’m the CEO and founder, along with a team of 5 other people.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Neoteric?

    We are working on the development of a game engine for one of our products that has yet to go to market. The biggest challenge was finding a development company that could handle the complexity of our game play format and the restricted environment that we’re building for the game itself. We needed expertise not only in software, but also in the actual field.

    SOLUTION

    What was the scope of their involvement?

    The product is a sports gaming platform. We spent 2–3 months going through the documentation and requirements of the system. Development didn’t start until everything was pretty clear.

    They’re taking our product from start to finish. They are doing the entire platform with frontend and backend development. A branding company we use is doing our UX/UI.

    Most gaming applications are fairly simple. Fantasy sports, for example, is a point and location kind of system. Ours is a novel product requiring a far more complex algorithm. The hardest part for us was conveying that patented algorithm and technology to them.

    Due to the particular library that we use, the frontend is going to be very complicated to create. The product is actually made for thousands of people to play at the same time.

    How did you come to work with Neoteric?

    We were searching for an offshore software development company. My CTO did the shortlisting process, and we spoke to about 5 vendors. I was only part of the interview process.

    We knew our platform needed to be coded in a particular language, so we predominantly looked for vendors who were competent in that area. We also looked for vendors who had relevant past projects or ones that gave them useful experience for our project.

    Most of the companies said they were able to handle the project and there would be no issues. After speaking with each individually a second time, we realized they really didn’t understand the context of the engine.

    It was almost the opposite with Neoteric. We decided to go with them, because they understood our needs at the initial conception stages and even suggested ways to streamline the engine and boost the efficiency of its performance. They were responsive and communicated what they could and couldn’t do. We felt they were the most competent and knew what they were talking about. The price point was just about right too.

    How much have you invested with them?

    We have invested between $80,000 and $100,000.

    What is the status of this engagement?

    We started working together in April 2017, and the work is ongoing. As the product and development has evolved, along with edits and functionalities, we’ve pushed the timeline back, but it’s not anyone’s fault. The estimated completion date is next June. We intend to retain them for maintenance after the site goes live.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    We’ve done some internal testing, but none externally. The project hasn’t actually gone to market. We are waiting for the patent filing to clear before we release it to the public or any external parties.

    The backend is well-developed. There are a few kinks to work through. It’s really a pre-alpha version, but even at this stage, we definitely got what we needed in terms of the complexity of the engine. I attribute a lot of that to their backend team, who has put in a quite a bit of work. Their sheer ability to understand its complexity has really helped.

    They’ve done a very good job so far on the frontend as well. At most it’s been tested by 10 people and 1 goal. Based on this small focus group, on a scale of 1 to 10, we are at around 8–9.

    It’s been very encouraging to me and my team. We look back on the vendors we looked at and can only imagine how the product would’ve turned out with someone who didn’t understand our needs or have the necessary capabilities. We would end up with a bigger issue at the end of the day.

    How did Neoteric perform from a project management standpoint?

    The project management has been very good. It’s our first time working with Neoteric, so it took a few months to find our preferred working relationship style. It’s been much better since. Helping them understand the project from our point of view and translating that into an actual product was the biggest challenge for us. We’ve overcome that, but of course not with 100% fluidity. There are hiccups along the way. Even at these challenge points, both parties worked through the issues fairly smoothly due to our close collaboration.

    The project manager plays a supervisory role for their team and attends a weekly sprint meeting with us. We also request meetings with him for budgeting or forward planning. We don’t get him involved on a daily basis, and we deal with the other team members on a more informal basis. That’s done purposely, because we prefer to speak directly with whoever is in charge of a particular area. We know the team members very well. Some people might not like such an informal working relationship, but for us it’s built on trust. 

    They’ve been flexible and fairly adaptive to our needs. Those are plus points. We used to do a 2-week sprint, but we currently are doing a weekly sprint, as well as a daily standup. The communication and collaboration has increased over time. We’re in contact with them on a daily basis via Slack. We also use formal channels like Taiga.

    It’s easy to talk to a software development company and a team that speaks the same language. The fact that there’s no language barrier eases the workflow process.

    What did you find most impressive about them?

    If I needed a corporate website to be coded, I could go with anyone else. It isn’t hard to convey a simple project to most development companies. It’s harder to find a vendor that will take the time to understand the complexity of your project and that also has the development capability and expertise to tackle it.

    Neoteric is positioned to serve customers with high-level projects with higher demands. They are able to produce the kind of quality needed. When it comes to complex projects, Neoteric is one of the few we’ve found that can live up to our expectations.

    My CTO works closely with them, and he says he’s been very impressed with the speed at which the team has managed to produce the components of our project. Within Singapore, we’re familiar with major development companies. I’m not putting them down, but it’s really hard to find developers who can go above average. It’s hard to find someone who’s as invested in your project as you are. Neoteric has that slight edge. They get people who care about the project.

    Are there any areas they could improve?

    The workflow itself as well as forward planning could be better. With certain components, future issues aren’t immediately clear. One piece might not be the best fit for the puzzle. It would be helpful for them to anticipate what could go wrong with an approach we’ve chosen. Part of that has to do with the client, so it’s not all on them. We know they can’t read our minds.

    5.0
    Overall Score We know we made the right call with Neoteric. Everything, from communication to cost and quality of deliverables is fairly close to expectations.
    • 4.0 Scheduling
      ON TIME / DEADLINES
      They always make weekly meetings and have a same-day response time, even outside of office hours.
    • 4.0 Cost
      Value / within estimates
      The cost is about twice our original estimate because of added functionalities. They’ve been pretty efficient with their hours on technical tasks.
    • 4.5 Quality
      Service & deliverables
      They’re invested in the entire process and meet our expectations. They have specialty knowledge and bring up technical points we didn’t anticipate.
    • 4.5 NPS
      Willing to refer
      I wouldn’t refer them to a competitor, but I’d definitely recommend them.

    Frontend Development for Software Start-up

    "They completed everything to the full expectation of requirements."

    Quality: 
    4.0
    Schedule: 
    4.0
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Mar. - June 2016
    Project summary: 

    A software company collaborated with Neoteric to help define the requirements and develop the frontend for one of their prototypes. 

    The Reviewer
     
    1-10 Employees
     
    San Francisco, California
    Founder and CEO, Startup
     
    Verified
    The Review
    Feedback summary: 

    Neoteric put a lot of thought into the product, resulting in a successful prototype. Aside from having reasonable rates, Neoteric impressively balanced efficiency and quality in their services. 

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the CEO of an early venture-funded startup. We are within the API and microservices enterprise cloud software space. Our headquarters are in the Bay Area.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Neoteric?

    At that time, we were trying to build a prototype with a UX [user experience] consultant. We wanted to demo and bring it to market so that we could have user feedback sessions around the prototype. We needed specialized frontend developers, but I was on a tight budget.

    SOLUTION

    What was the scope of their involvement?

    Neoteric was engaged to do the frontend portion of this prototype. We had one project manager running Scrum and two developers, with whom we held weekly sprints. The developers used React, took the mockups we had, and built the interaction. Once that looked good, they built the prototype itself. They worked with our developers to partner on the backend services, but there was a clear line of division in terms of work.

    How did you come to work with Neoteric?

    I was looking at a specialized SVG library developed by a firm called Client.io. I originally used them and they subcontracted the work to Neoteric. Once we delved into the requirements, they told me we don’t need to use the specialized library—we could use a more generalized technology like React and get it done a lot faster. I asked Client.io if we could have a release and work directly with Neoteric. Fortunately, they allowed that. Neoteric’s rates were a lot more reasonable than trying to do it in the Bay Area. The alternative would’ve been working directly with Polish developers. If I did that, I would save a lot more. However, I had no such visibility into the market at the time.

    How much have you invested with Neoteric?

    We spent between $50,000 and $100,000 on their services.

    What is the status of this engagement?

    We began working with them in March 2016 and the work was completed in June 2016.

    RESULTS & FEEDBACK

    Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

    All the metrics were kept in our project management system. They completed everything to the full expectation of requirements. The prototype was done in such a thoughtful manner that we could use it as the first iteration of the production code.

    How did Neoteric perform from a project management standpoint?

    We realized two full-time equivalents and throughout that weekly sprint, we got a lot done. The project was very well organized. They were able to import my user stories from Excel to Taiga, which we used for project management. I tried to be specific on the user stories. Anytime there were questions from the developers, they were good about asking for further clarification. The project manager was very thorough and detailed. If there were any issues, he was very accessible. We all communicated on Slack, which was great, especially with the time difference. They were on time and within budget. We also had daily meetings over Hangout.

    What did you find most impressive about Neoteric?

    Neoteric had value-based efficiency, making them a good match for us. They also had reasonable rates for a very specialized service. They have a keen sense of deadlines and scope creep, which manage that pretty well. There’s a lot on the line when it comes to time and money, especially for a startup.

    Are there any areas Neoteric could improve?

    The level of quality and delivery is dependent on the assigned resource. Our two mainstay developers were fantastic. One, in particular, carried the weight of the team and he exceeded my expectations. We brought in a third person that was more junior to do more web design work, but he didn’t quite meet our expectations. He eventually got the job done, but it wasn’t at the level of what the other two developers provided.

    4.0
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
      I’ve worked with many outsource development firms and I would say they’re one of the better ones in this area.
    • 4.0 Cost
      Value / within estimates
      Compared to other similar firms in Central Europe, I think they’re on market in terms of rates. As far as the skillset goes, they’re a good value for the money.
    • 4.0 Quality
      Service & deliverables
      This is based on the efficiency of delivery and the expectation of what it would cost in terms of dollars and time.
    • 5.0 NPS
      Willing to refer
      I have already recommended them.

    Engineering Support for Aviation Solutions Business

    "They are knowledgeable and understand how to help their customers"

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.0
    Willing to refer: 
    4.0
    The Project
     
    $50,000 to $199,999
     
    Feb. 2016 - Ongoing
    Project summary: 

    In the process of launching a new product that reads data and provides relevant analytical insight, a transportation company leveraged the skills of Neoteric to build the product's backend and frontend architecture. 

    The Reviewer
     
    1,001-5,000 Employees
     
    Englewood, Colorado
    Manager, Transportation Company
     
    Verified
    The Review
    Feedback summary: 

    The client is satisfied with the quality of Neoteric's coding and content. Their developers had the right expertise for the job and they could always be entrusted to deliver what they promised. 

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m one of the delivering managers for a provider of IT solutions for aviation. Currently, I’m also working as the research manager.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Neoteric?

    We are launching a new product that reads data sources and tries to provide insight about them. We needed assistance with creating an architecture based on microservices.

    SOLUTION

    What was the scope of their involvement?

    Neoteric has experience in backend applications and products like ours, so we combined our expertise for this project. They helped with the architecture for the backend and frontend, working together with my team on development. They also helped with designing the solution on different levels. At the beginning, we had four resources assigned to us, then we scaled up to eight. Now, we have six resources working with us from Neoteric.

    How did you come to work with Neoteric?

    I was looking for a company who had the same size and culture as our team. After Neoteric did a small research project with us, we found we could collaborate on something that was bigger. We looked at five other companies but decided to use Neoteric because of the skill they had in-house.

    How much have you invested with Neoteric?

    We have spent between $50,000 and $200,000 on this project so far.

    What is the status of this engagement?

    We began working together in February 2016, and the work is ongoing.

    RESULTS & FEEDBACK

    Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

    Neoteric has been an essential partner for us and we are happy with the quality they have provided. We trust each other and they have the right expertise to help us. We don’t have any metrics, but the feedback has been positive.

    How did Neoteric perform from a project management standpoint?

    They are always on time and I’m happy about the content they’ve delivered. We usually communicate by phone, although sometimes we send messages online. They are honest about issues, so we could talk about things and agree on a solution that benefited both parties. Neoteric kept their word. Whatever they promised, they delivered. They gave feedback when they thought something wouldn’t work and found a solution that would be best for us.

    What did you find most impressive about Neoteric?

    I’m impressed by their knowledge and the flexibility of their team. They’re a great company to work with since they understand how to help their customers. That’s why we get along quite nicely with them.

    Are there any areas Neoteric could improve?

    None. For my type of problem, they are the right weapon.

    4.0
    Overall Score They are easy to work with. They are very experienced in data processing systems, with the backend being one of their strengths.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      There were no issues.
    • 4.0 Cost
      Value / within estimates
      For the experience and knowledge they have, they offer a fair price.
    • 5.0 Quality
      Service & deliverables
    • 4.0 NPS
      Willing to refer
      It depends on the project. A potential client needs to have a flexible budget.

    Outsourced Engineering Work for IT Company

    "They deliver and communicate, and they're honest about any unexpected work."

    Quality: 
    4.5
    Schedule: 
    4.5
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Dec. 2015 - Ongoing
    Project summary: 

    Neoteric provided additional support to a software development company's in-house team. In one case, Neoteric helped to expedite the development of a proprietary product, called AppMixer, an API orchestration tool for workflows and business automation.

    The Reviewer
     
    11-50 Employees
     
    Prague, Czech Republic
    David Durman
    CEO, Client IO
     
    Verified
    The Review
    Feedback summary: 

    While the work on AppMixer is still ongoing, the overall collaboration has been effective and has resulted in a number of other successful projects. Neoteric allowed the client to set reasonable expectations by always being transparent about the skill level of their engineers.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    Client.IO is a software development company. We have our products that we license. We also provide development services for our clients. Our products are mostly focused on building web-based workflow and flow chart diagraming products. We have two products right now. One of them is HTML 5 framework called Rappid which companies buy to use as a face for their workflow systems. The other product is called AppMixer which is an API orchestration tool where people can connect their cloud applications together to create workflows, business logic, and automation. We started three years ago and have 15 employees. I’m the CEO.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Neoteric?

    Neoteric is our engineering partner by augmenting our team. We also use Neoteric for our products.

    SOLUTION

    What was the scope of their involvement?

    Neoteric provided engineers to speed up the development of our AppMixer product. We use Scrum methodologies to develop software on our team and, Neoteric joined our workflow. They integrated into our team.

    How did you come to work with Neoteric?

    Neoteric is in Poland, and we are in the Czech Republic. They initiated discussions with us around helping our team on the HTML 5 diagraming framework. Neoteric asked if we needed additional developers and we were in a position at the time where we did need more resources. We saw this as an opportunity to scale up and be able to complete work faster.

    How much have you invested with Neoteric?

    We’ve spent between $50,000 and $200,000 with Neoteric so far.

    What is the status of this engagement?

    We started working with Neoteric in December 2015, and the work is ongoing.

    RESULTS & FEEDBACK

    Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

    The project is ongoing, so I don’t have any metrics, but overall, our collaboration has been successful. Another project we did with Neoteric for Skoda called Let’s Reconnect.com was a successful marketing campaign for their new car. It was a 3D presentation of a 3D city where the user could fly over the city and click on hot spots and get more information.

    How did Neoteric perform from a project management standpoint?

    With some projects, we are doing the project management and other times; they have their internal PM. We use JIRA and GitHub for project management and Slack and email to communicate. If we want to talk face-to-face, we use Skype. Neoteric has been able to complete the work on time. Neoteric is always able to report exactly what they’ve been working and on what times which shows they are organized.

    What did you find most impressive about Neoteric?

    Communication is really important, and Neoteric is responsive and open to using many channels. Neoteric has a very capable team in web development. Neoteric is honest about the seniority levels of their resources. We always know what we’re getting ahead of time.

    Are there any areas Neoteric could improve?

    Neoteric should improve on the influx of new people. Sometimes they don’t have enough resources which is normal in this part of Europe.

    5.0
    Overall Score This is my rating for the reasons I already stated.
    • 4.5 Scheduling
      ON TIME / DEADLINES
      Sometimes they have delays, but Neoteric makes sure to communicate that to us.
    • 4.0 Cost
      Value / within estimates
      We always want things cheaper, but I would rather pay more to people that are able to deliver than less to people that we would struggle with and end up paying more.
    • 4.5 Quality
      Service & deliverables
      Neoteric delivers and communicates, and they’re honest about any unexpected work.
    • 5.0 NPS
      Willing to refer
      I would recommend Neoteric, although we would like to get more of them ourselves.

    Staff Augmentation for Software Development Company

    "The developer’s consulting skills were impressive."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    June 2018 - May 2019
    Project summary: 

    Neoteric provided staff augmentation services for a software development firm. One of their developers helped build a web platform on AWS using Angular and D3.js.

    The Reviewer
     
    11-50 Employees
     
    Wrocław, Poland
    COO, Software Company
     
    Verified
    The Review
    Feedback summary: 

    Users of the platform have leveraged its feature set to solve communication issues. The developer from Neoteric offered a variety of paths for addressing the requirements of the platform. Customers can expect an innovative and thorough development process.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I'm the COO and co-founder of a software company.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Neoteric?

    We hired Neoteric to augment our staff with a developer. We needed extra help in building a data visualization tool for one of our clients.

    What were your goals for this project?

    To create easily in use visualization map that shows different dependencies. Our goal was to create an easy-to-use visualization map that shows different categories of data.

    SOLUTION

    How did you select this vendor?

    We’ve worked with Neoteric before, and they are our preferred vendor.

    Describe the project and the services they provided in detail.

    We built a web platform on AWS using Angular and the D3.js framework. The product takes CSV files as input.

    What was the team composition?

    We had a frontend developer from Neoteric, a delivery manager from our end, and a product owner from our client.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    The product has helped our client better understand the bottlenecks that occur between departments.

    How was project management arranged and how effective was it?

    We handled project management.

    What did you find most impressive about this company?

    The developer’s consulting skills were impressive. He guided our client and us through different options and created a proposal for the final versions. He also took a holistic approach to development.

    Are there any areas for improvement?

    There aren’t any. We’re very satisfied with everything.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer