The Hub Of Data Science Innovation

NeenOpal aims at discovering insights from data and turns it into business opportunities. Analytics pays back more than 10 times the amount spent; by increasing revenues, decreasing costs or both. 

We deal with Data Mining, Forecasting, Predictive Statistics, Mathematical Modeling, Optimization, Big Data Analytics and use it to improve marketing and business strategies.

We comply with industry best standards in the use of proprietary data for analytics purposes. Our solutions are delivered in the form of the algorithms that we have developed – deliver the best of both worlds (subject matter expertise and Technology by leverage Machine Learning) to the client.

We are also able to customize the solution to suit the customer’s technical infrastructure and being cloud-ready gives us the scale to quickly ramp up and get going.

 
$1,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2016
Show all +
New York, NY
headquarters
other locations
  • 20A Jetty Road Glenelg
    Adelaide 5045
    Australia
  • 19/19, Chandrodaya Complex, Agara, HSR Layout, Sector-1
    Bengalore 560102
    India

Portfolio

Key clients: 

1. Unilever

2. 7Eleven

3. The Healthy Mummy

4. Chargebee

5. Singer Retail

Reviews

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BI & Analytics for E-Commerce Business

“It’s been a pleasure working with NeenOpal Intelligent Solutions Pvt. Ltd. since the very start.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
June 2018 - Ongoing
Project summary: 

NeenOpal Intelligent Solutions Pvt. Ltd. developed a data lake that connects to BI reporting and LAN operational LAN inventory systems. They built APIs for third-party integrations and provide data analysis.  

The Reviewer
 
51 - 200 Employees
 
Manly, Australia
Saurabh Bhola
CTO, The Healthy Mummy Pvt. Ltd.
 
Verified
The Review
Feedback summary: 

NeenOpal Intelligent Solutions Pvt. Ltd. produced valuable deliverables that are integral to the e-commerce company’s daily operations. By achieving set KPIs, they spur business growth. The team goes beyond fulfilling the requirements by augmenting the concept with new ideas of their own. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of The Healthy Mummy Pvt. Ltd, a fitness program for moms. Our offerings also include physical products like smoothies and supplements.

Our goal is more than just losing weight. We want to help our users be fit and active so they can support their family. Instead of having a physical store, we sell all of our products and digital fitness programs online via our app and website.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NeenOpal Intelligent Solutions Pvt. Ltd.?

We were looking for a partner who could help us build a data lake and manage reporting. As a startup, we needed a vendor who could be flexible about the requirements.

SOLUTION

What was the scope of their involvement?

NeenOpal Intelligent Solutions Pvt. Ltd. developed a data lake from scratch. It connects to all of our operational LAN inventory systems and has built-in BI reporting on top. We used WooCommerce as our e-commerce system. 

The team built distinct APIs to gather data from specific systems. Some of them are batch APIs, which run from every few minutes to hourly. Azure has ready-made connectors for a lot of systems, but we needed to modify them in some cases due to insufficient data. 

I didn’t want reporting to be on an operation system, so they had to take all the data out of the operational system and bring it into the data lake to start building.

From time to time, they helped us with other requirements in campaign management and business analysis. They also provide actual analysis when we need it.

What is the team composition?

Depending on our needs, NeenOpal Intelligent Solutions Pvt. Ltd. has allocated between 2-3 and up to 5-6 different people to our project. The CEO and chief strategy officer (CSO) helped us look over our financial reporting because they specialize in that area. Otherwise, I work with the business analysis team. 

We’ve had the most interaction with the full-time data analyst they assigned us for our current ongoing work. This person works as a part of our internal team, so we interface directly. Additional resources support us from time to time. We go through a single point of contact to get in touch with the rest of the team.

How did you come to work with NeenOpal Intelligent Solutions Pvt. Ltd.?

We did an online search for possible partners. We chose them because they were pretty flexible since we didn’t necessarily have very clear requirements to start with. They were the ones who understood our requirements the best.

How much have you invested with them?

We’ve spent about $200,000 so far. We pay them on a cost per exercise basis, so the price can go up or down every month.

What is the status of this engagement?

We’ve been working together since June 2018. Our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s been a pleasure working with NeenOpal Intelligent Solutions Pvt. Ltd. since the very start. They managed a timely delivery of the data lake. 

The team’s analysis typically shows high numerical accuracy. Data analysis is a strong skill set of theirs. We’ve had a very nice experience with them. 

Our management is really happy that they attain the key KPIs needed on a regular basis to run our business. They help keep orders coming into their inboxes.

How did NeenOpal Intelligent Solutions Pvt. Ltd. perform from a project management standpoint?

NeenOpal Intelligent Solutions Pvt. Ltd.’s team members work as an extension of our own team. The time zone difference between us works really well because our evening or afternoon aligns with when they start working. We pass any data or analysis queries we have onto their team, and they complete the work before we come to the office the next day.

When we were running the data lake, we had a single point of contact from their side who provided regular updates. They kept us aware of any risks they saw that could potentially extend the timeline. 

Since we were integrating third-party systems, there were sometimes dependent on the other party to perform their work. Whenever issues arose in that regard, they kept us up to date.

We have frequent communication to look over the account and talk about how we can make progress. We use email, Slack, Jira, and Confluence. If a data pipeline is broken or isn’t working, they have an alert system set up. They are quick to solve any problems.

What did you find most impressive about them?

NeenOpal Intelligent Solutions Pvt. Ltd. performed an excellent analysis of the requirements. They always make sure to look beyond the requirements that we give them. Offering their own ideas, they consider what would be best for our business based on their prior experience.

Are there any areas they could improve?

No, there’s nothing that sticks out that needs improving.

Do you have any advice for potential customers?

Listen to NeenOpal Intelligent Solutions Pvt. Ltd.’s suggestions because they know what they’re doing. Rather than starting out with strict requirements, try to utilize the team’s experience and knowledge base.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer