What evidence can you share that demonstrates the impact of the engagement?
It’s been a pleasure working with NeenOpal Intelligent Solutions Pvt. Ltd. since the very start. They managed a timely delivery of the data lake.
The team’s analysis typically shows high numerical accuracy. Data analysis is a strong skill set of theirs. We’ve had a very nice experience with them.
Our management is really happy that they attain the key KPIs needed on a regular basis to run our business. They help keep orders coming into their inboxes.
How did NeenOpal Intelligent Solutions Pvt. Ltd. perform from a project management standpoint?
NeenOpal Intelligent Solutions Pvt. Ltd.’s team members work as an extension of our own team. The time zone difference between us works really well because our evening or afternoon aligns with when they start working. We pass any data or analysis queries we have onto their team, and they complete the work before we come to the office the next day.
When we were running the data lake, we had a single point of contact from their side who provided regular updates. They kept us aware of any risks they saw that could potentially extend the timeline.
Since we were integrating third-party systems, there were sometimes dependent on the other party to perform their work. Whenever issues arose in that regard, they kept us up to date.
We have frequent communication to look over the account and talk about how we can make progress. We use email, Slack, Jira, and Confluence. If a data pipeline is broken or isn’t working, they have an alert system set up. They are quick to solve any problems.
What did you find most impressive about them?
NeenOpal Intelligent Solutions Pvt. Ltd. performed an excellent analysis of the requirements. They always make sure to look beyond the requirements that we give them. Offering their own ideas, they consider what would be best for our business based on their prior experience.
Are there any areas they could improve?
No, there’s nothing that sticks out that needs improving.
Do you have any advice for potential customers?
Listen to NeenOpal Intelligent Solutions Pvt. Ltd.’s suggestions because they know what they’re doing. Rather than starting out with strict requirements, try to utilize the team’s experience and knowledge base.