The Hub Of Data Science Innovation

NeenOpal is a global management consulting firm with a unique and specialized focus on Data Science. Based out of Bengaluru, India with offices in New York, Adelaide and Amsterdam, we carry a unique advantage to be a growth partner for our clients by customizing our solutions to uniquely fit their requirements. NeenOpal is a go-to strategy partner for business ranging from budding startups to vertically integrated large organizations.

 

NeenOpal aims at discovering insights from data and turns it into business opportunities. We deal with Business Intelligence, Predictive Analytics, Big Data Management and use it to improve marketing and business strategies.

 

We provide services across the whole value chain of an organization - Digital Strategy, Sales & Marketing, Supply Chain & Logistics as well as Finance. Discover how NeenOpal can help you achieve operational efficiency using Data Science and transform your business into a thriving Data-Driven Organization.

 
$10,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2016
Show all +
New York, NY
headquarters
other locations
  • 20A Jetty Road Glenelg
    Adelaide 5045
    Australia
  • Bhive, Sector 6, HSR Layout, Bengaluru
    Bengalore 560102
    India

Portfolio

Key clients: 

1. Unilever 2. 7Eleven 3. The Healthy Mummy 4. Chargebee 5. Singer Retail

Reviews

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BI Implementation for Large-Scale Pharmaceutical Company

"I like that the team is incredibly hard-working, talented, and good with people."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2018 - Ongoing
Project summary: 

NeenOpal Intelligent Solutions built and integrated a BI platform into an existing medical ERP system. The solution streamlined internal reporting by pulling relevant data into department-specific dashboards.

The Reviewer
 
1,001-5,000 Employees
 
Chandigarh, India
Saransh Chaudhary
CEO, Venus Remedies Limited
 
Verified
The Review
Feedback summary: 

To ensure that the end users could easily navigate the dashboards, NeenOpal Intelligent Solutions focused on gathering input from key stakeholders. They collected constant feedback and adjusted accordingly. An organized workflow and impressive technical instincts made for a winning combination.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a research-based pharmaceutical company in India. We have a team size of about 1000 people. We're in the business of pharmaceutical drug research, manufacturing and distribution in India and across 80+ countries around the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NeenOpal Intelligent Solutions?

We wanted to implement a business intelligence platform to streamline internal reporting and assist with faster decision making.

The key challenge around the implementation of a off the shelf BI product was that the ERP in the company was custom built to serve the specific needs of the company and so a platform-ready API access wasn't available.

Besides, the internal MIS reporting wasn't adequately tracking all important KPIs and decision making was stagnating due to lack of access to real time data.

What were your goals for this project?

Our key goals were to create an ecosystem that thrives on real time data. In order to do so, we split the project in parts each with a tangible outcome.

  1. The first step was data gathering and creating a data warehouse or "a single source of truth".
  2. The next step was to understand the requirements of each department and key individuals and creating custom dashboards.
  3. The third and ongoing step is to diligently transfer the knowledge associated with the first 2 steps to chosen individuals in the company to enable deeper data insights.
SOLUTION

How did you select this vendor?

The NeenOpal team reached out to me on LinkedIn. In their pitch deck, I saw a well qualified team of young engineers who had a working knowledge of nearly all BI platforms available.

In addition to my bias towards startups, what caught my attention in particular was that their team had done projects on Tableau. Being an avid Tableau user myself, we did a couple rounds of discussion and then decided to go forward with them as a test.

Describe the project in detail.

The project began with the team setting up various meetings with relevant stakeholders in the organisation, understanding the current data consumption patterns, reporting requirements and KPIs.

Once all (most) requirements were gathered, a priority list of department -specific dashboards were laid down, with more emphasis on sales-based teams since their data requirement was the highest.

A team of two people, led by one of the co-founders - Nished Singhal, worked on the project. Although they were based offsite, they ensured that they get ample one-on-one time with the concerned stakeholders to ensure a high quality of output.

We set a modest target of rolling out 4 dashboards a month at the start but soon after the initial dashboards were rolled out, the project picked up pace and in no time the team had covered nearly all dashboards planned for the first phase of the rollout (around 25). These encompass various areas of the business, including purchase, sales, logistics, marketing, human resources, among others.

What was the team composition?

The team was comprised of 2 people who worked full-time on the project and a backend team for ad hoc support. The NeenOpal team were very flexible with adding resources as they felt they were lagging behind with the timelines.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The learning curve with BI projects can be steep and the onboarding of the relevant stakeholders is crucial. In our case, this was done skilfully by the team by ensuring they maintain a very close dialogue with the intended users and get constant feedback.

The team displayed a lot of patience and great temperament in dealing with the staff, understanding their queries and accommodating last minute requests to otherwise finalised dashboards. This was perhaps the single largest factor that contributed to the success of our BI implementation project.

As for project related outcomes, BI implementation using Tableau brought about a significant reduction in man-hours spent on MIS reporting. It further created a healthy environment for data-driven discussions and insights that spur curiosity.

The feedback from the team has been really positive, and we are already looking forward to the second and third phase of the project.

How effective was the workflow between your team and theirs?

Their team was organised from the first day. A reporting mechanism was established to ensure everyone was on the same page and dedicated project managers were allocated from the company to assist the team in setting up meetings with the concerned departments and helping out with other data gathering exercises. A weekly report with the status of all open, proposed, WIP and completed dashboards was submitted to the management.

What did you find most impressive about this company?

I like that the team is incredibly hard-working, talented, and good with people. In addition to that, I like that they brought new ideas to the table in almost all meetings I have had with them. Some of these ideas have changed our MIS reporting and together we've built further on those ideas to find more meaningful insights.

Although this was their first project in the pharmaceutical space, their prior experience in the FMCG sector led to some new interesting cross-domain expertise to flow into our outlook of business which added a new perspective to view things.

Business challenges are largely sector-agnostic and ultimately focus on improving productivity of resources. We've benefitted by viewing some complex business problems from a different perspective and remaining open to new ideas from the team to help tackle it.

Are there any areas for improvement?

Things can always be done better and faster the second time but for the first time there really aren't any complaints.

5.0
Overall Score It has been fun and exciting working on this project with them. We now consider them a part of our team.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They were quick to adopt to changes in plans and were flexible with timings. That's the biggest plus in working with a startup.
  • 4.5 Cost
    Value / within estimates
    Costing is based on how you value talent and how you end up using it. For us, we knew what we wanted very clearly and were happy with to pay for it.
  • 4.5 Quality
    Service & deliverables
    We're extremely satisfied with the quality of the work.
  • 5.0 NPS
    Willing to refer
    Highly recommended.

BI & Analytics for E-Commerce Business

“It’s been a pleasure working with NeenOpal Intelligent Solutions Pvt. Ltd. since the very start.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
June 2018 - Ongoing
Project summary: 

NeenOpal Intelligent Solutions Pvt. Ltd. developed a data lake that connects to BI reporting and LAN operational LAN inventory systems. They built APIs for third-party integrations and provide data analysis.  

The Reviewer
 
51 - 200 Employees
 
Manly, Australia
Saurabh Bhola
CTO, The Healthy Mummy Pvt. Ltd.
 
Verified
The Review
Feedback summary: 

NeenOpal Intelligent Solutions Pvt. Ltd. produced valuable deliverables that are integral to the e-commerce company’s daily operations. By achieving set KPIs, they spur business growth. The team goes beyond fulfilling the requirements by augmenting the concept with new ideas of their own. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of The Healthy Mummy Pvt. Ltd, a fitness program for moms. Our offerings also include physical products like smoothies and supplements.

Our goal is more than just losing weight. We want to help our users be fit and active so they can support their family. Instead of having a physical store, we sell all of our products and digital fitness programs online via our app and website.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NeenOpal Intelligent Solutions Pvt. Ltd.?

We were looking for a partner who could help us build a data lake and manage reporting. As a startup, we needed a vendor who could be flexible about the requirements.

SOLUTION

What was the scope of their involvement?

NeenOpal Intelligent Solutions Pvt. Ltd. developed a data lake from scratch. It connects to all of our operational LAN inventory systems and has built-in BI reporting on top. We used WooCommerce as our e-commerce system. 

The team built distinct APIs to gather data from specific systems. Some of them are batch APIs, which run from every few minutes to hourly. Azure has ready-made connectors for a lot of systems, but we needed to modify them in some cases due to insufficient data. 

I didn’t want reporting to be on an operation system, so they had to take all the data out of the operational system and bring it into the data lake to start building.

From time to time, they helped us with other requirements in campaign management and business analysis. They also provide actual analysis when we need it.

What is the team composition?

Depending on our needs, NeenOpal Intelligent Solutions Pvt. Ltd. has allocated between 2-3 and up to 5-6 different people to our project. The CEO and chief strategy officer (CSO) helped us look over our financial reporting because they specialize in that area. Otherwise, I work with the business analysis team. 

We’ve had the most interaction with the full-time data analyst they assigned us for our current ongoing work. This person works as a part of our internal team, so we interface directly. Additional resources support us from time to time. We go through a single point of contact to get in touch with the rest of the team.

How did you come to work with NeenOpal Intelligent Solutions Pvt. Ltd.?

We did an online search for possible partners. We chose them because they were pretty flexible since we didn’t necessarily have very clear requirements to start with. They were the ones who understood our requirements the best.

How much have you invested with them?

We’ve spent about $200,000 so far. We pay them on a cost per exercise basis, so the price can go up or down every month.

What is the status of this engagement?

We’ve been working together since June 2018. Our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s been a pleasure working with NeenOpal Intelligent Solutions Pvt. Ltd. since the very start. They managed a timely delivery of the data lake. 

The team’s analysis typically shows high numerical accuracy. Data analysis is a strong skill set of theirs. We’ve had a very nice experience with them. 

Our management is really happy that they attain the key KPIs needed on a regular basis to run our business. They help keep orders coming into their inboxes.

How did NeenOpal Intelligent Solutions Pvt. Ltd. perform from a project management standpoint?

NeenOpal Intelligent Solutions Pvt. Ltd.’s team members work as an extension of our own team. The time zone difference between us works really well because our evening or afternoon aligns with when they start working. We pass any data or analysis queries we have onto their team, and they complete the work before we come to the office the next day.

When we were running the data lake, we had a single point of contact from their side who provided regular updates. They kept us aware of any risks they saw that could potentially extend the timeline. 

Since we were integrating third-party systems, there were sometimes dependent on the other party to perform their work. Whenever issues arose in that regard, they kept us up to date.

We have frequent communication to look over the account and talk about how we can make progress. We use email, Slack, Jira, and Confluence. If a data pipeline is broken or isn’t working, they have an alert system set up. They are quick to solve any problems.

What did you find most impressive about them?

NeenOpal Intelligent Solutions Pvt. Ltd. performed an excellent analysis of the requirements. They always make sure to look beyond the requirements that we give them. Offering their own ideas, they consider what would be best for our business based on their prior experience.

Are there any areas they could improve?

No, there’s nothing that sticks out that needs improving.

Do you have any advice for potential customers?

Listen to NeenOpal Intelligent Solutions Pvt. Ltd.’s suggestions because they know what they’re doing. Rather than starting out with strict requirements, try to utilize the team’s experience and knowledge base.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer