Neadoo Digital Ltd

Introduce your business and what you do there.

Our company sells electric boilers and plumbing supplies in the UK market.

What challenge were you trying to address with Neadoo Digital?

We needed to build a company website.

What was the scope of their involvement?

They developed our site from the very beginning and have also managed our online advertising. They typically focus on 10 specific products to promote via SEO. Out of our full offering, they choose the right keywords to make our products more visible to customers. They’re also producing subject-matter content for our site.

What is the team composition?

There are two main people on their side responsible for our advertising. We’ve dealt with five people in total for website development and technical issues.

How did you come to work with Neadoo Digital?

We’d worked with a couple of companies in the past, but I wanted to work with one closer to us. Neadoo Digital is based in London, so I called them regarding a solution for our business advertising. We met and started the collaboration.

How much have you invested with them?

The cost in the first year was up to £8,000 (approximately $10,500 USD), and we extended the collaboration in the second year to advertising and website design. The total for 2018 was £20,000 (approximately $26,200 USD).

What is the status of this engagement?

We started working with them in August 2017, and the collaboration is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Since we started working with them in 2017, our sales have increased by 120%–130% and customers can find my website easily. We’re still developing our strategy, and they’re continually improving what they do in order to gain more customers. I’m in constant touch with them regarding new keywords and ideas for selling products.

How did Neadoo Digital perform from a project management standpoint?

I approve new project ideas on my side before they start. They always explain everything to me clearly, and I’m made aware of all the details around project management. That makes it easy to collaborate with them. We communicate through email and phone.

What did you find most impressive about them?

I’m not too aware of many aspects of online advertising, but they’re a very creative group. Neadoo Digital has encouraged me to go for new solutions.

Are there any areas they could improve?

I don’t think so. I’m the one learning from them, so it’s hard to say what more they could do.

Do you have any advice for future clients of theirs?

It’s worth collaborating with them. It’s always easier for the client to have an idea of how they want to advertise their products prior to going to Neadoo Digital.

Introduce your business and what you do there.

I’m the CEO of Easy Taxi Office. We provide software for taxi companies.

What challenge were you trying to address with Neadoo Digital Ltd?

We needed help promoting our software.

What was the scope of their involvement?

Neadoo Digital Ltd performs digital marketing services and SEO for us. They create our content and run a blog on our behalf. They also provide marketing services to several of our clients.

What is the team composition?

We interface mainly with Rafal (Managing Director, Neadoo Digital Ltd), but we also talk to three other people depending on our needs.

How did you come to work with Neadoo Digital Ltd?

One of our clients recommended them to us. Neadoo Digital Ltd made communication straightforward and demonstrated obvious expertise. They were very clear about their services and processes. We felt that they would deliver results in a short period.

How much have you invested with them?

We spend £1,000 (approximately $1,280) per month.

What is the status of this engagement?

We started working together in December 2016, and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Within three months, we achieved top results in Google searches. Within six months, we reached the second position. Our visibility has increased dramatically in the market and brought us 1,000 clients a month.

How did Neadoo Digital Ltd perform from a project management standpoint?

Neadoo Digital Ltd is highly knowledgeable and communicative. They keep us updated if any changes happen and are accessible when I had questions or concerns.

What did you find most impressive about them?

Their team has a strong skillset; they know what they’re doing.

Are there any areas they could improve?

No, Neadoo Digital Ltd exceeded my expectations.

Do you have any advice for potential customers?

If you communicate your needs effectively and thoroughly, they will deliver exactly what they promise.

Introduce your business and what you do there.

I’m the president of Decoris Ltd. We sell furniture and offer related services through physical stores and an online shop.

What challenge were you trying to address with Neadoo Digital Ltd?

We were looking for a vendor to help with SEO and social media management. We’d started our company from scratch and needed to establish an online presence.

What was the scope of their involvement?

We brought on Neadoo Digital Ltd in the early stages of our business to build our brand. They provided a variety of services including positioning, advertising, social media marketing, and analysis. They also built our first e-commerce website using PrestaShop and created content and blog posts. We collaborated on a list of keywords and phrases to target with SEO strategies.

They don’t do as much now, but we still work very closely. Mainly, the Neadoo Digital Ltd team is supporting and managing our digital efforts. I also run another company, and they’ve helped me with that brand’s online presence as well.

What is the team composition?

We initially worked with Rafal (Managing Director, Neadoo Digital Ltd) and Tomasz (Director, Neadoo Digital Ltd), but we’ve interacted with quite a few members of their staff over the years. Now, we speak primarily with their customer service representative who delegates tasks to the right team member.

How did you come to work with Neadoo Digital Ltd?

We searched Google for SEO companies before launching our business. Neadoo Digital Ltd was based in London, which is near our headquarters, so we reached out to them.

How much have you invested with them?

So far, we’ve spent over £60,000 ($76,759 USD).

What is the status of this engagement?

We started working with them in 2014, and it’s an ongoing relationship. We currently have multiple contracts with them for different services.

What evidence can you share that demonstrates the impact of the engagement?

The Neadoo Digital Ltd team’s SEO strategies have increased our visibility and helped us grow our company. We’re positioned really well, which speaks to the quality of their work. We wouldn’t be where we are today without their help.

How did Neadoo Digital Ltd perform from a project management standpoint?

I used to communicate with specific team members directly, but now I use the helpdesk. Their customer service resource is brilliant and prompt. They use Teamwork so that we can interact efficiently. Their entire project management process is very clear. We have no complaints.

What did you find most impressive about them?

They’re an ambitious team, always looking for ways to improve our business. It feels like they’re a part of our internal team because they care about our success. They’re not in it for the money—the team is invested in our growth. They’re a younger business like us, so we have common mindsets and can communicate easily.

Are there any areas they could improve?

They consistently ask for feedback and try to increase the quality of their service from one day to the next. We appreciate their focus on self-improvement.

Any advice for potential customers?

Communication is key to any partnership. If clients are clear about their needs and requirements, it will be a smooth collaboration with minimal issues or problems.

Introduce your business and what you do there.

I'm the managing director at Shades Awning, a company that makes awnings and canopies.

What challenge were you trying to address with Neadoo Digital Ltd?

We needed a partner who could manage an SEM campaign and help us reach the right clients.

What was the scope of their involvement?

Neadoo Digital Ltd helped get our website to rank on page one, using a variety of techniques. They reconstructed parts of our website to make it more optimized and currently develop content for blog posts. We simply tell them what we want, and they do the research and come back with results and suggestions. They manage our ad campaigns, and we work together to tweak solutions until they’re optimized.

What is the team composition?

We work with about four people, including the founder and experts in PPC and SEO.

How did you come to work with Neadoo Digital Ltd?

One of our employees knew the owner.

How much have you invested with them?

We’ve spent around $30,000.

What is the status of this engagement?

We’ve been partners since January 2016, and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We rank on the first page of Google and have started seeing much better results since we started working with them. We recently began a project to streamline our SEO tasks, and we’re already getting great results.

How did Neadoo Digital Ltd perform from a project management standpoint?

They utilize a communications board that allows me to read through project progress and see who’s working on what tasks. We have video conference calls, and I meet with the founder in-person once a year to review goals and requirements.

What did you find most impressive about them?

They’re proactive and dedicate to our project, coming up with ideas instead of just waiting for me to tell them what to do. I sometimes suggest phrases or a concept, and they’ll do the research to determine if it’s a good idea. They consistently show attention to detail to maximize our partnership.

Are there any areas they could improve?

No. I'm happy with them.

Do you have any advice for future clients of theirs?

Be clear about what you want them to achieve and give them as much information as possible. If you’re prepared, they’ll be able to deliver excellent results.

Introduce your business and what you do there.

I’m the owner and director of lighting solutions online provider.

What challenge were you trying to address with Neadoo Digital Ltd?

When I started the business, I used internal resources for most of our website’s design work. I’m no longer comfortable doing this work in-house and needed support from a professional company. The previous team I worked with had promised to make us easy to find in search engines. After signing a six-month contract and paying their fee, they didn’t achieve any results.

What was the scope of their involvement?

Neadoo Digital designed my company website. We collaboratively compiled a list of keywords for the team to target using SEO techniques. They also manage our AdWords campaign and provide ongoing technical support.  
 
What is the team composition?

My first points of contact were the owners of the company, Rafal (Managing Director, Neadoo Digital Ltd) and Tomasz (Director, Neadoo Digital Ltd). Roma (Account Manager, Neadoo Digital Ltd) manages my account.

How did you come to work with Neadoo Digital Ltd?

One of Neadoo Digital’s past clients recommended them to me. I decided to try working with them and found that they perform strong work.

What is the status of this engagement?

We’ve been working together since January 2016.

What evidence can you share that demonstrates the impact of the engagement?

Neadoo Digital invested substantial time and effort into making my company’s website visible on Google and other search engines. Their dedication and work ethic are the main reasons why I continue working with them. 

Thanks to the team’s SEO strategy and execution, we’ve seen product orders being placed by customers online. Neadoo Digital offers reliable general maintenance as well. If an issue ever arises, they fix it very quickly. 

How did Neadoo Digital Ltd perform from a project management standpoint?

Neadoo Digital excels at communication and responsiveness. We use email and sometimes phone calls to correspond.

What did you find most impressive about them?

Neadoo Digital is doing an excellent job with our project. Based on the results they achieve, I plan to continue working with them.

Do you have any advice for potential customers?

Make sure the team understands what you want to accomplish.

Introduce your business and what you do there.

I am the director of Polaccount LTD. We are an accountancy office.

What challenge were you trying to address with Neadoo Digital Ltd?

We wanted to increase our web traffic rates.

What was the scope of their involvement?

Neadoo built our website from scratch. The team continues to handle our social media campaigns, create content for our blogs, manage our Google AdWords account, and help us advertise the website.

What is the team composition?

I mainly work with an account manager, who is very competent and professional. Over the course of the engagement, I have also worked with a few other people from Neadoo.

How did you come to work with Neadoo Digital Ltd?

I found them through a Google search.

How much have you invested with them?

We spend around £8,000 ($10,491 USD) per year.

What is the status of this engagement?

We started working together in 2012 and the partnership is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

With Neadoo’s help, we have experienced a rise in our number of customers and increased web traffic rates. They provide us with statistics and data each month so that we stay up to date on our progress. I am very happy with their work. Having worked with a different agency before partnering with Neadoo, I appreciate their professional and available approach to the relationship.

How did Neadoo Digital Ltd perform from a project management standpoint?

The team has responsive communication skills. We mostly discuss the project through email, but we will talk on the phone when necessary.

Introduce your business and what you do there.

I am the managing director for Sunlux Ltd. We are based in London and have been importing windows to the United Kingdom from Europe since 2012. We started with an online shop and have expanded to a large warehouse.

What challenge were you trying to address with Neadoo Digital Ltd?

We wanted to grow our business by improving our website and SEO strategies. Before we met them, our website and SEO were in very poor condition.

What was the scope of their involvement?

The Neadoo team analyzed our situation and helped us determine our goals and establish a plan to achieve them. We started with just SEO, then started working on the website. Additionally, they handle our social media, Google AdWords account, and our product campaign.

What is the team composition?

I am mostly in touch with Roma (Account Manager, Neadoo Digital Ltd), who is our happiness manager. We contact her whenever we need to fix or change something, and she takes care of it. She does her work very well, and she passes along the work needed to be done to the specific department. 

How did you come to work with Neadoo Digital Ltd?

We worked with other vendors, but felt their work was very poor. A friend introduced us to Neadoo following a positive experience and we entered into a partnership right away.

How much have you invested with them?

We spend up to around £6,000 British Pounds a month ($7,878 USD).

What is the status of this engagement?

We started working together in 2013 and the partnership is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We receive a monthly report so that we can see how we are doing with SEO. The results improve every month especially for certain keywords we previously weren’t in the top 10 for, but we are now. It wasn’t easy, but we are really glad to be up there as we have been receiving more orders.

How did Neadoo Digital Ltd perform from a project management standpoint?

They respond to our requests very quickly, usually within half an hour. If there are any issues with our website, they are able to fix them within an hour which has been very important to me.

The last project we did was a new online shop and it has done really well. The communication has been good and there is nothing we can complain about. We mostly communicate through email and phone calls.

What did you find most impressive about them?

I don’t usually leave feedback for a company, but I wanted to because we have had a really great experience with Neadoo.

Please describe your company and your position there.

I'm a founder and CEO at Acclaim. We develop beautifully coded bespoke WordPress websites on time and on budget.

For what projects/services did your company hire Neadoo Digital Ltd, and what were your goals?

We created our brand new website which describes all of our services. This was a new domain and a completely new website without any history. We wanted to make that visible in Google thanks to the SEO services provided by Neadoo

How did you select Neadoo Digital Ltd and what were the deciding factors?

Neadoo was recommended by one of our partners. We were happy with the communication, proposal, and the amount of contract

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The main goal was to make our new website visible if someone is looking for the services we're able to provide on the U.S. and UK market.' Neadoo started by checking our competitors to find the best keywords we could use in our case, then they provided content for all of our pages with all of the necessary keywords, then they started do their magic, and it works great!

How many people from the vendor's team worked with you, and what were their positions?

We have been working with around 4-5 people from Neadoo, including SEO Experts, Copywriters, and obviously Roma - the great Happiness Manager!

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since we started the SEO campaign with Neadoo a few of our service subpages are on the first page in Google ranking. Thanks to that campaign we have new hot leads every month

Describe their project management style, including communication tools and timelines.

Neadoo loves to use Teamwork for the entire communication and it works well, we have everything in one place. The client doesn't have direct contact with SEO experts, but it's not a problem as Roma is a great Project manager

What did you find most impressive or unique about this company?

Neadoo is always happy to advise the best solution for a client, even if it means less money for them

Are there any areas for improvement or something they could have done differently?

They're great experts. I can't see anything which could be done even better

Please describe your company and your position there.

I’m the owner of and a dentist at a dental clinic. We mostly work with dental implants.

For what projects/services did your company hire Neadoo Digital Ltd?

After an update to Google’s ranking algorithm for medical websites, my site dropped from number one in the country to off the first page. My traffic also dropped by 50%. After continuing with my current SEO provider for two months, I decided to find another agency.

What were your goals for this project?

I wanted to restore my rankings and grow my traffic beyond what it used to be. I also wanted to initiate PPC campaigns.

How did you select this vendor?

I was referred to Neadoo by another company in the industry.

Describe the project in detail.

They performed a site audit and implemented fixes based on the results. They now execute SEO and PPC efforts.

What was the team composition?

I’m in contact with Rafal (Managing Director, Neadoo Digital Ltd.), who acts as our project manager, Pawel (SEO Specialist, Neadoo Digital Ltd.), Anna (PPC Manager, Neadoo Digital Ltd.), and Roma (Account Manager, Neadoo Digital Ltd.).

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

After two months, we recovered 80% of our ranking, coming in as the third or fourth result, rather than the first or second. Traffic has increased past where it was before the algorithm change occurred, though it does fluctuate more than it used to.

How did the Neadoo Digital Ltd perform from a project management standpoint?

Their team communicates well and is very professional.

What impresses you about the Neadoo Digital Ltd?

I’d struggled to achieve my desired results with other vendors, but Neadoo Digital Ltd. made it simple.

Are there any areas for improvement?

They could improve their SEO skills regarding link building, but that’s also dependent on small language issues.

Please describe your company and your position there.

I am a marketing specialist in a 3D software company.

For what projects/services did your company hire , and what were your goals?

We hire Neadoo for the SEO service project with the goals to improve our traffic and maximise our SEO work.

How did you select this vendor and what were the deciding factors?

We select this vendor based on their reputation.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

SEO audit and landing pages optimisation.

How many people from the vendor's team worked with you, and what were their positions?

We work with an Account Manager as a spokesperson from Neadoo.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I personally have been working with Neadoo for 2 months while my company has agreement since March 2019. They help us a lot on the SEO side, improving our landing pages and provide some advice.

Describe their project management style, including communication tools and timeliness.

They use an internal communication tool called Teamwork which I am happy to work with. It is a great tool to communicate with them. In terms of project management style and delivery time, I do not have any bad experience with them. All is good.

What did you find most impressive or unique about this company?

Their ability to help, solve issues and fast response.

Are there any areas for improvement or something they could have done differently?

I think they could do more on the copywriting part. It is quite often I do not satisfied with their writing style, tone of voice and the words choices.