NCompas Business Solutions Inc.

Please describe your company and your position there.

Co-Founder,BrainX Community

For what projects/services did your company hire NCompas Business Solutions Inc., and what were your goals?

Our website was created by us(physicians) 3 years ago and needed major redesign and updates.NCompass helped us with end to end efforts in redesign and redeployment of our current webpage.

How did you select this vendor and what were the deciding factors?

We did do various searches but one of our team members identified them and referred them.Their wholistic approach, support, prior work experience and cost-effectiveness were key deciding factors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting to define goals,objectives and possible solutions to upgrade our webpage.Subsequently after a few meetings with the design team the new design of the webpage was determined.The teams then worked very effectively and with good communication to address each section of the webpage development and deployment sharing ideas for enhancements.Wordpress was customized for our needs and various features including forms,menus,etc.

How many people from the vendor's team worked with you, and what were their positions?

5 personnel from the team were assigned. One project lead,2 designers and 2 full stack developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have received excellent feedback from our customers so far.The webpage traffic has increased substantially and so has the traffic to our associated channels(YouTube,Podcast..)

Describe their project management style, including communication tools and timeliness.

The communication was very open and timely.Routine meetings and adhoc meetings were setup to address various parts of the project.Email,Whatsapp,phone conversations were used to efficiently deliver on the project.

What did you find most impressive or unique about this company?

This company has an amazing team which brings in great deal of expertise. They spent time and effort in understanding our needs. The team was very flexible and efficient.

Are there any areas for improvement or something they could have done differently?

We are extremely satisfied with the work product and how effectively they worked with us.

Please describe your company and your position there.

Supply Side USA is a wholesale distributor that sells packaging supplies to retailers in the moving and storage industry, parcel industry and more. Supply Side products can be found in over 30,000 retail stores across the United States. I am the Vice President of Marketing.

For what projects/services did your company hire NCompas Business Solutions Inc., and what were your goals?

We partnered with a large retailer to develop and host an ecommerce store for the packaging products that we wholesale to them. NCompas Business Solutions was instrumental in customizing a shopping cart and checkout solution for the website. Our goals of increasing online conversions were met.

How did you select this vendor and what were the deciding factors?

Supply Side was referred to NCompas Business Solutions by a third party company and we have been happy with their services for over 5 years now.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I do not have too much to share in this area. I can tell you this web project was very critical and required a ton of work on NCompas Business Solutions' end to convert old web technology to the modern platform they made live.

How many people from the vendor's team worked with you, and what were their positions?

Ramana, the project manager, was the main contact for this project.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I do not have an exact sales figure to share but I can tell you we experienced a significant increase in ecommerce orders after this project was complete.

Describe their project management style, including communication tools and timeliness.

Communication is key for our company. NCompas Business Solutions shares the same mentality. We are always kept in tune with the status of the work as it is happening.

What did you find most impressive or unique about this company?

They were very flexible and took an interest to understand our business needs and goals before taking on projects.

Are there any areas for improvement or something they could have done differently?

The only area of improvement I could think of would be to become an authorized partner for a key ERP software such as NetSuite or SAP..

Please describe your company and your position there.

Co-Founder of parking management and payment company.

For what projects/services did your company hire NCompas Business Solutions Inc., and what were your goals?

Develop a mobile app for a frictionless parking payment system.

How did you select this vendor and what were the deciding factors?

We researched online and talked to local incubators. Interviewed and hired. Ncompas.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work included a proof of concept and 2 milestone deliverables for the production release of the native apps for android and iOS. The success of the project is dependent on a team that thrives on building cutting edge technology solutions, and understands that startups need nurturing, handholding and short term deliverables, with long term vision and commitments. The solution involved cutting edge technology and innovation in the parking lot spaces including geo fencing, motion tracking and use of offline and online messaging and in-app payment gateway integration.

Apple Swift, Java, integration with paypal, motion tracking native API’s and satellite based Geo fencing and tracking technologies have been used for successful delivery of this application. The project proof of concept and alpha release was completed in a year with more upgrades planned for another year especially on the iOS app. The apple and google review systems were stringent on the use of these technologies and to get the app approved and deployed was always challenging and needed highest level of coding standards with technology know-how.

Today, we have a successful alpha release version of the app in android and planning to complete the alpha release of iOS soon with opportunity to expand our solution to various other verticals.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager and the CEO.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app is still in development. Android is done and IOs progressing.

Describe their project management style, including communication tools and timeliness.

We communicate daily during testing using Microsoft teams. Everything running smoothly.

What did you find most impressive or unique about this company?

We continuously run into unforeseen issues as this is a novel app. Ncompas took all new problems in stride and figured out how to best solve them quickly and efficiently.

Are there any areas for improvement or something they could have done differently?

No. I am happy with the relationship.