Naxtre

Please describe your company and your position there.

I am the CEO of SO Enterprises Inc. My company consists of: DIY Channel Social Media Marketing Mobile Apps Reality Television Scripted Television Product Placement Influencer

For what projects/services did your company hire Naxtre?

Create Mobile apps for iOS and Android with continued maintenance and addIng new features.

What were your goals for this project?

Finished building mobile apps that other companies could not complete. They either did not have the skills to do so or were unprofessional

How did you select this vendor?

My team search for mobile app developers and interviewed around 30 people before finding and hiring Naxtre on Upwork.

Describe the project in detail.

Built my app from almost ground up - about 50% of project was complete before hiring Naxtre - who then was able to not only finish building app, but adding new features free of glitches

What was the team composition?

Naxtre is very responsive and a great communicator on both google hangouts and through email. I mainly deal with the owner - Nikhil Gupta although he does have another developer assisting with my project.

Can you share any outcomes from the project that demonstrate progress or success?

He was able to build my app when others were not. Many told me it was before it’s time and it couldn’t be done. Naxtre got it done

How effective was the workflow between your team and theirs?

Easy to communicate and regularly. Anytime I have issues, I’m able to get ahold of them and they fix my issues in a timely manner.

What did you find most impressive about this company?

Being able to finish my app when others said it wasn’t possible!

Are there any areas for improvement?

Areas for improvement would be better testing before upload new updates.

Introduce your business and what you do there.

I am the founder of CtC ATM, which is registered in the South Pacific island of Niue. We build ATM machines for airports and shopping centers.

What challenge were you trying to address with Naxtre?

I needed someone to help us develop our Android application. The software aspect was critical and required a very fast development speed.

What was the scope of their involvement?

They worked on the Android application. We briefly explained our needs and requirements, which they understood well. They came up with a much better idea and suggested what we needed.

It's a cryptocurrency payment solution app. Not many companies are experienced with both mobile apps and cryptocurrency. We had pretty high requirements because it was a cryptocurrency platform. My platform is very simple, which not many people know. Their strength was learning the basics and implementing them into the app.

What is the team composition?

I visited their office in the beginning. They had about 20 people working full-time on my project, which was one of their strengths.

How did you come to work with Naxtre?

We found them on Upwork. They demonstrated their experience and strength in building apps, and were also knowledgeable about cryptocurrencies. From the beginning, I felt very confident moving forward with them on this project.

How much have you invested in them?

I have spent $5,000–$6,000 so far. They did this at a low cost. Another company would have easily charged 10 times more.

What is the status of this engagement?

We worked together on this project from February to April 2018. We have an ongoing relationship and will be working on a bigger project with them soon.

What evidence can you share that demonstrates the impact of the engagement?

At the beginning of the project, I only had a physical mobile payment device, but I now have a complete product set. The software app, combined with the physical machine, is good for our customers. The UI is very easy to use.

How did Naxtre perform from a project management standpoint?

They constantly provided information while they developed the application, and their communication was very good.

They knew what they were doing, kept their promise, and stuck with the schedule. They let me know how long it would take and they exceeded my expectations by delivering earlier than their deadlines. We had nothing to worry about.

We communicated using Slack and Skype every two to three days. I usually forgot, but they were very good about getting in touch with me. They kept track of the project, which was really good.

What did you find most impressive about them?

The development is fast, efficient, and high-quality. I would spend more in the future with them. Everything they did was fantastic.

One of their strengths is that they are very good with communication, especially when it comes to listening to and understanding the client's needs. Other companies didn't listen to me or delivered something unexpected that I didn't want. Naxtre understands me very well, knew exactly what I wanted, and came up with what I wanted. They exceeded my expectations with their fast turnaround time and the quality of their UI and design. They understood me so well that it was like having my own internal company.

Do you have any advice for potential customers?

If you tell them what you want, they will come up with the solution. Tell them what you need, and they will make it a reality.

Introduce your business and what you do there.

I’m a technology head at a home automation company.

What challenge were you trying to address with Naxtre?

We needed to develop our mobile app.

What was the scope of their involvement?

Naxtre has developed our iOS and Android apps. We need a simple UI that every client could use. Our in-house designer created the UI and gave it to Naxtre. They make all the apps for our brands, so they’ve built seven or eight apps for us.

The technology involves three elements: the mobile app, the server, and the hardware. They maintain the proper latency at every point so that the user experience is good.

We send feature sets to them. They use approximately 50 or 60 different APIs for the features.

What is the team composition?

There’s one product manager, two Android developers, and two iOS developers.

How did you come to work with Naxtre?

A colleague referred them to me.

How much have you invested with them?

We have spent 50,000 rupees ($7,472 USD).

What is the status of this engagement?

We started working together in February 2015 and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

I’m very happy with their work. The app has been downloaded roughly 10,000-15,000 times, and there are no major issues.

How did Naxtre perform from a project management standpoint?

Their project management is good. I’d give them an 8 out of 10. We communicate three days a week using Skype and WhatsApp.

What did you find most impressive about them?

They maintain the timeline and meet the deadlines we give them. Their work speed is good.

Are there any areas they could improve?

They could improve their coding skills, although they’re still quite good.

Do you have any advice for potential customers?

Be sure they have a project manager. Coordinating with the developer isn’t good.