A Multi-Disciplined Software Development Agency
As a leading mobile app and software development agency, we continuously monitor the latest trends to anticipate future technological growth. Our team of senior programmers, engineers, app designers, digital marketers, and graphic designers have years of experience creating industry-leading strategies and custom solutions.
While our teams have decades of software design and development experience, we are constantly learning and enhancing our skills to stay on the forefront of technology. From powerful mobile applications to custom data-driven websites and desktop applications, we use proven technologies to create stable, sustainable tools for your business.
Our app development company can respond quickly to meet your changing business needs. Across our eight main service areas, we provide exceptional reliability and advanced software to anticipate future business growth as well as effective digital media solutions.

headquarters
Focus
Portfolio
Biowave, Bingoat, Letts Play, Streamz Inc., Select-A-Language, MAd Reach, Huck It, German Shepherd Lifestyle, Low Cost Interlock, Listen Wifi, G3, Characterized, Sperry's Moviehouse, Western Line Constructors, Peak Photo, and Remedy.

Drag Links Racing
Our Client IRL Games wanted to create Drag Links Racing, a mobile game and social media platform that runs on iOS, Android, and the web. Drag Links Racing connects vehicle and racing enthusiasts around the globe to facilitate both real-time and asynchronous races.
We developed a holistic strategy for the launch of a complex mobile game, including creating the gamification and monetization strategy, and technical development. Our scope of work required integrating social media, mobile gaming, and real life racing.
In order to enable users to race their cars in real-time, the application needed to seamlessly pull key data points from the user’s device including speed, elevation, and distance. We programmed the Drag Links app to employ every facet of the device to accurately collect key data, including the GPS and gyroscope.
Even for the most avid racing fans, one of the biggest challenges with gaming is retention. We gave users an incentive to return to the app daily by creating a detailed currency system featuring frequent rewards for completing actions in the app, including a complex ranking system driven by race results and expendable rewards. We married our Client’s social network with our gamification techniques to incentivize users to post frequently to the platform and organically grow the Drag Links network. Now racing enthusiasts across the world can easily connect with fellow racers, find challengers at any time of the day and share their results with their friends and community.

Apt CoWork
Apt CoWork provides private and communal work spaces as an amenity to apartment communities nationwide. Each location features hyper-fast WiFi, charging stations, and a variety of workspace options for short and longer-term rentals. Apt CoWork launched in early 2022 to provide distraction-less, flexible working solutions to renters, business travelers, and local community residents in key markets across the country.
As a startup, Apt CoWork was looking for a multi-disciplinary software development agency that could seamlessly bring their vision to life and share app development best practices. Our scope of work included web and application development, integration with various APIs, creative design, and hosting services.
We built an iOS, Android and web application that makes it easy for both apartment residents and non-residents to sign-up for Apt CoWork from their desktop or mobile devices and book coworking spaces. The backend functionality allows management to view key data points and reports and monitor the connectivity of workspaces, ensuring that Apt CoWork delivers on its brand promise to provide hyper-fast connectivity in a welcoming and professional environment. Additionally, we helped our client create a monetization plan.
Thanks to Apt CoWork, remote workers across the country can avoid the downside of working from home or in a noisy coffee shop with spotty WiFi and endless distractions.

Car Concepts
Car Concepts is one of the largest and most established premium car audio technology specialists in Salt Lake City. Our Client came to us looking for a web development company capable of creating a state-of-the-art website to exemplify their brand.
We built an elegant, parallax scrolling website, coded in the latest responsive web design technologies. We studied Car Concepts’ existing branding and translated it into a cutting-edge website designed to maintain familiarity and consistency with their audience while incorporating a sleek modern UX.
All front-end content is driven from a custom-built Content Management System (CMS) and secure administration panel. Without any prior coding knowledge, Car Concepts can modify content on the site, as well as manage newsletter sign-ups, services, contact inquiries, email templates, photo and video galleries, employee bios, brands displayed on the site, FAQ and more.
We are proud of our ongoing strategic partnership with Car Concepts as they continue to enhance and customize vehicles in the greater Salt Lake City area.

Bingoat
Bingoat is a mobile game and tool that enables peak performance for bingo players, utilizing the device’s camera as a card scanner and transposing their physical cards into the application. Bingoat allows users to scan and play up to 50 cards simultaneously. The user enters called numbers and the app becomes their bingo game assistant: daubing each scanned card automatically. When bingo is achieved, it notifies the user of their victory.
Designing a revolutionary bingo application required extensive technical expertise. Our strategy encompassed various processes including game development, UI/UX development, Android & iOS mobile app development, web design and ASO.
On a technical level, our goal was to harness a device’s camera to scan up to 50 bingo cards, process and transpose them into digital format using optical recognition technology. The scanning technology needed to be ultra-precise since one mistake can ruin a bingo game for the user. We created the most effective bingo card scanner on the market. Our technical research led us into uncharted waters, resulting in patent-pending innovation. In addition to technical development, we helped our client navigate the patent landscape to secure their intellectual property.
As a premier gaming company, we put gamification mechanics at the forefront of our development. The Bingoat application serves a valuable purpose in a user’s bingo gameplay, but we had to make a game that would enhance and maintain user engagement.
We needed retention tactics to maintain user engagement, currencies to instill the user with a constant sense of progress, unlockables, in-app purchases, strategically placed ads, art assets, and more. We designed multiple intertwining core loops and side games to encourage users to open the app everyday. We also created a monetization and non-intrusive advertising strategy designed to maximize revenue.
The Bingoat application is available in the Google Play Store & Apple App Store - download it today!

Wishing Pixies Application
Wishing Pixies is an educational mobile game for iOS and Android designed to help parents reinforce positive, healthy behaviors in their child. Children play the game using a mobile app, while parents use a companion website to interact with their child as the Pixie.
Letts Play, Inc. sought out an entrepreneurial technology agency to fulfill their goal of bringing a product from conception to release--including marketing and product design services. We worked side-by-side with our client through every step of the process. We developed the mobile apps and a gamification strategy to keep children engaged in the virtual world while motivating positive behavior. We created branding materials and a marketing plan to determine the brand position, tone, and target consumers. We designed the doll and the packaging materials, and created a responsive website for parents to manage the app, as well as an e-commerce website to sell the Wishing Pixies product line.
The WISHING PIXIES app is currently in app stores for iOS and Android. We are grateful for the opportunity to assist Letts Play in creating a product that helps parents nurture their children and promotes positive behavior.

Streamz Inc.
Streamz Inc. is a collection of the finest engineers, musicians, artists, and visionaries who share a common passion and mission: to dramatically simplify and enhance the entertainment experience.
In order to build a state-of-the-art software solution for their latest device, Streamz Inc. required a dedicated Android development team versed with both Android and Google Assistant platforms. In collaboration with their engineers, we built a custom application launcher that runs and controls their state-of-the-art speaker technology. Our efforts contributed to the creation of a one-of-a-kind “Intelligent Speaker” that runs thousands of music and video apps through voice-control.
In addition, we also created a powerful and redundant cloud environment that handles security, software updates, and more. We currently continue to develop for Streamz Inc. and are proud to help build unique and innovative entertainment experiences for consumers around the globe.

Select-A-Language
First Class Seating wanted to create a native iOS and Android application which would revolutionize the theatrical viewing experience. The Select-A-Language application provides a cutting-edge, secure way for movie studios and theaters to provide movies to audience members in multiple languages via dubbed audio tracks.
As experienced Android and Apple developers, we know security is a vital aspect of the mobile app development process. Since the application deals with copyrighted audio, it was particularly important for Select-A-Language to protect the audio tracks from piracy. The Select-A-Language application utilizes a complex mechanism to only allow audience members to stream the movie on their ticket for the duration of its showtime.
In addition to the front-facing application, we built an administrative site and Content Management System which allows the Select A-Language team to control content on the application. Through the administrative site, the main system administrator can manage theaters, venues, ads, and more. We built a custom advertising system which allows the system administrator to target ads both on a per-language and a per-venue basis. The custom advertising system allows theaters to manage custom banners, and integrate Google AdMob ads within the application.
The system administrator can set-up multiple locations under their theater brand, and assign administrators for managing each location’s presence on the application. The system administrator can also view and generate detailed graphical reports of various sets of data collected from users. We integrated the Select-A-Language application with their ticketing system to simplify the process of retrieving the latest showtime data for theater owners.
The Select-A-Language application has been successfully released in both iOS and Android app stores, and is most likely available in a theater near you.

MAd Reach
MAd Reach™ is a patent-pending location-based mobile advertising solution that helps small to mid-sized merchants “Drive Foot Traffic When It Matters Most.” We created the MAd Reach™ platform to help businesses take full-control of their digital advertising.
The ad platform allows merchants to create exclusive deals and send them to users who are signed up, nearby, and can respond. For consumers, following a merchant or a category of merchant on the MAd Reach℠ app means they know they will receive relevant offers to save money on their favorite purchases when in the area. Merchants don’t pay anything until a customer walks in the door and redeems their mobile promotion.
We developed the MAd Reach™ advertising platform for iOS and Android. Our services included strategic planning, identifying consumer and merchant insights, app development, database development, digital design and digital content development, cloud services, and creation of a secure hosting environment capable of handling massive data requirements. Working alongside our strategic partners, we currently manage the MAd Reach launch marketing plan, sales, operations, merchant services and are responsible for results measurement.
MAd Reach currently has over 3,000 merchants in the ad platform in the greater Salt Lake City and Denver areas. Thanks to the MAd Reach℠ app, consumers can find exclusive deals and offers from the merchants they love when they are nearby and can respond.

Huck It
The Huck It™ mobile game was developed for ski lovers who want to experience the thrill-seeking adventure of mastering the best snow on earth. We helped Huck It™ create and launch the first ultra-realistic 3D mobile ski game featuring both Race and Freeride modes.
Our design, animation and development teams recreated the terrain of Utah’s top resort with meticulous detail. The 3D game is not all white knuckles and puckered takeoffs—this snowy wonderland is a feast for the eyes. Players can ski through the snowy curves and towering trees, reminding them of why they live to shred.
Development of Huck It™ for iOS and Android included strategic planning, UI design, game flow, and developing the launch marketing strategy. We were involved in every step of the process, from concepting and designing the game mechanics, creating the social media plan, and enacting app store optimization (ASO) to gain downloads.
The launch marketing plan included social media and digital marketing, promotions and contests, experiential marketing events and strategic sponsorships. To date, Huck It™ has amassed over 80,000 downloads and is an influencer in the alpine ski community.

German Shepherd Lifestyle
Our client came to us with two German Shepherds bred from prestigious bloodlines and had the aspiration to become an influencer within the pet social media community. In addition, they needed a partner who could execute the day-to-day operations of the campaign.
Family is a universal theme that resonates on social media. Our client’s German Shepherds are gorgeous brothers bred from elite bloodlines, giving our client the angle necessary to develop two of the most well-known German Shepherds on social media.
The challenge laid in creating a social media strategy that would connect with and build a core audience while conveying the personality of the dogs, facilitating growth, and standing out among the crowd of other dog-themed social media accounts.
We came up with the @germanshepherdlifestyle brand along with a multi-faceted social media strategy to grow their following. We put together an interdisciplinary team and determined that Instagram would be the primary network to build a following and leverage the exposure to gradually expand into other networks.
We enacted market research to analyze the effectiveness of posts and hone in on the best visual images, posting times, sentiments, hashtags, and influencers to interact with. Using this data, we created unique strategies for Facebook, Instagram, and Youtube. Upon growing the account into an influencer within the pet Instagram space, we established partnerships with other influencers and brands.
German Shepherd Lifestyle and Training is now a premiere influencer within the pet social media sector and generating revenue through sponsorships and product placement. It is a joy to work with these two great dogs and to share their growth with social media users across the world.

Low Cost Interlock
Low Cost Interlock® offers the most reliable interlock ignition system for vehicles across the country.
As one of the largest interlock companies in America, our client required a strategic partner to solve the continuous tech-related obstacles their business faces as they expand into new markets. Low Cost Interlock® has strict protocols for sharing pertinent information with courts & monitoring authorities. Their business demands a high-availability system compliant with the latest security measures and protocols.
We were initially approached to enhance and recreate their employee dashboard that is used to facilitate their day-to-day operations. As our partnership evolved, we’ve become their central IT team, as well as an integral part of their software engineering teams. We leverage our experience and knowledge collaboratively with their engineering teams to ensure transitions and developmental roll-outs happen smoothly across all devices, websites, and software. We manage all new development projects, including multiple Android and iOS apps. We also manage all of their web hosting and created a high-availability cloud infrastructure designed for their specific needs.
We enjoy growing collaboratively with Low Cost Interlock®, a business that helps keep our roads safe and secure.

Listen Technologies
As a long-standing strategic partner of Listen Technologies, we have had the opportunity to work on various proprietary software development and programming projects, including the development of several of their listening platforms. In addition, we designed a robust cloud environment, and developed both web and mobile applications for Listen Technologies.

G3|Acoustics
G3|Acoustics LLC. develops sound engineering solutions. Their team has a combined 40+ years of product development experience from the automotive industry, accruing numerous granted and pending patents. Their portfolio of future product applications include hospitality, transportation, buildings, and marine and recreational vehicle industries.
We work with G3|Acoustics LLC. on numerous projects, including the development of a native mobile application for a nationwide restaurant chain that allows customers seated at a table to change the channel and adjust the volume of the Android OS-based entertainment device mounted to their table.
Mystic Media developers worked directly with the Raspberry Pi hardware manufacturer to determine the exact requirements of the hardware for this project. The application runs as an Android OS service, booting automatically upon device startup. It implements a kiosk mode with UI to prevent customers from exiting the app while providing a hidden method for the Admin to do so. It also monitors the external battery of each device and alerts management when a device requires attention.
Our work with G3|Acoustics LLC. contributed to an improved dining experience for patrons across the country. We look forward to continuing to innovate with G3|Acoustics LLC. in the sound engineering field.

Sperry's Moviehouse
Sperry’s Moviehouse is a 12 screen boutique theater featuring reserved first class seating and dining services. With two high-end locations in Port Huron and Holland, Sperry’s offers one of the best entertainment and dining experiences in the Michigan area.
Sperry’s needed a web development company to design a website which matches and effectively communicates the quality of the experience they offer their customers while facilitating ticket transactions through their point of sale system.
Our web developers crafted a cutting-edge, responsive parallax web design layout that displays perfectly across all devices. We worked closely with Sperry’s marketing team to ensure their branding was consistent throughout the new website, as well as in their point of sale system. Our creative and UX design teams delivered a compelling visual style designed to entice users. The Sperry’s website is optimized with the latest SEO techniques, allowing it to easily be found by their customers.
We also delivered a comprehensive content management system allowing the Sperry’s team to dynamically control content, manage users, and add new custom pages to the website without technical knowledge. Sperry’s can easily upload their latest menu and customize a sleek gallery of photos to advertise their dining services.
In order for the website to facilitate ticket sales, we worked with the company behind Sperry’s custom POS system to help them upgrade and fully integrate their system with the website. The integration enables the Sperry’s website to seamlessly display the latest showtime information and facilitate ticket transactions.
We are proud to have designed a website that is true to our client’s vision and helped them deliver top-notch entertainment experiences to their customers.

Western Line Constructors
Western Line Constructors Inc. is an effective agency through which qualified, reliable, experienced outside contractors in the construction industry from California, Wyoming, Idaho, Utah, Colorado, Nevada, and Montana can express their collective voice on issues affecting their industry.
Our client needed a web development company to deliver a state-of-the-art, dynamically-driven website to enable their organization to manage their day-to-day online needs.
We built a custom, scalable solution for Western Line Constructors Inc. featuring a cutting-edge, responsive web design layout optimized for mobile, desktop, and tablets. Our web development team optimized the website’s UX for intuitive, user-friendly navigation. The website is coded with the latest HTML & CSS technologies, backed by a robust database, and optimized with the latest SEO techniques.
The Western Line Constructors Inc. website is used in the field by its members and as the main portal for content and member management. Western Line’s members can login through the member portal, and complete a variety of functions. The website has seven different user types, each offering the user access to content specific to their login. Members can view/download safety and training materials, view safety & training seminars, register for forthcoming events, purchase tickets to events, and more. The website facilitates safe, secure online payments and integrates with Google Calendar, making event planning and ticket-purchasing easy for members. By streamlining the communication of crucial information and functions, the Western Line Constructors website enables members to get the most out of their memberships.
The system administrator has full control over the content of the website through a double password-protected admin panel. They can create new pages, control and add new events, set a pricing structure, create automated emails, and more. The Western Line Constructors website is also hosted on our secure cloud.

Peak Photo
Founded in 1989, Peak Photo is the premier action and portrait photography company of the historic Alta Ski resort in Utah. Peak Photo sells compelling visual photographs to their clients and needed a web development company to deliver a modern web design layout which would do justice to the quality of their photography.
We built Peak Photo a custom eCommerce website featuring a state-of-the-art, visually captivating, parallax scrolling design. The website safely stores their copyrighted content, displaying watermarked, low-resolution photos to the public while effectively marketing to their customer-base, and facilitating sales. Peak Photo runs their entire business through the website, including image processing, payroll, online and in-house sales. In addition to photography sales, the website includes additional products like frames, mugs, and other resort-themed paraphernalia.
During the busy ski season, Peak Photo processes thousands of images per day. In order to keep up with the pace of their business, they needed a custom system with significant image processing power. A stand-alone template photo website would not suffice. We built a powerful system that enables Peak Photo to process, display, and sell over 10,000 images per day. In addition, the system archives and stores images with a redundant back-up system.
Beyond the main website, we also built an intranet website which allows Peak Photo to display hi-resolution images within their physical location. The intranet site enables Peak Photo to advertise their high-end images within their physical location while keeping them in a secure environment.
The Peak Photo system is a major component of their business, facilitating sales both online and in-house. We are delighted to have contributed to their sustained success as an elite on-mountain photography company.

PonyEx
PonyEx is on a mission to provide the right size vehicle for any local delivery– the same day, cost-effectively with record speeds. Their drivers are available day or night to move items big or small ranging from autoparts and building materials for small businesses to e-commerce goods and groceries.
PonyEx hired us to design a backend and consumer-facing app and website for their rollout in the Utah market with the goal of delivering on demand deliveries with unprecedented ease and speed. As we worked through the discovery phase, we identified solutions to improve the platform, such as adding functionality to create orders with multiple stops, as well as future developmental iterations that will provide cost efficiencies.
We built native mobile applications for iOS and Android that manage the shipping journey, from scheduling a delivery to order tracking. Customers can connect with drivers within their proximity as well as request specific favorite drivers based on previous orders. A variety of secure payment options make the payment experience user-friendly and quick.
The mobile-friendly web app uses the most advanced responsive code and database technologies to enable drivers and customers to easily create accounts in a secure environment and access core functions via their web browser, such as placing orders and editing their account information.
Content on the PonyEx platform is dynamically-driven through a custom Content Management System (CMS) and secure administration panel. The CMS enables PonyEx to manage content on the site and their day-to-day operations. The administration panel seamlessly synchronizes with our Client’s accounting software.
Since the launch, PonyEx’s business clients are increasing their customer satisfaction by meeting their customer’s immediate shipping needs, and individual clients are easily getting all of those little pickups delivered to them in as little as two hours.

Won-Door
Won-Door Corporation is known worldwide within the fire protection industry for pioneering the development of the first accordion type, fire rated horizontal sliding door – the FireGuard. Their clients include the University of Utah, AMC, Facebook, The Pentagon, TWA Hotel at JFK, Goldman Sachs, and Nordstrom.
Won-Door installers use a proprietary hardware device to configure and install their fire doors to provide maximum safety. Won-Door needed to replace the current hardware device so that installers can complete functions from a state-of-the-art, modern, and conversant iOS interface. Mystic Media was brought onboard to build a new iOS-based application for their installers, optimized for both the iPhone and iPad.
We kicked off the project by working with our Client’s engineering team to understand the current functions, limitations, and functionality of the existing hardware to recommend improvements.
We built a custom tool that installers can use with peace of mind through a user-friendly interface. The software equips installers with the ability to complete all commands from their previous hardware and configure the settings of the door.
Mystic Media engineers built a double-password protected backend administrative website which enables our Client to complete critical administrative functions, including assigning installers to tiers and viewing diagnostic data. It was critical that we created different access levels with different permissions to ensure that installers can only access functions that they are qualified to control. Our Client can also use the backend site to rescind permissions and manually clear user data when devices are broken for added data security.
We are honored that Won-Door entrusted such an important project in our hands to enhance fire safety in universities and institutions, schools, hospitals, and businesses across the globe.

Speech Racer
Speech Racer is a speech therapy application designed as a reinforcement tool for children and youth who struggle to pronounce the /r/ sound. Specifically, the app breaks down and analyzes the quality of the spoken /r/ to help users improve their pronunciation skills over time.
The Speech Racer therapy app features over 300 flash cards and 4 unique game modes that help users efficiently and accurately improve their speaking. Users receive immediate feedback for the progression of their language skills with color-coded encouragement prompts indicated by: Red (needs improvement), Yellow (almost there) and Green (proficient) score.
Our partnership with Speech Racer included the development of two custom iOS apps, a paid and a lite version, with unique functionality requirements.
We also modified and improved upon their pre-existing /r/ sound algorithms, written in the C programming language, ultimately improving the apps’ usability. In collaboration with Speech Racer, our team consulted on the launch marketing plan strategy, the PC and desktop versions of the app, and provided insights on current market trends.

Biowave
BioWaveGO is an ultra-effective, non-opioid, wearable, FDA-cleared device created to block pain at the source — without a prescription. BioWaveGO’s patented pain-blocking technology delivers therapeutic electrical impulses through the skin to prevent pain signals from reaching the brain.
We partnered with the BioWave engineering team to create BioWaveGO, an iOS- and Android-compatible mobile app. The BioWaveGO app allows patients to control their BioWaveGO device and track key session data such as the level of intensity, the date/time/duration of their session, and pre- and post-treatment pain levels.
In addition to the development of the BioWaveGO app, we created a streamlined content management system that allows BioWave system administrators to customize and edit content on the app, without requiring any coding knowledge. We also created a secure, HIPAA-compliant hosting environment in our Cloud to safely store all of our client’s sensitive data.
We are proud to collaborate with a company that is leading the way to the future of pain management solutions with a safe, non-opioid alternative.

Bean There App
Bean Trailer is a Salt Lake City-based manufacturer of off-road trailers that marries modern amenities with the classic teardrop trailer design. Since 2017, Bean Trailer has built a community of outdoor enthusiasts who are passionate about sharing their off-road traveling experiences.
Bean Trailer approached Mystic Media to become a part of their internal tech team to develop the Bean There Camping Android and iOS application. The task was to create a proprietary app that would be a campsite destination resource. Ultimately we wanted to leverage the feeling of pride and adventure a Bean Trailer owner feels when they hit the road to create Bean Trailer fans.
We created a comprehensive campsite database and social network exclusively available to Bean Trailer customers. The application includes interactive social features, allowing users to search for their next big adventure as well as share their past travels.
While the Bean Trailer branding team can populate campsite data, the majority of the tips, tricks, and recommendations are added by Bean Trailer owners. Each campsite listing brings to life the campsite experience from visitors, including amenities and reviews. Seamless map navigation inspires the user to hit the road with confidence.
Our designers worked with the brand’s internal creative team to make sure that the visual expression of the app was consistent with current Bean Trailer marketing communications. Also, knowing that there can be spotty WiFi service at campgrounds, we developed a creative solution to use the app both on and offline.
Now Bean Trailer enthusiasts can hit the road in the know equipped with peer-generated recommendations for the best campsites in the country.
Click the links below to view the Bean There Camping application in the app stores.
https://apps.apple.com/in/app/bean-there-camping/id1598634935
https://play.google.com/store/apps/details?id=com.beanthereapp

Novva Data Center
Novva is Utah’s largest hyper-scale data center spanning over 1.5 million square feet. In addition to their Utah and Colorado Springs campus, Novva provides wholesale and multi-tenant data center services to local, national, and international clients.
Novva services enterprise B2B and B2C clients who entrust them with their vital infrastructure. Novva provides safe, effective, premium data center services, while servicing new requests and addressing technical issues.
Novva came to us looking for a development partner to consult and create a customer support portal from the ground up. We serve as an extension of Novva’s existing in-house IT team, building a state-of-the-art support portal which manages all of Novva's core customer interactions. The platform uses an intuitive design to enable customers to monitor their information while securely facilitating communication with their support teams. In addition, it streamlines all internal employee communications.
Novva required more than a stock ticket system to service their clients. Our team conducted a thorough needs analysis, speaking with key stakeholders and users to identify pain points. After developing the architecture for the custom portal, we followed Novva’s existing brand guide to design a UI consistent with Novva’s corporate branding and UX optimized for efficiency on mobile and desktop devices.
Now customers can log into the portal, monitor their infrastructure, and stay on top of any updates or issues in real-time. The platform also streamlines key business processes for Novva, removing internal friction points for employees and clients.
The Novva customer portal is a scalable solution that can be modified and built upon to easily allow for future updates, saving time and maximizing our client’s development budget.
Reviews
the project
iOS Dev for Sliding Fire Door Manufacturer
''The project manager has been easy to communicate with.''
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am in research and development of accordion folding fire doors and controllers.
For what projects/services did your company hire Mystic Media, and what were your goals?
We wanted an iOS application that could replace our custom field setup tool used to install our fire door controllers.
How did you select this vendor and what were the deciding factors?
Online reviews for my area showed they were a top rated company. We met with them and liked their past experience and confidence in being able to supply what we needed.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The scope of the work was to duplicate the functions of the custom set up tool and add functionality to collect job specific information about the setups that were done in the process of the install.
How many resources from the vendor's team worked with you, and what were their positions?
We worked with a project manager who assigned the work out to various others as needed. We never discussed the total number of people that he involved.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
So far the app has not been officially released. All beta testing is looking good. We are having more issues with Apple and being able to setup an Enterprise account than anything else, otherwise, we would have released the app by now.
Describe their project management style, including communication tools and timeliness.
The project manager is easy to communicate with and he provided a web interface for feedback so that all involved in the development and testing knew what was happening. Additionally, he made at least weekly phone or personal contact to review the project with me.
What did you find most impressive or unique about this company?
They quickly got the user interface up and most of the functions done for which I was very pleased. The communication between the app and the door controller is with hexadecimal commands. When there were issues our engineers that developed the custom tool were able to spot issues and clarify command structure to their development team in a timely manner
Are there any areas for improvement or something they could have done differently?
They could have tested functionality more closely at the beginning. We eventually prepared a software integrity form so that they were testing the same way that we were testing.
the project
Game Development for Gaming Company
"Mystic Media has been a very easy company to work with."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Managing member of IRL Games. We are located in northern Utah.
For what projects/services did your company hire Mystic Media, and what were your goals?
We had a prototyped idea of game/ social platform that we had taken as far as our abilities could. We needed help not only with the development stage of the process but also determining device capabilities to set our expectations for the software. Turns out we needed even more than that.
How did you select this vendor and what were the deciding factors?
Mystic was able to quickly determine the viability of the prototype and provide a very clear and reasonable estimate of the services requested. This along with their experience in the type of hardware and GPS function we were looking to utilize made our decision very easy.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had an initial meeting to go over the project in detail. After the project was green-lighted, we were wrapped into Mystics management software where we had access to all information relevant to our project. From billing and payments to web and mobile development tickets, accessing information and organizing communication have been a pleasure.
The process was started with a master development “Bible” that was assembled with our input to clearly lay out the scope of work. Once complete, the wireframe was started and this was where we got to see the type of creative Mystic was capable of. They took the very rough drawings of our ideas and created a beautiful and clean UI that far exceeded our expectations. Once the wireframe was established we moved into programming.
The project is unique and came with many challenges that could only be addressed as we found them. Through multiple rounds of development, testing, brainstorming, and problem solving, we have taken on each challenge as a team and the results have been great. The project is coming together and the product is shaping up to be world-class!
How many resources from the vendor's team worked with you, and what were their positions?
The process has been smooth and the multiple resources utilized seemed to be administered at just the right times to keep it that way. Unfortunately with the COVID-19 restrictions on interactions, we haven’t been able to meet the individual faces behind these resources but their impact was felt nonetheless. Project management, user engagement creative, artwork, software development, and quality control all have been noticed and we are appreciative of the quality work they each have done.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The outcomes at this point are only measurable by Mystic seeming to exceed our expectations at each step. We are hopeful to have measurable outcomes of the project through industry reception to share within a few months.
Describe their project management style, including communication tools and timeliness.
Mystics project management style has been very inclusive of our input and is highlighted by the ever-present access to their software. It’s great to have this available for communication and review of where we are with the process. Communication has been key with this project and Mystic is always available. Never once have we felt ignored or lacking information. This has been a very noticeable quality.
What did you find most impressive or unique about this company?
Mystic Media has been a very easy company to work with. Straight forward, overly helpful, and extremely capable. They have made what could have been a very frustrating project into a pleasure.
Are there any areas for improvement or something they could have done differently?
I struggle here because the only thing that could have made the process better would have been in-person meetings but this had absolutely nothing to do with Mystic and everything to do with the unfortunate timing of the project. I communicate best in person and truly enjoy that interaction. This being said, Mystic more than made up for the COVID disconnect through their prompt communication and unquestionable willingness to take any time necessary to make sure we were on the same page. I thank them for this in particular.
the project
Web & App Dev for On-Demand Delivery Service Company
"They took on a very large undertaking and were able to exceed our expectations in several areas."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the COO of PonyEx, an on-demand delivery service.
For what projects/services did your company hire Mystic Media, and what were your goals?
We hired Mystic to create our on-demand delivery platform. They created our website, customer and driver dashboards, and app platform where we can allow users to request deliveries from independent contractor drivers.
How did you select this vendor and what were the deciding factors?
We selected Mystic based on their vision for the company, their use of scoping the entire project instead of an hourly rate, and their past work.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had several meetings where we scoped out the project. As we went, we worked together to create a wireframe for the project, the API integration of the driver side of the app, and the ordering process available both in-app and via a web browser.
How many resources from the vendor's team worked with you, and what were their positions?
A head developer was assigned to our team whom we worked closely with. Our CEO also had regular meetings with the head of Mystic to discuss big picture ideas.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We were originally quoted 120 days for the project, however, the entire project took just under a year. As we got into the project, we realized that the scope was much greater than anticipated. Mystic was awesome in working with our greater scope and completed the project in a timely way, especially considering the expanded functionality we required and additional change orders that came to light after the project began.
We were overall impressed with Mystic's work. They took on a very large undertaking and were able to exceed our expectations in several areas. There were a few minor areas like a steep learning curve for us as non-tech individuals and minor proofreading issues, but overall, the quality of work exceeded our expectations.
Describe their project management style, including communication tools and timeliness.
The project manager was easy to communicate with and by and large timely with responses. We had some initial miscommunication with the design aspect of the application, but as we further discussed the project, these were quickly resolved and we were able to create the end-product we had envisioned. There was a bit of a learning curve as we had no background in tech before this project, but we were able to learn what we needed from the app and Mystic was able to adapt to explaining to us what was needed from a laypersons point of view.
What did you find most impressive or unique about this company?
We were impressed by Mystic Media's identify the project's scope and fulfill every aspect of our requirements. We were impressed with their non-tech user friendly backend for us to use to make changes as needed to the ordering process. We also were impressed with Mystic's driver and customer dashboards they created as well as their implementation of our request to favorite a driver which required a lot of coding work.
I would recommend Mystic Media, especially to individuals with some background in app development. After working with Mystic for a year, I believe we have both grown in our communication skills and would cause me to refer Mystic to anyone who has a need to create an app or web service.
Are there any areas for improvement or something they could have done differently?
Ideally, Mystic could help educate their customers at the outset without a tech background regarding design options, the most cost-efficient options, or out-of-the-box ideas that a new customer may never think of, and more detailed understanding of the tech behind the product they are creating. We eventually obtained all of the needed information, it just would have been a little easier to have more information upfront that is easily understandable with no tech background. We also ran into some grammar issues in the final product that could have used some additional proofreading, but this was a minor issue. Overall, the issues we ran into were quickly resolved and did not affect the end-product.
the project
B2B App & Web Page for CBD Company
"The knowledge and skill are there but the best part has been their innovative collaboration with us and our partners."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Beehive Buds CBD. This company is a woman-owned small business centered around their motto, Community Healing Community. This company provides CBD and other natural healing products essential for pain relief, anxiety, insomnia, depression, etc.
All the products used are from heavily vetted growers and processors which allows the products to be free of solvents, additives, or anything not designed for human consumption. This company focuses a lot on affordable products, community events, giveaways & fundraisers. I am the owner.
For what projects/services did your company hire Mystic Media?
Mystic media was hired to provide a B2B application and web page that integrates to a B2B2C.
What were your goals for this project?
To develop technology that can allow us to have a online store, live inventory, geofencing and a total report system. To develop a functional app and webpage that can be updated simultaneously.
How did you select Mystic Media?
Word of mouth referral.
Describe the project in detail.
Skin and customize turn key operation for mobile app, affiliate software and mobile delivery tracking and reporting. .
What was the team composition?
During my time with mystic media I was working diligently and efficiently through this project with only 2 points of contact only and at different times. Both were very effective and consistent.
Can you share any outcomes from the project that demonstrate progress or success?
We now have an online store that directly links up to our mobile app and updates seamlessly. We have a live inventory and tracking system for our products and have an easy and effective interface to work with businesses, consumers, and affiliates. We have reports that are generated from inputs that make accounting a breeze.
How effective was the workflow between your team and theirs?
Great! I was able to upload pictures or describe what I wanted and they were quick to adjust changes until things were just right.
What did you find most impressive about this company?
The knowledge and skill are there but the best part has been their innovative collaboration with us and our partners.
the project
Digital Marketing for Instagram Account
"I would definitely recommend Mystic Media for future work!"
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I manage an Instagram page. We are a Salt Lake City-based Instagram account that focuses on capturing the life of two German Shepherds.
As a Team Manager, I make final decisions and gather most of the visual content for the account.
For what projects/services did your company hire Mystic Media?
We hired Mystic Media to create a digital marketing plan to grow our social media following on Instagram, Youtube, Twitter, and more. Mystic Media performs the following services for us on an ongoing basis:
- Social Media Marketing
- Content Marketing
- Influencer Marketing
- Digital Strategy
- Promotional Video Production
What were your goals for this project?
We hired Mystic Media to grow our social media audience to the point where we would be considered an Influencer and could ultimately monetize the account through sponsorships and strategic partnerships.
How did you select Mystic Media?
I was referred by a colleague. We decided to hire them because they are experienced, offered a variety of services, and understood and connected with our brand. We had a feeling that they could translate our brand effectively into a social account.
Describe the scope of their work in detail.
In order to build our German Shepherd-themed social media accounts into a social media influencer, Mystic Media employed a variety of digital, content, and social media marketing tactics, including:
- Developing a content strategy
- Managing content acquisition
- Interacting with influencers
- Growing our following
- Follower management
- Conducting analytics and presenting analysis
- Researching hashtags to expand the reach
- Identifying influencers and potential partnerships
- Acquiring and managing sponsorships
What was the team composition?
The team consists of four members of Mystic’s marketing team, including a project manager, a graphic designer, and a full-time social media manager.
Can you share any outcomes from the project that demonstrate progress or success?
Mystic Media has grown our social media presence to over 12.8K followers. We have partnered with over 10 companies, receiving products and compensation for sponsored posts.
We are one of the up-and-coming influencers in the pet Instagram space and look forward to continued growth and success working with Mystic.
How effective was the workflow between your team and theirs?
Mystic Media uses its custom project management system which streamlines communications. Posts on the project management system are organized by subject into different “tickets”, which was helpful for tracking communications.
Mystic Media’s employees always reply in a timely manner. We work with a Project Manager as our central point of contact who relays our communications to the team. We sometimes have other members of the team in on meetings and calls.
What did you find most impressive about this company?
Mystic Media is a pleasure to work with. Everyone we worked with was very professional and easy to communicate with.
They strived to achieve everything that we threw at them. I would definitely recommend Mystic Media for future work!
Are there any areas for improvement?
No, we continue to be very impressed by their results.
the project
Web Dev for Skiing Photography Company
“I can send in a ticket, and whether it’s a low, medium, or high priority, they get back to me quickly.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the owner of Peak Photo Alta. It’s a photography business based at Alta Ski Resort.
What challenge were you trying to address with Mystic Media?
We were solely a brick and mortar store, but we wanted to offer internet sales.
What was the scope of their involvement?
They built a website for us to display and sell our images. They built the site from scratch and did everything on the back- and frontend.
What is the team composition?
I normally work with Chris (President & CEO). He would then distribute some of the work to his employees, but I was always in contact with him.
How did you come to work with Mystic Media?
I knew Chris before he started Mystic Media because he worked at the same ski resort as me. I was comfortable working with someone who was familiar with my particular business.
How much have you invested with them?
We’ve probably spent between $30,000–$40,000 sine we started working with them. The last website cost about $20,000 and then we spent a little more on additional features.
What is the status of this engagement?
We started working with them in June 2003 and our partnership is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
About 80% of our sales are digital now, whereas it was nonexistent before.
How did Mystic Media perform from a project management standpoint?
It was great. They took my input and morphed it into what we needed. They were open-minded and cooperative.
I communicate with them through a ticket system.
What did you find most impressive about them?
I can send in a ticket, and whether it’s a low, medium, or high priority, they get back to me quickly. They’re available by phone as well. That’s key. I always know who I’m talking to. It’s more personal.
Are there any areas they could improve?
I’m not sure there is.
Do you have any advice for potential customers?
Do your homework and know what you need. When you present that. Mystic Media can give great advice.
the project
Hardware Integration for Sound Engineering Solutions Firm
"Response times are almost always prompt."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the chief engineer of our company which is small startup located in West Michigan.
For what projects/services did your company hire Mystic Media, and what were your goals?
We hired Mystic Media to scout for hardware required to integrate a 3rd party software library. Once the hardware was defined Mystic Media developed and integrate the 3rd party software to work on the proof of concept hardware.
How did you select this vendor and what were the deciding factors?
Our 3rd party software vendor recommended we work with Mystic Media as they had a good working relationship with Mystic Media. Mystic Media knew the 3rd parties libraries and would allow us to save significant development time.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Define a hardware platform, develop a software solution for that platform, work with 3rd party vendors to integrate their libraries. Platform was based on RaspberryPi running AndroidThings as well as stock Android on a phone (acting as a UI in a 'kiosk' mode).
How many people from the vendor's team worked with you, and what were their positions?
We only had one point of contact, the owner of the company. We occasional would get looped in with one of the head developers but that was rare.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
System solution was completed for a customer demo. Customers have been happy with performance and end users are able to easily operate the UI. COVID has stopped our user trials for now but we fully expect continued positive success.
Describe their project management style, including communication tools and timeliness.
Mystic uses an online help system for any questions and billing. Many times I submit input, questions or feedback and I get a direct call from our POC at Mystic. The online tool is great because it keeps a history of communications in one place without the need to filter through email inboxes. Response times are almost always prompt.
What did you find most impressive or unique about this company?
It was unique to us that we only communicated with the owner. We would have liked to communicate with the more of the team as I this might have improved some issues with interpretation of requests.
Are there any areas for improvement or something they could have done differently?
Nothing comes to mind that is not already mentioned previously.
the project
E-Commerce Dev for Burn Barrel Company
"Mystic has an intelligent team."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the founder and owner of a company that replaces burn barrels for complete incineration.
What challenge were you trying to address with Mystic Media?
I started my company in 1999. At that point, I worked with one developer who didn’t help me too much. My advertising focused on magazines and newspapers, and my website was just used to share information.
What was the scope of their involvement?
Mystic Media built my whole e-commerce website from scratch. He implemented a feature that allows me to gather reports. My team and I took photos that Chris (President & CEO) used on the website. He also took photos and videos to upload. We also accumulated testimonials to showcase on the platform.
What is the team composition?
I worked with Chris, which I appreciated; I like to work directly with company owners.
How did you come to work with Mystic Media?
My son knew Chris and connected us.
How much have you invested with them?
We paid a fair monthly charge.
What is the status of this engagement?
We began our partnership in 2004, which lasted until April 2019. When I moved, I changed vendors.
What evidence can you share that demonstrates the impact of the engagement?
Chris built a beautiful website. It was perfect, so I had no complaints. The product featured the necessary information and completed orders. It’s the best website that I’ve had.
When I switched service providers, I had to transition to using another website. The new platform doesn’t complete orders. If I could, I would make a change back to the website that Chris built. The new site looks good, but it doesn’t have the internal workings that Mystic created for me.
How did Mystic Media perform from a project management standpoint?
We mainly communicated by phone or email. Mystic took over the website and handled the project. Chris did an excellent job, so I don’t have any complaints.
What did you find most impressive about them?
Mystic has an intelligent team. The partnership was amazing. I don’t have a lot of experience with web development agencies, but so far, Chris is the best.
Are there any areas they could improve?
No, I recommend working with Chris. We had no problems.
Do you have any advice for potential customers?
I run my business and have supply chain partners including Chris. To run my business, I listen to him and my other supply chain heads. That’s why we continue to move forward.
Be straightforward, and you’ll get what you want. If Chris can do it, he’ll tell you.
the project
Dev & Marketing for Merchant-Based Marketing Company
"They are respectful, creative and work well under pressure."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I work for the MAd Reach Mobile Advertising Platform. We are a Salt Lake City-based company that runs a mobile application and website which allows local merchants, restaurants, retailers, and more to send geolocation-based, time-sensitive offers to consumers near them. As a Merchant Manager, I met with potential merchants, introduced them to the system, demonstrated its patented features, and stay in contact to consult on how to use it effectively.
For what projects/services did your company hire Mystic Media?
We hired Mystic Media to enact a number of services for our geolocation marketing solution MAd Reach, including:
- iOS & Android Mobile App Development
- Web Development
- Social Media Marketing
- Experiential Marketing
- Database Development
- ECRM
- Promotional Videos
What were your goals for this project?
We wanted to build a best-in-class geolocation app to help launch our company, as well as a front-end website, an admin website for the app, and a plan of attack for an extensive marketing campaign.
How did you select this vendor?
One of our employees was referred to Mystic Media and set-up a meeting. After meeting with several candidates, we elected to partner with them because of their experience and the amount of services they could offer as a tech company with teams of web and mobile developers and as strategic advisors.
Describe the project and the services they provided in detail.
Mystic Media helped us build the MAd Reach Mobile Advertising Solution from the ground up. Their services spanned numerous fields, from tech, to marketing & creative.
- Programming the Mobile App: Mystic Media designed and programmed our state-of-the-art geolocation application for iOS and Android operating systems.
- Web Development: They created both a front-end website for our company and a back-end admin website for merchants to manage their presence on our platform
- Market Research: Their team researched the geolocation marketing space to understand our competitors and how our product can stand out.
- Technical and Marketing Strategy: Mystic Media consulted on the conceptual development of the app and helped put together an extensive marketing strategy to get it out to users.
- Outreach to Find Consultants: Mystic Media found a marketing partner to consult on the development of our marketing strategy. Graphic Design - Promotional Video Production
- App Store Optimization
- Social Media Marketing
- Experiential Marketing
- Database Development
- ECRM
What was the team composition?
The team was composed of two separate marketing companies consulting, Chris the CEO, Mystic’s programming team of over 25 people, three project managers, two interns, a social media manager and a full-time MAd Reach project manager. All in all, the team consisted of around 45 people.
Can you share any information that demonstrates the impact that this project has had on your business?
The MAd Reach Mobile Advertising Solution is a staple tool of the Salt Lake City food scene. We currently have just shy of 60,000 merchants and 10,000 customers on the app, all in the Salt Lake City area. We are currently forming our plan of attack to expand to more markets.
How was project management arranged and how effective was it?
Mystic Media uses a custom project management system that makes it easy to communicate with them and for messages to disseminate across their teams accordingly. There were several different teams whom we’d interface with, reflected on various “Tickets” on their project management system.
For Marketing, we worked with the CEO of Mystic Media, the CEO of their sister marketing company, and an outside marketing company. Together, we came up with a comprehensive marketing strategy. For the development of the application, we interchangeably worked with three separate project managers concurrently managing iOS, Android, and web development teams.
The three project managers from Mystic were extremely responsive and we were always able to get in touch with at least one of them who’d answer our questions and disseminate our requests accordingly. The result of the project management process was a cutting-edge app developed within the agreed upon timeline. Mystic was always very flexible and worked with us to develop enhancements and items requested beyond the initial scope of work.
What did you find most impressive about this company?
Mystic Media was extremely professional and were able to manage to keep numerous concurrent projects on schedule because of the size of their team. They are respectful, creative and work well under pressure. We were impressed at every juncture of the process.
Are there any areas for improvement?
No.
the project
Outsourced Development for Hemp Delivery SaaS Product
"Hands down, they're the most organized, intelligent, dedicated, and motivated group I've worked with."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Founder at Legendary Flowers and Appinabox.app, a SaaS and Hemp consulting company. We provide Cultivation Strategy and B2B and B2C Seed-2-Sale app & platform for wholesale distribution and Retail Delivery Services.
For what projects/services did your company hire Mystic Media?
We initially developed a Delivery app that would ensure customers got products faster and would allow for up-sell at the point of delivery. We developed an additional wholesale/marketplace platform for track and trace distribution.
What were your goals for this project?
Our goal was to give the consumers a shopping experience unlike any other where they could get more, faster and reduce the overall product return rate.
We did this by developing an innovate system with Mystic that allows for up-sell and cross-sell at the point of delivery. Any potential return is addressed immediately on the spot with the added benefit of potential increased ticket sales.
How did you select this vendor?
I was lucky enough to be referred to Mystic Media. Their work with a friends project was impressive and I needed a team that could make my tech vision a reality; Mystic delivered, big time.
Describe the project and the services they provided in detail.
They were incredibly accommodating and patient with my wants, needs and desires. There were numerous meetings in the war room to road map the projects followed by a detailed strategic plans followed by precision execution.
They went macro; there was no stone left unturned. They delivered a product that exceeded my expectations; that's difficult to do and that's why I went back for more.
What was the team composition?
Mystic was the most thorough and well organized company I've ever worked with; period. Mike, Mike and Chris were there every step of the way, explaining and providing the Who, What, When, Where, Why, and especially, the How.
Can you share any information that demonstrates the impact that this project has had on your business?
Work with Mystic continues as we have multiple companies currently using our software for their Delivery business and Wholesale Ag needs.
The support I've received from Mystic throughout has been NEXT LEVEL. They've treated me and my project as if it were their own. The ground work has now been laid and we're incredibly excited for growth in 2020!
How was project management arranged and how effective was it?
If I could put the Mystic team to work in my industry, they would take it over. Hands down, they're the most organized, intelligent, dedicated, and motivated group I've worked with.
What did you find most impressive about this company?
Communication, Communication, Communication.
Are there any areas for improvement?
Once you've worked with Mystic, you won't want to work with anyone else. They really make it happen.
The app has yet to be released, but the beta test results have been promising. Mystic Media leads a smooth workflow, providing updates and feedback on a regular basis. They deliver quality services in a timely manner and are quick to spot and solve issues.