My Personal Marketer

Introduce your business and what you do there.

My company is One Call Heating and Air, and I’m the owner.

What challenge were you trying to address with My Personal Marketer?

We were using a high-tech, national firm as an advertising agency who wasn't meeting our expectations, despite us spending a lot of money. Wrenn (Owner) gave me a call out of the blue one day, and after I saw his plan I signed with them.

What was the scope of their involvement?

Wrenn built a completely new site for us and optimized it. Since then, they’ve been doing Facebook advertising.

What is the team composition?

Wrenn is my main go-to.

How did you come to work with My Personal Marketer?

I was doubtful in our initial call since I get a lot of calls from people telling us what they’ll be able to do with me. I gave him a hard time, drilling him, and he suggested he come by since we were both local. I asked him to show me something I hadn’t seen before and he followed through. He showed me exactly what he was going to do and how he was going to do it.

How much have you invested with them?

We’re spending about $2,500 per month.

What is the status of this engagement?

We’ve been working together since April 2020.

What evidence can you share that demonstrates the impact of the engagement?

We had more calls in May than we had from January to April with our previous company. We can’t do anything without opportunities and he’s created opportunities for us. A lot of companies like to compare their success based on your ROI, but I told Wrenn he’s only responsible for the calls we receive. It’s our job internally to produce the dollar numbers.

How did My Personal Marketer perform from a project management standpoint?

He’s been following-up with the calls coming through, monitoring them to ensure they were actual leads. This has helped him identify several short-falls with our after-hours call center, and you don’t get that from other vendors.

What did you find most impressive about them?

In my experience, other, larger companies take data and skew it to make it look like they’re doing a great job, and it’s only when you peel back the onion that 10% of what you’re spending is bringing 90% of the calls, and 90% of what you’re spending is wasted. My Personal Marketer isn’t like that at all. Wrenn didn’t take any time. He went straight to work and got results.

Are there any areas they could improve?

I wish I could give some criticism but I really can’t. If there was anything it’s that he keeps you updated too much.

Do you have any advice for potential customers?

The biggest thing is to give them an opportunity.

Introduce your business and what you do there.

I’m the CEO of My CBDistillery, a CBD [Cannabidiol] company selling isolates in slab and powder form. We distill CBD to its purest form for people who want to infuse the product into either edible products or oils for medical use. People claim it helps with their arthritis and general pain.

What challenge were you trying to address with World Star SEO?

We didn’t know much about the business side, and we also didn’t have a website. We were working directly with partners in the Denver area and realized a website could help us make more money by selling smaller quantities.

I had a good budget built up from the word-of-mouth operations, and I thought a website would be a better investment than a billboard. We used to pay $5,000 a month for a billboard posting, and because it was in a good area, it supposedly had a high number of impressions. However, we only got a couple of jobs from it. We decided a website would allow us to put our product directly in front of our customer base.

What was the scope of their involvement?

World Star developed our website and is providing SEO and social media services on Instagram, Facebook, and Snapchat.

What is the team dynamic?

I’ve only worked directly with Wrenn [Founder, World Star SEO]. He acts as the face of the company, but he has other people working on his team as well.

How did you come to work with World Star SEO?

I met Wrenn in Colorado, and we talked about his company and what he could do for us. I called him a month later, and he’s been helping us ever since. I’d talked to SEO companies before, but World Star was the only one I met with. Wrenn provided me with visual proof of everything I needed to know, which allowed for a certain transparency that made me feel confident in his work.

How much have you invested with them?

I initially made a $3,000 down payment, since I wanted to get the site running as fast as possible. I’ve paid an additional $1,500 per month, with a total of about $7,500 so far.

What is the status of this engagement?

We started working with them at the end of May 2017, and the collaboration is currently ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We’ve started seeing some good results in the past month. Our original Facebook and Instagram presence garnered around 100 visitors per week. At the end of July, I started seeing close to 200 people per week, and, more recently, it’s been getting closer to 400. Many of them told us they found us through Google and Instagram.

We’ve been making a lot of sales, but we also have referrals. Not everything has come from World Star’s work, but the majority has. There were $15,000 in sales last month, and we’re looking at $16,000 for this month so far. It’s definitely been a great investment for me because I’m making 10 times what I’m investing.

How did World Star SEO perform from a project management standpoint?

Wrenn gave me his plan before we even started, and he’s since shown me accurate progress and results every month. If I have a question, he answers it within 12 hours. I have nothing to complain about.

What did you find most impressive about them?

They looked into my specific problems instead of giving me an out-of-the-box solution. Wrenn has worked hard to ensure he’s providing results for me and my specific needs. He was knowledgeable about my business, but still offered me the independence of implementing the work myself. However, I was already too busy.

World Star has been the best out of the many companies I’ve worked with in trying to increase my customer base. When people have ask how I’ve progressed so quickly while paying less for similar services, I refer them to World Star. 

Are there any areas they could improve?

No. I’ve received more from them than I have with any other third-party company. They’ve done well.

Do you have any advice for future clients of theirs?

If anyone reading this review is looking to work with World Star, they should meet with Wrenn in person. He invested a lot of time in talking to me to make sure everything was on track, so I’m happy.