An elevated state of design
A Melbourne based agency where design is our Muse.
MUSE is committed to establishing a brand reputation through innovative digital strategy and
transformation, cultivating user experiences that stand parallel to an ever-changing world full
of infinite possibilities.
Muse. An elevated state of design.
Focus
Recommended Providers
Portfolio
Travel Connect App and Web Design
The process included branding-visual designs, mapping the customer journey and Personas. Furthermore, User flows were created and then wireframing was done. The final designs including illustration, visual language and assets for iOS and Android were delivered.
Sweet Leilani Cosmetics
Sweet Leilani wanted a packaging uplift. Their previous packaging was not resonating with the target audience. After conducting a test survey, craft paper and bamboo textured tube and dropper bottles were created to serve environmental and vegan free claims. The brand required a brand language and tone of voice across social and print media. The purple shade used across all products was kept the same and a secondary palette was introduced.
Pepsi Co-Aquafina Ad
Worked with Pepsi Co on a commercial for their water bottle company, Aquafina. From storyboarding to Final Animation, we worked with Evolutionaire studios to provide the final quality animation.
Finesse Packaging Design
Finesse given the name wanted to encapsulate modern minimalism in their packaging targeting a high-end consumer market. Muse created bottle designs and packaging labels along with complete brand development for the company.
Playpal
Muse joined heads together with some amazing development teams across Europe and USA to build Playpal's concept, ideation and MVP. We were able to Design the product to be a platform that integrates seamlessly with multiple IoT devices including Apple Watch, Fitbit Trackers and Fitbit Versa.
Reviews
the project
Branding & UI/UX Design for Mental Health Mobile App
“I was really impressed with Muse’s ability to adapt to our needs.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am the CTO of a digital mental health company with a platform that provides digital solutions for various mental health issues, including stress, anxiety, and PTSD.
What challenge were you trying to address with Muse?
We needed a company to rebrand our cross-platform mobile app and make the UI more user-friendly and intuitive.
What was the scope of their involvement?
Muse completely redesigned our UI and user flow based on user feedback we’d collected over the years. Their team also contributed their own experience and provided our team with feedback on the existing app. Muse reworked every step users take throughout the app to complete mental health treatment sessions. After that development work, Muse’s team applied a rebranding proposal they’d developed to the UI. That included updating our company name and redoing our logo, color palette, and iconography.
What is the team composition?
I worked with Sana (Studio Director).
How did you come to work with Muse?
I found Muse on Upwork, and Sana’s creative style matched what we wanted and she seemed to understand our design process struggles. Also, during our interview with Muse, they presented the issues we were facing and presented comprehensive design solutions to fix them. After conducting several interviews with other companies, we decided to hire Muse.
How much have you invested with them?
We invested $8,500 with Muse.
What is the status of this engagement?
This project with Muse was from November 2021–February 2022.
What evidence can you share that demonstrates the impact of the engagement?
Muse completely understood our market and implemented design solutions that suited our user base. Their team ensured that our app perfectly represented our company.
How did Muse perform from a project management standpoint?
Muse had great project management and was very accommodating. They set clear expectations and followed through on them. We used Slack to communicate because it was efficient for the small team working on the project.
What did you find most impressive about them?
I was really impressed with Muse’s ability to adapt to our needs. In the past, we had bad experiences with designers who stuck to their own style and weren't motivated to accommodate the client’s needs. Muse wasn’t like that at all — they designed what we needed, but still made it visually attractive to appeal to our users. It was clear that their team was creative and experienced, but they also knew how to incorporate all of that into their client’s company vision.
Are there any areas they could improve?
I can’t think of anything for Muse to improve.
Do you have any advice for potential customers?
I’d advise customers to be transparent with Muse about their needs — successful partnerships with Muse are based on collaboration and constructive feedback.
the project
Design Services & Workshop for Web & Mobile Apps Developer
"They provide quality work."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the CEO of HYFATech. We create and evovle web and mobile apps, marketing websites, two-sided platforms through branding, web design, UX/UI design & app development.
For what projects/services did your company hire Muse?
Performance design challenges and user interactivity poor user experience enhanced visual design
How did you select this vendor and what were the deciding factors?
HYFATech had worked with several design agencies until we met Muse. the creative process muse proposed for our projects seamlessly integrated with our developmental timelines and the design and user experience was exceptional.
Describe the project in detail and walk through the stages of the project.
The process involves a discovery workshop where we went on a 2-hour workshop. Notes were shared on the workshop and we then they started off with the design. Feedback and iterations, and then we did the final design with style guides and colour palettes, visual style guides. And after this process, we moved on to Visual design for the app which also includes journey maps, wireframes, and then design. This whole process turned our projects into amazing functional, crafted products and our clients have been happier.
How many resources from the vendor's team worked with you, and what were their positions?
4 resources in total including Creative Director Sana who is an exceptional talent. Other resources included Senior Visual Designer, Animator, and Graphic Designer.
Can you share any outcomes from the project that demonstrate progress or success?
We had more users on the app and play store and the feedback was positive.
How effective was the workflow between your team and theirs?
The process Muse has in place integrates seamlessly with our Dev timeline. We never faced any issues.
What did you find most impressive or unique about this company?
Their creative process, their workshop is very detailed and from the get-go, we know what we can expect during the project. They provide quality work and great client experience.
Are there any areas for improvement or something they could have done differently?
None. We are working on our third project with Muse and we hope to continue this partnership.
the project
Animation, Illustration, & App Design for Publishing Firm
"Sana was able to provide fresh designs while also improving the flow of the application."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Co-Founder, developer
For what projects/services did your company hire Muse?
Design, animation, illustration
How did you select this vendor and what were the deciding factors?
Found via LinkedIn
Describe the project in detail and walk through the stages of the project.
A Life Lived need a new look on our mobile application. Sana was able to provide fresh designs while also improving the flow of the application.
How many resources from the vendor's team worked with you, and what were their positions?
Sana as the designer and her business partner to work on copy.
Can you share any outcomes from the project that demonstrate progress or success?
Overall outcome everyone was very pleased with the new look of the app. As well as the attention to detail Sana took to understand the why behind the business.
How effective was the workflow between your team and theirs?
Effective. Sana was able to join our slack and easily communicate with the necessary people.
What did you find most impressive or unique about this company?
The illustrations and the want to understand why we’re doing what we’re doing and how she showed that in the designs.
Are there any areas for improvement or something they could have done differently?
Managing of assets would be the first thing and also being adaptive with design tools as Figma would’ve integrated better with our business rather than XD.
the project
Mobile App Development for Financial Services Company
"Muse does a great job understanding our idea and turning it into a fully functional product."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
A personalised financial platform that helps users manage their finances & set savings goals based on their desired lifestyle. I am the managing partner.
For what projects/services did your company hire Muse, and what were your goals?
We hired Muse to build the product from concept to the final working MVP.
How did you select this vendor and what were the deciding factors?
Their ability to put a process and previous work portfolio really impressed us.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The SOW includes Discovery workshops, Design of UI/UX/ Product Documentation, and Development.
How many resources from the vendor's team worked with you, and what were their positions?
3 people were involved with us on branding and visual design and a few iOS and android developers from their partners.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We are in testing now and very happy with the Design and experience and the app logic. Muse does a great job in understanding our idea and turning it into a fully functional product.
Describe their project management style, including communication tools and timeliness.
Communication was key for us and Muse did a really good job. Their team is very responsive on email and slack.
What did you find most impressive or unique about this company?
Design Methodology and Development pipelines. Very effective and easy.
Are there any areas for improvement or something they could have done differently?
No.
Muse used their understanding of the market, expertise, and creativity to deliver a design that perfectly suited the client — the client is thrilled with the partnership and Muse’s adaptability. Muse managed the project well by setting clear expectations, and communicated effectively through Slack.