We are full digital services agency

For 15 years, we have released more than 300 projects, have united a team of like-minded people and professionals in their field.

Service Offerings:

  • Product Strategy
  • Prototyping & Concept Development
  • Product design
  • iOS App Development
  • Android App Development
  • Web App Development
  • Bot and Conversational Interface Development
  • Interactive TV Development
  • Xamarin Development
  • SAP Development
  • Quality Assurance & Testing
  • Mobile Backend Engineering
  • Security & Compliance
  • App Analytics and Marketing
  • Startup and incubation support
  • Creative design
  • Marketing
  • Digital strategy
  • SMM
  • SEO
  • Context
  • UI / UX design

Awards:

Awwwards: Site of the day, Developer Award, Mobile Excellence

https://www.awwwards.com/sites/mst-we-create-digital-stories

CSSDesignAward: Website of the day, UX Design Award, UI Design Award, Innovation Award

https://www.cssdesignawards.com/sites/mst-we-create-digital-stories/35052/

19th place design studios according to Clutch

4 place design studios Miami according to The Manifest

We make each project unique, innovative in design and technical content.We make every project convenient for you and your clients, using advanced technologies in site building.

 
$10,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
2004
Show all +
Springfield, MA
headquarters
other locations
  • Institutskiy Pereulok, 2, build.1
    Moscow 127018
    Russia
  • 80 Anson road #24-02
    Singapore 2402
    Singapore
  • Doha
    Doha 2402
    Qatar
  • San Francisco
    Springfield, MA 1108
    United States
  • Los Angeles
    Springfield, MA 1108
    United States
  • San Diego
    Springfield, MA 1108
    United States
  • New York
    Springfield, MA 1108
    United States

Portfolio

Key clients: 

Panasonic, Mercedes-Benz, VolksWagen, RaiffeisenBank, IKEA, Aeroflot, AUDI, Nestro Petrol, Ruscon, LiteBox, Incanto, RN-Aero, Bizzability 

MST: We know what we do

The best site among digital agencies Russia two years in a row.
The site has received 2 gold awards for creative design, UX and UI, the introduction of advanced web technologies.

Used technologies: Python, Django, nginx, mariaDB, Redis, GraphQL, node.js, JavaScript, Vue.js, Nuxt.js, Axios, GSAP, i18n, PWA, Pug, Sass, SPA, SSR, Three.js, webpack, OneSignal, Hamer.js, Lottie, Swiper
Well, I hope you

also like our site and you can enjoy the quality of the work of our designers and developers.

Watch and enjoy.
MST: We know whatt we do

https://mst.agency

Objective

Making an efficient sales platform for Panasonic air purifiers. It must reflect the effectiveness of nanotechnologies and the product’s usability.

Description

Healthy lifestyle supporters and caring mothers, perfectionists and allergy sufferers — Panasonic air purifiers will be indispensable in cleaning for everyone. Why? You can find the answers on the

promotional page we created for the product.
https://eplaza.panasonic.ru/air/

Panasonic Shavers

Panasonic introduced a new shaver to the market and the task was to show all the advantages of a new product and ensure its promotion in the market.

The perfect combination of style and functionality - this is what we reflected on the promotional page of the electric shaver Panasonic.

This promotional site helped to conduct a successful advertising campaign for the introduction of a new product to

the market and to fulfill planned targets for sales and brand awareness.
https://eplaza.panasonic.ru/shavers/

LiteBox- start up who occupied 43% of the service market

Especially for LiteBox, we have created a concise and functional website in which every potential client can get acquainted with unique software solutions for trade automation. We are honored to be involved in the success of our customers! LiteBox Marketing strategy Thanks to this marketing strategy a small regional start-up has become a significant market participant.

Objective Increasing target traffic and the

amount of calls and requests, reducing the cost of leads. Description LiteBox is a young start-up which turned into a big organization in just a couple of years. They develop unique software solutions for trade automation. Through these solution, entrepreneurs can install online cash registers in a few clicks. The campaign to promote LiteBox online cash registers service was limited by tight deadlines, highly competitive market, and the specifics of the product itself. Nevertheless, we managed to increase traffic and maintain the quality. We used contextual advertising in Yandex.Direct and Google, targeted social media ads, Avito ads, as well as optimized SEO. Special offers, LiteBox news on changes in federal trading legislation, links to useful resources were posted on Facebook and VK. The customer was impressed with the results of the product promotion. During the reference period, quantitative indices increased by 146%, the company’s revenues tripled. Its citation on the Internet increased too, as the brand gained more recognition. The high potential of the company wasn’t ignored; LiteBox was bought by MTS, a mobile communication giant.

Panasonic Steam oven

Objective

Panasonic cares about the health of its customers. The company launched a new NU-SC101 oven with advanced functionality, and a promotional site is supposed to demonstrate it.

Description

The basis of the image-building site for the new Panasonic oven is the idea of interactive immersion in cooking. We realized that regular photos

would not have a strong effect, and creating videos would take too much time. Therefore, an interactive product presentation that showcases its functionality became the core of the promo site.

We identified 7 key product features and put them into separate screens on one interactive slider. The slides contain short text descriptions; they are also animated on the layout of the oven image. Each block shows the oven’s working processes and its interaction with the users. This explored the technical capabilities of the product to the maximum and highlighted the combination of innovative spirit with convenience in daily usage.

Infographics has a special place in the style of the promo page. Vector graphics is displayed as icons and made using glowing effect which symbolizes the product’s interface elements. Vector animation makes the general image more bright and pleasant to look at.

https://eplaza.panasonic.ru/NU-SC101/

Furor: Web design, web development

For the production company Furor, we have developed a new website in a minimalist style. The main objective of the site to convey to the customer the quality of the company's products

Orange express: sushi and pizza delivery- SMM perfomance

Creating groups in social networks, working with a brand, posting, developing creative, design groups

INGRAD’s website for a house on Vavilova

Objective

Development of a site for presenting apartments in the housing estate on Vavilova street; making sure it gains credibility among potential buyers and shows the quality of apartments, the company’s concept and its stable systematic development.

Description

The site of the housing estate on Vavilova street gives you all the information about this

facility, presents the apartments and allows you to find an apartment quickly.

To achieve the objectives, we used bold innovative solutions. 3D animation on the home page allows you to take a look at the house and its surrounding area and find out what kind of view from the apartments you will have.

The header main menu gets pinned at the top of the page when scrolling. There are two convenient pop-up windows on the main page: one offers the client to visit the company’s office for a detailed discussion on buying the apartments; another one is a chat with an online consultant.

The main screen provides information on the construction progress, the facility’s prime location and other advantages. We also marked its location on the city map to demonstrate accessibility by transport and its ecological environment.

INCANTO- mobile app

The mobile application for INCANTO is a convenient platform for informing customers of the store’s stock line.

Objective

Development of a mobile app where the main screen and a few sections contain all the information on the INCANTO underwear and swimwear

Description

The app we developed for INCANTO is convenient and might seem simple at&nbsp

;first sight. But in fact there is a lot of work behind it: numerous UX-tests, several visual concepts, its own CRM system that synchronizes the app’s work on two platforms. It’s a unique app that appeals both to women and men!

Objective

Development of an out-of-the-box site for TOURISTER, a company that organizes unusual tourist trips all over the world. The site should become an outstanding sales tool.

Description

Plan your own trip! The site offers a simple and convenient trip organization system. You choose your travel destination, mix means of transport, read suitcase packing tips, make

a prepayment and then go off on an incredible trip for new experience, up to ten days.

The site is intuitive and emotionally charged. To portray excitement and uniqueness of each trip, we used lively photos and videos instead of texts. The combination of colorful pictures and the travelers’ reviews creates a friendly atmosphere and shows how much people unite in the wilderness.

An informal Pollock1C Regular font used in the headings highlights a freedom-loving nature of the entire site.

Orange express: sushi and pizza delivery- web development

For the Orange Express company, a website was developed with online ordering and delivery of sushi and pizza for residents of Domodedovo. For 8 months, the number of monthly orders increased from 150 / day to 230 / day, which became an urgent need for expansion. Today, the Orange Express company operates in 7 regions of the Moscow region.

Omnicomm

Description

Not only were we supposed to show the company scale and the quality of its developments but also describe complex logistic networks in a simple way and make the platform informative and robust. There were a lot of requirements received from the client during implementation. We met all the challenges and made the website good-looking and functional. Omnicomm makes

GLONASS/GPS technology based transport monitoring systems, fuel level sensors and related equipment. It makes tracking down all types of improper fuel usage even in extreme conditions. The company has partners and major integrators in the CIS countries, the USA, Canada, India, Brazil, Argentina, Chile, Turkey, Vietnam, Bulgaria, the Czech Republic and RSA. Its production conforms to international standards; it’s highly demanded in 109 countries around the world.

The app is intuitive and user-friendly. The user will receive a notification about incoming call from the door even if the app is running in the background. To minimize traffic, the incoming calls can be received with or without video stream.

The status marked by an icon and the call history are saved in the application database. The information is kept in the Recent Calls of the Calls section.

 

https://www.omnicomm.ru/

Leberge: website development

We have developed a website for the manufacturer of cakes and pies. In addition to developing the site, we helped digitalize sales online, thereby increasing sales by 134% per month.

ЛЕGKO

Objective

Designing a mobile app for the client’s partnership program. Its features include using a barcode to get bonuses for purchasing the partners’ products, and saving them up for the future purchases.

Description

ЛЕGКО lets you buy the goods you need and use the companies’ services as well as enjoy some additional benefits. Bonuses are calculated by scanning

the barcode on the receipt.

Our client was the one who came up with the principles of the application. But throughout the project it was significantly upgraded. To make the app more user-friendly and well-structured, we cut the content and put it in a separate section. That allows the bigger part of the screen to perform the main function, which is scanning barcodes. The user can also monitor their balance and transactions and get information about the partners’ special offers and surveys

.

Native navigation, animated interface, using clicks and swipe gestures make the application simple and user-friendly. There is no need to scroll through ЛЕGКО, as there is only action on each screen.

A simple style showcases the app’s convenience. We kept to the logo aesthetics and brightened it up with vibrant orange gradient of the active elements and the target area. The fonts Helvetica Light and Helvetica Thin shape up the app’s structure and convenient usage.

Gazprom: HR Portal

For Gazprom, we have developed an HR portal that allows the prospective employee to understand the scope of his future activities.

A proprietary CRM and ERP system was developed for the HR portal.

Life Franchise

For the Lifefam group of companies, we developed an online configurator and a system for calculating fixed and variable costs, turnover and net profit of the franchise announced in the database.

Web dev, mobile app dev,

Create CRM and ERP systems

Silver Rain

The Silver Rain website allows users to listen to the radio station live, gives access to the broadcasts archive and presents news.

2PLACE «Entertainment resource, media portal»

Objective

Development of a corporate website for the Silver Rain Radio; organizing and structuring the content and creating new ways to present it.

Description

The

information and entertainment radio station Silver Rain provides its listeners with high-quality informative and musical content. It was the first radio station in continental Europe to start broadcasting online in the Internet. Today, Silver Rain provides broadcast satellite service in more than 200 cities in Russia and neighboring countries.

Brightness of the design and information content of the site showcase the radio station’s policy: objectivity, relevance and accuracy of the news. The menu is located at the top of the page. There is a separate button for the on-air broadcasts in the middle of the screen so that it’d be easy to use. Small text blocks with relevant information and realistic images set some special dynamics. To avoid drastic changes in style and content, we uploaded archives of the past years on the site.

3PLACE «Television, film and radio, newspapers and magazines.»

Skanavi mobile app

Development of a mobile application for classical music enthusiasts and regular listeners of Scanavi’s radio program on Silver Rain Radio Task Alexei Scanavi is a piano virtuoso, an expert on music history, and an incredibly entertaining storyteller. His program has broadcast on Silver Rain Radio for more than 19 years. We had to develop a mobile app that would allow the users to listen to unique tracks by Alexei Scanavi. They

can’t be found on the Internet or bought in a store. The app must be available for iOS and Android smartphones as well as tablets.

Description This project is based on the idea that the application should have a simple, user-friendly interface and a peculiar design complementing classical music. The screen is visually divided into two parts: the upper one is designated for visualization and displaying the cover of the musical piece, while the bottom one consists of control elements. Such structure is familiar and easy to use. Particular attention was given to the interface design. We enabled dynamic changing of color combinations as tracks come and go. For example, on the track’s expanded page, the color scheme of some control elements changes according to the color of the track’s cover art. When switching between compositions, the colors become iridescent which creates a special atmosphere. 

"Dom.ru" - the prefix "Movix.pro". Development of a promotional site for a new product

Task

Within 7 working days to develop a promotional site of the new product of the company.

Despite the tight deadlines, no one has canceled the high standards for developing MST for websites: adaptability, high download speed, modern design, and high convertibility of the solution.

Description
The main difficulty of the project was the short deadlines for its delivery: in

just 5 days, an adaptive design was prepared and the front end was developed for desktop, tablet and mobile versions. The whole workflow took place in continuous contact with the client. For his speed, the developers and designers worked in parallel, in a single dedicated team. For the remaining 2 days, testing was conducted, multiple discussions were held with the client’s solutions and some improvements were made.

The developed site emphasizes the main advantages of the product and allows the user to quickly and easily understand and fall in love with the product! This is why the pages of the promo site are not overloaded with excessive information, and a single adaptive design gives it a functional, modern look. The bet was made on the visual perception of users!

About customer:
Dom.ru is the leading independent telecommunications operator in Russia. The company holds 12% of the pay-TV market, 11% of the broadband Internet access market, providing its services in 566 locations in the Russian Federation.

https://nn.domru.ru/domru-tv/equipment/movix_pro

Raiffeisen Bank 2 PLACE Gold site "Financial service, online banking"

Objective

We had to create a design concept for Raiffeisen online bank based on the available prototypes approved by the customer. It was important to take into account the existing corporate image of the bank, furthermore, creating new styles for the web elements was encouraged.

Description

In the first round of the tender we developed the

concept. When the customer had selected it, the further cooperation started. The main task was to create a visual solution that would make the bank stand out among its business rivals.

During the work, the client chose a standard interface with additional features that would also fit the bank’s corporate style.

The design layouts were developed for the internal interface as well. We thought out every detail and assessed the system as a whole to make it easier for the users.

Through the use of simple animation and stylish visual elements the interface becomes more vivid and enjoyable. These elements can be used with various widgets and notifications.

https://online.raiffeisen.ru

Megapolis

The Megapolis website increases brand recognition and introduces the Group of Companies’ profile. Objective Putting information about GC Megapolis on one platform which will effectively promote its activities, products, and business terms and conditions. Description GC Megapolis is the leader among domestic wholesalers of tobacco products. With revenues of 580 billion rubles a year, it is one of the top 10 largest private

companies in Russia, according to Forbes. We managed to gather all the information about the companies of the group in one place, which is convenient for applicants and partners. The site is developed on the 1C-Bitrix platform. It introduces the range of products, job vacancies, news, as well as redirects to the individual sites of the companies of the group. It is a multi-user system for processing information and maintaining communications with different levels of access to it. There are two levels of webpages, conceptually subdivided. Anchor links in the second level menu provide fast navigation through them. The website is designed for the following mobile devices: iPhone, iPad, Android OS v4.1 and up, Windows Phone 8 and up.
https://www.gkm.ru/en/

Corporate site K + 31- medical center

CORPORATE SITE "K + 31" - is a modern multidisciplinary medical center, professional specialists and the highest quality of services provided that meet international standards. We have created a clinic site, and now you can find out about the clinic's specialists, clarify the cost of services and make an appointment with a doctor. We integrated the site with the IIA system, and also developed a mobile version of the

site.

Marketing strategy Objective Increasing the efficiency of digital tools, reducing cost per lead, improving the quality of incoming traffic.

Description The K+31 Clinic provides services in the premium segment of the paid services market for adults in Moscow. The main work principles are openness and an individual approach to each patient. To promote the clinic’s services digitally, we used SEO, contextual advertising, social media, e-mail marketing, and CPL services. Optimization and promotion of the site in search engines, redesign and restructuring made it more effective:

From October 2015 to September 2016 the number of cancellations decreased from 23% to 9%;

From March 2015 to September 2016 the search traffic increased 1.5 times; The cost per lead reduced by half;

The number of calls coming from search engines increased up to 78%; 23%-25% of patients used to find primary information about the clinic on the Internet. Over the year, their number tripled. The K+31 Clinic’s case is commended by the market experts; it took second place for the Best Performance Campaign for Tagline Awards 2016.

Samartist

 

Redesign of the existing site, development of the new solution with adaptive design and updated structure. Objective Samartists is a platform that offers its customers event planning, choosing executing agents from the database and even inviting a celebrity. They requested that the site structure and its design should be renovated, as the company got a new corporate style, and, therefore, their current site

layout is visually outdated. The new site should attract customers and increase the number of orders. Description The concept is based on the idea of a brief interactive presentation of two main types of services, which are event production and inviting artists. We kept the amount of additional blocks and sections to a minimum on purpose. The users should understand that this website is not an information, news, or music portal. The aim of the site is to present the company’s line of business and services. These focus areas had to be highlighted.

Accent

Objective

It was important for the client to have a new website developed prior to the conference in Singapore. The task was to show the company’s spirit and highlight the fact that they are not just programmers but a team of creative professionals who think outside the box and find the best solution.

Description

The company’s corporate image, their energy

and willingness to meet the challenges had to be demonstrated on the official site of Accent. We had to create the corporate identity promptly.

The best solution was a one-page website. High quality media content for the main cases illustrated Accent’s activities and marked it as a professional in its field.

We worked closely with the client. Accent were directly involved in the development process and cooperated with our experts. Our teamwork made creating a quality product in a short time possible.

Ruscon

Objective

Our client needed a new solution, an image-building site to demonstrate the company’s market position. Furthermore, it was meant to ensure the promotion of the brand and the company’s services.

Description

What kind of company is this? What does it do? What does it offer? These are the first questions your clients have. They should be&nbsp

;able to find the answers on the main page of your website. In this project our task was to create a fully functional interactive main page and three templates for site sections.

The main page is presented in 7 screens with animated transitions between them. Each screen shows a certain aspect and consists of two parts:

1. Numerical indicators in the form of animated infographics

2. Visualization of Ruscon assets (terminals, ports, equipment, etc.) in the form of photos

These methods demonstrate the advantages of the company, emphasize its core business line and provide a full range of services. Moving from one screen to another, the users find out about:

The company’s profile and its services

Volume and types of transportation

The reason why transportation is fast and safe

The company’s traffic capacity per year

With this measure, Ruscon clients’ requests started coming from the site after viewing the main page. 

Dom.ru The largest Russian Internet provider

Case: Dom.ru
The largest Russian Internet provider.
What we do: we develop landing pages with 3D models.
More than 7,300 hours of work already completed.
Today we continue our fruitful cooperation.

Nestro Petrol competitors monitoring system

Price Monitor is a solution for storing and accounting prices established by company itself and by it's competitors.

Customer agents can enter it's own and competitors data (services or prices for exhample) into the database after approvement by management.

A powerful analytics and forecasting system helps to control customer's demand and traffic on points of sale.

Price monitor is a comprehensive

solution which simplifies integration with existing equipment on the operator's side. Therefore it reduces cost for integration and system support.

Nestro Petrol

We have created a wide functional hardware and software system based on our own software. It is both marketing platform for managing of gas stations loyalty system and processing management platform.

With it help the operator can create loyalty programs for frequent users and flexibly control them. For example to award bonuses or to give a discount. System allows to create wide functional cards for employees. Also it

helps operators fastly respond to changes in user behavior.

The solution is represented as web application and allows to unite programs of different operators under one platform and open access to the most advantageous offers for users. Today the system serves for 86 gas stations and thousands of customers in Bosnia and Herzegovina

RaiffeisenBank

New concept site for HR portal Raiffeisen Bank.
The task for our agency was to make a simple portal for job seekers and bank employees.
Thanks to the creative approach and well-developed architecture of the new portal using UX / UI, the Raiffeisen Bank HR portal received an award in the UX / UI nomination of the month.

Lider Invest real estate development

Lider-Invest

The website for the real estate development company Lider-Invest helps the customers find the very apartment they are looking for.

Objective: Development of a website for the client’s project presentations which shows the concept of the company, its stable systematic development, and builds credibility with potential homebuyers.

Description:

Whether you imagine your perfect house to be a cozy home or an unassailable fortress, the Lider-Invest site will help you find the most suitable option. Here you can choose an apartment and examine the site map and the location of the houses in the city. The pop-up “Projects” section gives access to detailed information on each house from any page of the website. A user-friendly interactive hexagonal menu includes key thematic blocks. A clear structure and neat presentation emphasize the company’s openness. To make response times in the user-interface faster, the site is developed using the SPA technology, so it can function without reloading. As every object has its own unique history, architectural peculiarities, and image, you can choose an apartment fitting your personality. This concept is reflected in the underlying premises that distinguish information blocks; they are also displayed on separate screens. The design is based on geometry and constructivism to appeal to the potential clients. 

Rosneft Aero

RN-Aero is a subsidiary of Rosneft, which sells jet fuel and aircraft refueling. The task that the client has set for us is to create a website concept that would meet new business requirements. We have developed three different visual concepts: from strict to creative. One of our decisions was based on infographics and visualization of all processes in the company: fuel extraction, its processing, aircraft refueling. Pleasant

flight!

Casual economic card mobile game for the Central Bank of the Russian Federation

The MST team has developed a casual economic game in which the player controls a fictional city-state and affects its economic condition and solves a wide variety of micro and macroeconomic problems. The player must lead their state to development and prevent the collapse of the economy. The participant has complete freedom of action within the framework of the events that constantly occur in the game, and each player’s

decision has consequences for the governed state.

The game has a very nice and “tasty” graphics, a great variety in displaying the consequences of the decisions made by the player, many different endings. Not paid attention to the competitive and social elements in the form of leader boards and the function “Share results” and “Invite to the game”.
Our team very closely interacts with the customer, as we are supporters of an open discussion of the development of the game and game processes, the constant search for perfection in games.

Bizzability

Bizzability.

Design for advertising campaign

Bizzability is a popular american startup accumulating all discounts of your city in one mobile application. We have developed banners, video clips and internal website pages for it's advertising campaign.

The project was really challenging because of 7 hours time zone difference, but the result exceed all expectations.

For Panasonic, the MST team has developed a main website for product promotion, landing pages for trend goods and also today provides services for promotion in digital environment.
Namely, promotion in Yandex and Google, SMM and SEO.
The basis was taken UX / UI design and purchase concept in 3 clicks.

Golf Club Raevo

MST Digital developed a site on Laravel for the first golf club in Russia, Raevo.
In our work, we showed that Raevo is not only a golf club, but also a place for this holiday and business meetings.
We used server rendering, UX / UI design, integration with third-party online opalat services and reservations, creating an individual CRM system.
The site is located on its own MST server.

Branding for Raiffeisen Bank

Branding for Raiffeisen Bank.
MST created branded products for Raiffeisen Bank to meet investors and founders of the company in Russia called “Big Breakfast”

An unusual solution was developed for the Russian fishing company. When scrolling the screen, the next screen appears in the lower right corner of the screen.
A server rendering system was also used to load part of the content without overloading the entire page.

Reviews

Sort by

Mobile App Dev for International Logistics Company

"With such a number of people in the team and a remote understanding of our structure, the MST team did the impossible."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. - June 2019
Project summary: 

A large team developed an app to streamline a logistic company's internal operations. They customized the UX to be specific to the prospective user, including functions like online chat and group conferencing.

The Reviewer
 
5,001-10,000 Employees
 
Russia
Anna Terehina
Development Manager, Megapolis
 
Not verified
The Review
Feedback summary: 

MTS Digital product a stellar product that allowed the client to substantially save on paper purchases. The app seamlessly integrated all existing systems and made internal operations fully trackable. The highly interactive team assimilated the client's culture to fully understand their vision.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Hi, my name is Anna, I am a Development Manager in the company Megapolis. Megapolis is one of the largest logistics companies between Russia, China and the United States. The company employs over 4,000 employees. I want to talk about our experience with MST

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MST Digital Agency?

The project for which we hired MST is closely related to the transformation of our business under the new realities of the world. If you look in general, the main task is to develop a mobile application that solves a complex of tasks. From the analysis of the company's activities to the signing of documents online

What were your goals for this project?

To understand our goals, you need to know that on average we bought more than 2.5 tons of paper per month. We spent more than 2.5 hours agreeing and signing documents. We decided that it would be more convenient to develop a mobile application that will always be online, save time and money.

Goals:

1. Conservation of nature.

2. Saving the company's budget.

3. Automation of business processes.

4. Acceleration of reaction time to tasks, problems and difficult situations.

5. Reducing the time spent on decision making.

SOLUTION

How did you select this vendor?

The selection of the contractor was based on a tender. We held a tender at the tender site, where we received 43 proposals from service providers. Of the total number, we selected 8 companies. which suit us according to ready-made similar cases, deadlines, budget and team level.

The tender began in October 2018, we collected all the proposals by the 20th of October. After that, within a month we analyzed the proposals. By December, we selected 3 companies with whom we held Skype calls and personal meetings. And by mid-December, based on the total points, it was decided to start working with MST.

Describe the project in detail.

Our project is a mobile application for solving internal problems. The main difficulty was that for each position in the company (general director, accountant, commercial director, etc.) there had to be its own functionality and individual settings.

For example, the CEO, could see all the statistics of the company on a single dashboard or view a more detailed info by clicking on a separate report in the dashboard. Also, he could request online, a report from any department in the fruit before downloading the manager. The warehouse manager had its own functionality, including the receipt of the goods assigned to it, shipment, delivery status, etc. those. for each employee their own individual functionality ...

It was also available for everyone:

  • online chat (with quick employee search)
  • online (video, audio) conference
  • online signature of documents, with confirmation of responsible

What was the team composition?

43-47 people worked on the project. The structure included:

  • analyst
  • product managers
  • developers
  • ux analytics
  • designers
  • sysadmins
RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes of course. First of all, we saved a lot on paper purchases. Many people from the beginning were not used to working like this, but in the end it became much easier. The savings on paper products amounted to about 68%, which amounted to about 2 Signing documents, along with the agreement, now takes a maximum of 25 minutes.

Because the application is integrated with almost all internal systems, including CRM, the program on fuel costs, we were able to track all the flow and make quick decisions under the conditions of one moment.

How effective was the workflow between your team and theirs?

We really liked the process of work, everything was at a high level of interaction. In fact, it can be said that their team has integrated into our business. Otherwise, it is not possible to describe how they could understand our business so deeply.

What did you find most impressive about this company?

We were most impressed with the result and time of application development. We believe that with such a number of people in the team and a remote understanding of our structure, the MST team did the impossible ...

Are there any areas for improvement?

Are there areas for improvement? Honestly, we have not yet noticed what can be improved, in our opinion, this is one of the best companies in the European Union countries.

5.0
Overall Score Thank you guys for the quality and responsible approach.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Ratings Agency

"We've received more than 10,000 monthly visits."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2019 - June 2019
Project summary: 

MST Digital Agency provides front- and backend development services, working on the layout and the UX too. They focused on the logical relationship for the internal functionality, and are now developing a new release. 

The Reviewer
 
201-500 Employees
 
Moscow, Russia
Viktor Znamin
Marketing Manager Products, Digirate
 
Verified
The Review
Feedback summary: 

The development process progressed smoothly, with the team delivering the platform early and ensuring that it was extremely high quality. The site already receives thousands of monthly visitors, looking to more than double that with the new release. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We're a rating agency focusing on the Russian IT services market. I'm the marketing manager of products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MST Digital Agency?

We needed them to develop a website, with the main problem being the short deadline we had, requiring the development of a stub site. 

What were your goals for this project?

To create a platform that reflects the status of the IT market in Russia, in real-time. It should also outline its methodology and ranking of companies transparently.

SOLUTION

How did you select this vendor?

We considered several things, including the deadlines for the work, the construction of analytics and logic, and the cost of the work. After collecting a pool of possible performers, we held a tender to build a better logical system and chose MST based on that.

Describe the project and the services they provided in detail.

They provided web development services, back- and frontend development, layout development, and UX analysis. The main task was to build a logical relationship for the internal functionality of the site, so we set the design aside. They're now working on a new version for release.

What was the team composition?

The team consists of a product manager, an analyst, front- and backend developers, an account manager, and a marketer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Since the launch of the first site, we've received more than 10,000 monthly visits. With the new release, we plan to reach 25,000 within six months. They dealt with the short timeframe that we requested professionally. 

How was project management arranged and how effective was it?

The project management is highly organized—all processes are automated and the main work was carried out in Trello, making it possible to track the work at every stage.

We determine the efficiency of work by development time. The MST team delivered work even earlier than indicated in the plans, which consequently helped us reduce costs.

What did you find most impressive about this company?

We were most impressed by the construction of the analytical elements. They did a very deep analysis of the market and showed that our rating processes could be improved.

Are there any areas for improvement?

We'd like to communicate in a single channel, as our project was carried out in both Trello and RedMine. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Enhancements for Property Development Company

"The designers always listened to what we wanted instead of just assuming they knew best."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2018 - Mar. 2019
Project summary: 

MST Digital Agency redesigned a website to attract new customers. The platform is equipped with a new landing page, site navigation functionalities, and a chat option for online queries.

The Reviewer
 
501-200 Employees
 
Russia
Marketing Specialist, Property Development Company
 
Verified
The Review
Feedback summary: 

The new platform was instrumental in selling a majority of the available inventory. The team are great listeners and quickly resolve issues to ensure customer satisfaction. Around-the-clock communication sets them apart from other agencies.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing representative at a civil engineering company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MST Digital Agency?

We needed to fill an apartment complex and present ourselves as an elite, sought after, housing option. MST Digital Agency was hired to refine our online presence to attract new patrons.

SOLUTION

What was the scope of their involvement?

MST Digital Agency redesigned our landing page, adding a new drop-down menu, a pop-up feature for online consultation, and the option to request a drop-in visit.

What is the team composition?

The team was comprised web designers, developers, an analyst, engineers, and a marketing specialist.

How did you come to work with MST Digital Agency?

We evaluated six different companies in formal presentations. After two months of interviews, we decided that MST Digital Agency had the proper credentials to complete our project.

How much have you invested with them?

We’ve invested $100,000 – $250,000.

What is the status of this engagement?

We began our engagement in February 2018 and it ended in March 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As a direct result of the team's work, we were able to sell two-thirds of our available flats.  

How did MST Digital Agency perform from a project management standpoint?

Overall, the project management was great. The designers always listened to what we wanted instead of just assuming they knew best. We liked that we were introduced to every team member involved in the project. The project manager was in touch with us constantly. We used JIRA and Skype for communication, but if we had any late-night questions, we could just text them whenever we wanted.

What did you find most impressive about them?

The designers impressed me most; their team had such talented people.

Are there any areas they could improve?

At times they were slow with picking up errors. At one point in the quality assurance stage, I identified a clear issue. It was resolved very quickly and it never happened again.

Do you have any advice for potential customers?

I would advise customers to push for face-to-face meetings. I found being in the same room with their staff very helpful to the overall project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital Marketing Services for Pet Products Manufacturer

“MST Digital Agency has a good analytics team that provides thorough data around the cost of a lead.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2017 - Ongoing
Project summary: 

MST Digital Agency provides digital marketing services to generate leads and broaden brand awareness. The team drives advertising campaigns using market research and analytics. They deliver metrics.  

The Reviewer
 
11-50 Employees
 
Tver, Russia
Sergey Kovalev
CEO, Talismed Group
 
Verified
The Review
Feedback summary: 

MST Digital Agency’s marketing efforts drive an average of 500 leads each month. The team communicates seamlessly in different languages and facilitate an effective, analytics-driven advertising process. Internal stakeholders are pleased with the ROI and continue to increase the monthly budget.  

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Talismed Group. We’re the biggest Russian manufacturer of after-surgery products for dogs and other pets.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MST Digital Agency?

My company wanted to build our customer base and create a following around our products. We sell many products whose sales vary depending on the time of year and location. We hired MST Digital Agency to provide digital marketing services.

SOLUTION

What was the scope of their involvement?

MST Digital Agency has done direct advertising on Google and Yandex for several of our products. The process begins with them sending us a brief about what kind of advertising we should do based on the product and business model. They provide analytics on what advertising channels they can use and what numbers they can help us with. We build small MVPs, choose the advertising channels, and begin to advertise our product. Their team tracks sales and leads, lifetime value, and other metrics.

After a month of testing, we continue the advertising campaign and increase the budget if the metrics support doing so. At this point, we provide MST Digital Agency with more information about our target audience. They tend to advertise more in central Russia during the winter and Siberia during the summer.

What is the team composition?

We’re working with one project manager, a general financial manager, and 1–2 people from the marketing team.

How did you come to work with MST Digital Agency?

While looking for a digital marketing partner, a personal connection referred me to MST Digital Agency. I contacted the owner over social media and received a response.

How much have you invested with them?

Our monthly budget with MST Digital Agency is around 300,000 Russian Ruble (approximately $4,600 USD). Over the last two years, we’ve spent about $120,000 USD.

What is the status of this engagement?

We started working with MST Digital Agency in 2017, and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

MST Digital Agency’s work delivers about 500 leads per month. We’re seeing a good ROI.

How did MST Digital Agency perform from a project management standpoint?

They communicate well and offer support in non-English languages, which is useful for our international customers.

What did you find most impressive about them?

MST Digital Agency has a good analytics team that provides thorough data around the cost of a lead. We can see how much money we’re spending per customer. We enjoy working with MST Digital Agency, which is why we continue to increase their marketing budget each month.

Are there any areas they could improve?

No, there aren’t.

Do you have any advice for future clients of theirs?

They offer their services on a trial basis, and I recommend working with them. I’ve had a positive experience.

5.0
Overall Score I have no bad feedback about our work with MST Digital Agency.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always deliver on time.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They’ve delivered everything we’ve asked for.
  • 5.0 NPS
    Willing to refer

Web Dev for Internet Services Company

"We were impressed with the team's leadership."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2018 - Mar. 2019
Project summary: 

MST Digital Agency developed an informational web application with a focus on supporting a simple UX. 

The Reviewer
 
51-200 Employees
 
Moscow, Russia
Vladimir Makarov
Head of Marketing Department, HUB Digital
 
Verified
The Review
Feedback summary: 

The application has succeeded in meeting project goals. The team’s insight has been a value-added, even inspiring a future business plan.  Customers can expect an invested, thoughtful team.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m head of the marketing department at HUB Digital, a startup that provides internet services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MST Digital Agency?

We hired MST Digital Agency to develop a web application. In the past, we’ve hired them to develop mobile applications and CRM systems.

What were your goals for this project?

We wanted a web application that caters to various audiences. The platform would have an easy-to-use interface to simplify the process of seeking information on the app.

SOLUTION

How did you select this vendor?

We evaluated how well eight agencies completed a test task. The team made a positive impression during their presentation, and we knew we wanted to hire them. 

Describe the project and the services they provided in detail.

The team created an informational web application that connects two different audiences. Data on the site was sorted by various categories such as price, quality of work, and available opportunities.

What was the team composition?

The project involved a product manager, an account manager, seven developers, an analyst, four designers, one SEO specialist, a target manager, and a content manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Qualitative feedback from MST Agency has been a value-added. We’ve realized new possibilities for our service since working with them. Now, we’re even considering entering the international market.

How was project management arranged and how effective was it?

We kept in touch with the project manager from MST Digital Agency a couple of times per week, and that was sufficient. We were impressed with the team’s leadership.

We also communicated regularly with an analyst on the team. He gave insightful suggestions that contrasted with internal opinions. Through justifying those thoughts, he provided a higher quality service than we could have imagined.

What did you find most impressive about this company?

I was most impressed with the analyst at the agency. Even though he’s relatively young, he perfectly understood our customer needs and our business strategy. He spent hours on the phone with us explaining his thoughts. His investment in our success has improved our business.

Are there any areas for improvement?

There’s always room to grow, but I can’t think of any areas where the team could improve. I wish them the best of luck, and I hope the number of their clients increases each year.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Redesign for Russian Branch of Bank

“We’ve been satisfied with every decision they made.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
July 2018 - Ongoing
Project summary: 

MST Digital Agency provides development, branding, and web design services for a WordPress platform. First developing analytics- and wireframe-driven concepts and prototypes, then moving to programming.

The Reviewer
 
1,001-4,999 Employees
 
Russia
Head of Marketing, Russian Bank
 
Verified
The Review
Feedback summary: 

All user testing thus far has provided excellent feedback, with particular praise for the portal’s designs. Though there are sometimes issues with the time difference between the teams, they are generally responsive, creative, and able to offer excellent suggestions across the project areas.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of marketing for the Russian branch of an international bank.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MST Digital Agency?

We were trying to create a convenient online interface for our clients, with the help of analytics.

SOLUTION

What was the scope of their involvement?

MST is our digital supplier, in charge of branding, website design, and development. We made use of analytics- and wireframe-driven concepts and prototypes, after which we moved on to algorithms and programming.  

They were mainly in charge of the frontend of the site, using WordPress for its development. I worked with the head of their marketing department to find the most convenient design.

What is the team composition?

We worked with 24 specialists. The developers led the project, and, in the last month of work, 33 people were engaged, including designers, developers, and analytics experts.

How did you come to work with MST Digital Agency?

We held a tender with eight companies and chose MST based on the solutions they presented.

How much have you invested with them?

We’ve spent $475,000.

What is the status of this engagement?

We started working with MST Digital in July 2018. The new online service was launched in January 2019, and we’re currently working with them on its promotion.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve done user testing with key clients, who rated their designs quite high. They do high-quality work and are always on time. We’ve been satisfied with every decision they made.

How did MST Digital Agency perform from a project management standpoint?

They’re in different time zones, so it was a bit difficult to find a convenient time to discuss the project, but we mainly communicated via Skype and email. Everyone on their team is a good multitasker. I worked with their project manager, who did his job quite well. They gave creative suggestions for promoting our platform.

What did you find most impressive about them?

I was impressed by their ability to look at the business solution from a client perspective, rather than that of a contractor or client company. Their experience and level of work are very good. We were able to communicate on a daily basis to solve our problems.

Are there any areas they could improve?

The time zone difference was the only disadvantage in our collaboration. Their work is on a high level, and I don’t think there’s anything else to improve.

Do you have any advice for future clients of theirs?

Anyone looking for a good approach to building a web solution should contact MST. They can help design and identify the right ways to develop a concept.

5.0
Overall Score They showed us ways to improve our site in terms of design and ease of use.
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Development for a Financial Institution

"Whatever we request, they do it very fast and professionally."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2016 - Ongoing
Project summary: 

MST Digital Agency developed a custom software solution using HTTP and C#. The solution supports consultation with associated firms.

The Reviewer
 
Russia
CEO, Financial Company
 
Verified
The Review
Feedback summary: 

The team delivered functional and efficient software in line with specifications. Expect a friendly partner who responds quickly to address any issues and knows how to optimize the solution.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of a financial company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MST Digital Agency?

We needed a vendor to develop our custom software.

SOLUTION

What was the scope of their involvement?

They developed our solution from scratch using HTTP and C#. It’s a reporting software that helps us consult all the companies in our groups and all Russian federations that are looking—more than 100 companies in total.

What is the team composition?

I was in contact with the founder, but we worked with multiple team members.

How did you come to work with MST Digital Agency?

I knew the founder because his firm had developed a website for my last company. When I needed help with this project, their skills came to mind.

How much have you invested with them?

We’ve spent over $10,000.

What is the status of this engagement?

We started working together in 2016 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t had any issues with the software. It’s been nice working with them.

How did MST Digital Agency perform from a project management standpoint?

Their management has been good and we’ve found the cooperation effective. We communicate through phone calls, emails, and personal meetings.

What did you find most impressive about them?

Whatever we request, they do it very fast and professionally.

Are there any areas they could improve?

No, we’re completely satisfied.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital Marketing for POS Technology Company

"The team does their job well and for a good price."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2015 - 2017
Project summary: 

MST Digital Agency served as a digital marketing partner. They executed SEO, SEM, and social media campaigns. The team also provided web development services.

The Reviewer
 
11-50 Employees
 
Russia
Sergei Muzykantov
Co-Owner, LiteBox
 
Verified
The Review
Feedback summary: 

The campaigns generated significant growth in a short period of time. The team communicated well across a variety of platforms and completed tasks in a timely manner. Their leadership was accessible throughout the engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder of Litebox, a Russian POS software provider. We sell our software with a special hardware.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MST Digital Agency?

We hired MST to execute a digital marketing strategy.

SOLUTION

What was the scope of their involvement?

The strategy included online marketing, SEO, search-engine marketing (SEM) and social media. Additionally, MST Digital Agency developed our website and produced digital entertainment for us.

What is the team composition?

We worked with approximately 10 people. The team included a dedicated manager and four resources for SEM, SEO, and programming.

How did you come to work with MST Digital Agency?

MST Digital Agency was local and had a great national reputation. We first got in touch with them at an event in Moscow.

How much have you invested with them?

We’ve spent between $50,000–$199,999.

What is the status of this engagement?

We started working together in 2015 and the partnership ended in 2017 when we sold half the project to another company with its own marketing agency.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our digital presence is the result of MST Digital Agency’s successful work. Within one year, we grew from a startup to a well-known company able to reach a lot of clients.

How did MST perform from a project management standpoint?

They were always punctual and communicated well over phone, Skype, and a chat platform. The team provided a CRM portal, which enabled us to track progress.

What did you find most impressive about them?

We appreciated that MST Digital Agency’s founder and CEO worked with us personally.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for future clients of theirs?

The team does their job well and for a good price. I advise people looking for digital advertising to connect with MST Digital Agency.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    It would depend on the task, but I would definitely recommend them.

Web Design & Development for Digital Agency

“They delivered high-quality work.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
May 2015 - Ongoing
Project summary: 

MST Digital Agency provides web design, development, and branding services, working on a booking platform. They began with the prototypes, and then built the algorithms and did the programming.

The Reviewer
 
1-10 Employees
 
Talinn, Estonia
Alexander
SEO, SAM Agency
 
Verified
The Review
Feedback summary: 

The platform is almost complete and will launch within a couple of months, already receiving positive feedback in client tests. The team is communicative and skilled, producing good results within the required timeframes. They offer flexible working hours and billing, though could expand their markets.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of SAM Agency, a new startup booking platform. It connects different parts of entertainment businesses like venues, promo companies, talents, and technical suppliers. They system provides information on their availability on a calendar, then we work with the data to provide a fast search for any account in the system.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MST Digital Agency?

We needed branding and development help.

SOLUTION

What was the scope of their involvement?

They’re our digital supplier, doing our branding, website design, and development. We started with developing the concept, prototypes, and then moved onto algorithms and programming. We’ll launch the service online by June or July and will then increase the marketing until the end of the year.

What is the team composition?

We worked with 10–20 people. From time to time, we have different developers joining the project. In the last two years, maybe 50 people have been engaged on their end.

How did you come to work with MST Digital Agency?

We did a lot of research on different companies then chose MST Digital Agency based on pricing and the research that we did about them. They’re very well known in the area of their business as one of the best companies.

How much have you invested with them?

We’ve spent less than $400,000.

What is the status of this engagement?

We started working together in May 2015, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve done tests with our key clients, and they rated it quite high. They delivered high-quality work, always on time. We’ve always been satisfied with the steps they took and how they did them.

How did MST Digital Agency perform from a project management standpoint?

They’re good—we spoke on a daily or weekly basis.

What did you find most impressive about them?

They’re excited about the work they do. Sometimes they don’t invoice extra work, which is nice. It’s flexible.

Are there any areas they could improve?

They could grow and explore new markets and new countries.

Do you have any advice for potential customers?

Be clear about ideas and goals.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There were some delays and changes with time because of our priority on quality and results rather than scheduling.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

PHP Web Design & Development for IT Company

"MST Digital Agency has high-level design skills and expert art direction."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. - Dec. 2016
Project summary: 

MST Digital Agency developed a PHP website, forming a strategy and prototype before taking on the final product. They also provided design references for their creation.

The Reviewer
 
51-200 Employees
 
Russia
Maksim Zhyin
Marketing Manager, Accent
 
Verified
The Review
Feedback summary: 

MST Digital Agency’s work significantly benefitted business, allowing them to expand into another market and increase their clientele. Their development and design expertise supplemented their professional management style. Customers can expect a team that delivers exceptional design results.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the digital marketing manager for Accent. We create digital solutions for businesses, including websites, mobile apps, and optimization tools for sales and marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MST Digital Agency?

We hired MST Digital Agency to create our website.

SOLUTION

What was the scope of their involvement?

MST developed a PHP site for our business. The initial version was HTML-based. Their team built a strategy then made a prototype and design references. We created the designs with our own designers, then went to their team for the frontend and CMS development.

What is the team composition?

Throughout the engagement, we worked with their customer and project managers, three designers, six frontend programmers, and three backend developers.

How did you come to work with MST Digital Agency?

We searched for digital companies that created solutions using a specific framework. After considering 7-8 companies, I contacted MST Digital Agency’s manager. While discussing their process, they gave us a reasonable price. We started working with them because of their experience in the digital field.

How much have you invested with them?

We spent $200,000.

What is the status of this engagement?

We worked with MST Digital Agency between February–December 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Because of MST Digital Agency’s help, we were able to enter the Russian market and attract several companies for web development services.

How did MST Digital Agency perform from a project management standpoint?

Their project management approach was excellent. We communicated daily and used the Scrum methodology. The assigned managers were experts and did the job amazingly.

What did you find most impressive about them?

I was impressed with their design work. MST Digital Agency has high-level design skills and expert art direction.

Are there any areas they could improve?

No, I’m satisfied with the work MST Digital Agency has done.

Do you have any advice for future clients of theirs?

I’d advise clients to start working with them. Their senior designers deliver fantastic results.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They’re based in Russia, so time zone differences made communication difficult.
  • 4.5 Cost
    Value / within estimates
    They’re an excellent team, and I’m sure anyone would have a good experience working with them.
  • 5.0 Quality
    Service & deliverables
    MST Digital Agency understood our ideas and what we wanted from the start. They delivered.
  • 5.0 NPS
    Willing to refer