We generate clients, not just traffic.
We place ads with a high level of relevance in front of your target market on the platforms where your customers spend their time and money.
With our commercial campaign system we analyze the digital metrics to determine the KPIs and we monitor your ROI
Once your campaigns start generating a positive ROI, we optimize them and then your business grow.
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Web Design, Paid Ads and Digital Strategy Consulti
Sanditex is a family owned fabric store. It opened its doors to the public 33 years ago, but it was only until 2014 that Sanditex opened its Facebook business page. And it was until 2017 that they started looking at the internet as a serious source of sales.
We started working with Telas Sanditex at the end of 2019. We started by fixing their Google Campaigns, which where being handled by another agency, but completely missed the target audience and lacked strategy.
We also started managing their Facebook Ads and supporting them with their content and organic reach sales strategy. This is a client who already was making sales using their Facebook page through organic reach and through Facebook Groups. We gave structure to their funnel and provided tools for the directives to be able to track their customer service agent's performance, which was a very important milestone for our client.
We then focused on growing his audience so his organic reach strategies could have a larger impact. Due to the success in sales, we implemented new platforms such as Pinterest, and increased the ad budget which allowed us to cover more via Google Display and Youtube Ads.
Until then, most sales were conducted off-site, via chat and messenger conversations. In order for our client to be able to grow, this needed to change.
In 2020 we launched the client's new website, which converted at 10x more than his previous website in the first couple of months.
Because of this client's particular nature and market behaviour (lots of pre-sale customer service is required to close a sale, even though it's ecommerce), we custom design every channel to be able to include (and track) options for a chat.
This has been one fo the key aspects of success for our client, but it also had made an impact in the way our customer is able to track his sales agents performance, as well as giving the agents better tools to do their work more efficiently, impacting the overall health of their business.
Reviews
the project
SMM for Frozen Yogurt Company
“Mosaico Marketing really cares about their clients, and they’re always working to make sure they’re happy.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the manager of a small food and beverages company that specializes in selling frozen yogurt.
What challenges were you trying to address with Mosaico Marketing?
We needed help with social media marketing and management.
What was the scope of their involvement?
Mosaico Marketing is in charge of managing our social media channels, mainly focusing on Facebook and Instagram. They’re also in charge of our content creation, which includes photography and copywriting.
What was the team composition?
I work with two people from Mosaico Marketing.
How did you come to work with Mosaico Marketing?
When our need arose, we consulted different companies. Originally, I worked with another agency, but we didn’t have a great experience working with them. I knew Mosaico Marketing’s CEO personally, so when we decided to change vendors, I contacted them directly.
How much have you invested in them?
We’ve spent around $180,000 MXN (approximately $9,000 USD).
What is the status of this engagement?
We started working with them around July 2019, and it is an ongoing collaboration.
What evidence can you share that demonstrates the impact of the engagement?
Over the last few years, our business has grown, and Mosaico Marketing’s work has been part of this success.
How did Mosaico Marketing perform from a project management standpoint?
Mosaico Marketing’s project management has been great; we’re very satisfied with their work. Our experience has been a lot better than previous experiences working with other companies. We mostly communicate via WhatsApp messages and phone calls.
What did you find most impressive about them?
Mosaico Marketing really cares about their clients, and they’re always working to make sure they’re happy. Additionally, they pay close attention to any observations we make; whenever we need them to fix something, they do it right away.
Are there any areas they could improve?
No, they’re doing a great job.
Do you have any advice for potential customers?
Communicate regularly with them so that you can work as partners; they’re very responsive to their client’s needs and suggestions.
the project
Landing Page & Social Media Marketing for Furniture Company
"They helped us as they offered. They are always making changes and working with our ads."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm the administrator of the sales office of Tecnolab in Toluca. Tecnolab is a laboratory furniture manufacture.
For what projects/services did your company hire Mosaico Marketing?
We need to change from paper to digital, they helped us to develop a starter web page, google ads and have helped us to attract those clients that we couldn't reached by phone or with the page only.
How did you select this vendor and what were the deciding factors?
We reached other 4 companies, the prices were at the same range; but the final factor for us were that we felt understood, they offered us to move to digital and show us patience answering all our questions and the ideas they gave us and they fit the plan to our budget.
Describe the project in detail and walk through the stages of the project.
We had a call where we introduce them to our company, our biggest challenges attracting possible clients and the changes that we experienced through the last years. Then they developed a plan with two strategies creating a landing page and starting google ads. To develop that, they set us a quiz with questions about our history as Tecnolab but specifically as Tecnolab Toluca the sales offices. After that, we sent pictures, logos, information about the focus of the landing page; once it was finished, they presented it to us we made some changes and notes, they fixed them and uploaded the page.
Then we started with the google ads, this has been continuous work cause we didn't have any info about it so we have been working close to use our google ads budget the best as possible, developing new keywords based in our feedback of the prospects that reached us. We have video calls every month and a half, and communicate if we saw a dramatic change in the contact of prospects through Whats App, mail or video call.
How many resources from the vendor's team worked with you, and what were their positions?
We have a Whats App chat with all the team but mostly I work with the leader account or the marketing strategist this makes it easier for me.
Can you share any outcomes from the project that demonstrate progress or success?
We saw a 100% increase in our prospects and gained new clients.
How effective was the workflow between your team and theirs?
We had regular online meetings, mails and whats app communication if we have something urgent to comment. For us this works great.
What did you find most impressive or unique about this company?
They helped us as they offered. They are always making changes and working with our ads. This is a certainty for us so we can focus in our work.
Are there any areas for improvement or something they could have done differently?
We are pleased by the moment and we work well.
the project
Google Ads & Social Media Marketing for Furniture Rental Co
"They are really adaptive to our needs."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I´m the manager of a little company of furniture rental in Aguascalientes
For what projects/services did your company hire Mosaico Marketing?
We are 1 year old company looking for new customers locally and trying to make us known
How did you select this vendor?
We found different companys with the same service but after having interviews with all of them Mosaico was the best choice for us, also lokking foward in the future of the company
Describe the scope of their work in detail.
After put in common the needs of the company, they started an advertising campaign on google and social media.
What was the team composition?
Im working directly with the directives of Mosaico, so we all put in common what we need and how they can help us to get that
Can you share any outcomes from the project that demonstrate progress or success?
Since the birth of the company we growth significally over the months and keep doing it. Most of our customers come throgh social media
How effective was the workflow between your team and theirs?
We meet every two weeks to see how is working the marketing campaign, if we need to change something, and how can we improve
What did you find most impressive about this company?
They work really efficiently, so focus on the needs of the company and really adaptative on us
Is there any area for improvement or anything that could have been done differently?
right now, dont think so because they are really adaptive to our needs.
Mosaico Marketing’s efforts have been an important part of the client’s growth over the last few years. The team is communicative and offers better project management than other agencies in the same market. Additionally, they’re caring, responsive, and open to feedback.