Mobiloitte

Please describe your company and your position there.

CTO of encrypted communication service. 

For what projects/services did your company hire Mobiloitte?

Developing a mobile app using Ionic. Our team developed the API and designs, and they worked on the app itself.

What were your goals for this project?

To have a fully functioning app in approximately three months.

How did you select this vendor?

We found them on Clutch. We interviewed several companies from this website and also other platforms. The salesman from Mobiloitte seemed to be the most reliable. This was by no means the most affordable, option. In fact, it was the second most expensive.

Describe the project in detail.

We provided an API, documentation, and designs and there was a web version that could be easily used as a reference. We wanted to use React Native, but they proposed using Ionic because it would be easier for them. We accepted it, but they never implemented the designs correctly and ignored most of the guidelines. The API documentation was pretty clear. Still, they asked questions that were clearly answered there (showing that they hadn't read it).

After five months of delays, a lack of information, and a lack of quality, we had to stop working with them. Still, they made us pay the full amount, (for the work they hadn't done) otherwise they wouldn't give us the source code so that we could move on and continue with another developer.

What was the team composition?

We spoke with plenty of managers of all kinds. I think there were at least 10 different people. But in the end, only one programmer was making technical questions. We were assigned an incompetent project manager who complained about everything we proposed, including things that were included in the contract we signed. The salesman (the VP of the company) assured us that we could contact him any time to solve queries or problems. As soon as the project became a little bit complicated, he completely disappeared.

Can you share any outcomes from the project that demonstrate progress or success?

The project wasn't completed two months after the agreed deadline. They blamed everyone except themselves, and after reviewing the code they released, we found numerous bugs that showed their job was nowhere near complete. For example, the app featured a timeline, and it only worked if there were exactly five items. If there were less, it would throw an error. If there were more, it would skip them.

How effective was the workflow between your team and theirs?

Bad management and bad communication. They basically ignored most of our instructions and proceeded how they wanted.

What did you find most impressive about this company?

The amount of people working there.

Are there any areas for improvement?

Better communication, more honesty, and greater attention to detail. They basically want to get the next sprint paid for. They didn't care about making an app that end users would actually enjoy using.

Introduce your business and what you do there.

I'm the CEO of Ki-Den, a consulting engineering services firm.

What challenge were you trying to address with Mobiloitte?

I've worked with Mobiloitte on a few different projects, including mobile app development.

What was the scope of their involvement?

They modified a couple of our mobile apps and developed another from scratch for iOS and Android, including wireframes. The app works as an IoT interface, allowing users to control landscape lighting. It also interfaces with the Amazon Alexa, Echo, and Google Home.

What is the team composition?

We generally work with an Android and iOS developer, as well as a manager for each project. We've also worked with a backend lead as needed, depending on the project.

How did you come to work with Mobiloitte?

I found them online.

How much have you invested with them?

We've spent between $30,000–$40,000.

What is the status of this engagement?

We've been working with them on the most recent project since February 2018.

What evidence can you share that demonstrates the impact of the engagement?

Mobiloitte is great about delivering projects on time and fixing any bugs with a sense of urgency. We've been very happy with the functionality of the app they built overall.

How did Mobiloitte perform from a project management standpoint?

They're very responsive through Skype and email, and are quick to resolve any issues or answer any questions.

What did you find most impressive about them?

Nothing in particular comes to mind.

Are there any areas they could improve?

No. Everything was handled fairly well and rarely have I had any communications issues.

Do you have any advice for potential customers?

Stay in constant communication with their team as you work through each project.

Introduce your business and what you do there.

I'm the CEO and co-founder of Marketpeek, a social merchandising service.

What challenge were you trying to address with Mobiloitte?

I engaged Mobiloitte to develop a mobile app for iOS and Android from scratch.

What was the scope of their involvement?

Mobiloitte designed and developed an app for iOS, Android, and Windows (discontinued), based on a rough architectural document I provided them that included some of the key features I wanted to include. They built the backend of a full database structure, providing feedback on how to approach each element of development. They designed the UI based on some initial mockups I provided, using PHP for the backend and hosting the platform on AWS.

What is the team composition?

I worked with about five people on their team, including a project manager and a few junior and senior developers.

How did you come to work with Mobiloitte?

I'd been researching vendors online and decided to look into offshore developers to save money, so I ended up cold calling Mobiloitte and asked them to look over our proposal. They were able to address a lot of concerns I had and seemed very experienced, so I decided to go with them.

How much have you invested with them?

We spent about $25,000 CAD (about $19,000 USD).

What is the status of this engagement?

We worked together from around February–September 2015, but they remained available for some additional development support that lasted into early 2016.

What evidence can you share that demonstrates the impact of the engagement?

We were very impressed by the quality of code and professionalism Mobiloitte provided, despite some misperceptions of working with an offshore vendor. Our app is still performing very well years later.

How did Mobiloitte perform from a project management standpoint?

They were very clear and transparent about their processes. In the beginning, they took their time to help us narrow down what the UI should look like before going into development, before breaking the project down into four or five structured phases. They met deadlines and requirements for each stage of work and kept us updated throughout the project. They tracked their progress through Basecamp and we generally communicated through Skype on almost a daily basis.

What did you find most impressive about them?

Their after service support has been phenomenal. Even after months had passed after launching our app, their team remained available to support us through any issues, updates, or questions we had.

Are there any areas they could improve?

No. Overall, we had a great experience.

Do you have any advice for potential customers?

We provided their team with a very text-heavy document in the beginning, but I suggest providing as many visual wireframes or mockups as you can to help them envision the UI more clearly.

Please describe your company and your position there.

I'm the CEO of a Top Classified Site in Qatar.

For what projects/services did your company hire Mobiloitte?

I've worked with Mobiloitte to get engagements for my products over different social media platforms (Facebook, Twitter, Instagram, snapchat) and on the other hand dealing with Google adwords.

What were your goals for this project?

They helped us with the increment in the number of downloads for our app. Posting of services offered by us was done by Mobiloitte on Social media Platforms which resulted in positive way and daily engagement on our website increased. Mainly it was a digital marketing work.

How did you select this vendor?

Through Freelancer

Describe the scope of their work in detail.

They helped us with the increment in the number of downloads for our app. Posting of services offered by us was done by Mobiloitte on Social media Platforms which resulted in positive way and daily engagement on our website increased. Mainly it was a digital marketing work.

What was the team composition?

Marketing team of Mobiloitte was involved in our project. They made everything in good way. Marketing manager and team members were in regular touch for any urgent change and discussion.

Can you share any outcomes from the project that demonstrate progress or success?

Mobiloitte is best when you want to boost your business. They helped with every aspect to make my business grow. Completing task on time with a detailed report makes them different from other companies.

How effective was the workflow between your team and theirs?

They used to make communication over Slack and through email. Their manager and team were very responsive whenever we had an urgent task.

What did you find most impressive about this company?

Project finished within time by Mobiloitte.

Are there any areas for improvement?

As everything was good regarding our project we can hardly suggest any improvement for Mobiloitte.