Mobile App Development. Spot on.

MobileUp specializes in design and development of technologically complex mobile apps. Including products for transport, mHealth, wearable devices, financial services, as well as applications with complicated business logic. 

Enters Top-10 of Russian mobile development companies according to main industry ratings. 

Our projects won at Webby Awards Winner, Google Material Design Contest, GOLD Prize at 44th CMA Awards, Forbes, Grand Prize at Boomerangs 2014 etc.

 

 
$25,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2009
Show all +
Saint Petersburg, Russia
headquarters

Portfolio

Key clients: 
MasterCard, Ubisoft, Channel One Russia, SIG.NUM, Cerri, Loreal, Mercedes Benz, MTS, Saint-Petersburg Public Bikesharing System.
Yami Yami Image

Yami Yami

Soon

Sovcombank Image

Sovcombank

Soon

Tutu.ru Train Tickets Image

Tutu.ru Train Tickets

Soon

Sberbank Image

Sberbank

Soon

MasterCard Image

MasterCard

The official app of the international paying system.

Mobile app allows to make payments and money transfers much faster and easier than in most payment apps.

– Payment details are stored on a secure server.

– Transfers from card to card.

– Virtual cards are alwaysavailable by 1 tap.

– Card recognition by a video camera phone. 

Watch the full case: 

Channel One Russia Image

Channel One Russia

Official Apps for the most popular TV channel in Russia.

– Video/audio streaming.

– The ability to store and watch video offline.

– TV program for 5 days.

– News feed.

The winner of «Runet Rating 2016» Сontest in category «Information and Communication» and «

Google Material Design 2016». 

 

App Store: goo.gl/W4XbOK

Google Play: goo.gl/Fbr5Ht  

 

Watch the full casehttp://en.mobileup.ru/PERVYI-KANAL

DMV Genius Image

DMV Genius

Apps for driver's license test preparation in the United States, Canada and the UK.

– Driver's license test for passing car, motorcycle, or CDL written exam. – Several difficulty levels.

– Detailed explanations for every mistake.

– Progress bar displays the number of correct and incorrect answers.

– Specific questions for each U.S.

– Personalized Challenge Bank for

improving wrong answers. 

 

App Store: goo.gl/EYBNKH

Google Play: goo.gl/BM8TnP 

Watch the full casehttp://en.mobileup.ru/dmvgenius

Koomi – mobile POS-system Image

Koomi – mobile POS-system

Automation system for coffeeshops and cafes in Canada.

– 24-hours uptime without crashes and system hang.
– Multithreading, caching, fault tolerance, algorithms for data saving.
– Work with hardware peripherals (printers, cash drawer, card reader).
– Automatic search and network configuration of iPads at the cash register and the kitchen.
– Support of online fiscal register (tax

reporting is submitted online in real time)
– Retrieving settings and the current menu from the cloud, sending back reports. 

App Store: goo.gl/WqrVG1

Watch the full case: http://en.mobileup.ru/koomi-mobil-nay-pos-sistema 

Tinkoff DriveMatic Image

Tinkoff DriveMatic

The app for «Tinkoff Insurance Company» clients helps to analyse and improve the style of driving in the real-time mode.

– Detailed travel details and route viewing.

– Viewing the location of the car.

– The information about fuel consumption.

– The full statistics of the number of emergency breaking, speed-ups and over speeding.

 

App Store: 

Reviews

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App Dev for Business Growth Company

"They advised us on mobile app development and offered solutions to complex queries." 

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2017 - Dec. 2017
Project summary: 

MobileUp developed iOS and Android mobile apps using an existing web application as a model. They contributed to design and goal conceptualization and constructed an API architecture.

The Reviewer
 
11-50 Employees
 
Moscow, Russia
Yulia Vorontsova
Head of Project Office, Everpoint
 
Verified
The Review
Feedback summary: 

Collaborative and responsive, MobileUp delivered award-winning apps that fulfilled all project requirements. Their coordination with an in-house development team was smooth and fruitful. Customers can expect a communicative partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a project head at Everpoint, an IT company. We develop web-based geo-information applications for commercial companies and government organizations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MobileUp?

We needed to develop a mobile application that would duplicate some of the functionalities of an existing web application.  

What were your goals for this project?

The app supports small and medium-sized entrepreneurial ventures by searching for the most attractive locations for future businesses. It takes into account market niches, competitive environments, and supply and demand characteristics.

SOLUTION

How did you select this vendor?

After considering proposals from different developers, we chose MobileUp because they had relevant experience and a professional team.

Describe the project in detail.

We started with several face-to-face meetings to discuss the project’s concept and goals. After conferring with our client, we jointly prepared a vision and design concept. Development of the client application followed, where MobileUp coordinated an API structure and we set up the servers. At the end of our six-month partnership, we’d developed two mobile apps for iOS and Android and published them in the App Store and Play Store.

What was the team composition?

We worked with a project manager, a UX/UI designer, a technical lead, two iOS developers, and two Android developers. There was also a QA resource, but I wasn't in contact with them. 

 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our mobile app won a national award in our industry (small and medium-sized businesses), and our customer was highly satisfied.

How effective was the workflow between your team and theirs?

We used Slack to communicate and coordinate between our two development teams, so our developers were in constant contact. Their assigned project manager responded promptly to all our requests.

What did you find most impressive about this company?

MobileUp’s staff demonstrated a high level of professionalism. They advised us on mobile app development and offered solutions to complex queries.

Are there any areas for improvement?

It may be worthwhile for them to think about transparency regarding resources working on projects behind the scenes.

5.0
Overall Score They were professional and responsible throughout the project.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    I'd like to see up-to-date information about the resources working on our project.
  • 5.0 Cost
    Value / within estimates
    They always offer us a fair market price.
  • 5.0 Quality
    Service & deliverables
    They were professional and loyal.
  • 5.0 NPS
    Willing to refer
    I'll gladly recommend them to my friends.

Mobile Application Development for an e-Learning Platform

“They offer a fair pricing structure, and their team works efficiently.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2015 - Ongoing
Project summary: 

MobileUp developed a mobile app from the ground up. After designing an engaging frontend interface, they built out the platform for iOS and Android. They optimized an existing database.

The Reviewer
 
2-10 Employees
 
Hamilton, Canada
Valeriy Luksha
Project Manager, Elegant eLearning
 
Verified
The Review
Feedback summary: 

MobileUp delivered a high-quality application that functions well on relevant devices. Their experienced designers created and intuitive UI/UX that encourages user engagement. After working through initial challenges, their project manager led a transparent and productive process.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a project manager for Elegant eLearning. We offer exam preparation services for various professions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MobileUp?

We had another company design and develop our mobile application, but we weren’t satisfied with the quality they delivered. Therefore, we hired MobileUp to create a better app for our e-Learning platform.

SOLUTION

What was the scope of their involvement?

It wasn’t possible to build onto our possible application, so MobileUp designed a new platform from scratch. It was built with legacy software, so they needed to change everything. Their team developed our new mobile app for iOS and Android. It’s a robust system that provides users with a convenient way to take tests. They had to do a lot of work so that the service isn’t just a plain list of questions. While it was difficult to optimize our database, they implemented a clean that design that effectively communicates user progress.

What is the team composition?

They assigned a project manager as our main point of contact. We also work with a designer, two developers, and several QA resources.

How did you come to work with MobileUp?

They offered transparent pricing and a feasible development timeline. After a brief vetting process, we decided to hire them.

How much have you invested in them?

We’ve spent more than $100,000.

What is the status of this engagement?

We started working with them in October 2015, and the engagement is ongoing. We’re continuing to improve the application by adding new functionalities. I hope our relationship will continue.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve built out our platform and helped release five major versions. The current build, version 5.1, has a 4.9 user score on The App Store. The app has received millions of downloads, so we’re highly satisfied with MobileUp’s contributions.

How did MobileUp perform from a project management standpoint?

Once we completed an early version of the application, we weren’t MobileUp’s first priority. They provided support when we had issues or if something came up, but they began to delay our requests and miss deadlines. We weren’t spending too much money at that time, so the service wasn’t the best. We spoke with them to figure out what happened, and it turns out their project manager was spread too thin between other projects. We wanted to solve the problem but preferred not to change resources. After figuring everything out and discussing the issues, their customer service has improved dramatically. Since then, everything has been going well. Therefore, I can’t say anything bad about their service. They often operate ahead of time.

What did you find most impressive about them?

They utilize a thorough development process. For each stage, they involve the customer and gather relevant feedback. They offer a fair pricing structure, and their team works efficiently. We’ve been happy customers since the onset.

Are there any areas they could improve?

Apart from the minor issue we had with project management, we appreciate everything they do.

Do you have any advice for potential customers?

It depends on what someone is looking for in a development company. My advice is to keep in touch with them and discuss the project’s requirements as much as possible. Develop a close connection with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They correct issues quickly.
  • 5.0 NPS
    Willing to refer
    I recommend them to anyone looking for an app development firm.

Mobile App Dev for Large IT Services Company

In my opinion, they're one of the best teams around, consisting of strong UI designers and software developers.

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2015 - June 2017
Project summary: 

MobileUp provided mobile application development services, working on all the software for an Android application. They later worked on a redesign for the app’s interface.

The Reviewer
 
51-200 Employees
 
Russia
Evgeniy Lubaev
Product Owner, Tutu.ru
 
Verified
The Review
Feedback summary: 

The completed application has thousands of active users each day who utilize its services to purchase tickets. The team managed both the initial build and the redesign efficiently, remaining flexible and displaying their excellent skillset.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Tutu.ru is one of the biggest IT companies in Russia. Located in Moscow, we sell air tickets, train tickets, and so on. I’m the product owner for the mobile application.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MobileUp?

We worked on two projects with them: the first was a mobile application for selling train tickets, and the second was a redesign for the same app.

SOLUTION

What was the scope of their involvement?

They created the concept and design of our ticket app, executing all of the software development work for the Android platform. It was a big project that lasted for six months. We worked daily with them. After launching the app, we went back to them to create and implement a brand new design. They completed both projects very well.

What is the team composition?

I interacted with their project management team, and we also had direct communication with the software developers.

How did you come to work with MobileUp?

When I joined Tutu, I worked with MobileUp along with other outsourced developers.

How much have you invested with them?

I think it was about $100,000.

What is the status of this engagement?

We first worked with them from November 2015–June 2016. From there, we continued to work with MobileUp for various tasks, especially regarding UI design. The second project lasted from March–July 2017. Currently, we have our own development team, so we no longer use their services.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We use the app daily to sell train tickets and have thousands of active users and installs every day. In my opinion, they're one of the best teams around, consisting of strong UI designers and software developers.

At the moment, we have our own in-house software development team at Tutu. Our Android developers told me that the source code from MobileUp is the best out of all our different outsource teams. It's high-quality programming.

How did MobileUp perform from a project management standpoint?

Because we’re located in Moscow, and MobileUp is located in Saint Petersburg, we worked remotely. The quality and level of communication were excellent. They were flexible and can work day and night, even during holidays if requested.

We used standard communication tools, including email, Skype, and other chat programs. In terms of project management, they use Atlassian Jira as a task tracker, GitHub as a source code repository, and Zeplin.io for design.

What did you find most impressive about them?

In the presales process, any team will claim to be the best at design, development, and so on. Only practice and real projects show what they can do in real life. MobileUp proved that they excel in these areas.

Are there any areas they could improve?

I think they could refine their project management as well as with some of their business processes. We had some situations and challenges at that level. Establishing the right project management culture within the team would help them improve.

Do you have any advice for future clients of theirs?

They’re able to assess opportunities and strengths, so if they say they will do something, they work hard to do it well.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    They’re quite expensive, but I know far more expensive vendors.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for B2B Ridesharing Solution

"The price would be much higher to get this product quality in other countries."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2017 - Ongoing
Project summary: 

MobileUp created an application for iOS and Android to give users a platform to share transportation with employees from the same company. They developed natively and used Zeplin for the prototype.

The Reviewer
 
1-10 Employees
 
Amsterdam, Netherlands
Roman Sokolov
Founder, Cårporate
 
Verified
The Review
Feedback summary: 

MobileUp successfully developed a stable, bug-free app, which earned them an invitation for future work. A winning combination of strong expertise and great communication made this team perfect to work with. They excel in collaborative project management and are committed to quality results.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Cårporate. We’re a B2B ridesharing solution which allows our corporate customers to decrease their travel expenses and let their employees build new professional relationships and support greener commute.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MobileUp?

I wanted to connect business travelers within their own company based on their arrival and departure locations so that they could share their rides. I needed to create this service for mobile platforms (iOS and Android).

SOLUTION

What was the scope of their involvement?

MobileUp was in charge of development of the UI as well as programming codes. The end user can set the departure and arrival locations. Based on this information, they can determine if someone from their company is traveling the same direction. In the personal section, users can track shared miles and points earned and post their photo and contact information.

The app was built for iOS and Android. The frontend was developed natively. They used Zeplin to build the prototype. We completed the initial scope of the project and have decided to use them for further development tasks.

What is the team composition?

There were 3–6 people assigned to the project. I interviewed the project manager and developers to make sure there weren’t any communication issues.

How did you come to work with MobileUp?

I found them through an online search. I was looking for an agency in Russia, and I interviewed several agencies about their approach to develop the app. The selection process was simple. I decided to go with MobileUp because their approach was the most comprehensive, their communication style was attractive, the team is strong, and their experience was relevant.

How much have you invested with them?

The cost was between $70,000–$90,000.

What is the status of this engagement?

We started working together in June 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

All tasks were completed on time. If we had any timeline discussions, they were proactive.

How did MobileUp perform from a project management standpoint?

They were outstanding. The project manager was very proactive. They allowed me to participate in the detailed discussions about the app’s features. I always had a contact person for any questions, and they were very quick to respond. They use Telegram for messaging and Trello for task management. I didn’t have much exposure to their internal work, but they demonstrated the progress with the tools in the meetings.

What did you find most impressive about them?

Their open communication was the key to success. They had relevant background and relevant experience so they didn’t have to reinvent the wheel to make my project successful. They are dedicated and had an appropriate level of collaboration within the team. They have a very productive and warm environment, which positively impacted my project.

Are there any areas they could improve?

They could reach broader markets. They are one of the top five development companies in Russia, and they’re ready to expand all over the globe.

Do you have any advice for potential customers?

Articulate clear business objectives. They have great exposure to different businesses. It’s best to explain to them what you need so they can advise you on the best solution for it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very professional in setting expectations and calculating timelines, deadlines, and key milestones within the project.
  • 5.0 Cost
    Value / within estimates
    My product is international. The price would be much higher to get this product quality in other countries.
  • 5.0 Quality
    Service & deliverables
    I never received any complaints from end users regarding the user experience or any bugs in the app.
  • 5.0 NPS
    Willing to refer
    I’d definitely recommend them.

Mobile App Development for Bike-Share System

"MobileUp was a good technical partner, and they really improved our business."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2015 - Apr. 2016
Project summary: 

MobileUp designed and developed a local bike-sharing platform for web and mobile (iOS and Android) platforms, implementing better tech support, backend control, and a simpler UI.

The Reviewer
 
51-200 Employees
 
St. Petersburg, Russia
Andrew Safranov
Project Manager, Velogorod
 
Verified
The Review
Feedback summary: 

The energy-efficient system attracted over 11,000 new users and won Best Application at Russia’s Golden App 2016 contest. MobileUp’s hardworking attitude, attention to detail, and proactive communication created an enjoyable engagement.

The client submitted this review online.

BACKGROUND

Please describe your organization.

Velogorod is St. Petersburg's bike-sharing system with stations all over the city. It allows riders to take a bike whenever they need and leave it at any station when arriving at their destination.

I'm a project manager at Velogorod, and I'm responsible for technical realization. 

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with MobileUp?

At the time, users were confused by our signup process, rating system, and inconsistent app functionality. We wanted to make communication easier through our app and website to make the system more available, improve the service, and promote the growth of our bike hires.

The old application performed basic functions but did not meet our primary objectives or the needs of our audience. It crashed sometimes, and users often complained about its unwieldiness. 

SOLUTION

Please describe the scope of the work and MobileUp’s involvement in greater detail.

They designed and developed new mobile apps for iOS and Android and an adaptive website. On our side, MobileUp also created a system of control and technical support and included a way to track the key indicators. They planned and rewrote the server-based part of the project and ensured API cooperation with the stations. Now, the product lets users hire bikes directly from the mobile app and solved the technical problems of the former system.

They conducted research to find key problems while communicating with the users. They really cleaned up the interfaces of both the app and the website. They even designed city posters to help new users learn the bike-sharing system.

We also had problems related to energy efficiency in the system because it worked on solar power. MobileUp solved this issue through a special algorithm and timing the schedule of requests to the server.

They were engaged in the whole process and became our technical partners.

How did you come to work with MobileUp?

We conducted a tender among mobile developers, and we evaluated the approach of MobileUp.

Could you provide a sense of the size of this initiative in financial terms?

We’ve spent between $70,000 and $100,000.

What is the status of this engagement?

We began our engagement in August of 2015 and finished in April of 2016. 

RESULTS & FEEDBACK

What are the results of the project, and are there any statistics or metrics you can share?

In 2015, 28,000 people used our bicycles. After launching the new app and website last year, our user number grew to more than 39,000. The new Velogorod app simplified the bike rental process. There are no access points on the stations, and users can simply reserve a bike using a smartphone. The product is unique among similar systems of renting (American, Canadian and European) because it’s the first app that lets people use our service through the app exclusively.

We were satisfied with their design and implementation of the app and website. We have received positive feedback from both our employees and our users. MobileUp was a good technical partner, and they really improved our business.

We knew that the new app was good, but nobody expected the project to win Best Application in the Golden App 2016 contest.

How did MobileUp perform from a project management standpoint?

We enjoyed MobileUp's hardworking attitude. Their project managers are very good at giving feedback and responding to our requests. They were active in communicating with us about ideas and updates.

There was a small delay for objective reasons related to some difficulties with hardware.

What distinguishes MobileUp from other providers?

MobileUp is a very skilled team. They are able to think about the whole system as well as its many details. MobileUp's is very organized, attentive, and transparent. They guided us throughout the process and gave great suggestions. We had a good partnership.

Is there anything MobileUp could have improved or done differently?

No, everything went smoothly. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile Development for Domestic Services App

"They gave us a lot of good technical advice for our project."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2015 - Feb. 2017
Project summary: 

MobileUp developed a mobile application that allowed users to match quickly with domestic service providers. Their work included design, prototyping, testing, and deploying for both iOS and Android.

The Reviewer
 
1-10 Employees
 
Russia
Nikita Trunov
Founder, Aladdin
 
Verified
The Review
Feedback summary: 

Test users offered positive feedback on the app, complimenting its speed and usability. MobileUp corresponded quickly throughout the project, offering suggestions for the app’s development. Although there were minor delays, the team had a lot of experience. 

The client submitted this review online.

BACKGROUND

Please describe your organization.

Aladdin is a mobile application which allows users to quickly search for professionals for domestic help. The services the app covers include cleaning, washing, electricians, and everything else required for the home maintenance.

What is your role in the organization?

I am a co-founder of the app.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with MobileUp?

Our main objective when we approached MobileUp was to develop a mobile application that helps a user quickly find domestic help for cleaning, washing, electric and such other services. The app was to be developed for Android & iOS platforms.

SOLUTION

Please describe the scope of the work and MobileUp’s involvement in greater detail.

MobileUp has worked on each and every functionality required to build the app. The team was highly involved in the project from the very beginning to the end. This meant prototyping, designing, writing scenarios and texts, developing, testing and deploying. During the process, they always gave us some useful advice and discussed what features we could add to get better results of the project.

The app allows users to chat with service providers. MobileUp provided both design and development for the project.

How did you come to work with MobileUp?

A friend who had worked with MobileUp gave me the reference. He had a very good experience working with them. MobileUp appeared to be strong in experience and technical skills. They also made us feel comfortable about working with them. If any problem appeared, they immediately had several ideas, and it seemed that they would be a good partner.

Could you provide a sense of the size of this initiative in financial terms?

I would like to keep it confidential.

What is the status of this engagement?

We started working on this application in December 2015 and the estimated to complete the project fully was about 14 months. The project finished in the beginning of February 2017. They caused some minor delays.

RESULTS & FEEDBACK

What are the results of the project, and is there any statistics or metrics you can share?

I can’t share exact data because the app is in a test period now. We have not released it for the public use. However, we have heard positive feedback from the users that have access the to app.

The tests are going well. We encourage both users and service providers to participate in tests, and they point out the speed and usability of the app. Test users find the app useful and mention that it saves time.

All functions work well. Bugs occasionally arise, but they are usually not serious.

How did MobileUp perform from a project management standpoint?

They corresponded quickly with our thoughts and ideas for the project and also they had good suggestions for our project. We communicated every day.

In terms of deadlines, there were some minor delays.

What distinguishes MobileUp from other providers? What do you appreciate about them?

The team has a lot of experience. They gave us a lot of good technical advice for our project.

Is there anything MobileUp could have improved or done differently?

No, I did not find any area where they can improve.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    There were some minor delays.
  • 5.0 Cost
    Value / within estimates
    The initial cost they proposed was close to the final one.
  • 5.0 Quality
    Service & deliverables
    MobileUp responded quickly to any problems or questions we had.
  • 5.0 NPS
    Willing to refer
    They are a good team to collaborate with.

iOS Mobile App Development for Collaboration Software Provider

"MobileUp has been a step ahead."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2015 - Oct. 2016
Project summary: 

MobileUp has developed the first version of an on-the-go project management app. The team has delivered a first version on iOS after starting from scratch and is currently provides maintenance and improvements.

The Reviewer
 
51-200 Employees
 
Montreal, Canada
Vasily Klimko
Product Manager, cerri.com
 
Verified
The Review
Feedback summary: 

For beta users, the app is functioning to provide on-the-go collaboration tools. Some bugs exist, but the source of these is undetermined. MobileUp communicates clearly and professionally, and is flexible in their working style. They think long-term, give advice, and are true partners. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We develop collaboration tools for projects, as well as enterprise-level project management systems. I wear multiple hats, including product owner and marketing manager of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MobileUp?

We are in the process of building a new product and taking it to market. It is geared towards end users; people who are on the go and need to collaborate on projects regardless of whether they're at a desk or working as freelancers. We wanted to provide a solution which ensured that they could communicate with project managers or other team members on the go, so we decided to build an iOS app.

SOLUTION

What was the scope of their involvement?

MobileUp started development from scratch. We had specs and some design, but no work had been done on the mobile side. We have worked with three members of MobileUp's team.

The app allows users to create tasks, comment on a task or assign it to a person, and create new projects.

How did you come to work with MobileUp?

MobileUp was referred to us by a friend who had used them in the past. I liked the fact that mobile development was MobileUp's core business. Other developers we approached had mobile divisions as parts of the larger organization and focused on bigger projects. MobileUp seemed to be very knowledgeable in their area.

How much have you invested with MobileUp?

The cost of MobileUp's initial work was between $15,000 and $17,500.

What is the status of this engagement?

We started working with MobileUp in September or October 2015. The first version was delivered in October 2016, and we're currently working on maintenance and improvements.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We are still in the process of bringing the product to the market. It would be hard for me to gauge success since only beta clients are using the app. So far, it has been doing the job in terms of providing on-the-go collaboration. We haven't collected feedback from existing clients.

The application has had some bugs, but there are always two sides of the story. We haven't always described the full specs and scenarios, so what can look like a bug may be a result of incomplete usability testing.

How did MobileUp perform from a project management standpoint?

The communication was very clear and professional. MobileUp hit timelines well and worked well with our team. It was important to get multiple API hooks for the app to work properly, and there have been delays on our end. MobileUp still managed to continue working on other parts of the application without too much blockage.

We are using our own tools for managing tasks and projects. We also used Pivotal Tracker in the beginning.

What did you find most impressive about MobileUp?

We have dealt with many outsourced companies for different parts of our product development. In comparison, MobileUp has been a step ahead. They can think long-term, provide advice, and essentially become a partner. This means that MobileUp hasn't consumed too much of our time, compared to others. We can provide information and specs to the team, and they can work independently, only coming back to us when they are really stuck. Since MobileUp has a lot of experience with mobile development, they come up with the best possible solutions for our technology constraints. I have nothing but positive feedback.

Are there any areas MobileUp could improve?

Complying with our choice of tools would be an improvement. MobileUp hasn't always used the tools specified by us for tracking the project.

4.5
Overall Score If someone wants to develop an app, and has some well-described specs, using MobileUp would be a safe choice. They can definitely deliver a good quality of work, for a good return on investment.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Sometimes, we've had delays caused by both our sides. This is a normal part of software development. The product was delivered a bit late.
  • 4.0 Cost
    Value / within estimates
    I don't know that much about the range of prices I could have gotten elsewhere.
  • 5.0 Quality
    Service & deliverables
    The project was very smooth, and the deliverable was good quality.
  • 5.0 NPS
    Willing to refer

iOS & Android Development for IT Holding Company

"Moreover, the application has the highest rating in our category among competitors."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2015 - Oct. 2016
Project summary: 

MobileUp developed a classified advertising platform for the Kazakhstan market. The iOS and Android build had a huge scope and lots of complicated functionality.

The Reviewer
 
11-50 Employees
 
Kazakhstan
Project Manager, Classified Advertising Platform
 
Verified
The Review
Feedback summary: 

MobileUp delivered successful mobile applications on iOS and Android. They have received over 200,000 monthly visitors just one month after launch.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are an IT holding company that consists of three projects: Kolesa, Krisha, and Market. We are based in the cities of Astana and Almaty, operating only within Kazakhstan. Over 200 people work in our company.

Market is a free classified ads platform, created based on popular searched services of the real estate (krisha.kz) and car (kolesa.kz) businesses. Our main target is to help the buyer and the seller to find each other.

I'm a project manager on the "Market" team and I coordinate the development, marketing, moderation, support service, etc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MobileUp?

We had to develop an iOS app for Market. We already have an Android in-house team, and we were looking for a service provider which would give us the same quality of production as our in-house team, but for iOS.

We had an ambitious goal to develop an application that would be the absolute leader amongst all the classified ads services in Kazakhstan. We had to match all the trends from the world's best start-ups in the industry, and to make it better than competitors in all respects, including convenience, design, and stability.

SOLUTION

What was the scope of their involvement?

The scope of work was huge. It included a lot of screens, a variety of methods in the API, and many services which need to be integrated, much more than in any enterprise application.

It is a big classified platform supporting paid services, with a large number of filters, dependencies between parameters and categories, and a lot of logic, such as syncing favorites between the app and the website.

How did you come to work with MobileUp?

My colleague from Kolesa recommended MobileUp, saying that they were highly satisfied with the quality of their job and the skills of the team. The goal was to develop a high-quality app for iOS with the integration of our API. MobileUp was in charge of the whole stack of services, from prototyping, copywriting, and onboarding, to developing and releasing to the App Store.

Since the company had already successfully worked with MobileUp, and they knew our API, we were sure in our choice. We have not been disappointed.

How much have you invested with MobileUp?

We have spent about $30,000.

What is the status of this engagement?

We began working together in October 2015 and the relationship ended in October 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The app launch has exceeded our expectations. Within two weeks after the release, the app took the first place in the top free section of the App Store in Kazakhstan. For two months Market was installed by more than 300,000 of people. This is a very good number for Kazakhstan, and we are proud of it. Moreover, the application has the highest rating in our category among competitors. We have reached an active audience of 200,000 users per month since November.

How did MobileUp perform from a project management standpoint?

The project managers at MobileUp were always great at giving us feedback and responding to our needs and requests. They helped us a lot of times with the technical issues and product features.

What did you find most impressive about MobileUp?

MobileUp has a very responsible team that works great on their projects and delivers everything with good quality. They have the initiative to always dissuade us from unnecessary features.

Are there any areas MobileUp could improve?

In general, no.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS Development Live Media Streaming Service

"Everything was done on time and on budget. It was a pleasant experience to communicate with them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

MobileUp was hired to build a mobile application for iOS phones and tablets for musicians to have access to professional audio and camera quality for recordings, as well as a website. 

The Reviewer
 
1-10 employees
 
Paris Area, France
Andrey Arte
CEO, MusicNow
 
Verified
The Review
Feedback summary: 

The client gave MobileUp a perfect rating in all categories, noting that the quality of the work was high, cost effective, and deadlines were always met.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

MusicNow is a startup from France. It's a live streaming service for musicians. Musicians can stream their concerts easily with iPhones or iPads, smartphones, and tablets with good quality video and audio. I am the CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MobileUp?

MusicNow is a mobile product that addresses the problems musicians have – there are big-name stars who have access to professional audio, professional cameras, and so on because they have money and labels behind them. There are many independent musicians – young musicians – who have no access to professional broadcasting but need it to grow their audience. We provide them that with our mobile solution. For us, the mobile app is the main product that provides the main service we provide to musicians. That's why mobile development and good quality development in livestreaming and user experience was important. MobileUp recommended major research of streaming engine solutions, and they built the entire product – the entire mobile app – both front-end and back-end solutions. They customized the product for us as a company, which we can provide for our clients.

SOLUTION

What was the scope of their involvement?

They built our iOS app. They want to build our Android app soon, which we're in the process of doing. They also built a website that, in terms of the scope, wasn't only front-end, but also back-end as well.

How did you come to work with MobileUp?

My friends recommended them and, by recommendation, I looked into their website and portfolio. We talked, and we decided to work together.

How much have you invested with MobileUp?

It's almost $50,000. It will be more with the Android version.

What is the status of this engagement?

The iOS MVP [minimum viable product] was live in February [2016]. The full product launch will be in a couple weeks [October 2016]. They're finishing it right now.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We've had more than 50 concerts streamed. We got the first feedback from musicians that they need distribution to Facebook and YouTube, which we're building out right now. In the full product, it will be available. Several unique functions are included for musicians, such as sound settings. They need sound a lot, so we launched it without this function, and then we started getting feedback from musicians. For now, there's an opportunity to see the level of sound and to incorporate special settings that is useful and musicians do use it. Another thing is multicamera, which is a cool thing. Musicians can take several iPhones and get different angles, which makes the whole experience look professional like it's a real TV broadcast from several cameras. All of this stuff was done based on the musician's feedback during our MVP process. One more thing that is cool is that we're in cooperation with Universal Music in several European markets where there will be indie label backed by Universal that will promote music among their musicians. That will launch in a couple of weeks.

How did MobileUp perform from a project management standpoint?

From my point of view, it was good. They're not a big agency, but it was very personalized. I was in touch personally with their CEO all the time developing the project – a lot. Overall, any questions I had regarding content and design were solved immediately. We can personally ask any project leader or any of the developers if we have an issue. It's flexible overall, and almost always on time. There were some things that couldn't be on account of research. They were researching the best streaming engine to use, and it took more than we expected at the beginning of the project but, more or less, management was good.

What did you find most impressive about MobileUp?

They were proactive when we had a task. We needed to build the product, but we personally – at MusicNow – didn't know how to build it. We came to MobileUp, and they proactively proposed a solution. Then, during the development process, we found out that this solution, for example, doesn't work, and they proactively proposed another solution. Also, user experience design and overall visual design were good, and we also didn't have many bugs. This was good. They developed pretty well and gave feedback during the testing. Our MVP launch was smooth with just a few issues.

Are there any areas MobileUp could improve?

We had mobile and web product in the plan. They're definitely professionals in mobile development in both front-end and back-end. They probably need more staffing for web development. It was a little longer than planned, but maybe it's not what they focus on.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I mentioned we had some delay in web development, but it was not a crucial part of the project. It was just one of the tasks so, overall, it was done on time.
  • 5.0 Cost
    Value / within estimates
    The cost was good – we expected it would be more. I know they are not the most expensive guys in Russia. I could probably find cheaper in Ukraine or India, but I didn't feel the same comfort of quality.
  • 5.0 Quality
    Service & deliverables
    We were satisfied with the quality of the product. This is the main thing. Everything was done on time and on budget. It was a pleasant experience to communicate with them.
  • 5.0 NPS
    Willing to refer
    I already did for my friends.