Could you share any statistics or metrics from this engagement?
We just went live. We did a public launch of the app last week, and we're getting a good response. In a week's time, including both Android and iOS, we've got close to 800 downloads. We didn't have any benchmarks, but that's a good start for us. It's more than what we expected, so we're getting a good response from the market.
We've got some good ratings and reviews on Google Play as well, and a couple in the App Store. Some people have also contacted us directly through the Contact Us section of the mobile app as well. The holidays are starting in Nepal right now, so we expect a slower period for a couple of weeks, but the launch has definitely been better than we expected.
When dealing with other developers in India, I've noticed that the designer may not be that good. However, the designer that Mindinventory assigned to us was good. I'm happy with the overall design of the app.
How did Mindinventory Technologies perform from a project management standpoint?
I was happy with the project manager who was assigned. He was very responsive and accessible via Skype, phone call, WhatsApp, or message, or whatever. We didn't use any specific project management tools. The project manager understood our requirements, and he responded well. If he had questions, he asked them rather than making assumptions.
The project was completed within the specified budget. We obviously had to increase our budget, but that was purely because we had to increase the scope of work. It was completed within the timeframe, and the changes we had to make were done within that deadline. Overall, we're happy with how the project was managed.
The contract we signed before beginning the project had the scope of work and specifications outlined, and that was our main reference point. Any change request was discussed with the account manager, to determine if it was a deviation from the scope of work. We would arrive at a mutual understanding on whether we needed to pay extra for changes.
What distinguishes Mindinventory Technologies from other providers?
I've used developers in the past, but I wasn't too happy with them for two main reasons. It comes back to how reasonable you are in your change request. Once you've got the scoping document, it becomes a huge problem when you've got a small deviation, but they charge you for that as well. In that sense, Mindinventory was accommodating.
Also, the project manager was very responsive, so there weren't any delays when I asked for something to be fixed or changed. Also, just the professional behavior around how to manage the scope of the project. I think these two things were commendable, which I didn't find very easy with the other developers.
The initial wireframe they came up with was a good starting point for us. It was already in a very good stage, and we just had to build it out from there. I didn't find that skill in the other developers I've worked with.
Is there anything Mindinventory Technologies could have improved or done differently?
One thing, which is a very general comment and is true for any developers based out of India, is more on the grammar side of things. We have to spend a lot of time writing the content because we know that, with Indian developers, the grammar may not be correct. That's the only area of improvement, and that's true for any developer in India. It's about making sure that the content is exactly what you want it to be in the app.