What was the scope of their involvement?
Mind IT has lent their domain knowledge to e-commerce, product management, and healthcare projects. They’re mainly skilled in Microsoft technologies, including .NET, Azure, AI, chatbots, and cloud services.
For one project, we developed a management system for a large hospital chain. We worked with Mind IT because we didn't have expertise with those systems or customers in that part of Asia. The system they developed covers front-office, in-patient, out-patient, and blood-bank management, as well as invoicing and insurance.
Another client is a large company that maintains 23–25 websites for each product segment. We built a unified product management solution for them. We architected the system, and Mind IT built and implemented it. The solution didn’t change the look-and-feel of the sites, but improved their maintenance and update capabilities.
Mind IT also developed a Microsoft system to manage approvals, surveys, and performance for a credit union provider. They built a unified solution for every compliance requirement in workforce, performance management, and survey administration. We handled the account management and architecture, and Mind IT handled development, quality management, and program management.
What is the team composition?
We usually don’t work with more than seven to 10 people. I once engaged with two teams, which included 15–18 Mind IT employees. We have fixed-price projects. We’ve verified their software developers, but my critical contacts are the program, quality control, and account managers.
How did you come to work with Mind IT Systems?
Their co-founder was my employee, and I mentored him during their growth and establishment. We understood his values and knew he would build a company with the same culture. We're incredibly proud of companies that come from our ecosystem, and we support them as much as we can.
What is the status of this engagement?
We started working with Mind IT around one-and-a-half years ago.