Merge Rocks

BACKGROUND

Please describe your company and position.

I am the CEO of Clockwork

Describe what your company does in a single sentence.

FP&A Software for Professionals, by Professionals

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

• We hired Merge to bring their expertise in UX/UI design and Webflow development to enhance our Fintech platform.

SOLUTION

How did you find Merge Rocks?

Referral

Why did you select Merge Rocks over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included a comprehensive UX discovery phase, where Merge thoroughly analyzed user needs and pain points. Following this, they developed visual concepts that aligned with our brand and industry standards. The project also involved a complete redesign of our website, focusing on improving user navigation and overall experience. Finally, Merge is handling the Webflow development, ensuring the site is fully responsive, visually appealing, and technically sound. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

While the project is still ongoing, we've already seen promising developments. The initial UX discovery provided us with valuable insights that are guiding the redesign process. The visual concepts presented by Merge have been well-received internally, setting a strong foundation for the final design. Early stages of the Webflow development indicate that the new site will significantly improve user engagement and streamline our digital experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have maintained clear communication, consistently keeping us updated on progress. Deadlines have been met without issue, and their team has been highly responsive to our feedback and any new requirements that have emerged. Their structured approach to project management has kept everything running smoothly and on schedule.

What was your primary form of communication with Merge Rocks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Merge's deep understanding of the Fintech industry was what impressed us the most. They brought industry-specific insights to the table, which significantly enhanced the relevance and effectiveness of the UX/UI design. Their ability to translate complex financial concepts into an intuitive user experience was particularly noteworthy, as was their proficiency in Webflow development.

Are there any areas for improvement or something Merge Rocks could have done differently?

At this stage, we haven't identified any areas for improvement. Merge Rocks has exceeded our expectations in every aspect of the project, from UX discovery to design and Webflow development.

BACKGROUND

Please describe your company and position.

I am the Head of Sale of Boosty Labs

Describe what your company does in a single sentence.

Blockchain & web3 development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

• Design
• Design Management
• Design Supervision

SOLUTION

How did you find Merge Rocks?

Referral

Why did you select Merge Rocks over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Key deliverables included:

• in-depth UX discovery
• high-fidelity design mockups
• functional prototypes
• a final design hand-off to our development team.

Merge managed the full spectrum of our UX/UI needs. They began with UX discovery, thoroughly researching and understanding our requirements. They then developed conceptual designs and produced detailed mockups and interactive prototypes. The scope also included

• crafting the final UX/UI design
• ensuring it was both visually appealing and user-friendly.

Finally, they provided a smooth handoff of all design assets and documentation to our development team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The key result was the fast delivery of a high-quality design. They nailed our main requirements and executed everything perfectly and efficiently.

Everything worked smoothly, and the project was realized accurately according to the specifications.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Merge Rocks consistently delivered on time and was highly responsive to our needs. Any questions or adjustments we had were addressed promptly and effectively, ensuring the project stayed on track and met our expectations.

What was your primary form of communication with Merge Rocks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Merge was their deep expertise in UX design and their strong orientation towards business goals. Their dedication to the project was evident in every step, and they ensured a smooth delivery from start to finish.

Are there any areas for improvement or something Merge Rocks could have done differently?

We were very pleased with the results. The team was dependable and thorough throughout the project. They delivered a polished final product that matched our design expectations perfectly. 

BACKGROUND

Please describe your company and position.

 I am the Operations of a financial services company 

Describe what your company does in a single sentence.

Digital asset investment platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

Platform/product design

SOLUTION

How did you find Merge Rocks?

Online Search

Why did you select Merge Rocks over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from Merge Rocks were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To design a sleek, cutting edge UI for an investment platform to represent our brand with a seamless UX across multiple investment channels: seed VC investments, launchpad investments and RWA fund management.

One dashboard being the central hub for retail investors to participate in seed and launchpad deals. 

One dashboard being the central hub for institutional investors to participate in tokenization and tokenized funds. 

To design and develop a website acting as the overarching umbrella for all of the companies moving components, a central hub for all users to interact with their choice of investment. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The response from our community and clients due to the insight they have received has been extremely positive, our new website launch was successful and we are extremely happy with how it represents our culture and brand. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Extremely effective communication and proactivity towards executing the scope and additional adjustments where the direction slightly changed, and or changed dramatically, they were open and adaptive to feedback where necessary and continued to drive for excellent results. 

What was your primary form of communication with Merge Rocks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their communication and willingness to openly listen and adapt to our needs as they were refined throughout the scope's completion were unparalleled to 99% of the agencies operating. We feel now that they completely understand the culture and vision of what we do and are genuinely excited about it. We can now trust their creativity to suggest and adjust design elements based on their understanding.

Are there any areas for improvement or something Merge Rocks could have done differently?

All concerns at any stage were quickly responded to positively by Merge, the recovery process was efficient and effective.

BACKGROUND

Please describe your company and position.

I am the Founder of Augment.org

Describe what your company does in a single sentence.

We offer an alternative MBA program thaught by the greatest entrepreneurs in the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

Build a blog

SOLUTION

How did you find Merge Rocks?

Online Search

Why did you select Merge Rocks over others?

• High ratings
• Pricing fit our budget

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to create a blog for our website. 
Key deliverables:

• design of the blog
• development of the blog

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We received various quotes for this project from companies in the US and Canada. The quotes were quite expensive, and they indicated that the project would take several months to complete.

What was so great about Merge Rocks was the fair price and the rapidity at which the blog was live. In two weeks, we went from not having a blog to having a well-designed and functional blog on our website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, everything was on time and we are able to communicate very quickly via slack.

Even today, 2 months after our project ended, they are available to help if we have any trouble. 

What was your primary form of communication with Merge Rocks?

Virtual Meeting

What did you find most impressive or unique about this company?

They were very professional and efficient. Moving forward, I'll work with them for any dev or design project. 

Are there any areas for improvement or something Merge Rocks could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CTO of Noviscient

Describe what your company does in a single sentence.

Noviscient is a multi-strategy, quantitative, investment manager.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Development to accomplish?

• MVP Design and Development for Investment Management Platform

SOLUTION

How did you find Merge Development?

Referral

Why did you select Merge Development over others?

• Pricing fit our budget
• Great culture fit

How many teammates from Merge Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project aimed to create a user-friendly dashboard for investors to monitor their investment performance, encapsulated into an Investor's Portal and a mobile app. The scope of work spanned from initial discovery, through design and development, to ongoing support, with the following key deliverables: 

• Discovery: Understanding client needs, market research, and specification of requirements for the portal and app. 
• Design: Crafting the UI/UX for the Investor's Portal, using Webflow for website development, and designing a corresponding mobile app. 
• Development & Support: Implementing the web and mobile platforms, with continuous design updates based on user feedback. 

Key Deliverables: 

• Investor Dashboard: A detailed analytics platform within the web and mobile app. 
• Investor's Portal: A Webflow-developed website with dashboard access, educational resources, and account management features. 
• Documentation: Guides on design decisions, development processes, and future update protocols.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Operational Efficiency: Decrease in support inquiries, indicating a more intuitive platform and user satisfaction. 
• Customer Satisfaction: Higher satisfaction scores from user feedback, reflecting the platform's effectiveness and usability. 
• User Growth: Growth in new user sign-ups, suggesting the platform's market appeal and effective acquisition strategies.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management for our dashboard was highly effective, ensuring on-time delivery and excellent responsiveness to our needs. The team used a structured approach with regular updates and agile practices, which allowed for efficient execution and the ability to adapt to changes swiftly. 

• Timeliness: Deliverables were consistently completed on schedule, reflecting the team's proactive planning and execution. Responsiveness: The team was very responsive to our requests, incorporating our feedback promptly and effectively, which ensured the final product exceeded our expectations. 
• Communication: Effective use of project management tools and regular meetings kept us well-informed and engaged throughout the project lifecycle. 

Overall, the project management excelled in delivering the project on time while being highly responsive to our needs, fostering a productive working relationship and contributing significantly to the project's success.

What was your primary form of communication with Merge Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We found their expertise in the fintech industry and delivery with a focus on business objectives quite impressive. And, of course, the team excels in both design and development.

Are there any areas for improvement or something Merge Development could have done differently?

Nothing to mention here.

BACKGROUND

Please describe your company and position.

I am the CEO of Waffly

Describe what your company does in a single sentence.

Waffly is a collaborative knowledge platform that marries the contextualization of Wikipedia with the efficiency of TikTok.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Development to accomplish?

• Development, Design and Product management for AI product

SOLUTION

How did you find Merge Development?

• Referral

Why did you select Merge Development over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Merge Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We sought out a company with expertise in AI, for the development and design of our AI Transcripting tool. So we chose Merge and hired them to deliver the product's POC and to effectively manage the entire product development team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Achieving the delivery of a POC within just one month helped us to fundraise our angel round and begin to work on the complete MVP. Within three months through the help of Merge was a remarkable success in my view.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had frequent calls and quick responses in Slack. Product management part was especially efficient. All hours were clearly put in the report by request and we negotiated to remove some hours to reduce the budget for some double work since we're just an idea-stage startup. Thanks Merge for their understanding.

What was your primary form of communication with Merge Development?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Deep technical expertise (Expertise in working with AI, which was crucial for us), excellent product management, and a balance of quality and speed were what impressed us about Merge.

Are there any areas for improvement or something Merge Development could have done differently?

Everything was close to perfect from the start.

BACKGROUND

Please describe your company and position.

I am the Co-founder/CPO of Oleria Corporation

Describe what your company does in a single sentence.

Oleria changes the conversation around security with an adaptive and autonomous approach to access that enables organizations to achieve the biggest and best business outcomes without being held back.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Development to accomplish?

• Come out of stealthmode, build trust and brand integrity with oleria.com

SOLUTION

How did you find Merge Development?

Linkedin

Why did you select Merge Development over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Merge Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Design and develop Oleria website and product experiences from scratch.
• Evaluated brand and visual direction that represents
• Complete website redesign.
• Design Components library for efficient and consistent design of all pages
• The website was developed on Webflow with organized symbols, integrated CMS plugged-in automation, and security/privacy policies
• Start gathering users’ behavior data
• Build product clickable prototypes and wireframes for customer feedback

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• On-time delivery of website development.
• Continuous revision of product design with customer feedback
• Standardizing product experience development while building scalable wireframes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time

What was your primary form of communication with Merge Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive was how quickly Merge could get up to speed on our business and deliver positive outcomes despite not having a direct background in security. Through collaborative workshops, they took the time to truly understand our customer needs, brand vision, and objectives. Their team asked thoughtful questions, listened, and learned. With this insight, Merge could iterate rapidly and drive continuous progress in developing our website and product.
Their responsiveness and willingness to partner with us to deeply understand our goals allowed Merge to make a tangible impact, even in an entirely new domain for them. It's been great seeing how they've translated this knowledge into impactful solutions that advance our mission.

Are there any areas for improvement or something Merge Development could have done differently?

In terms of areas for improvement, I think Merge is already focused on some of the right things - specifically around enhancing the design to development handoff and building scalable design systems. As a high-growth startup, we need to move fast without sacrificing quality. Streamlining the handoff from design to engineering and implementing modular, reusable design patterns will enable us to maintain velocity while ensuring consistency.
Merge is actively working on those capabilities and processes to level up. It's a priority for any scaling product team. Beyond that, there aren't any significant gaps that come to mind. We've been impressed with Merge's capabilities and eagerness to improve continuously.

BACKGROUND

Please describe your company and position.

I am the Head of Growth, Marketing, and Communications of Alta Alternative Investments.

Describe what your company does in a single sentence.

Alta is Southeast Asia's largest digital securities exchange for alternative assets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Development to accomplish?

• We needed an external party to work on the design and development of our website
• Merge came recommended for their work on website design, following an initial chat, we were confident based on their existing work with other similar fintech companies.

SOLUTION

How did you find Merge Development?

• Referral
• Other

Why did you select Merge Development over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Merge Development were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As part of Alta's rebranding, the new corporate website would be the focal point of our clients' journey and a portal to all of Alta's current and future services. The project scope was jointly developed by Alta's Marketing, Product, and Merge. With the new website, we wanted to achieve the following: 

• new brand visuals and narratives to improve brand communication and information consumption, align with platform visuals for consistent user experience 
• enhance and seamlessly facilitate a new content microsite (blog+resources)
• improve customer acquisition with templated landing pages 

Apart from the website itself, the services covered the delivery of:

• market research 
• UI audits
• development of a UI kit
• designs
• information architecture
• UI/UX recommendations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery of a website that met all our needs, as well as a smooth working relationship where the Merge team played a crucial strategic and proactive role through the process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Clear and precise project management tracking, fully transparent. Good management of time and resources. Able to deliver on time and under pressure.

What was your primary form of communication with Merge Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by this company's ability to deliver high-quality designs that perfectly met our needs. Their attention to detail and dedication to our satisfaction set them apart. With their expertise in design trends and technologies, we created a visually appealing and user-friendly product. We highly recommend their professional services.

Are there any areas for improvement or something Merge Development could have done differently?

None, working with Merge was an absolute pleasure.

BACKGROUND

Please describe your company and position.

I am the CEO of TelQ

Describe what your company does in a single sentence.

SMS test number platform allows users to check SMS delivery and features of their routes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Development to accomplish?

• UI/UX Design

SOLUTION

How did you find Merge Development?

Online Search

Why did you select Merge Development over others?

• High ratings
• Great culture fit
• Good value for cost

What was the size of Merge Development’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It was a redesign project. First, we held an initial discovery phase where we discussed the scope of the project and gave some basic understanding of the telecoms industry. During the design phase, we worked closely with the design team to complete the web application.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Earlier, I mentioned that the UI design of our product wasn't up to date and needed improvement. Now, the new design looks amazing and won't become outdated anytime soon, it will continue to look fresh and relevant, even as technology and design trends evolve. Overall, the redesign of the user interface is a major step forward for our product, and we are confident that users will love the new look and feel.

What was your primary form of communication with Merge Development?

Virtual Meeting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were mostly delivered on time

What did you find most impressive or unique about this company?

Their approach to work processes and design matches the standards set by top-notch agencies. Merge's expertise is apparent throughout the design project as they effortlessly tackle complicated obstacles, and deliver really great results.

Are there any areas for improvement or something Merge Development could have done differently?

There were some minor hiccups. Some of the stages took more time than expected, also there were minor communication issues as well. But these issues didn't make a huge impact on the final result.