Focus on quality, commitment with KPI & SLA

Mercatus is a international BPO & ITO service and solution provider which specializes in: - Multilingual Customer & Technical Support L1, L2 - Back Office Support, Data Entry - IT Support - B2B Lead Generation & Revenue Growth - IT Staffing via BOT models - Software Outsourcing Services As an end-to-end B2B sales & marketing agency, Mercatus provides multi-channel solutions to connect leading brands with their potential customers worldwide. We develop and impleme

$10,000+
< $25 / hr
50 - 249
Founded 2018
Sofia, Bulgaria
Map location
headquarters
other locations

Focus

Service lines
30%
25%
25%
10%
10%
IT Staff Augmentation
Customer Service Outsourcing
Sales Outsourcing
Client focus
60%
30%
10%
Midmarket ($10M - $1B)
Enterprise (>$1B)
Small Business (<$10M)
Back Office Outsourcing
100%
Customer Service Outsourcing
41%
31%
28%
Inbound Services
50%
50%
Sales Outsourcing
67%
33%

Portfolio

Key clients: 

J2 GLobal, Acronis, Stefanini, Roiti, KKAG, Leadership Support, Diamatix, Plan A, Cloud Office, Navtech Group

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