Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Menlo Technologies worked with our own team, providing solutions which hadn't existed before. Our revenue forecast application replaced work being done through manual spreadsheets, with many different rules, and in a chaotic manner. Menlo Technologies enhanced the monthly revenue forecasting process to a point of being completely reliable. The time savings have been huge, amounting to several man-months per year. We no longer need to keep our sales people occupied with data collection and consolidation.
How did Menlo Technologies perform from a project management standpoint?
We have not had any issues with Menlo Technologies in this respect. Whenever we were presented with new staff on Menlo Technologies' team, their skills were as-advertised. This can sometimes be an issue with consulting firms, but Menlo Technologies has vetted its resources properly. We've worked together through a partnership, rather than using them as hired bodies, and I've appreciated Menlo Technologies' ability to give suggestions and offer different solutions.
What did you find most impressive about Menlo Technologies?
Base on my experience, Menlo Technologies' dedication to getting the job done has been unique. We have an offshore delivery manager working part-time with our team. He's been very effective and saved us a lot of mental energy and time by making sure that our teams are working with each other. This was problematic, given that we're on opposite sides of the Earth.
We've had minimal turnover on Menlo Technologies' staff, and they always planned out transitions as to not make them my problem.
Are there any areas Menlo Technologies could improve?
We're considering acquiring some apps and cloud solutions. As with any other company, we've looked towards less building and more buying, so we've turned to quick solutions from cloud providers, and haven't interacted with Menlo Technologies on this area. I'm not sure how a transition like this would fit within our consulting model.